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Hotel Marroad Karuizawa

3.5 star property
3.5-star ski hotel near Karuizawa Prince Hotel Ski Resort

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Photo gallery for Hotel Marroad Karuizawa

Bicycling
Lobby
Lounge
Restaurant
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
1178 Karuizawa, Karuizawa-machi, Kitasaku-gun, Karuizawa, Nagano-ken, 389-0102
  • Place, Karuizawa Prince Shopping Plaza
    ‪9 min walk‬
  • Place, Karuizawa Prince Hotel Ski Resort
    ‪12 min walk‬
  • Place, Old Karuizawa Ginza Street
    ‪14 min walk‬

Room options

View all photos for Twin Room, Non Smoking

Free minibar, in-room safe, desk, blackout drapes

Twin Room, Non Smoking

  • 355 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Japanese-Western Style Room, Non Smoking

Free minibar, in-room safe, desk, blackout drapes

Japanese-Western Style Room, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 409 sq ft
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

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About the neighborhood

Karuizawa

Near the slopes.Within a 10-minute walk of this Kyukaruizawa hotel, you'll find Karuizawa Ohga Hall and Karuizawa New Art Museum. Karuizawa Flower Museum and Karuizawa Prince Shopping Plaza are also within half a mile (1 km).

What's nearby

  • Karuizawa Prince Shopping Plaza - 9 min walk - 0.5 miles
  • Karuizawa Prince Hotel Ski Resort - 12 min walk - 0.7 miles
  • Old Karuizawa Ginza Street - 14 min walk - 0.8 miles
  • Kumoba Pond - 16 min walk - 0.9 miles
  • Hoshino Onsen Hot Spring - 8 min drive - 3.9 miles

Getting around

  • Karuizawa Station - 12 min walk

Restaurants

  • ‪中国料理 榮林 - ‬8 min walk
  • ‪旦念亭 - ‬10 min walk
  • ‪Quartet Brewing - ‬7 min walk
  • ‪ブラッスリー シュエット - ‬7 min walk
  • ‪珈琲黒庚 - ‬7 min walk

About this property

Hotel Marroad Karuizawa

3.5-star ski hotel near Karuizawa Prince Hotel Ski Resort
Getting to the slopes is a breeze with the hotel's complimentary ski shuttle. Hotel Marroad Karuizawa helps provide the perfect ski vacation with ski storage and ski passes. When the sun goes down, sip après-ski drinks in the hotel's bar.

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. Public spaces have free WiFi. Self parking is free.

This Art Deco Karuizawa hotel is smoke free.

  • 41 guestrooms or units
  • 2 levels
  • 2 buildings
  • Meeting rooms
  • Built in 1985
  • Deli
  • Ski lift tickets
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Marroad Karuizawa offers 41 air-conditioned accommodations with free minibar items and safes. Accommodations offer separate sitting areas. 32-inch flat-screen televisions come with digital channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and bidets.

This Karuizawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Crib (surcharge)
  • Free area shuttle
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free area shuttle
  • Free train station pick-up shuttle
  • Free shopping center shuttle
  • Free ski shuttle
  • Free extended parking on site
  • RV/bus/truck parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,530 for adults and JPY 1,320 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Ski passes
  • Ski storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Entertainment

  • 32-inch flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 6:00 PM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 10000.0 per night.
  • Cribs (infant beds) are available for JPY 2000.0 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2530 for adults and JPY 1320 for children
  • Crib (infant bed) fee: JPY 2000.0 per stay
  • Rollaway bed fee: JPY 10000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Marroad Karuizawa
Marroad Karuizawa
Hotel Marroad Karuizawa Hotel
Hotel Marroad Karuizawa Karuizawa
Hotel Marroad Karuizawa Hotel Karuizawa

Frequently asked questions

Does Hotel Marroad Karuizawa have an airport shuttle?

Airport shuttle services are not available at Hotel Marroad Karuizawa.

How much does it cost to stay at Hotel Marroad Karuizawa?

As of Oct 23, 2025, prices found for a 1-night stay for 2 adults at Hotel Marroad Karuizawa on Nov 10, 2025 start from $117.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Marroad Karuizawa offer free breakfast?

Free breakfast isn’t provided at Hotel Marroad Karuizawa, but buffet breakfast is offered for a fee of JPY 2530 for adults and JPY 1320 for children. It's available every day from 7 AM to 10 AM.

Is there a casino at Hotel Marroad Karuizawa?

No, there is no casino at this hotel.

