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The Plaza Hotel Downtown, Trademark Collection by Wyndham

3.0 star property
Family-friendly Victorian hotel with free WiFi

Choose dates to view prices

Photo gallery for The Plaza Hotel Downtown, Trademark Collection by Wyndham

Exterior
Junior Suite, 1 King Bed, Mountain View, Corner | Living area | 40-inch LCD TV with cable channels, TV
Suite, 1 King Bed, Non Smoking (One-Bedroom) | Premium bedding, pillowtop beds, in-room safe, desk
Ballroom
Free daily buffet breakfast

Popular amenities

  • Parking available
  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
405 Victoria St, Kamloops, BC, V2C2A9
  • Sandman Centre
    ‪3 min walk‬
  • Royal Inland Hospital
    ‪7 min walk‬
  • Thompson Rivers University
    ‪3 min drive‬
  • Kamloops, BC (YKA)
    ‪13 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 Queen Bed, Non Smoking

7.6 out of 10
Good
(87 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking

7.0 out of 10
Good
(25 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking

7.0 out of 10
Good
(9 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (One-Bedroom)

Suite, 1 King Bed, Non Smoking (One-Bedroom) | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking (One-Bedroom)

7.8 out of 10
Good
(17 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Twin Beds, Non Smoking

Room, 2 Twin Beds, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Twin Beds, Non Smoking

7.6 out of 10
Good
(22 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Double Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite, Multiple Beds, Non Smoking (Two Bedroom)

Family Suite, Multiple Beds, Non Smoking (Two Bedroom) | Premium bedding, pillowtop beds, in-room safe, desk

Family Suite, Multiple Beds, Non Smoking (Two Bedroom)

7.8 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

About the neighborhood

Kamloops

City center stay.A stay at this Kamloops City Centre hotel places you steps from Kamloops Art Gallery and within a 5-minute walk of Lansdowne Village Shopping Centre. Lake City Casino Kamloops and Kamloops Museum and Archives are also within half a mile (1 km).

What's nearby

  • Lake City Casino Kamloops - 3 min walk - 0.2 miles
  • Sandman Centre - 3 min walk - 0.2 miles
  • Riverside Park - 6 min walk - 0.4 miles
  • Royal Inland Hospital - 7 min walk - 0.4 miles
  • Thompson Rivers University - 3 min drive - 1.4 miles

Getting around

  • Kamloops Station - 10 min walk
  • Kamloops, BC (YKA) - 16 min drive

Restaurants

  • ‪Red Collar Brewing - ‬2 min walk
  • ‪Harvest by Nandi - ‬4 min walk
  • ‪Jacob's Noodle & Cutlet - ‬1 min walk
  • ‪Hello Toast - ‬1 min walk
  • ‪Carlos O'Bryans Neighborhood Pub - ‬1 min walk

About this property

The Plaza Hotel Downtown, Trademark Collection by Wyndham

Family-friendly Victorian hotel with free WiFi
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. A vending machine, multilingual staff, and concierge services are also featured at the family-friendly The Plaza Hotel Downtown, Trademark Collection by Wyndham. You'll have access to the indoor pool at a partner property. Parking is available for a fee.

This Victorian Kamloops hotel is smoke free.

  • 1 building
  • 67 guestrooms or units
  • 5 levels
  • 2 bars or lounges
  • Meeting rooms
  • Built in 1928
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Dining venue
The Plaza Hotel Downtown, Trademark Collection by Wyndham offers 67 accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. 40-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and microwaves can be requested.

Languages

English, French, German, Hindi, Spanish

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Exterior

Riverland Inn & Suites

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  • Hot Tub
  • Breakfast included
  • Parking included
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Property amenities

Family friendly

  • Access to nearby indoor pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Mini golf
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (CAD 8 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • 2 bars/lounges
  • A restaurant

Things to do

  • Billiards/pool table
  • Evening entertainment
  • Indoor pool (guest access)
  • Mini golf
  • Piano

Accessibility

  • Elevator

Room amenities

Entertainment

  • 40-inch LCD TV with premium cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The cardholder on the card used for reservation must be present at the time of check-in; if not available, an authorization form must be filled prior to arrival.

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Maximum 2 (weight limit: 30 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: CAD 8.00 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Eurocard. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Plaza Hotel Kamloops
Plaza Kamloops
Plaza Hotel Trademark Collection Wyndham Kamloops
Plaza Hotel Trademark Collection Wyndham
Plaza Tramark Collection Wynd
The Plaza Hotel Trademark Collection by Wyndham
The Plaza Hotel Downtown Trademark Collection by Wyndham
The Plaza Hotel Downtown, Trademark Collection by Wyndham Hotel

Frequently asked questions

How close is The Plaza Hotel Downtown, Trademark Collection by Wyndham to the airport?

