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Comfort Inn & Suites Knoxville West

2.5 star property
Knoxville hotel in Bearden area

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Photo gallery for Comfort Inn & Suites Knoxville West

Free daily continental breakfast
Seasonal outdoor pool
Lobby
Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed) | Premium bedding, desk, blackout drapes, iron/ironing board
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
7737 Kingston Pike, Knoxville, TN, 37919
  • Place, West Town Mall
    ‪1 min walk‬
  • Place, University of Tennessee
    ‪9 min drive‬
  • Place, Neyland Stadium
    ‪11 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(39 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed)

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed)

  • 50 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(17 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

7.8 out of 10
Good
(18 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Exterior

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  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 733 reviews
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Total with taxes and fees
SpringHill Suites by Marriott Knoxville at Turkey Creek

About the neighborhood

Knoxville

Bearden stay.Within a 15-minute walk of this Bearden hotel, you'll find West Town Mall and Regal Cinebarre West Town Mall. Regal Downtown West and West Hills Tennis Center are also within 2 miles (3 km).

What's nearby

  • West Town Mall - 1 min walk - 0.0 miles
  • Turkey Creek Shopping Center - 8 min drive - 7.4 miles
  • University of Tennessee - 9 min drive - 7.0 miles
  • Thompson–Boling Arena - 11 min drive - 8.9 miles
  • Neyland Stadium - 11 min drive - 8.9 miles

Getting around

  • McGhee Tyson Airport (TYS) - 22 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬5 min walk
  • ‪Chick-fil-A - ‬7 min walk
  • ‪Chick-fil-A - ‬8 min walk
  • ‪The Cheesecake Factory - ‬9 min walk
  • ‪Texas Roadhouse - ‬8 min walk

About this property

Comfort Inn & Suites Knoxville West

Knoxville hotel in Bearden area
Comfort Inn & Suites Knoxville West offers its guests a fitness center and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A vending machine, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Comfort Inn & Suites Knoxville West. Free self parking is available.
  • 1 building
  • 82 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Continental breakfast (free)
  • Manager's reception (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
Comfort Inn & Suites Knoxville West offers 82 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Premium cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Exterior
Baymont by Wyndham Knoxville/Cedar Bluff
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.3 out of 5, Excellent, 1,847 reviews
$82 nightly
The price is $98
Oct 28 - Oct 29
Total with taxes and fees
Baymont by Wyndham Knoxville/Cedar Bluff

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends
  • Free manager's reception (select days)

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • TV with premium cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • The seasonal pool will open in June and close in August.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ramada Hotel Knoxville
Comfort Inn Hotel Knoxville
Ramada Knoxville Hotel Knoxville
Armada Inn Knoxville
Armada Knoxville
Comfort Inn Knoxville
Comfort Inn Knoxville West Hotel
Comfort Inn Knoxville West
Ramada Knoxville
Comfort Inn Suites Knoxville West
Comfort Inn & Suites Knoxville West Hotel
Comfort Inn & Suites Knoxville West Knoxville
Comfort Inn & Suites Knoxville West Hotel Knoxville

Frequently asked questions

How close is Comfort Inn & Suites Knoxville West to the airport?

Comfort Inn & Suites Knoxville West is 15.3 mi (22-min drive) away from the McGhee Tyson Airport (TYS) airport, the closest popular airport to the property.

How much does it cost to stay at Comfort Inn & Suites Knoxville West?

As of Oct 22, 2025, prices found for a 1-night stay for 2 adults at Comfort Inn & Suites Knoxville West on Nov 16, 2025 start from $90.61, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Comfort Inn & Suites Knoxville West have an airport shuttle?

Airport shuttle services are not available at Comfort Inn & Suites Knoxville West.

Does Comfort Inn & Suites Knoxville West offer free breakfast?

Comfort Inn & Suites Knoxville West offers free continental breakfast on weekdays between 6:00 AM and 9:00 AM and weekends between 6:30 AM and 9:30 AM.

Is there a casino at Comfort Inn & Suites Knoxville West?

No, there is no casino at this hotel.

What time is check-in at Comfort Inn & Suites Knoxville West?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM.

Is there free parking at Comfort Inn & Suites Knoxville West?

This hotel offers free self parking.

Does Comfort Inn & Suites Knoxville West have a pool?

Comfort Inn & Suites Knoxville West features a seasonal outdoor pool.

Does Comfort Inn & Suites Knoxville West have a spa?

There are no spa services available at this hotel.

