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Renaissance Honolulu Hotel & Spa

5.0 star property
5-star luxury hotel near Ala Moana Center

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Photo gallery for Renaissance Honolulu Hotel & Spa

2 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
Beach/ocean view
2 outdoor pools, free cabanas, pool umbrellas
Room, 1 King Bed, Non Smoking, City View | Premium bedding, in-room safe, desk, laptop workspace
2 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

Explore the area

View in a map
1390 Kapiolani Boulevard, Honolulu, HI, 96814
  • Place, Ala Moana Center
    ‪5 min walk‬
  • Place, Hawaii Convention Center
    ‪10 min walk‬
  • Place, Waikiki Beach
    ‪4 min drive‬
  • Airport, Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    ‪13 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking, Ocean View

View from property

Studio, 1 King Bed with Sofa bed, Non Smoking, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Ocean View

Suite, 1 Bedroom, Non Smoking, Ocean View | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking, Ocean View

  • 1 bedroom
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

Room, 1 King Bed, Non Smoking, City View | Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking, City View

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Ocean View

9.2 out of 10
Wonderful
(5 reviews)
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking, Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Studio, 2 Queen Beds, Non Smoking, Ocean View

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking, Partial Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Non Smoking, Partial Ocean View

7.6 out of 10
Good
(4 reviews)
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking, Partial Ocean View

Studio, 2 Queen Beds, Non Smoking, Partial Ocean View | Premium bedding, in-room safe, desk, laptop workspace

Studio, 2 Queen Beds, Non Smoking, Partial Ocean View

8.8 out of 10
Excellent
(14 reviews)
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Partial Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Partial Ocean View

8.8 out of 10
Excellent
(6 reviews)
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, City View

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking, City View

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Mountain View

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking, Mountain View

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Mountain view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Mountain View

Suite, 1 Bedroom, Non Smoking, Mountain View | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking, Mountain View

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Ocean View

View from property

Suite, 1 Bedroom, Non Smoking, Ocean View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Partial Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking, Partial Ocean View

  • Sleeps 5
  • 1 Double Bed

Room, 2 Queen Beds, Non Smoking, City View (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Panoramic Suite, 1 Bedroom, Non Smoking (View)

Premium bedding, in-room safe, desk, laptop workspace

Panoramic Suite, 1 Bedroom, Non Smoking (View)

  • Sleeps 5
  • 1 Double Bed

View all photos for Panoramic Suite, 1 Bedroom, Non Smoking (View)

Premium bedding, in-room safe, desk, laptop workspace

Panoramic Suite, 1 Bedroom, Non Smoking (View)

  • Sleeps 5
  • 1 Double Bed

View all photos for Studio, 1 King Bed, Non Smoking, City View

Studio, 1 King Bed, Non Smoking, City View | Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Non Smoking, City View

  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Suite, 1 Bedroom, Non Smoking (View)

Premium bedding, in-room safe, desk, laptop workspace

Panoramic Suite, 1 Bedroom, Non Smoking (View)

  • Sleeps 5
  • 1 Double Bed

View all photos for Panoramic Suite, 2 Bedrooms, Non Smoking (View)

Premium bedding, in-room safe, desk, laptop workspace

Panoramic Suite, 2 Bedrooms, Non Smoking (View)

  • Sleeps 6
  • 2 Double Beds

Room, 1 King Bed, Ocean View (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking, Mountain View (Mobility Accessible, Tub)

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Ocean View (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking, Mountain View (Hearing Accessible)

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Non Smoking, Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms, Non Smoking, Ocean View

  • Sleeps 6
  • 2 Double Beds

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About the neighborhood

Honolulu

Ala Moana stay.Within a 15-minute walk of this Ala Moana hotel, you'll find Ala Moana Center and Hawaii Convention Center. Waikiki Beach Walk and Royal Hawaiian Center are also within 2 miles (3 km).

