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Holiday Inn Express and Suites Kalamazoo West by IHG

2.5 star property
Hotel near Western Michigan University in Kalamazoo

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Photo gallery for Holiday Inn Express and Suites Kalamazoo West by IHG

Exterior
Free daily self-serve breakfast
In-room safe, desk, laptop workspace, blackout drapes
Exterior
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Laundry
  • Parking included

Explore the area

View in a map
1315 Westgate Drive, Kalamazoo, MI, 49009
  • Place, Oasis Hot Tub Gardens
    ‪4 min drive‬
  • Place, Western Michigan University
    ‪6 min drive‬
  • Place, Kalamazoo College
    ‪7 min drive‬
  • Airport, Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Room

8.0 out of 10
Very good
(4 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

8.4 out of 10
Very good
(35 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communications)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Corner (Accessible Tub)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Corner (Accessible Tub)

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(17 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Accessible Tub)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible (Accessible Tub)

8.0 out of 10
Very good
(5 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Communications)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible (Communications)

7.2 out of 10
Good
(5 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Additional Living Area)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds (Additional Living Area)

  • 400 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

Suite, 1 King Bed (Additional Living Area) | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed (Additional Living Area)

10.0 out of 10
Exceptional
(1 review)
  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Mobility Accessible (Accessible Tub)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Mobility Accessible (Accessible Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Mobility Accessible (Communications, Accessible Tub)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Mobility Accessible (Communications, Accessible Tub)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Mobility Accessible (Accessible Tub)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Mobility Accessible (Accessible Tub)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Corner

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Corner

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Kalamazoo

In Kalamazoo .At this Kalamazoo hotel, you'll be within 3 miles (5 km) of Western Michigan University and 6 miles (10 km) of Kalamazoo College. Kalamazoo Valley Museum and Kalamazoo Institute of Arts are also within 6 miles (10 km).

What's nearby

  • Oasis Hot Tub Gardens - 4 min drive - 3.1 miles
  • Western Michigan University - 6 min drive - 2.7 miles
  • Kalamazoo College - 7 min drive - 3.6 miles
  • Kalamazoo Institute of Arts - 9 min drive - 4.7 miles
  • Kalamazoo Valley Museum - 9 min drive - 4.7 miles

Getting around

  • Kalamazoo Transportation Center - 14 min drive
  • Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.) - 14 min drive

Restaurants

  • ‪Chick-fil-A - ‬19 min walk
  • ‪Taco Bell - ‬19 min walk
  • ‪Steak 'n Shake - ‬13 min walk
  • ‪Starbucks - ‬4 min drive
  • ‪McDonald's - ‬11 min walk

About this property

Holiday Inn Express and Suites Kalamazoo West by IHG

Hotel near Western Michigan University in Kalamazoo
Holiday Inn Express and Suites Kalamazoo West by IHG offers its guests an indoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is available daily. Event space at this hotel measures 1001 square feet (93 square meters) and includes conference space. The business-friendly Holiday Inn Express and Suites Kalamazoo West by IHG also features coffee/tea in a common area, concierge services, and complimentary newspapers in the lobby. Free self parking is available.

This Kalamazoo hotel is smoke free.

  • 105 guestrooms or units
  • 4 levels
  • 1001 sq ft of conference space
  • 93 sq m of conference space
  • Breakfast available (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Holiday Inn Express and Suites Kalamazoo West by IHG offers 105 accommodations with safes and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Kalamazoo hotel provides complimentary wireless Internet access. 50-inch flat-screen televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Indoor pool, open 7:00 AM to 11:00 PM, sun loungers
Holiday Inn Kalamazoo West by IHG
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.1 out of 5, Very Good, 485 reviews
$82 nightly
The price is $95
Oct 27 - Oct 28
Total with taxes and fees
Holiday Inn Kalamazoo West by IHG

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 7:00 AM to 11:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Kalamazoo West Hotel
Holiday Inn Express Kalamazoo West
Inn Express Kalamazoo West
Holiday Inn Express Suites Kalamazoo West
Holiday Inn Express Suites Kalamazoo West
Holiday Inn Express Suites Kalamazoo West by IHG
Holiday Inn Express Suites Kalamazoo West an IHG Hotel
Holiday Inn Express and Suites Kalamazoo West by IHG Hotel
Holiday Inn Express and Suites Kalamazoo West by IHG Kalamazoo

Frequently asked questions

How close is Holiday Inn Express and Suites Kalamazoo West by IHG to the airport?

