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Red Roof Inn Jacksonville - Cruise Port

2.0 star property
Hotel near Jacksonville Zoo and Gardens in Jacksonville

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Photo gallery for Red Roof Inn Jacksonville - Cruise Port

Superior Room, 1 King Bed, Non Smoking | Desk, blackout drapes, free cribs/infant beds, free WiFi
Lobby
Coffee shop
Exterior
Combined shower/tub, free toiletries, towels, soap

Reviews

4.2 out of 10

Popular amenities

  • Pet friendly
  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
10901 Harts Road, Jacksonville, FL, 32218
  • Place, Jacksonville Zoo and Gardens
    ‪4 min drive‬
  • Place, River City Market Place
    ‪5 min drive‬
  • Place, Jacksonville Cruise Terminal
    ‪13 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪10 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Non Smoking (Large)

Superior Room, 1 King Bed, Non Smoking (Large) | Desk, blackout drapes, free cribs/infant beds, free WiFi

Superior Room, 1 King Bed, Non Smoking (Large)

  • 183 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Desk, blackout drapes, free cribs/infant beds, free WiFi

Superior Room, 1 King Bed, Non Smoking

  • 183 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout drapes, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • 161 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Desk, blackout drapes, free cribs/infant beds, free WiFi

Deluxe Room, 2 Double Beds, Non Smoking

  • 183 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, blackout drapes, free cribs/infant beds, free WiFi

Standard Room, 2 Double Beds, Non Smoking

  • 161 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 161 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Jacksonville

Heart of Jacksonville.Your stay at this Northside hotel places you within 3 miles (5 km) of Jacksonville Zoo and Gardens and Anheuser-Busch Brewery. Catherine Street Fire Station #3 and Florida State College North Campus are also within 6 miles (10 km).

What's nearby

  • Jacksonville Zoo and Gardens - 4 min drive - 3.2 miles
  • River City Market Place - 5 min drive - 4.8 miles
  • Jacksonville Cruise Terminal - 13 min drive - 8.3 miles
  • EverBank Stadium - 14 min drive - 9.7 miles
  • Jacksonville University - 24 min drive - 14.3 miles

Getting around

  • Jacksonville Station - 11 min drive
  • Jacksonville International Airport (JAX) - 10 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Anheuser-Busch Brewery Experiences - ‬19 min walk
  • ‪Firehouse Subs - ‬11 min walk
  • ‪Dunkin' - ‬5 min walk
  • ‪Starbucks - ‬8 min walk

About this property

Red Roof Inn Jacksonville - Cruise Port

Hotel near Jacksonville Zoo and Gardens in Jacksonville
As a guest of Red Roof Inn Jacksonville - Cruise Port, you'll find a vending machine, coffee/tea in a common area, and concierge services. Public spaces have free WiFi. Self parking is free.

This Jacksonville hotel is smoke free.

  • 59 guestrooms or units
  • 3 levels
  • Built in 1981
  • Coffee in lobby
  • Front desk (24 hours)
  • Concierge
  • No smoking on site
Red Roof Inn Jacksonville - Cruise Port offers 59 accommodations with complimentary toiletries and blackout drapes/curtains. Premium cable television is provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

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Nov 2 - Nov 3
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Property amenities

Family friendly

  • In-room crib

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Partially-open bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night (maximum USD 105 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash.
    For guests' safety, the property includes a smoke detector in each accommodation.

Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Red Roof Inn Jacksonville FL Hotel
Red Roof Jacksonville Port
Red Roof Inn - Southpoint Hotel Jacksonville
Jacksonville Red Roof Inn
Red Roof Inn Jacksonville
Red Roof Inn Jacksonville North Hotel
Red Roof Inn Jacksonville - Cruise Port Hotel
Red Roof Inn Jacksonville - Cruise Port Jacksonville
Red Roof Inn Jacksonville - Cruise Port Hotel Jacksonville

Frequently asked questions

How close is Red Roof Inn Jacksonville - Cruise Port to the airport?

Red Roof Inn Jacksonville - Cruise Port is 6.9 mi (10-min drive) away from the Jacksonville International Airport (JAX) airport, the closest popular airport to the property.

How much does it cost to stay at Red Roof Inn Jacksonville - Cruise Port?

As of Oct 25, 2025, prices found for a 1-night stay for 2 adults at Red Roof Inn Jacksonville - Cruise Port on Nov 10, 2025 start from $59.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Red Roof Inn Jacksonville - Cruise Port have an airport shuttle?

Airport shuttle services are not available at Red Roof Inn Jacksonville - Cruise Port.

How close is Red Roof Inn Jacksonville - Cruise Port to the beach?

This hotel is 14 mi (20-min drive) from Kurzius Beach.

Does Red Roof Inn Jacksonville - Cruise Port offer free breakfast?

Red Roof Inn Jacksonville - Cruise Port does not offer free breakfast.

Is there a casino at Red Roof Inn Jacksonville - Cruise Port?

No, there is no casino at this hotel.

What time is check-in at Red Roof Inn Jacksonville - Cruise Port?

Check-in start time: 3 PM; Check-in end time: 11:00 AM.

Is there free parking at Red Roof Inn Jacksonville - Cruise Port?

This hotel offers free self parking.

Does Red Roof Inn Jacksonville - Cruise Port have a pool?

Red Roof Inn Jacksonville - Cruise Port does not have a pool.

Does Red Roof Inn Jacksonville - Cruise Port have a spa?

There are no spa services available at this hotel.

How close is Red Roof Inn Jacksonville - Cruise Port to downtown Jacksonville?

Red Roof Inn Jacksonville - Cruise Port is 6.9 mi away from Jacksonville.

