8/10 Bueno
Della L.
20 jul. 2023
Le gustó: Limpieza
Nice clean studio
This is a great studio. The owner has it set up great with everything you could need. Couch and bed were very comfortable. Spacious for a studio. Nice deck to relax facing the trees. We enjoyed the new hot tubs and the fact that we could bring our pup was a great plus. Location is good with walking trail everywhere. I would have given this property a 5 star if the check in process was better. There was no lock box for the condo when we checked in. We had to wait three hours with multiple phone calls and security helping to get into the condo. Multiple emails and phone calls to local vacation rentals with no response until finally a call 2 hours later. When we did get the call the gentleman on the phone acted like it was our fault and told us "you have specific directions online how to get in." I tried to explain there was no lock box available to get the key for the room. Security finally made a key so we could get in and the next day there was a lock box outside the garage that appeared. I have never rented a vacation property where you can not get a hold of someone to trouble shoot issues and when they finally call back two hours later are so rude on the phone. He did let us have a later checkout after I asked for it. Otherwise a beautiful condo.
Della L.
Se hospedó 3 noches en julio de 2023