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Grand Naniloa Hotel Hilo - a Doubletree by Hilton

4.0 star property
Beachfront resort near Port of Hilo

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Photo gallery for Grand Naniloa Hotel Hilo - a Doubletree by Hilton

Guests can enjoy ocean views from the resort's balconies, which surround a large pool and gazebo.
Relax in comfort with a large bed and scenic sea views, a sofa, and a flat-screen TV.
Enjoy stunning coastal views from the hotel's elevated vantage point, surrounded by lush greenery and palm trees.
Enjoy a panoramic view of the calm sea from this room's large window.
Enjoy a drink at the bar with stools for seating and a selection of beverages.

Popular amenities

  • Air conditioning
  • Bar
  • Parking available
  • Room service

Explore the area

Map
93 Banyan Dr, Hilo, HI, 96720
  • Coconut Island Park
    ‪9 min walk‬
  • Port of Hilo
    ‪3 min drive‬
  • University of Hawaii at Hilo
    ‪5 min drive‬
  • Hilo, HI (ITO-Hilo Intl.)
    ‪6 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Lanai, Oceanfront (Mobility & Hearing, Bathtub)

In-room safe, desk, free cribs/infant beds, free WiFi

Room, 1 Queen Bed, Lanai, Oceanfront (Mobility & Hearing, Bathtub)

7.4 out of 10
Good
(3 reviews)
  • 369 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Lanai, Oceanfront (Mobility & Hearing, Bathtub)

Room, 1 King Bed, Lanai, Oceanfront (Mobility & Hearing, Bathtub) | In-room safe, desk, free cribs/infant beds, free WiFi

Room, 1 King Bed, Lanai, Oceanfront (Mobility & Hearing, Bathtub)

8.0 out of 10
Very good
(7 reviews)
  • 369 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking (with Soaker Tub)

Suite, 1 Bedroom, Non Smoking (with Soaker Tub) | Living area | 48-inch LCD TV with cable channels, TV

Suite, 1 Bedroom, Non Smoking (with Soaker Tub)

8.0 out of 10
Very good
(2 reviews)
  • 550 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (KAMEHAMEHA)

In-room safe, desk, free cribs/infant beds, free WiFi

Suite, 2 Bedrooms (KAMEHAMEHA)

  • 1142 sq ft
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 King Bed, Lanai, Oceanfront (Corner)

In-room safe, desk, free cribs/infant beds, free WiFi

Room, 1 King Bed, Lanai, Oceanfront (Corner)

8.2 out of 10
Very good
(22 reviews)
  • 341 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Ocean View

In-room safe, desk, free cribs/infant beds, free WiFi

Room, 2 Queen Beds, Non Smoking, Ocean View

8.6 out of 10
Excellent
(41 reviews)
  • 298 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking, Oceanfront

Junior Suite, 1 King Bed, Non Smoking, Oceanfront | Living area | 48-inch LCD TV with cable channels, TV

Junior Suite, 1 King Bed, Non Smoking, Oceanfront

8.6 out of 10
Excellent
(8 reviews)
  • 742 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Lanai, Oceanfront

In-room safe, desk, free cribs/infant beds, free WiFi

Room, 2 Queen Beds, Lanai, Oceanfront

8.8 out of 10
Excellent
(40 reviews)
  • 369 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Lanai, Oceanfront

In-room safe, desk, free cribs/infant beds, free WiFi

Room, 2 Queen Beds, Lanai, Oceanfront

8.0 out of 10
Very good
(2 reviews)
  • 369 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, free cribs/infant beds, free WiFi

Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(33 reviews)
  • 298 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Lanai, Oceanfront

View from room

Room, 1 King Bed, Lanai, Oceanfront

8.0 out of 10
Very good
(36 reviews)
  • 369 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Ocean View

Room, 1 King Bed, Non Smoking, Ocean View | In-room safe, desk, free cribs/infant beds, free WiFi

Room, 1 King Bed, Non Smoking, Ocean View

7.6 out of 10
Good
(52 reviews)
  • 298 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, free cribs/infant beds, free WiFi

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(58 reviews)
  • 298 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, 3x3 Shower)