Red Roof Inn Jacksonville - Cruise Port Reviews

Reviews

4.2
Rating 10 - Excellent. 70 out of 731 reviews
Rating 8 - Good. 54 out of 731 reviews
Rating 6 - Okay. 95 out of 731 reviews
Rating 4 - Poor. 119 out of 731 reviews
Rating 2 - Terrible. 393 out of 731 reviews

4.2/10

Cleanliness

5.8/10

Staff & service

4.2/10

Amenities

4.0/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

2/10 Terrible

Jeanine

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unsafe!!!!

Didn’t even finish checking in. Went in, the ladies didn’t even talk to me when I said I needed to check in, went back out, there was a car that pulled up with people who got out, clearly smoking pot and acting obnoxious, they all gathered around the hotel like they were staying there or meeting there, and one was flaunting around a gun. Decided to leave, asked for a refund and the people at the front desk said there was no gun, pot was legal and that the people who were acting unsafe were employees so there was no problem. In addition to that, there’s a sign posted right in the front that said if the kids are loud then they will kick you out. Unfortunately, young kids aren’t always cooperative at going to bed so once again, in addition to it not being safe, they wouldn’t have even allowed us to make it to the room without having a problem with the kids.
Stayed 1 night in Jul 2025

2/10 Terrible

Daniel

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
It was the most ghetto thing I’ve ever seen. There were a bunch of people hanging out all over the front making it extremely uncomfortable. They were grilling and smoking. There were drug addicts all over the place walking in between the cars in the lot. There was a person doing hair cuts in the staircase. There were prostitutes in a SUV stationed in the lot for all to see. They windows had blankets and towels cover so they can do their work.
Stayed 1 night in Jun 2025

2/10 Terrible

Juan J. Cintron

Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Eduardo

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

DENA

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
There was nothing to like about the property. It appeared families were living there. It was very dirty and loud
Stayed 1 night in Jun 2025

2/10 Terrible

kenner

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel I’ve ever been! Looks like a gang is running the place
Stayed 1 night in Jun 2025

2/10 Terrible

Angela

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Joseph

Business traveler, Traveled with partner
Disliked: Property conditions & facilities
It was a cheap room and you get what you pay for the toilet leaks and the shower ceiling looks like it has a leak from the room above
Stayed 1 night in Jun 2025

2/10 Terrible

Florence

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Yikes

This was a very unkempt building. I couldn’t get in the back door to access my room as I was told I could. There were too many sketchy folks hanging outside the building that I ended up renting a room across town instead and couldn’t get refund.
Stayed 2 nights in Jun 2025

10/10 Excellent

Carimisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoy my stay
Stayed 1 night in Jun 2025

8/10 Good

Carimisha

Stayed 1 night in Jun 2025

4/10 Poor

Carimisha

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
The motel. It was clean But it's a lot of people's Hanging outside All types of night So you don't feel comfortable coming out or in your room. Because people are hanging outside and I'll in the hallways.
Stayed 1 night in Jun 2025

10/10 Excellent

Destiny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good stay
Stayed 1 night in Jun 2025

2/10 Terrible

Khadijah, Huntsville

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
definitely don’t recommend, but the staff was really nice.
Stayed 1 night in May 2025

2/10 Terrible

Gary

Stayed 2 nights in May 2025

2/10 Terrible

tricia

Traveled with family
Disliked: Amenities, property conditions & facilities
Just No.
Stayed 1 night in May 2025

2/10 Terrible

Patricia, Woodstock

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were people working on cars in the parking. Grass and bushes were overgrown. Building next door had boarded up windows with people living in it just a few feet from the hotel. We did NOT stay there. Drove through the parking lot and did not even feel safe stopping. Any assistance with any portion of a refund would be greatly appreciated!!!!
Stayed 1 night in May 2025

10/10 Excellent

Luis

Stayed 1 night in May 2025

10/10 Excellent

Stephanie

Traveled with family and small children, Traveled with group, Traveled with pets
Liked: Cleanliness, amenities
It's a place to stay
Stayed 1 night in May 2025

2/10 Terrible

Stephanie

Business traveler, Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The desk clerks were very nice but the Front Desk Manager for this property was an animal. According to the manager, the only way to get clean towels and sheets was to bring them to the front desk, wait for them to be washed and dried, then return to the front desk to pick them up when they were done. If you need them to mop the room she puts you on a list for housekeeping but they never arrive. We were tracking dirt from the hallway to the room, room floor was filthy when we arrived. We went to Walmart upon arrival to purchase Lysol disinfecting wipes, a tub mat,and flip flops before touching anything it was that dirty. There were two outlets in the room but only one socket in each outlet worked and we had to go back out for an extension cord, with multiple plug ins to use our CPAP devices so we could sleep. They are running prostitution and drugs from the sidewalk in front of the main office. The safety doors at both ends of the building are propped open 24/7 so no key required for entry to the building. Two of the drug users living there got into a fist fight in the hallway as we were leaving, morning front desk manager was yelling at them to stop, my adult son opened the hall entrance to the lobby so that the manager could drag one of the drug users into the lobby and separate them. Some of the rooms on the ground floor had broken up tile on the floor, exposing concrete, I am pretty sure that they are rooms occupied throughout the week by desperate women and children.
Stayed 6 nights in Apr 2025

2/10 Terrible

Hailey

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Would never recommend this place!
Stayed 3 nights in Apr 2025

10/10 Excellent

Dee

Stayed 1 night in Apr 2025

2/10 Terrible

Krystof

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Bruce

Traveled with family

Awful

We didn’t even get out of the vehicle. Place was very run down. Plywood over windows. Looked like a very unsafe neighborhood to be in. People just hanging out around the place. Very upset that it was on the website for a place to stay
Stayed 1 night in Mar 2025