The Plaza Hotel Downtown, Trademark Collection by Wyndham is 7 mi (16-min drive) away from the Kamloops, BC (YKA) airport, the closest popular airport to the property.

Does The Plaza Hotel Downtown, Trademark Collection by Wyndham have an airport shuttle?

Airport shuttle services are not available at The Plaza Hotel Downtown, Trademark Collection by Wyndham.

Does The Plaza Hotel Downtown, Trademark Collection by Wyndham offer free breakfast?

The Plaza Hotel Downtown, Trademark Collection by Wyndham offers free buffet breakfast every day from 6:00 AM to 9:00 AM.

Is there a casino at The Plaza Hotel Downtown, Trademark Collection by Wyndham?

No, there is no casino at this hotel, but Lake City Casino Kamloops (3-min walk) and Cascades Casino (6-min drive) are nearby.

What time is check-in at The Plaza Hotel Downtown, Trademark Collection by Wyndham?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at The Plaza Hotel Downtown, Trademark Collection by Wyndham?

Free parking is not available at this hotel. Self parking is available for CAD 8.00 per night.

Does The Plaza Hotel Downtown, Trademark Collection by Wyndham have a pool?

The Plaza Hotel Downtown, Trademark Collection by Wyndham does not have a pool, but guests have access to a nearby indoor pool.

Does The Plaza Hotel Downtown, Trademark Collection by Wyndham have a restaurant?

The Plaza Hotel Downtown, Trademark Collection by Wyndham is home to Tumbleweeds Lounge, which features happy hour.

Does The Plaza Hotel Downtown, Trademark Collection by Wyndham have a spa?

There are no spa services available at this hotel.

How close is The Plaza Hotel Downtown, Trademark Collection by Wyndham to downtown Kamloops?

The Plaza Hotel Downtown, Trademark Collection by Wyndham is 0.2 mi away from Kamloops.

The Plaza Hotel Downtown, Trademark Collection by Wyndham Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 377 out of 1344 reviews
Rating 8 - Good. 382 out of 1344 reviews
Rating 6 - Okay. 248 out of 1344 reviews
Rating 4 - Poor. 181 out of 1344 reviews
Rating 2 - Terrible. 156 out of 1344 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Andrew

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

Camryn

Stayed 1 night in Apr 2025

8/10 Good

Satpreet

Liked: Staff & service, room comfort
Stayed 3 nights in Apr 2025

4/10 Poor

Deanna

Disliked: Cleanliness, staff & service, property conditions & facilities
The property is noisy and old with lots of homeless in the area. The buffet breakfast was terrible recycled food. I would not recommend this property.
Stayed 2 nights in Apr 2025

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities
We checked into this room and immediately left, the room was terrible, the sheets were dirty, the pillow cases were yellow, the wall paper was filthy and peeling off, the bath was dripping and not draining away so there was an inch of dirty water in the bottom and the curtains were way to small for the window and were held together with bulldog clips letting a lot of light in. Outside of the terrible room the car park was frequented by about 6 drug addicts leaning on the cars. The car park was very tight and also used by the very busy liquor store under hotel, I didn’t feel my hire car would be safe there overnight. Under the hotel there is also a bar that had very loud music on with a lot of drunk people in. Also in the bar is an unlocked door that leads to the hotel lobby and stairs where I saw a few people walk through and up the stairs without any challenge from the reception staff, I felt this was very unsafe having children with me. When complaining about all of this I was told there were no other rooms available so we decided to leave, we weren’t offered any of the money back but decided it was worth loosing the money and staying somewhere else. On returning to The UK I complained on 4 separate occasions to Expedia as this hotel is not as they advertised, I haven’t had any replies on the first 3 attempts, today I was told the hotel offered us other rooms and accommodation in a partner hotel, this was a complete lie, why would I have turned down this option?
Stayed 1 night in Mar 2025

6/10 Okay

Jacqui

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly and helpful staff, beautiful heritage building
Stayed 3 nights in Apr 2025

4/10 Poor

Gerald, St. Albert

Traveled with family
My recent experience at the Plaza hotel in downtown Kelowna was not a good one. The Plaza is an older hotel, has been kept in good condition, and the rooms were clean and comfortable. The problem was extremely noisy guests in nearby rooms. Kids screaming and yelling, slamming doors, and running up and down the hallway. The walls in the Plaza must be paper thin because we heard everything. The excess noise started around 10:00 PM when they checked in and lasted until 2:00 AM until we phoned the front desk to complain and have someone come up and ask them to quiet down. Also, the hotel advertises self parking is available, but they charge $8:00 a day which wasn’t noted on Expedia or their website. Overall, we didn’t have a very good experience.
Stayed 1 night in Apr 2025