What's nearby

  • Ala Moana Center - 5 min walk - 0.3 miles
  • Hawaii Convention Center - 10 min walk - 0.6 miles
  • Waikiki Beach Walk - 3 min drive - 1.4 miles
  • Royal Hawaiian Center - 3 min drive - 1.4 miles
  • Waikiki Beach - 4 min drive - 1.9 miles

Getting around

  • Keone‘ae / University of Hawaii - West Oahu Station - 27 min drive
  • Daniel K. Inouye Intl. Airport (HNL) - 19 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Manichi Ramen - ‬4 min walk
  • ‪Mara - ‬1 min walk
  • ‪Musubi Cafe Iyasume Keeaumoku - ‬3 min walk
  • ‪JJ2 Bakery - ‬2 min walk

About this property

Renaissance Honolulu Hotel & Spa

5-star luxury hotel near Ala Moana Center
Renaissance Honolulu Hotel & Spa offers its guests a full-service spa, 2 outdoor swimming pools, and 2 hot tubs along with a sauna and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A business center, 3 meeting rooms, and coworking spaces are available. Event space at this hotel measures 1619 square feet (150 square meters) and includes conference space. Barbecue grills, multilingual staff, and tour/ticket assistance are also featured at the luxury Renaissance Honolulu Hotel & Spa. For a fee, parking is available.

This 5-star Honolulu hotel is smoke free.

  • 1 building
  • 299 guestrooms or units
  • 39 levels
  • 2 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 1619 sq ft of conference space
  • 150 sq m of conference space
  • Built in 2024
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • BBQ grill(s)
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Bar by the pool
Renaissance Honolulu Hotel & Spa offers 299 air-conditioned accommodations with iPod docking stations and espresso makers. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels and Netflix. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and hair dryers.

This Honolulu hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages and facials. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

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Property amenities

Family friendly

  • 2 outdoor pools
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free beach shuttle
  • Secured, covered valet parking on site (USD 59 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 5 to 50 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Full-service spa
  • Gym
  • Sauna
  • Water sports equipment

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (42 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch LCD TV with premium cable channels
  • iPod dock
  • Netflix
  • Streaming services

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 100.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 48 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 50 per person
  • Covered valet parking fee: USD 59 per day (in/out privileges)
  • Rollaway bed fee: USD 100.0 per night
  • Spa fee: USD 35 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Renaissance Honolulu & Spa
Renaissance Honolulu Hotel Spa
Renaissance Honolulu Hotel & Spa Hotel
Renaissance Honolulu Hotel & Spa HONOLULU
Renaissance Honolulu Hotel & Spa Hotel HONOLULU

Frequently asked questions

How close is Renaissance Honolulu Hotel & Spa to the airport?

Renaissance Honolulu Hotel & Spa is 7.8 mi (19-min drive) away from the Daniel K. Inouye Intl. Airport (HNL) airport, the closest popular airport to the property.

How much does it cost to stay at Renaissance Honolulu Hotel & Spa?

As of Oct 2, 2025, prices found for a 1-night stay for 2 adults at Renaissance Honolulu Hotel & Spa on Oct 4, 2025 start from $279.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Renaissance Honolulu Hotel & Spa have an airport shuttle?

Airport shuttle services are not available at Renaissance Honolulu Hotel & Spa.

How close is Renaissance Honolulu Hotel & Spa to the beach?

This hotel is a short 13-minute walk from Ala Moana Beach Park and 1.8 mi (10-min drive) from Waikiki Beach. Don't forget your sunscreen!

Does Renaissance Honolulu Hotel & Spa offer free breakfast?

Free breakfast isn’t provided at Renaissance Honolulu Hotel & Spa, but cooked-to-order breakfast is offered for a fee of between USD 5 and 50 per person. It's available every day from 7:00 AM to 10:30 AM.

Is there a casino at Renaissance Honolulu Hotel & Spa?

No, there is no casino at this hotel.

What time is check-in at Renaissance Honolulu Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Renaissance Honolulu Hotel & Spa?

Free parking is not available at this hotel. Valet parking is available for USD 59 per day.

Does Renaissance Honolulu Hotel & Spa have a pool?

Renaissance Honolulu Hotel & Spa features 2 outdoor pools.

Does Renaissance Honolulu Hotel & Spa have a restaurant?

There are 2 onsite restaurants, offering options like Mediterranean cuisine and happy hour.

Does Renaissance Honolulu Hotel & Spa have a spa?

This hotel has a spa, which features deep-tissue massages and facials.

How close is Renaissance Honolulu Hotel & Spa to downtown Honolulu?

Renaissance Honolulu Hotel & Spa is 1.3 mi away from Honolulu.