In-room safe, desk, free cribs/infant beds, free WiFi

Room, 1 King Bed, Accessible (Mobility & Hearing, 3x3 Shower)

  • 369 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Oceanfront (Lanai Mobility&Hearing,Roll-in Shower)

In-room safe, desk, free cribs/infant beds, free WiFi

Room, 1 Queen Bed, Accessible, Oceanfront (Lanai Mobility&Hearing,Roll-in Shower)

  • 330 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Hilo

On the beach.With a stay at this Keaukaha resort, you'll be within half a mile (1 km) of Coconut Island Park and 2 miles (3 km) of Port of Hilo. Hilo Farmers Market and Mokupapapa Discovery Center are also within 3 miles (5 km).
View more Resorts in HiloOpens in a new window

What's nearby

  • Coconut Island Park - 9 min walk - 0.5 miles
  • Hilo Farmers Market - 3 min drive - 1.5 miles
  • Port of Hilo - 3 min drive - 1.5 miles
  • University of Hawaii at Hilo - 5 min drive - 2.6 miles
  • Rainbow Falls - 7 min drive - 3.3 miles

Getting around

  • Kona Intl. Airport (KOA) - 93 min drive

Restaurants

  • ‪Ken's House Of Pancakes - ‬10 min walk
  • ‪Don's Grill - ‬3 min drive
  • ‪Hawaiian Style Cafe Hilo - ‬3 min drive
  • ‪Ocean Front Kitchen - ‬17 min walk
  • ‪Waioli Lounge - ‬3 min walk

About this property

Grand Naniloa Hotel Hilo - a Doubletree by Hilton

Beachfront resort near Port of Hilo
Grand Naniloa Hotel Hilo - a Doubletree by Hilton offers its guests a golf course, an outdoor pool, and a 24-hour fitness center. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and a meeting room. Event space at this resort measures 11001 square feet (1022 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Grand Naniloa Hotel Hilo - a Doubletree by Hilton. For a fee, parking is available.

Smoking is allowed in designated areas at this Hilo resort.

  • 1 building
  • 379 guestrooms or units
  • 4 levels
  • 2 bars or lounges
  • 11001 sq ft of conference space
  • 1022 sq m of conference space
  • Built in 1960
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Dining venue
Grand Naniloa Hotel Hilo - a Doubletree by Hilton offers 379 accommodations with laptop-compatible safes and safes. 48-inch LCD televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered weekly and microwaves can be requested. Housekeeping is provided on a limited basis.

Languages

English, Japanese

Similar properties

Situated by the water, this hotel offers a serene ambiance with a curved facade and balconies.

Hilo Hawaiian Hotel, Trademark Collection by Wyndham

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.2 out of 5, Very Good, 1,299 reviews
$225 nightly
The price is $265
Aug 10 - Aug 11
Total includes taxes and fees
Hilo Hawaiian Hotel, Trademark Collection by Wyndham

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • 9-hole golf course
  • Bicycle rentals
  • Boat tours
  • Fishing
  • Golf
  • Golf carts
  • Golf driving range
  • Helicopter/airplane tours
  • Kayaking
  • Outdoor pool
  • Pro golf shop
  • Rowing/canoeing
  • Sailing
  • Snorkeling
  • Surfing/bodyboarding
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 48-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 46.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 25 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - W 50540186.01
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is W 50540186.01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This property uses solar energy, plus a grey water recycling system.
    Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilo Naniloa
Grand Naniloa Hotel Hilo
Hotel Naniloa
Hotel Naniloa Hilo
Naniloa
Naniloa Hilo
Naniloa Hilo Hotel
Naniloa Hotel
Naniloa Hotel Hilo
Hawaii Naniloa Hotel Hilo
Hi Naniloa Hotel Hilo
Hilo Naniloa Hotel Hawaii
Naniloa Volcanoes Hilo
Naniloa Volcanoes Hotel Hilo
Grand Naniloa Hilo
Grand Naniloa
Grand Naniloa Hotel Hilo Doubletree Hilton
Grand Naniloa Hotel Doubletree Hilton
Grand Naniloa Hilo Doubletree Hilton
Grand Naniloa Doubletree Hilton
Grand Naniloa Hotel Hilo - a DoubleTree By Hilton Hawaii
Hilo Naniloa Hotel
Grand Naniloa Hotel Hilo a Doubletree by Hilton
Grand Naniloa Hotel
Grand Naniloa Hotel Hilo a Doubletree by Hilton
Grand Naniloa Hotel Hilo - a Doubletree by Hilton Hilo
Grand Naniloa Hotel Hilo - a Doubletree by Hilton Resort
Grand Naniloa Hotel Hilo - a Doubletree by Hilton Resort Hilo

Frequently asked questions

How close is Grand Naniloa Hotel Hilo - a Doubletree by Hilton to the airport?

