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Altstadthotel Weisses Kreuz

4.0 star property
4-star hotel perfect for exploring Innsbruck

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Photo gallery for Altstadthotel Weisses Kreuz

Double Room | Hypo-allergenic bedding, in-room safe, individually decorated
Bar (on property)
Staircase
Interior detail
Daily local cuisine breakfast (EUR 25 per person)

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Bar
  • 24/7 front desk
  • Room service
  • Housekeeping

Explore the area

View in a map
Herzog-Friedrich-Str. 31, Innsbruck, Tirol, 6020
  • Innsbruck Old Town Christmas Market
    ‪2 min walk‬
  • Golden Roof
    ‪2 min walk‬
  • Hofburg
    ‪2 min walk‬
  • Innsbruck (INN-Kranebitten)
    ‪5 min drive‬

Room options

View all photos for Comfort Double Room (Doppelzimmer Stube)

Comfort Double Room (Doppelzimmer Stube) | Hypo-allergenic bedding, in-room safe, individually decorated

Comfort Double Room (Doppelzimmer Stube)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Super Patio Suite

Super Patio Suite | Hypo-allergenic bedding, in-room safe, individually decorated

Super Patio Suite

  • 420 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Double Room, Balcony

Double Room, Balcony | Hypo-allergenic bedding, in-room safe, individually decorated

Double Room, Balcony

9.0 out of 10
Wonderful
(9 reviews)
  • 205 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Mozart Suite

Mozart Suite | Hypo-allergenic bedding, in-room safe, individually decorated

Mozart Suite

  • 474 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Medium Double Room

Medium Double Room | Hypo-allergenic bedding, in-room safe, individually decorated

Medium Double Room

9.2 out of 10
Wonderful
(25 reviews)
  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Golden Roof Suite

Golden Roof Suite | Hypo-allergenic bedding, in-room safe, individually decorated

Golden Roof Suite

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Basic Room (Besenkammer)

Basic Room (Besenkammer) | Hypo-allergenic bedding, in-room safe, individually decorated

Basic Room (Besenkammer)

  • 140 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Large Double Room

40-inch LCD TV with cable channels, TV

Large Double Room

10.0 out of 10
Exceptional
(6 reviews)
  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room (Patio)

Double Room (Patio) | Hypo-allergenic bedding, in-room safe, individually decorated

Double Room (Patio)

9.0 out of 10
Wonderful
(2 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

Double Room | Hypo-allergenic bedding, in-room safe, individually decorated

Double Room

9.4 out of 10
Exceptional
(16 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room | Living area | 40-inch LCD TV with cable channels, TV

Twin Room

8.4 out of 10
Very good
(5 reviews)
  • 258 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Medium Double Room (Golden Roof View)

Medium Double Room (Golden Roof View) | Living area | 40-inch LCD TV with cable channels, TV

Medium Double Room (Golden Roof View)

10.0 out of 10
Exceptional
(4 reviews)
  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite

Studio Suite | Hypo-allergenic bedding, in-room safe, individually decorated

Studio Suite

  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Innsbruck

Central Innsbruck getaway .With a stay at this Innsbruck City Centre hotel, you'll be steps from City Tower and Innsbruck City Tower. Maria Theresa Street and Innsbruck Old Town Christmas Market are also within half a mile (1 km).

What's nearby

  • Innsbruck Old Town Christmas Market - 2 min walk - 0.1 miles
  • Golden Roof - 2 min walk - 0.1 miles
  • Maria Theresa Street - 2 min walk - 0.1 miles
  • Hofburg - 2 min walk - 0.1 miles
  • Seegrube Cable Car - 6 min drive - 2.0 miles

Getting around

  • Innsbruck Central Station - 11 min walk
  • Innsbruck Technik Tram Stop - 19 min drive
  • Kranebitten Airport (INN) - 19 min drive

Restaurants

  • ‪Augustiner Stiftskeller - ‬2 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪My Indigo - ‬3 min walk
  • ‪Franzs - ‬2 min walk
  • ‪Altstadt-Schmankerl - ‬3 min walk

About this property

Altstadthotel Weisses Kreuz

4-star hotel perfect for exploring Innsbruck
As a guest of Altstadthotel Weisses Kreuz, you'll find multilingual staff, ski storage, and tour/ticket assistance. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Altstadthotel Weisses Kreuz also features room service (during limited hours), a front-desk safe, and an elevator.

