6/10 Aceptable
T.J. S., West Chester, PA
21 abr. 2025
Le gustó: Limpieza
Absolutely perfect property, saddest rental experience
This property is PERFECT: thoughtful layout, beautiful furnishings, well stocked and lovely beach nearby.But the rental agency was stressful. We had to check in at their office w/in a 30-min window, even tho the key was at the house. At check-in, they warned us Isle of Palms isn’t for spring breakers, neighbors are friends w/ the owners, and people in IOP will call the police. I mentioned our kids might invite friends (w/ parents) for a BBQ & pool photos - was told that more than 12 people at any one time is an "event” and strictly prohibited. We were sad not to host, as we were traveling w/ friends and hoped to rotate dinners. I was afraid to even invite our friends over for a glass of wine.On arrival, I texted the agency that a friend dropping off my daughter had dogs in the car that wouldn’t enter the home. The response: “Don’t have them around! The neighbors are very good friends with the owners-so be sure he drops off and heads on his way!” It felt needlessly harsh, given the earlier warnings.We got 2 trash bags, no sponge or laundry detergent. The checkout list was HUGE and we had to leave by 9am. We paid 850 to heat the pool, couldn’t touch the controls, had to text during business hours for temp changes. It stayed cold. On our last night, they realized it had been misconfigured all week. Still no word on a refund.On me that I missed fine print and picked a house that wasn’t a good fit. But for nearly 15k, we felt monitored and unwelcome, not relaxed at all.
T.J. S.
Se hospedó 5 noches en abril de 2025