See all properties

Prestige Beach House, WorldHotels Crafted

4.0 star property
4-star hotel perfect for exploring Kelowna

Choose dates to view prices

Photo gallery for Prestige Beach House, WorldHotels Crafted

Breakfast, lunch and dinner served
Suite, 2 Queen Beds, Non Smoking, Balcony (Living Room, Full Kitchen) | Desk, blackout drapes, iron/ironing board, free WiFi
Suite, 1 King Bed, Non Smoking, Balcony (Theme Room;Larger Room) | Desk, blackout drapes, iron/ironing board, free WiFi
Suite, 1 King Bed, Non Smoking, Balcony (Theme Room;Larger Room) | Desk, blackout drapes, iron/ironing board, free WiFi
Suite, 1 King Bed, Non Smoking, Balcony (Theme Room;Larger Room) | Desk, blackout drapes, iron/ironing board, free WiFi

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1675 Abbott St, Kelowna, BC, V1Y 8S3
  • Place, City Park
    ‪1 min walk‬
  • Place, Waterfront Park
    ‪9 min walk‬
  • Place, Prospera Place
    ‪13 min walk‬
  • Airport, Kelowna, BC (YLW-Kelowna Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Balcony

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Non Smoking, Balcony

8.0 out of 10
Very good
(16 reviews)
  • 234 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (with Sofabed)

Standard Room, 2 Queen Beds, Non Smoking, Balcony (with Sofabed) | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Balcony (with Sofabed)

7.8 out of 10
Good
(14 reviews)
  • 234 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Balcony

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Balcony

8.0 out of 10
Very good
(1 review)
  • 234 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Balcony

8.4 out of 10
Very good
(33 reviews)
  • 234 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Balcony, Park View

Standard Room, 1 Queen Bed, Balcony, Park View | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Balcony, Park View

10.0 out of 10
Exceptional
(2 reviews)
  • 234 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Standard Room, 1 King Bed, Non Smoking, Balcony | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Balcony

8.0 out of 10
Very good
(4 reviews)
  • 234 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Balcony

8.4 out of 10
Very good
(16 reviews)
  • 234 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Balcony

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Balcony

  • 234 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Balcony (Living Room, Full Kitchen)

Suite, 2 Queen Beds, Non Smoking, Balcony (Living Room, Full Kitchen) | Private kitchen | Mini-fridge, microwave, coffee/tea maker

Suite, 2 Queen Beds, Non Smoking, Balcony (Living Room, Full Kitchen)

  • 234 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Balcony (Pet Friendly)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Non Smoking, Balcony (Pet Friendly)

8.8 out of 10
Excellent
(3 reviews)
  • 234 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (Pet Friendly)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Balcony (Pet Friendly)

  • 234 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Standard Room, 1 King Bed, Non Smoking, Balcony | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 234 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (Living Room, Full Kitchen)

Suite, Multiple Beds, Non Smoking, Kitchen (Living Room, Full Kitchen) | Desk, blackout drapes, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking, Kitchen (Living Room, Full Kitchen)

8.0 out of 10
Very good
(1 review)
  • 773 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony (Theme Room;Larger Room)

Suite, 1 King Bed, Non Smoking, Balcony (Theme Room;Larger Room) | Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Balcony (Theme Room;Larger Room)

  • Sleeps 2
  • 1 King Bed

Two Queen Beds Room with Sofa Bed

  • Sleeps 4

1 King Bed, Non-Smoking, Balcony, Upgraded Furniture, Mini Fridge, Wi-Fi, Upgraded Linen

  • Sleeps 2

1 King Bed, Non-Smoking, Jetted Tub, Balcony, Mini Fridge, Upgraded Linen

  • Sleeps 2

Accessible - 1 Queen, Non-Smoking, Bathtub, Mobility Accessible, Balcony, Upgraded Linen, Mini Fridge

  • Sleeps 2

Accessible-1 Queen, Non-Smoking, Roll in Shower, Mobility Accessible, Balcony, Upgraded Linen, Mini Fridge