2/10 Terrible

Cristina

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
DO NOT BELIEVE any positive review on this MOTEL, they must be bots or paid reviews. No free parking outside and I really think this is the go to motel for homeless individuals. No insult intended but this is a very dingy motel. We booked but more than happy to let that money go and stayed at Hilton instead. It was that bad! I’m sure my review will be drowned by fake good reviews.
Stayed 2 nights in Apr 2025

2/10 Terrible

Vanessa

Disliked: Cleanliness, amenities, property conditions & facilities
We didnt like anything about the property. It was located in the older area of Kamloops, which appeared to be dark and unsafe, The hotel was nowhere close to what was shown on the website. My daughter called me in tears five minutes after entering the hotel. I am extremely disappointed in Expedia for promoting this hotel.
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bed nice, breakfast not so much

Bed very comfortable and cozy. Staff are very professional. Breakfast was completely underwhelming, and cold.
Stayed 1 night in Apr 2025

4/10 Poor

Peter

2 main issues in room 401! There was NO shower curtain (how did housekeeping miss that?) so had to lean against the wall of the shower and direct the shower head spray there to keep the water from going all over the floor. Also, the water did not drain from the tub and I was soon standing in 3 or 4 inches of water. Breakfast was not good despite some good reviews I had read. There was virtually no hash browns or eggs when we arrived The fellow half filled the container and 5 couples and 2 groups of 3 were left to share it (or not) Quantity was severely lacking and it was not hot. Coffee also not hot.
Stayed 1 night in Apr 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, amenities
Convenient to food, central to anything in Kamloops.
Stayed 3 nights in Apr 2025

8/10 Good

Allana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Danica

Traveled with group
It was an ok stay if you need a bed for the night but if your trying to sleep maybe ask if there's space on the top floor or somewhere away from the lounge downstairs as they were blasting music till 12:30am. Not bad for price but just think about those things when booking.
Stayed 1 night in Apr 2025

8/10 Good

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty boutique hotel. Reception staff very friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

Terrance

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

shaun

Stayed 1 night in Apr 2025

8/10 Good

Liana

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

I cry a little for the Plaza's condition.

Pros: Pleasant and efficient desk staff, Delicious pub style dinner with included alcoholic drink, very friendly & helpful young gentleman waiter. Public areas of historic building well kept. Cons: (why I cry a little) Our king bed room had several small easily remedied maintenance issues - one side curtain missing entirely, the other side curtain hanging by 1 hook which just needed the little track eyes for the rest of the hooks. Vintage/antique style furniture paint was badly chipped - just needed a little bit of colour to cover those marks. The TV remote would not turn the TV on/off or do volume (the other buttons worked although we had to do the volume/on/off commands using buttons on the front of the TV.) The roller blind did not stay at the spot you rolled it to, but had to be fully rolled to the top or puddled on the sill completely rolled down. Good thing the windows actually open because we had to turn the thermostat down to 50F, run the fan, and open the window 6 inches and keep it that way all afternoon and overnight to cool the room down from 78F (the temp when we arrived.) The Plaza is such an historic and beautiful old building with a neat original 1920's Otis 3 person elevator and beautiful original wood floors and I really hate to see it come into disrepair when it could be (and has been) so much more. As a Wyndham property I implore you, please get on top of daily simple maintenance tasks to improve customer satisfaction and bring her back to her heyday
Stayed 1 night in Apr 2025

2/10 Terrible

Binoy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It is a rundown property with congested room. Could not complete the
Stayed 1 night in Apr 2025

10/10 Excellent

Meg

Stayed 1 night in Mar 2025

6/10 Okay

Laurel

Disliked: Amenities
The hotel is cute but located in what feels to be a bit of a rough part of town
Stayed 1 night in Apr 2025

6/10 Okay

Summer

There is nothing bad to say but nothing really bad to say. We love the location. The staff were friendly. The rooms and bathrooms were average, the complimentary breakfast was below average. The advertise a pool but it's actually at the YMCA down the road. All and all it was okay but we won't be staying there again that's forsure.
Stayed 1 night in Mar 2025

8/10 Good

Shea

Liked: Staff & service, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Helene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location in the heart of Kamloops, beautiful character old style hotel
Stayed 2 nights in Mar 2025