Holiday Inn Express and Suites Kalamazoo West by IHG is 10.2 mi (14-min drive) away from the Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.) airport, the closest popular airport to the property.

Does Holiday Inn Express and Suites Kalamazoo West by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Express and Suites Kalamazoo West by IHG.

Does Holiday Inn Express and Suites Kalamazoo West by IHG offer free breakfast?

Holiday Inn Express and Suites Kalamazoo West by IHG offers free self-serve breakfast on weekdays between 6:30 AM and 9:30 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Holiday Inn Express and Suites Kalamazoo West by IHG?

No, there is no casino at this hotel.

What time is check-in at Holiday Inn Express and Suites Kalamazoo West by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Holiday Inn Express and Suites Kalamazoo West by IHG?

This hotel offers free self parking.

Does Holiday Inn Express and Suites Kalamazoo West by IHG have a pool?

Holiday Inn Express and Suites Kalamazoo West by IHG features an indoor pool. Guests can enjoy pool access from 7:00 AM to 11:00 PM.

Does Holiday Inn Express and Suites Kalamazoo West by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Express and Suites Kalamazoo West by IHG to downtown Kalamazoo?

Holiday Inn Express and Suites Kalamazoo West by IHG is 3.9 mi away from Kalamazoo.

Holiday Inn Express and Suites Kalamazoo West by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 392 out of 758 reviews
Rating 8 - Good. 167 out of 758 reviews
Rating 6 - Okay. 81 out of 758 reviews
Rating 4 - Poor. 60 out of 758 reviews
Rating 2 - Terrible. 58 out of 758 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Angie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel itself was good, efficient. But our room was a bit disappointing. You could tell it was new’ish, but you could also tell attention to detail in cleaning and upkeep was lacking. Dirt on the bathroom floor and the toilet paper roll was nearly about to fall out of the wall.
Stayed 1 night in Jul 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was pleasant and helpful. The facilities were clean and up t o date.
Stayed 2 nights in Jul 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 7 nights in May 2025

10/10 Excellent

Stanley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice attention to details!
Stayed 1 night in Jul 2025

8/10 Good

norman

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room for families. Clean and spacious. Everything you need for good stop over
Stayed 1 night in Jul 2025

8/10 Good

Lisa

Liked: Cleanliness, property conditions & facilities
Right price via a travel booking app!
Stayed 1 night in Jul 2025

8/10 Good

Dyllen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty typical Holiday Inn express stay. The breakfast left some to be desired considering ive stayed at their properties across the nation. Also this location is close to US131 but seculded from the main road. I observed a very suspicious Ford Taurus, with no license plate, sweeping the lot on 2 different occasion during my one night travel stop. Always be aware of your surroundings.
Stayed 1 night in Jul 2025

10/10 Excellent

Melissa

Stayed 1 night in Jun 2025

8/10 Good

Lisa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not sure this is my choice to stay again

The room was a King suite. Bed was comfortable however high for a short person. Pool wasnt working so that was not expected. Breakfast started with sour chocolate milk . The waffle machine was broken. The rest was just ok. My banana i thought was just a little bruised but after biting into it the inside was rotten. I gave it a 4 cause room was nice and spacious and clean and comfortable.
Stayed 2 nights in Jul 2025

10/10 Excellent

Tracy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice. The pool was under renovation but you had the option to walk next door to their other hotel to swim. The rooms are spacious and clean, but the bathroom had a very areas at the bottom of the shower that needed clean and the floor in the bathroom and shower floor were very slick when wet. We stayed on the first floor and it was very loud all night so, in the future we will request a different floor. The breakfast in the morning was the BEST, it offered a variety of food choices, very clean, very well maintained with food and the staff was super friendly and attentive. They had sausage,sauage gravy and biscuits,eggs,bacon,cinnamon rolls,coffee,milk,yogurt,juice,oatmeal,cereal and fruit. Very well stocked and an option for everyone.
Stayed 1 night in Jul 2025