  • Sleeps 2

1 Queen Bed, Non-Smoking, Balcony, Mini Fridge, Wi-Fi, Upgraded Linen

  • Sleeps 2

2 Queen Beds, Non-Smoking, Balcony, Mini Fridge, Wi-Fi, Upgraded Linen

  • Sleeps 4

1 Queen Bed, Non-Smoking, Balcony, Mini Fridge, Wi-Fi, Upgraded Linen, Pet Friendly Room

  • Sleeps 2

1 Queen Bed, Non-Smoking, Park View, Balcony, Mini Fridge, Wi-Fi, Upgraded Linen

  • Sleeps 2

2 Queen Beds, Non-Smoking, Balcony, Mini Fridge, Wi-Fi, Upgraded Linen, Pet Friendly Room

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Larger Room, Theme Room, Balcony, Fireplace, Mini Fridge

  • Sleeps 2

1 King Bed, Non-Smoking, Balcony, Mini Fridge, Wi-Fi, Upgraded Linen

  • Sleeps 2

1 Queen Bed, Non-Smoking, Interior Room, No Window In Room, Wet Bar, Microwave And Refrigerator, Wi-Fi

  • Sleeps 2

You may also like

Ad
Exterior

The Royal Kelowna

Kelowna Central Business District
  • Pool
  • Hot tub
  • Free WiFi
  • Air conditioning
4.6 out of 5, Wonderful, 1,002 reviews
$187 nightly
The price is $216
Jan 18 - Jan 19
Total with taxes and fees
The Royal Kelowna

About the neighborhood

Kelowna

Oceanside stay.At this Downtown Kelowna hotel, you'll be within a 5-minute walk of Okanagan Lake and City Park. Stuart Park and Okanagan Lake Bridge are also within half a mile (1 km).

What's nearby

  • City Park - 1 min walk - 0.1 miles
  • Okanagan Lake Bridge - 7 min walk - 0.4 miles
  • Waterfront Park - 9 min walk - 0.5 miles
  • Prospera Place - 13 min walk - 0.7 miles
  • Kelowna General Hospital - 17 min walk - 0.9 miles

Getting around

  • Kelowna Intl. Airport (YLW) - 24 min drive

Restaurants

  • ‪CRAFT Beer Market Kelowna - ‬5 min walk
  • ‪Kin & Folk - ‬4 min walk
  • ‪Triple O's - ‬5 min walk
  • ‪Earls on Top - ‬3 min walk
  • ‪Humo - ‬2 min walk

About this property

Prestige Beach House, WorldHotels Crafted

4-star hotel perfect for exploring Kelowna
As a guest of Prestige Beach House, WorldHotels Crafted, you'll find an indoor pool, a hot tub, a fitness center, and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and 3 meeting rooms. Event space at this hotel measures 1959 square feet (182 square meters) and includes conference space. A vending machine, tour/ticket assistance, and concierge services are also featured at the business-friendly Prestige Beach House, WorldHotels Crafted. For a fee, parking is available.

This 4-star Kelowna hotel is smoke free.

  • 67 guestrooms or units
  • 3 levels
  • 1959 sq ft of conference space
  • 182 sq m of conference space
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Prestige Beach House, WorldHotels Crafted offers 67 air-conditioned accommodations with coffee/tea makers and hair dryers. 42-inch plasma televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Kelowna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Desk, laptop workspace, iron/ironing board, free cribs/infant beds
Delta Hotels by Marriott Grand Okanagan Resort
  • Pool
  • Hot tub
  • Spa
  • Pet friendly
4.3 out of 5, Excellent, 1,000 reviews
$134 nightly
The price is $155
Jan 21 - Jan 22
Total with taxes and fees
Delta Hotels by Marriott Grand Okanagan Resort

Property amenities

Family friendly

  • In-room microwave
  • Indoor pool
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: CAD 25 to 35 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Free bicycle rentals
  • Gym
  • Hot tub
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch plasma TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night (maximum CAD 100 per stay)
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for CAD 20.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 25 to 35 per person
  • Self parking fee: CAD 15 per night (in/out privileges)
  • Pet fee: CAD 30 per pet, per night (maximum CAD 100 per stay)
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CAD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property does not allow guests 18 and younger to access the fitness facility.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Kelowna Prestige
Kelowna Prestige Inn
Prestige Inn
Prestige Kelowna
Kelowna Prestige Hotel
Prestige Hotel Kelowna
Prestige Inn Kelowna Hotel Kelowna
Prestige Inn Kelowna Okanagan Valley
Prestige Beach House
Prestige Beach House WorldHotels Crafted
Prestige Beach House BW Premier Collection

Frequently asked questions

How close is Prestige Beach House, WorldHotels Crafted to the airport?

Prestige Beach House, WorldHotels Crafted is 9.4 mi (24-min drive) away from the Kelowna Intl. Airport (YLW) airport, the closest popular airport to the property.