This 4-star Innsbruck hotel is smoke free.

  • 1 building
  • 48 guestrooms or units
  • 6 levels
  • Built in 1465
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Elevator
  • No smoking on site
  • Lockers available
  • Bar or lounge
Altstadthotel Weisses Kreuz offers 48 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. 40-inch LCD televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Ski shuttle nearby

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 11:00 AM for a fee: EUR 25 for adults and EUR 15 for children
  • A bar/lounge

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Designer stores
  • Hiking/biking trails
  • Mountain biking
  • Shopping mall
  • Ski storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 40-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 60

Special check-in instructions

Guests will receive an email within 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property is in a car-free zone and can be reached only by foot.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately EUR 25 for adults and EUR 15 for children
  • Late check-out fee: EUR 60 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses geothermal energy, plus eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts major credit cards, Visa, Mastercard, Eurocard, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses geothermal energy, plus eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child 3 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Hotel Weisses Kreuz
Weisses Kreuz
Weisses Kreuz Innsbruck
Altstadthotel Weisses Kreuz Hotel
Altstadthotel Weisses Kreuz Innsbruck
Altstadthotel Weisses Kreuz Hotel Innsbruck
Altstadthotel Weisses Kreuz In der Fußgängerzone
Altstadthotel Weisses Kreuz in the pedestrian zone

Frequently asked questions

How close is Altstadthotel Weisses Kreuz to the airport?

Altstadthotel Weisses Kreuz is 3.6 mi (19-min drive) away from the Kranebitten Airport (INN) airport, the closest popular airport to the property.

Does Altstadthotel Weisses Kreuz have an airport shuttle?

Airport shuttle services are not available at Altstadthotel Weisses Kreuz.

Does Altstadthotel Weisses Kreuz offer free breakfast?

Free breakfast isn’t provided at Altstadthotel Weisses Kreuz, but local cuisine breakfast is offered for a fee of EUR 25 for adults and EUR 15 for children. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Altstadthotel Weisses Kreuz?

No, there is no casino at this hotel, but Casino Innsbruck (8-min walk) and Casino Seefeld (20-min drive) are nearby.

What time is check-in at Altstadthotel Weisses Kreuz?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Altstadthotel Weisses Kreuz?

Free parking is not available at this hotel.

Does Altstadthotel Weisses Kreuz have a pool?

Altstadthotel Weisses Kreuz does not have a pool.

Does Altstadthotel Weisses Kreuz have a spa?

There are no spa services available at this hotel.

How close is Altstadthotel Weisses Kreuz to downtown Innsbruck?

Altstadthotel Weisses Kreuz is 0.2 mi away from Innsbruck.

Altstadthotel Weisses Kreuz Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 314 out of 402 reviews
Rating 8 - Good. 67 out of 402 reviews
Rating 6 - Okay. 12 out of 402 reviews
Rating 4 - Poor. 7 out of 402 reviews
Rating 2 - Terrible. 2 out of 402 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff and location were awesome.
Stayed 1 night in May 2025

