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Best Western Hotel Causeway Bay

3.5 star property
3.5-star hotel near Hong Kong Convention and Exhibition Centre

Choose dates to view prices

Photo gallery for Best Western Hotel Causeway Bay

Balcony
Lobby sitting area
Restaurant
Pool
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Hot Tub
  • Breakfast available
  • Gym
  • Laundry
  • Housekeeping

Explore the area

View in a map
Cheung Woo Lane, Canal Road West, Causeway Bay, Hong Kong
  • Place, Wan Chai Road
    ‪2 min walk‬
  • Place, Times Square Shopping Mall
    ‪3 min walk‬
  • Place, Hong Kong Convention and Exhibition Centre
    ‪13 min walk‬
  • Airport, Hong Kong (HKG-Hong Kong Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard City View Queen Room

In-room safe, free WiFi, bed sheets

Standard City View Queen Room

  • 161 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds, City View

In-room safe, free WiFi, bed sheets

Standard Room, 2 Twin Beds, City View

  • 161 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior City View Queen Room

Superior City View Queen Room | In-room safe, free WiFi, bed sheets

Superior City View Queen Room

8.4 out of 10
Very good
(33 reviews)
  • 161 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior City View Twin Room

In-room safe, free WiFi, bed sheets

Superior City View Twin Room

  • 161 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe City View Queen Room

Deluxe City View Queen Room | In-room safe, free WiFi, bed sheets

Deluxe City View Queen Room

8.4 out of 10
Very good
(27 reviews)
  • 161 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe City View Twin Room

In-room safe, free WiFi, bed sheets

Deluxe City View Twin Room

  • 161 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

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Frequently asked questions

How close is Best Western Hotel Causeway Bay to the airport?

Best Western Hotel Causeway Bay is 24.5 mi (38-min drive) away from the Hong Kong International Airport (HKG) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Hotel Causeway Bay?

As of Nov 13, 2025, prices found for a 1-night stay for 2 adults at Best Western Hotel Causeway Bay on Dec 1, 2025 start from $74.31, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Hotel Causeway Bay have an airport shuttle?

Airport shuttle services are not available at Best Western Hotel Causeway Bay.

How close is Best Western Hotel Causeway Bay to the beach?

This hotel is 5.1 mi (22-min drive) from Hung Hom Promenade and 5.6 mi (18-min drive) from Repulse Bay Beach. Don't forget your sunscreen!

Does Best Western Hotel Causeway Bay offer free breakfast?

Free breakfast isn’t provided at Best Western Hotel Causeway Bay, but full breakfast is offered for a fee of HKD 77 per person. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Best Western Hotel Causeway Bay?

No, there is no casino at this hotel.

What time is check-in at Best Western Hotel Causeway Bay?

Check-in start time: 2 PM; Check-in end time: midnight.

Is there free parking at Best Western Hotel Causeway Bay?

Free parking is not available at this hotel.

Does Best Western Hotel Causeway Bay have a pool?

Best Western Hotel Causeway Bay does not have a pool.

Does Best Western Hotel Causeway Bay have a restaurant?

Yes, there is a restaurant on site.

Does Best Western Hotel Causeway Bay have a spa?

There are no spa services available at this hotel.

How close is Best Western Hotel Causeway Bay to downtown Hong Kong Island?

Best Western Hotel Causeway Bay is 1.5 mi away from Hong Kong Island.

Reviews

Best Western Hotel Causeway Bay Reviews

7.2

Good

7.2/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 229 out of 1002 reviews
Rating 8 - Good. 353 out of 1002 reviews
Rating 6 - Okay. 231 out of 1002 reviews
Rating 4 - Poor. 103 out of 1002 reviews
Rating 2 - Terrible. 86 out of 1002 reviews

Reviews

2/10 Terrible

NORA, Potomac

Disliked: Cleanliness
Stayed 11 nights in Sep 2025

2/10 Terrible

NORA, Potomac

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing close to the review ratings, nothing like the pictures shown. No service, No help. The hotel said it never heard of the request of a vase for flowers! The front desk staff told me to buy a vase myself! That's not a 3.5-star hotel treats its guests! The housekeeping staff helped me by providing a trash can for my flowers, so that the flowers won't die off with no water. The front desk staff said the hotel cannot provide more than one trash per room. Actually, there are 2 trash cans in the room, one for the bed area, another for the bathroom! This Best Western is nothing like the one I stayed in London.
Stayed 11 nights in Sep 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to take public transportation to go everywhere.
Stayed 5 nights in Sep 2025

8/10 Good

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Great value for money, although the staff aren't the most helpful. The shower is amazing, like a jetwash
Stayed 2 nights in Jul 2025