How much does it cost to stay at Prestige Beach House, WorldHotels Crafted?

As of Jan 15, 2026, prices found for a 1-night stay for 2 adults at Prestige Beach House, WorldHotels Crafted on Feb 1, 2026 start from $97.21, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Prestige Beach House, WorldHotels Crafted have an airport shuttle?

Airport shuttle services are not available at Prestige Beach House, WorldHotels Crafted.

How close is Prestige Beach House, WorldHotels Crafted to the beach?

This hotel is 8.4 mi (12-min drive) from Gellatly Dog Beach and 8.9 mi (15-min drive) from Willow Beach. Don't forget your sunscreen!

Does Prestige Beach House, WorldHotels Crafted offer free breakfast?

Free breakfast isn’t provided at Prestige Beach House, WorldHotels Crafted, but cooked-to-order breakfast is offered for a fee of between CAD 25 and 35 per person. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Prestige Beach House, WorldHotels Crafted?

No, there is no casino at this hotel, but Lake City Casino (13-min walk) is nearby.

What time is check-in at Prestige Beach House, WorldHotels Crafted?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at Prestige Beach House, WorldHotels Crafted?

Free parking is not available at this hotel. Self parking is available for CAD 15 per night.

Does Prestige Beach House, WorldHotels Crafted have a pool?

Prestige Beach House, WorldHotels Crafted features an indoor pool.

Does Prestige Beach House, WorldHotels Crafted have a restaurant?

Prestige Beach House, WorldHotels Crafted is home to West Coast Sushi + RawBar, which features happy hour and brunch.

Does Prestige Beach House, WorldHotels Crafted have a spa?

There are no spa services available at this hotel.

How close is Prestige Beach House, WorldHotels Crafted to downtown Kelowna?

Prestige Beach House, WorldHotels Crafted is 0.3 mi away from Kelowna.

Prestige Beach House, WorldHotels Crafted Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 437 out of 1003 reviews
Rating 8 - Good. 332 out of 1003 reviews
Rating 6 - Okay. 144 out of 1003 reviews
Rating 4 - Poor. 54 out of 1003 reviews
Rating 2 - Terrible. 36 out of 1003 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Jude

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DO NOT STAY HERE

This is one of the worst hotel experiences I’ve ever had. When I arrived, no one was at the front desk, and after 30 minutes wait, a staff member finally showed up with no apology. He said he’s the only person working after 5 PM, which is shocking for a so-called 4-star hotel — no security, no support. He refused to show me the room before check-in. When I finally saw it, it was old, noisy, and nothing like the photos. The air conditioner blew directly at the bed, and the driveway noise was unbearable. When I asked for a refund, the staff was arrogant and dismissive, saying “policy” wouldn’t allow it. He also claimed talking to the manager wouldn’t help because he’s the only one in charge. 🚨 This place is unsafe, dishonest, and a complete scam. The 4-star rating is misleading. 👉 If you value your money and peace of mind, do not stay here.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for walking around downtown Kelowna, with lots of great restaurants within walking distance. Very clean room and friendly staff
Stayed 4 nights in Oct 2025

8/10 Good

Allison

Traveled with group
Liked: Cleanliness, staff & service, amenities
Clean convenient location
Stayed 2 nights in Oct 2025

4/10 Poor

justin

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Koston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

4/10 Poor

Elham

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

6/10 Okay

Cambria

Traveled with family and small children, Business traveler
Hotel is old and revamped, but looks and feels tired beyond the lipstick. Rooms look at old buildings and it is noisy. Pool was not clean. Definitely not worth $266.00 for a night. If you admire the “what once was then” this hotel offers you something to admire as it definitely has seen its golden years come and go.
Stayed 1 night in Oct 2025

8/10 Good

Shun Yui

Stayed 3 nights in Sep 2025

6/10 Okay

Mercedes

Business traveler
Liked: Staff & service
Gym was closed when I wanted to use it as doesn’t open until 7 which I think it should be 6 at least. Didn’t use pool or hot tub. Looked okay. My room fridge didn’t work and stuff spoiled. Cleanliness just alright. Beds pretty comfy. If sensitive to noise - there was loud intermittent noise and I was unsure what it was. Provides ear plugs
Stayed 1 night in Jul 2025