How close is Comfort Inn & Suites Knoxville West to downtown Knoxville?

Comfort Inn & Suites Knoxville West is 7.2 mi away from Knoxville.

Reviews

Comfort Inn & Suites Knoxville West Reviews

8.0

Very Good

8.0/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 394 out of 909 reviews
Rating 8 - Good. 279 out of 909 reviews
Rating 6 - Okay. 113 out of 909 reviews
Rating 4 - Poor. 71 out of 909 reviews
Rating 2 - Terrible. 52 out of 909 reviews

Reviews

2/10 Terrible

Kristi

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel looks just like any other comfort suites from the outside, but from the inside, it couldn’t be further in quality to any any other comfort suites I’ve ever seen. I turned on the light and two roaches started running from beside nightstand and there was a gaping hole in the wall just above the trim that looks like it could get in and out of. I would say this would be closer to a Noel motel four star hotel. I immediately contacted Travelocity who started an investigation and spoke with the front desk and said they would get back to me within 48 hours. They did and said the hotel refused to refund my money. I called and spoke with the management and they said because I didn’t check out after I had checked in. They wouldn’t be able to issue me a refund. I will never stay at comfort Inn for comfort suites again.
Stayed 1 night in Sep 2025

4/10 Poor

Crystal

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
check in staff was fast and nice, breakfast staff was nice. Room was a bid drab looking, I found a live roach in my bed, pulled bed from wall and there was a lot of debris on the mattress. Bathroom toilet did not flush right and ran all night and shower knob was very lose and would not hold the temperature. Breakfast was very good. Biscuts delicious
Stayed 1 night in Jul 2025

4/10 Poor

William

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Daniel W

Disliked: Cleanliness, property conditions & facilities
Common areas are dirty an unair-conditioned at least when I was there
Stayed 1 night in Jul 2025

2/10 Terrible

Megan

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't book with them!

It was absolutely terrible. Do not do not come here at night. My children and I were not welcomed by staff. We had to find another hotel down the street. It was awful. There's nobody to talk to at hotel.com. just lies.
Stayed 1 night in Jul 2025

10/10 Excellent

Roger

Stayed 1 night in Jul 2025

8/10 Good

Michelle, Cincinnati

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 3 nights in Jul 2025

2/10 Terrible

Evelyn

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Run don't walk

the smell when you walk in was musty at best, the carpets were all lifting, the mud on carpets was not expected yet there it was, the bathtub had mold all around, the toilet almost tipped over, there was water all underneath behind the toilet, you could not keep the ac at a decent comfortable temperature because the musty smell would then take over. I will NEVER stay at a Comfort Inn or even recommend it
Stayed 1 night in Jul 2025

8/10 Good

Janis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Robert

Not horrible just out dated
Stayed 1 night in Jul 2025

6/10 Okay

Dina

Traveled with pets
Property not maintained very well
Stayed 1 night in Jun 2025

8/10 Good

cynthia j

??
Stayed 1 night in Jul 2025

6/10 Okay

Shane

Decent enough hotel. Not updated in a long time. Needs updates.
Stayed 1 night in Jun 2025

8/10 Good

Brittany

Stayed 3 nights in Jun 2025

10/10 Excellent

mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again
Stayed 1 night in Jun 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean pool and well kept rooms and great breakfast
Stayed 1 night in Jun 2025

8/10 Good

Michael

Liked: Cleanliness, amenities
The bathroom was outdated.
Stayed 1 night in Jun 2025

2/10 Terrible

Cody

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

Water leaking into the floors. Ice bucket and fridge were covered in mold. No water pressure. No extra stuff for the sofa bed. Paid more for one night here than it was worth. Absolutely horrible. Will not recommend
Stayed 1 night in Jun 2025

2/10 Terrible

Nathaniel

Traveled with family
Disliked: Property conditions & facilities
Everything was damp and moldy. They clearly had flooding or severe water damage that was not rectified correctly. It was gross.
Stayed 1 night in Jun 2025

8/10 Good

Eric

Stayed 1 night in Jun 2025

6/10 Okay

Ed

Business traveler
This is an older property that needs upgrading, like new carpeting. The pool was not open due to mechanical problems. The breakfast was nice.
Stayed 8 nights in Jun 2025

10/10 Excellent

Amber

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Stayed 1 night in Jun 2025

2/10 Terrible

Erica

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Geoff

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I wouldn’t stay there again. Elevator didn’t work. Ice machines didn’t work
Stayed 1 night in Jun 2025

2/10 Terrible

Barbara

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jun 2025