Grand Naniloa Hotel Hilo - a Doubletree by Hilton is 3.6 mi (8-min drive) away from the Hilo Intl. Airport (ITO) airport, the closest popular airport to the property.

How much does it cost to stay at Grand Naniloa Hotel Hilo - a Doubletree by Hilton?

As of Jul 30, 2025, prices found for a 1-night stay for 2 adults at Grand Naniloa Hotel Hilo - a Doubletree by Hilton on Aug 10, 2025 start from $188.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Grand Naniloa Hotel Hilo - a Doubletree by Hilton have an airport shuttle?

Airport shuttle services are not available at Grand Naniloa Hotel Hilo - a Doubletree by Hilton.

How close is Grand Naniloa Hotel Hilo - a Doubletree by Hilton to the beach?

This resort is on the beach. Don't forget your sunscreen!

Does Grand Naniloa Hotel Hilo - a Doubletree by Hilton offer free breakfast?

Grand Naniloa Hotel Hilo - a Doubletree by Hilton does not offer free breakfast. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Grand Naniloa Hotel Hilo - a Doubletree by Hilton?

No, there is no casino at this resort.

What time is check-in at Grand Naniloa Hotel Hilo - a Doubletree by Hilton?

Check-in start time: 4:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Grand Naniloa Hotel Hilo - a Doubletree by Hilton?

Free parking is not available at this resort. Valet parking is available for USD 25 per night.

Does Grand Naniloa Hotel Hilo - a Doubletree by Hilton have a pool?

Grand Naniloa Hotel Hilo - a Doubletree by Hilton features an outdoor pool. Guests can enjoy pool access from 8:00 AM to 10:00 PM.

Does Grand Naniloa Hotel Hilo - a Doubletree by Hilton have a restaurant?

Yes, there is a restaurant on site.

Does Grand Naniloa Hotel Hilo - a Doubletree by Hilton have a spa?

There are no spa services available at this resort.

How close is Grand Naniloa Hotel Hilo - a Doubletree by Hilton to downtown Hilo?

Grand Naniloa Hotel Hilo - a Doubletree by Hilton is 2.1 mi away from Hilo.

Grand Naniloa Hotel Hilo - a Doubletree by Hilton Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 596 out of 1228 reviews
Rating 8 - Good. 313 out of 1228 reviews
Rating 6 - Okay. 172 out of 1228 reviews
Rating 4 - Poor. 77 out of 1228 reviews
Rating 2 - Terrible. 70 out of 1228 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

JAMES, Mililani

Liked: Cleanliness, amenities, property conditions & facilities
It was a nice stay. Very quiet and comfortable.
Stayed 1 night in Jul 2025

8/10 Good

Michael

Stayed 1 night in Apr 2025

10/10 Excellent

Carol

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Pebbles

Stayed 1 night in Apr 2025

10/10 Excellent

Carol

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing!

It was wonderful! Staff, service and the food was excellent!
Stayed 5 nights in Apr 2025

8/10 Good

Lisette, Honolulu

Traveled with group
Liked: Cleanliness, staff & service, amenities
We were in town for the Merrie Monarch Hula Festival and The Grand Naniloa was a terrific hotel to stay in for the festival. Very convenient location in Hilo. Staff was friendly and the valet was super fast and they were working in overdrive for the festival. Lively hotel bar and nice markets. The room itself was comfortable and spacious, just looked like some of the wood work in the room was unbecoming. Beds were comfortable. My only and biggest complaint is that the hotel blocked the broadcast channel of the Merrie Monarch to force people to go down to the lounge to watch on their tv to make money off the bar. Seemed wrong to me. We were lucky and had tickets to go - but when you want to come back when it starts to get late, no can watch in your room!
Stayed 5 nights in Apr 2025