8/10 Good

Chiranjeev

Traveled with partner
Quiet stay for a busy location. Service was good
Stayed 4 nights in Jul 2025

10/10 Excellent

Richard, Oahu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very centrally located. The rooms are small but has everything for most travellers and the price is right.
Stayed 2 nights in Jul 2025

8/10 Good

Rahul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good quality, affordable hotel

Good quality hotel for its price. Rooms are kept very cold and are cleaned daily. Hotel will only store bags until 6PM. Rooms are not large but are more than enough.
Stayed 5 nights in Jul 2025

10/10 Excellent

Wing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for this Best Western! General Best Western are about three to three and half stars in the U.S. But this Best Western is more like a Four to four and half star hotel and the price was exceedingly well price and best value for your money. I will stay here again next time I’m in Hong Kong!
Stayed 6 nights in Jun 2025

10/10 Excellent

CAM GIANG

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
the services and location of the hotel is good.
Stayed 6 nights in Jul 2025

2/10 Terrible

Maninder

Disliked: Cleanliness, amenities, property conditions & facilities
Very unhygienic place. Room are very small and smelly. Washrooms are dirty and super small.
Stayed 4 nights in Jun 2025

10/10 Excellent

Wing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was really a four star hotel in terms of room quality and scenic room views of Hong Kong skyline being spectacular! The convenience of the MTR public transportation nearby along with a plethora of restaurants and high end shopping malls make this an ideal place to stay!!
Stayed 5 nights in Jun 2025

10/10 Excellent

Louie

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great location.lots of food stalls in the area.
Stayed 2 nights in Jun 2025

4/10 Poor

Travis

Traveled with group
Disliked: Cleanliness, property conditions & facilities
They charged me $100 for a stain on the sheet that was there before I checked in.
Stayed 2 nights in Jun 2025

10/10 Excellent

Elaine

Liked: Cleanliness, property conditions & facilities
The staff is very friendly and helpful. The location is very convenience.
Stayed 8 nights in Jun 2025

8/10 Good

Jerry Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was a little worried when I read all the negative reviews. One even said this property gives Best Western a bad name. Ummm. I assume you’re not from the US since this is the nicest Best Western I’ve seen. If you want a hotel with large rooms, you can always pay above $300/ night at a 3.5 to 5 star hotels. Just like all big city 3stars and below hotels in Tokyo, NYC, London, Singapore etc, rooms are always small. This property has small rooms but not too small. I haven’t hit my ankle or knee cap on anything in my 7 night stay. They have 4 fast elevators running non stop from the main lobby (3rd floor to the top floor). There’s only 10 rooms per floor. The minute you approach the front desk, the staff are very attentive, friendly, helpful and accommodating. When you walk in your room, the room is very clean and looks amazing for a hotel that’s over 10 yrs old. The body wash and the conditioning shampoo are not bad at all. Sheets are very white and stain free. The air conditioner works really well cooling down the room and runs 24hrs a day. Yes! The mattress is very firm. If you want soft mattress, don’t know if they have an option for that. But the towels are clean and large. Water pressure is strong. I just wish the light above the sink is brighter so I can see better while shaving. The location is perfect for me. It’s located on one side of the bridge where all the local hole in the walls are at and the other side of the bridge is Time Square shopping mall/area.
Stayed 7 nights in Jun 2025

10/10 Excellent

Tin Yu

Stayed 2 nights in Jun 2025

10/10 Excellent

CAM GIANG

Stayed 8 nights in Jun 2025

2/10 Terrible

Matthew

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I found that the hotel was just not up to par with the best western name. Towels were literally face cloth sized. Hotel rooms were dirty with mold forming around silicon seals in bath tub. Hotel walls and windows just doesn’t look like it’s been maintained at all. Air condition was minimal to no cold air. Best part was the staff which gave great customer service. Management needs to step up and re-evaluate their facility as it is truly not up to par. I made the decision to move to a new hotel on my 2nd night out of a 5 night booking.
Stayed 5 nights in May 2025

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, room comfort
Everyone was friendly and helpful. Subway is an easy 10-15 minute from hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Lee

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

8/10 Good

xiaodong

Stayed 1 night in May 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in May 2025

6/10 Okay

Guy

Traveled with family
Disliked: Amenities, property conditions & facilities
Hotel location was off a main street and far from waterfront. Rooftop terrace is misleading with limited city view. Room was small with no amenities. Front desk reluctant to call for taxi ... have to walk a few blocks to flag one down
Stayed 1 night in May 2025

8/10 Good

Benny, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel close Time square 5 mins walk for shopping ,fast food a lot of choices .MTR station walking 7mins.
Stayed 2 nights in May 2025

8/10 Good

RAYMOND

Liked: Cleanliness, staff & service
Stayed 12 nights in May 2025