4/10 Poor
Heike
Jun 8, 2025
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was traveling with my dog and this hotel was the closest one to the seminar we were attending that also allowed dogs. First impression as I walked through the door was, "Is this an Extended Stay hotel?" because it appeared that someone's entire belongings, pots, pans, and all were piled up outside right be the entrance and there was a FedEx person explaining to a guest at the front desk that they can't deliver to hotel rooms. The entire 3rd floor and my initial room I was given smelled like smoke. I double checked my hotels.com booking to make sure that the room I booked was nonsmoking (it was) and when I questioned the front desk, the guy was like, "We are non-smoking, but sometimes people smoke..." My TV didn't work in my room, so I requested and received a new room, which smelled less like smoke. (Because I had a dog, I had to remain on the 3rd floor.) However, my TV would not turn off and I was unable to adjust the volume with the remote even after replacing the batteries. I eventually located the manual power button and was able to turn off the the TV on my 2nd night. When I walked my dog, there was one patch of grass where large cluster of roaches literally were scattering. (We avoided that patch the rest of our stay.) The one plus is that the hotel is near some restaurants. However, if I ever find myself in this area again, I will just spend a little more money for a nicer hotel. I'm not picky and I'm usually a La Quinta girl, but this one was more like a Super 8!!!
Heike
Stayed 2 nights in May 2025