10/10 Excellent

Carol

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just amazing!
Stayed 1 night in Apr 2025

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

8/10 Good

Verified traveler

Stayed 2 nights in Apr 2025

10/10 Excellent

Myra

Stayed 3 nights in Apr 2025

10/10 Excellent

Jennifer

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and facility
Stayed 6 nights in Apr 2025

8/10 Good

Yi

Liked: Staff & service, amenities
Parking is an issue
Stayed 1 night in Apr 2025

10/10 Excellent

Brian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to make an emergency trip from California to Hilo. My dad was being energency disembarked from a cruise shio where he was near death for 5 days at sea. Fortunately the Holland America medical team were able to keep him alive to Hilo where i met my mom at the ER. Dad is going to make it home eventually. The staff, especially Cindy at the front desk were BEYOND helpful and showed extreme compassion when dealing with my 79 year old mom and making sure she is as taken care of as they could possibly do. The rooms are very clean and the beds are very comfortable. All we needed was a little confort and quiet after long days at the hospital. The free nightly voucher for a Mai Tai didn't hurt as well. It wasnt a vacation this time, but ill definitely return for one with my wife and kids. Its a very convenient location.
Stayed 6 nights in Apr 2025

10/10 Excellent

Aimee

Stayed 1 night in Apr 2025

10/10 Excellent

Rubert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

8/10 Good

Jeffrey

Traveled with partner
Disliked: Amenities, property conditions & facilities
Property was ok but in definite need of upgrades and care. The surrounding area is shady at best but could be beautiful if investments are made to buildings, elevators, and electrical systems. The electrical outlets in room didn’t work and were sooty. Overall, needs a redo.
Stayed 1 night in Apr 2025

10/10 Excellent

Darren, St. Thomas

Stayed 1 night in Apr 2025

10/10 Excellent

Christine E

Stayed 7 nights in Apr 2025

8/10 Good

Su

Stayed 1 night in Apr 2025

8/10 Good

Yining

Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort

Nice

Great location. Huge property. Free drinks were strong (thank you!!) Nice property. Shower water wouldn’t drain - that was gross showering in a tub full of dirty water. Could use some maintenance. Overall cool place - safe for family trip. Many laundry machines. I’d stay again.
Stayed 1 night in Dec 2024

8/10 Good

Patchalee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My family and I had a good stay. Checking into our room took longer than what I was accustomed to(25 minutes) but much shorter than expected based on the reviews I read. The staff were friendly and professional. Our room was mostly updated and it was quite clean with an excellent view of the ocean. We even saw a sea turtle swimming from our balcony. However, the rusty and mildewed balcony needs work. It seems they’re working on doing that and once completed, it would make a dramatic difference. Overall, we had a good stay. The hotel could transform from good to excellent with proper improvements to the hallways, balconies and bathrooms(ours was a bit dated with poor lighting). Mahalo
Stayed 1 night in Apr 2025

8/10 Good

JoAnn, BROOKHAVEN

Traveled with family
Liked: Cleanliness
Beautiful view from our oceanview room. Convenient to have a restaurant and bar on property. 2 drink coupons given per night stay. Entertainment was also nice in the evenings. Loved the sun beds for resting in the shade and the tiki torches lit up at night. Our room was clean and spacious. However it was super noisy. The air conditioner was LOUD! The toilet ran and ran for days, 24 hours a day. Also very loud. Reported both to the desk and no one came as far as we know. Our waiter Keane in the restaurant was superb! One of the female waitresses could use some retraining. If you need to park a car, it’s $25 a day with no option to self park. There is street parking, but it was crowded annd also the anrea outside the hotel seemed a little shady to leave a car overnight. Overall, i would stay here again as it looks like they are doing some updating. And it really was very convenient.
Stayed 4 nights in Apr 2025

10/10 Excellent

Cassandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Needs a little work on the cleanliness, but they are renovating. Felt self parking wasn’t really an option cause it would be road parking and it’s a little far walk/.
Stayed 1 night in Apr 2025