10/10 Excellent

Paul

Stayed 2 nights in Jun 2025

10/10 Excellent

Katherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool hotel in perfect location. Hotel immediately notified me that we had accidentally left behind an iPad. They were incredibly helpful in arranging its return. Exceptional service like that truly sets this hotel apart. Highly recommend!
Stayed 2 nights in May 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved being greeted on arrival by smiling staff who were happy to welcome us. Given we arrived before official check in time - we were cordially invited to have a complimentary drink, which we did enjoy sipping in comfortable chairs at their bar and breakfast room. Once we got our keys, the staff gave us complimentary ticketsto use as tourists around the city. Our room was well appointed including the stylish bed side tables, two seater sofa and very comfortable beds. The staff were happy to assist first time travellers to Innsbruck and answer any questions we threw at them. They gave us great restaurant recommendations within a few minutes of walking distance from the hotel. I loved being able to have drinks at the bar after 7.00 pm - once again the bar staff were attentive and happy to have a chat. The gin and tonic was perfect. I am looking forward to going back to Alstadthotel Weisses Kreuz and would recommend this hotel to my family and friends.
Stayed 2 nights in May 2025

10/10 Excellent

Alexander

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Ewan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and modern hotel in the heart of the old town. Easy walk to most attractions.
Stayed 2 nights in May 2025

4/10 Poor

Subhash, Santa Barbara

Stayed 2 nights in May 2025

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was large (rare in European hotels), great location-close to everything, room was equipped with everything we needed and great breakfast. The staff were very helpful and always willing to help. The general manager, Brigitte, was genuinely interested whether we were having an enjoyable stay. I would gladly stay again and recommend to friends and family.
Stayed 4 nights in May 2025

10/10 Excellent

David, Edmonton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient close to the river for walking. Great trail to hike nearby. Train is just a few minutes walk.
Stayed 2 nights in Apr 2025

10/10 Excellent

Anne, Harvard

Liked: Property conditions & facilities
Enjoyed our stay here. The breakfast was partially nice! Also very pleasant and caring staff.
Stayed 2 nights in May 2025

10/10 Excellent

margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in a great location!

Enjoyed great customer service and a delicious, extensive breakfast in a really nice hotel in a great part of Altstadt! Everyone was very welcoming and accommodating! Appreciated receiving the Innsbruck Welcome Card with our 3-night stay and traveling for free on public transportation, which was so easy to use! Great stay in Innsbruck! Thank you, Brigitte and team!
Stayed 3 nights in May 2025

10/10 Excellent

Eshelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Great service. Highly recommended!
Stayed 2 nights in Apr 2025

10/10 Excellent

eugene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect location right in the heart of the old city. The owner goes out of her way to make sure you are taken care of and comfortable. The entire staff went beyond the norm to make you feel at home. The breakfast was perfect, excellent coffee and a myriad of delectable choices. An added bonus, just might be the best shower I ever had.
Stayed 2 nights in Apr 2025

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Rajiv

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Sahar Tal

Traveled with partner
Liked: Cleanliness, staff & service, amenities
.
Stayed 2 nights in Apr 2025

10/10 Excellent

Neide, Campbell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, very central, very charming. Great bar on the premises.
Stayed 1 night in Apr 2025

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Maria

Staff are great!
Stayed 1 night in Mar 2025

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful place to stay. Room was perfect and convenient. Thebstaff coulsnt have been better and the breakfast was out of this world. Highly reccommend!☆☆☆☆☆
Stayed 2 nights in Apr 2025

10/10 Excellent

Andy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was fantastic, lovely staff, lovely location and gorgeous rooms. The breakfast was great and we had an amazing stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Leah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely hotel in a hugely convenient location. Beautiful interiors and breakfast was great too. Staff were incredibly friendly and helpful - perfect customer service. We were blown away by how friendly and professional they were. A comfortable nights sleep and perfect hotel for exploring Innsbruck.
Stayed 1 night in Mar 2025

10/10 Excellent

Michael, Ankeny

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to see all the major attractions.
Stayed 3 nights in Mar 2025

10/10 Excellent

Siddharth

Stayed 2 nights in Dec 2024

10/10 Excellent

renee, medicine hat

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, clean, quiet, close to restaurants and shopping
Stayed 1 night in Mar 2025