10/10 Excellent

Vanessa Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

4/10 Poor

Siobhan

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
For the price compared to other hotels in the area, I expected much more. The beds were probably the worst I have ever slept in. Felt like a water bed, although they weren't and with my husband next to me I was rolling into him all night. I am still sore days later. The property was run down and outdated. Lights in the covered parking lots were burned out and flashing and cameras or surveillance were non existent. Considering the hotel is right downtown next to the worst block, this was a huge concern for our safety coming and going at night. Especially seeing as it's 15$/ night extra for parking. Arrived and wanted a shower, but all the towels were oddly wet. Rooms have ZERO sound proofing and you can hear every word of your neighbors and people in the hallway. Next time stay at the Royal or the Eldorado for a better experience if you are looking for a nice hotel in the same price range. The staff were great and friendly. That was the ONE thing that was appreciated.
Stayed 2 nights in Sep 2025

10/10 Excellent

Rowena

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location location location. Wonderful staff.
Stayed 4 nights in Oct 2025

6/10 Okay

Dona

Traveled with family
Disliked: Amenities
Pretty pricey for what it was. Plus $31 for parking and it was tight! Bed was somewhat comfy and although we were road side, we didn’t hear much of traffic. Prob wont stay again as there are other hotels we stayed at that are newer, with breakfast and less expensive. AND you don’t need to pay extra for parking. Guess depends on what you’re looking for.
Stayed 2 nights in Oct 2025

6/10 Okay

GAYLE

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
My room was fine but the bathroom was in very run down condition. Areas around corners and baseboards very worn and looked dirty. The rest of the room was fine. I slept well, and the coffee was good.
Stayed 1 night in Oct 2025

6/10 Okay

Dale leon russell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
With it being right on highway 97 and our room balcony facing the highway it was very busy and super noisy. They did supply ear plugs which we sleep with most nights anyways, but we could not sit on the balcony and enjoy the afternoon sun, it was just too noisy. The "Speakeasy" pub that was in the hotel was fantastic, We went for a few pops and snacks every night. The location made the hotel a must as we walked everywhere and even used the scooters one afternoon to zoom around to check out further locations. The hotel can use an upgrade and the bed was the softest (not comfortable soft) I have ever slept in. The only downside and this is a real pet peeve for me is I checked my CC when we got home and there was a S68 charge on there for no reason. I had to email the hotel to ask about it and they removed it but that just picks my a** when companies put those charges on and don't even let me know what it was for??? If I didn't email them it probably would have went through and would have been out of the $$$.
Stayed 4 nights in Sep 2025

8/10 Good

Kevin, Calgary

Stayed 2 nights in Sep 2025

10/10 Excellent

cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
The property is beautiful,close to lake. The front desk personnel was fantastic, very friendly and helpful.
Stayed 1 night in Sep 2025

8/10 Good

Jing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

2/10 Terrible

Jenny

Disliked: Property conditions & facilities, room comfort
The room was stunning, beautifully decorated but was so loud with cars and trucks driving by in the night, the whole building shook, the bed and pillows were soooo uncomfortable it was hard to sleep. I would not recommend, it was very disappointing because the pictures made it look soo nice and it was expensive.
Stayed 1 night in Sep 2025

8/10 Good

Jillise

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We’ve stayed here before, and it’s starting to show its age a little the shower was crapy and not great pillows. It’s also next to a major road so it’s louder then some places (ear plugs in rooms) awesome hotel coffee in room!
Stayed 2 nights in Sep 2025

10/10 Excellent

Sharon

Traveled with family
Liked: Amenities
Central located for our weekend for marathon Lovely hotel and staff Would highly recommend
Stayed 2 nights in Sep 2025

8/10 Good

Joshua

Liked: Cleanliness, staff & service
Excellent staff, clean and reasonable hotel. It shows its age, needs a refresh and improved hours of operation of their lounge. I’ll stay here again. Proximity to the boardwalk is ideal.
Stayed 1 night in Sep 2025

10/10 Excellent

Lindy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So convenient to City Park and great little eateries! Nice staff and comfy rooms!
Stayed 1 night in Sep 2025

6/10 Okay

Darren

Liked: Staff & service
.
Stayed 1 night in Sep 2025

8/10 Good

marlene

Traveled with partner
Liked: Cleanliness, staff & service
Hotel was in a central location with a park and lake across the street. Rooms were updated. Bathroom had a door that didn't work well. It turned into shower area. Made the space difficult. But l stay again, location was great. Thank you
Stayed 2 nights in Sep 2025