2/10 Terrible

LA

Liked: Cleanliness
Disliked: Staff & service

Two people entered my room while I was sleeping

I’ve stayed at this hotel several times because I genuinely like it—but unfortunately, the management is consistently absent, and the staff is always changing. The main reason I’m writing this review is that two people—one of them from the front desk—entered my room unannounced at 11:30 p.m., which was extremely frightening. I reported the incident the next morning to Amanda at the front desk, who assured me the night would be credited to my Hotels.com account. That credit never came through. Since then, I’ve called and left two messages for Amanda, but I have received no response. This isn't the only issue I’ve had—there have been other problems over time, and there’s simply no follow-through from the management. It’s such a pity, because the hotel itself is nice and convenient.
Stayed 3 nights in Jun 2025

10/10 Excellent

Donna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was convenient to several restaurants and a movie theater was within a few blocks. The cook Flo was very friendly.
Stayed 2 nights in Jun 2025

6/10 Okay

Catanya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Jace

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 3 nights in May 2025

10/10 Excellent

VERONICA, Lincoln Park

Stayed 1 night in Jun 2025

6/10 Okay

Pamela C, Linden

Traveled with family
Liked: Property conditions & facilities
It was very quiet, and the room was an adequate size. Beds were comfortable.
Stayed 4 nights in Jun 2025

6/10 Okay

Angela

Traveled with family
Disliked: Property conditions & facilities
The pool was not open at all during our stay. Super disappointing.
Stayed 3 nights in Jun 2025

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel nice bathroom, comfortable bed and pillows. Good breakfast choices everything was hot.
Stayed 3 nights in Jun 2025

6/10 Okay

Audra

Traveled with group
Liked: Staff & service, room comfort
The hotel was right off the freeway. Plenty of places to eat. The breakfast was okay. Coffee was never hot, just warm. Hot breakfast items looked and tasted like bulk food warmed up in microwave. There was enough items to choose from to get enough to eat. The area was clean. All the workers were very nice. The rooms water pressure was terrible. Showers took forever. They didn't have hand soap. The bathrooms were not that clean. The AC quit working in the middle of the night but started again around 6am. I thought the bed was comfortable. The mini fridge was just okay. Didn't get very cold. Plenty of parking. The pool broke the day we got there. They did allow you to use the one across the parking lot. I probably would not stay here again. Mostly because the bathroom didn't seem that clean and no shower water pressure.
Stayed 2 nights in Jun 2025

10/10 Excellent

Christine

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
It was wonderful. Great room. Great breakfast choices clean wonderful staff. Would definitely come back
Stayed 3 nights in Jun 2025

2/10 Terrible

Jennifer

Stayed 1 night in Jun 2025

2/10 Terrible

Jamie

Business traveler
Disliked: Staff & service
Never again. Stay in hotels a lot for work, have stayed here many times. When checking in (already booked 4 hours prior and prepaid), was told they cancelled my booking because they had no room. Complete joke, no call back or email, just wait till I show up to tell me. Booking thru 3rd party like this isn’t worth it
Stayed 2 nights in Jun 2025

6/10 Okay

Summer

Stayed 1 night in Jun 2025

8/10 Good

John

Stayed 2 nights in Jun 2025

6/10 Okay

Richard, Rochester Hills

Traveled with partner
Liked: Cleanliness, staff & service
Lots of little things. - When I checked into my room, I was informed that 3rd party (Expedia) failed to charge "new" convention center tax, so there was an additional charge. - Dirty towels from prior occupant were left on the hook behind the door. - Children <18 y.o. in the pool unsupervised at 9:30 p.m. Adults were outside smoking, when child ran up to inform them that one of them had thrown up in the pool. - Carpet tiles in hallway not properly fitted, leaving gaps and exposing base floor. - Peephole cover in room did not stay in place to cover peephole. - Marks on wall near window and door where patchwork had been done. Poor repair and painting. - No hair dryer in room/bathroom. - USB plug next to bed was inoperative.
Stayed 1 night in Jun 2025