What time is check-in at Hotel Marroad Karuizawa?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Hotel Marroad Karuizawa?

This hotel offers free self parking and extended parking.

Does Hotel Marroad Karuizawa have a pool?

Hotel Marroad Karuizawa does not have a pool.

Does Hotel Marroad Karuizawa have a restaurant?

Hotel Marroad Karuizawa is home to FONTAINE, which features light fare.

Does Hotel Marroad Karuizawa have a spa?

This hotel doesn't have a spa, but it does offer aromatherapy, reflexology, and facials.

How close is Hotel Marroad Karuizawa to downtown Karuizawa?

Hotel Marroad Karuizawa is 2.3 mi away from Karuizawa.

Hotel Marroad Karuizawa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 33 out of 68 reviews
Rating 8 - Good. 26 out of 68 reviews
Rating 6 - Okay. 7 out of 68 reviews
Rating 4 - Poor. 2 out of 68 reviews
Rating 2 - Terrible. 0 out of 68 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sam

Stayed 5 nights in Apr 2023

6/10 Okay

CHAN

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Generally Great

Nice and Friendly Staff A little far from most restaurants Older facility, no elevator(Guest Room on 2nd Floor)
Stayed 3 nights in Dec 2020

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

Beautiful hotel! We visited over the Christmas holiday and had a wonderful experience. The hotel staff were fantastic! Although there was a language barrier, everyone was friendly and really made an effort to make sure our needs were met. The hotel isn’t in the best location but you can easily walk into town and the hotel provides a shuttle to the ski resort and train station. Our room was huge! Even by American standards.
Stayed 2 nights in Dec 2019

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Refreshing & enjoyable

The hotel location is definitely a quiet one though a bit inconvenient to go around other part of Karuizawa. The staff are extremely kind.
Stayed 2 nights in Oct 2018

10/10 Excellent

Jason, HK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quite place big room with twin bed and tatami

Hotel staffs are very helpful but restaurant choice less

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for a large family

Hotel offers a shuttle to Karuizawa Ski resort which is convenient. No restaurants within walking distance though the shopping plaza across the ski resort has many restaurants. Free parking was a plus and large room was great.

8/10 Good

HUNG, Hong Kong

Liked: Cleanliness, staff & service, room comfort

Environment , location and facilities

It is about 15 min. walking from the JR station. You may contact the Hotel for free transport from and to the Station. Environment is good and quiet, no shops or restaurant nearby.

10/10 Excellent

Kiyokazu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

ai

Traveled with family
Liked: Cleanliness, staff & service
ホテル内外にエスカレーター、エレベーター、スロープが無いので、高齢者や怪我人にはツラい。
Stayed 2 nights in May 2023

8/10 Good

あつこ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

MUNEMASA

Stayed 2 nights in Sep 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

8/10 Good

まさよし

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2022

10/10 Excellent

Shun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2022

10/10 Excellent

YUJI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

親切な対応に大満足。

価格が安かったので期待してませんでしたが、ホテルの方の対応が良くて大満足。 軽井沢に旅行の際にはまたコチラに宿泊したいと思います。 下手な高級ホテルより絶対良いです。 オススメです。
Stayed 1 night in Jan 2022

10/10 Excellent

satoshi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

静かで広く快適

部屋は大変広く清潔でした。静かな環境で快適。
Stayed 1 night in Nov 2021

6/10 Okay

NOBUAKI

Traveled with family
Liked: Cleanliness
Stayed 1 night in Oct 2021

8/10 Good

Isao

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

6/10 Okay

yoko

Traveled with family
階段しかないので足の悪い方は無理ですね、
Stayed 1 night in Oct 2020

6/10 Okay

YASUHIRO

Traveled with group, Business traveler
Liked: Cleanliness

深夜に食べるものがない

軽井沢は夜遅くなるとコンビニもなく、レストランの閉店も早いため、近隣では軽食もとれない。ルームサービスや土産店や自販機で食事を購入できるようにするなど配慮が欲しい。
Stayed 1 night in Sep 2020

10/10 Excellent

kei

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Verified traveler

Stayed 1 night in Jul 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

旧軽中心にロケーション

軽井沢駅、旧軽に、車で移動が楽。
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
溫柔，體貼及有禮貌的工作人員為這家報到櫃檯位於二樓的飯店增色許多。此外，隨時可以預約飯店至滑雪場及車站的接送服務也是服務的特色。總結，非常好的飯店體驗，我們一定再來。
Stayed 2 nights in Feb 2020

10/10 Excellent

I Ling

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020