Renaissance Honolulu Hotel & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 190 out of 305 reviews
Rating 8 - Good. 59 out of 305 reviews
Rating 6 - Okay. 27 out of 305 reviews
Rating 4 - Poor. 12 out of 305 reviews
Rating 2 - Terrible. 17 out of 305 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and new accomodation, perfect for a short stay or overnighter between flights. Neighbourhood around hotel is older in appearance when approaching from airport.
Stayed 1 night in Jun 2025

2/10 Terrible

Diana

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
bad
Stayed 5 nights in Jun 2025

10/10 Excellent

Pimprapha

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Ramesh

Stayed 4 nights in Apr 2025

10/10 Excellent

Marc

Liked: Cleanliness, property conditions & facilities
Location was excellent. We were upgraded to similar room at higher floor. Beautiful view of the beach
Stayed 1 night in Jun 2025

10/10 Excellent

María

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing, we had an issue with our check in and they immediately resolved and even treated us to an amazing room upgrade for the inconvenience. Location was great and rooms were beautiful and super comfortable. Would stay here again.
Stayed 1 night in Apr 2025

10/10 Excellent

heather

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Katie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Manuel

Liked: Cleanliness, amenities, property conditions & facilities
Truly enjoyed my staycation. Will do it again. The staff were all very friendly and helpful. Thank you for the wonderful service
Stayed 2 nights in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2025

10/10 Excellent

Josiane Ceron

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay. New property, well located and close to the tourist area of Waikiki, vallet staff super nice. The spa is also amazing, me and my family had one of the greatest massages ever.
Stayed 4 nights in May 2025

8/10 Good

Steven

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in May 2025

6/10 Okay

jae

Stayed 3 nights in May 2025

10/10 Excellent

derrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 27 nights in Apr 2025

6/10 Okay

Shirley

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very new, and fresh in appearance but the only down fall being the extremely expensive restaurant. Breakfast was very nice but hit and miss what you actually received. You had to phone your Breakfast through every morning, even though we ate the same every day. Overall had a pleasant and comfortable stay. 8 out of 10.
Stayed 7 nights in May 2025

10/10 Excellent

Laquisha

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in May 2025

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
You have to stay at one of the "residence" rooms with kitchen, fridge and washer/dryer (one unit). The views were great, pool was great, beach chairs, go pro, restaurant, valet staff. Everyone was 10/10.
Stayed 7 nights in May 2025

10/10 Excellent

Joanne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms are so spaces, clean and comfortable, staffs are very helpful and friendly. Great breakfast (warm pastries and fruits) at Mara restaurant, fine dinning at Mara too. Only 5 minutes walk to Ala Moana Shopping centre, will definitely stay here again.
Stayed 3 nights in May 2025

10/10 Excellent

ANTOLIN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 6 nights in Apr 2025

2/10 Terrible

Indira

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
HORRIBLE
Stayed 9 nights in May 2025

8/10 Good

Colleen

Stayed 1 night in Feb 2025

4/10 Poor

Zachery

Traveled with family
Liked: Amenities
Disliked: Staff & service
We checked came to check in at 5pm 2 hours after check in is avail. Only 2 of our rooms were ready… we had to wait an additional hour to get the 3rd room. 3rd rooms tv did not work the whole 3 days we stayed here… wasted time with maintenance guy who couldn’t fix it and new room was not offered till the night before check out… Had to call and request maid service for all 3 rooms as it was never done all day so they had to come up at 8pm The restaurant on site Mara is quite over priced for the food you receive and slow service by the staff.. we ate here 2 times as we were trying to give them another chance and had room credits we had to use first time a member of our party waited 20 mins for her drink, the 88 dollar steak that was ordered well done came out medium. The 2nd time eating here because the waiter didn’t write down the order forgot about the coffee for the table and also 3 plates where ordered with eggs well scrambled came out quite runny still. At check out we got to settle the bill as they told it’s easier to put all room charges on 1 room and the resort credit can be deducted for all 3 rooms on to the 1 well that didn’t happen either only the credit for said room was deducted.. End result after talking to the front desk at check we did finally get a 200 dollar comp for the room inconvenience..
Stayed 3 nights in May 2025

10/10 Excellent

Gilbert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the location. It's literally across from Ala Moana mall. There's a ton of dining options nearby that's just within walking distance. I actually really like the fact that it's the only hotel located outside of Waikiki, though they do have a shuttle service that takes you directly into Waikiki.
Stayed 1 night in May 2025

8/10 Good

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mostly good but watch out for hidden charges

Our stay was pretty good. There were two problems. One was that I had called to ask about a shuttle service from the airport. They told me they had one. They do have a shuttle service but not to or from the airport and they charge for the shuttle service every day whether you use it or not. The second issue is hidden charges. This hotel has a lot of hidden charges.
Stayed 3 nights in Apr 2025

8/10 Good

jie

Liked: Cleanliness, staff & service, property conditions & facilities
Location no c
Stayed 4 nights in Apr 2025