Capsis Astoria Heraklion Hotel

4.0 star property
Family-friendly 4-star hotel near Natural History Museum of Crete

Choose dates to view prices

Photo gallery for Capsis Astoria Heraklion Hotel

Seasonal outdoor pool, open 11:00 AM to 8:00 PM, pool umbrellas
3 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
Superior Room, Balcony | Balcony view
Business Suite, Balcony | View from room
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Gym
  • Bar
  • 24/7 front desk

Explore the area

Map
11 Eleftherias square, Heraklion, Crete Island, 71201
  • Heraklion Archaeological Museum
    ‪1 min walk‬
  • Historical Museum of Crete
    ‪7 min walk‬
  • Heraklion Port
    ‪9 min walk‬
  • Heraklion (HER-Nikos Kazantzakis)
    ‪5 min drive‬

Room options

Junior Suite, Balcony

10.0 out of 10
Exceptional
(3 reviews)
  • 420 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Superior Room, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 226 sq ft
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

Executive Suite, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • 301 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Executive Double or Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 366 sq ft
  • Sleeps 4
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

Superior Room

9.4 out of 10
Exceptional
(6 reviews)
  • 226 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Business Suite, Balcony

8.0 out of 10
Very good
(3 reviews)
  • 366 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Economy Room (Special Offer)

8.4 out of 10
Very good
(6 reviews)
  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed

Superior Triple Room, Balcony

  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Family Room

  • 344 sq ft
  • Sleeps 4
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

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About the neighborhood

Heraklion

City center retreat .At this hotel, you'll be steps from Heraklion Archaeological Museum and within a 10-minute walk of Historical Museum of Crete. Dedalou Shopping Street and Venetian Walls are also within half a mile (1 km).

What's nearby

  • Heraklion Archaeological Museum - 1 min walk - 0.0 miles
  • Heraklion Town Hall - 3 min walk - 0.2 miles
  • Historical Museum of Crete - 7 min walk - 0.4 miles
  • Heraklion Port - 9 min walk - 0.5 miles
  • Natural History Museum of Crete - 10 min walk - 0.6 miles

Getting around

  • Nikos Kazantzakis Airport (HER) - 16 min drive

Restaurants

  • ‪Τυράκι - ‬2 min walk
  • ‪Capsis Cafe - ‬1 min walk
  • ‪Minos Restaurant - ΠΑΠΑΔΗΜΗΤΡΙΟΥ Ν ΕΛΕΝΗ - ‬1 min walk
  • ‪Χάλαβρο Open Bar - ‬2 min walk
  • ‪Hari's Creperie - ‬1 min walk

About this property

Capsis Astoria Heraklion Hotel

Family-friendly 4-star hotel near Natural History Museum of Crete
Capsis Astoria Heraklion Hotel offers its guests a 24-hour fitness center and a seasonal outdoor pool. There are 3 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Business amenities include a 24-hour business center, 3 meeting rooms, and limo/town car service. Event space at this hotel measures 4650 square feet (432 square meters) and includes a conference center. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Capsis Astoria Heraklion Hotel. Parking is available for a fee.

This 4-star Heraklion hotel is smoke free.

  • 1 building
  • 131 guestrooms or units
  • 8 levels
  • 3 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • 4650 sq ft of conference space
  • 432 sq m of conference space
  • Built in 1966
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar by the pool
Capsis Astoria Heraklion Hotel offers 131 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters. A pillow menu is available. 28-inch Smart televisions come with satellite channels and Netflix. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English, French, German, Greek, Italian, Spanish

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Property amenities

Family friendly

  • High chair
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Secured, covered valet parking on site (EUR 20 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 16 per person
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 3 restaurants
  • A poolside bar
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Private wine tours
  • Seasonal outdoor pool
  • Wine tours

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 28-inch smart TV with satellite channels
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 11 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 16 per person
  • Covered valet parking fee: EUR 20 per day
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in September.
  • Pool access available from 11:00 AM to 8:00 PM.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Astoria Capsis
Astoria Capsis Heraklion
Astoria Capsis Hotel Heraklion
Astoria Heraklion
Capsis Astoria
Capsis Astoria Heraklion
Capsis Astoria Heraklion Hotel
Capsis Astoria Hotel
Capsis Astoria Hotel Heraklion
Capsis Hotel Heraklion
Capsis Astoria Heraklion Hotel Crete
Hotel Astoria Capsis
Capsis Astoria Heraklion
Capsis Astoria Heraklion Hotel Hotel
Capsis Astoria Heraklion Hotel Heraklion
Capsis Astoria Heraklion Hotel Hotel Heraklion

Frequently asked questions

How close is Capsis Astoria Heraklion Hotel to the airport?

Capsis Astoria Heraklion Hotel is 4.1 mi (16-min drive) away from the Nikos Kazantzakis Airport (HER) airport, the closest popular airport to the property.

How much does it cost to stay at Capsis Astoria Heraklion Hotel?

As of Jul 21, 2025, prices found for a 1-night stay for 2 adults at Capsis Astoria Heraklion Hotel on Jul 31, 2025 start from $115.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Capsis Astoria Heraklion Hotel have an airport shuttle?

Airport shuttle services are not available at Capsis Astoria Heraklion Hotel.

How close is Capsis Astoria Heraklion Hotel to the beach?

This hotel is 3.4 mi (13-min drive) from Ammoudara Beach and 4.3 mi (17-min drive) from Karteros Beach. Don't forget your sunscreen!

Does Capsis Astoria Heraklion Hotel offer free breakfast?

Free breakfast isn’t provided at Capsis Astoria Heraklion Hotel, but buffet breakfast is offered for a fee of EUR 16 per person. It's available every day from 7 AM to 10:30 AM.

Is there a casino at Capsis Astoria Heraklion Hotel?

No, there is no casino at this hotel.

What time is check-in at Capsis Astoria Heraklion Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Capsis Astoria Heraklion Hotel?

Free parking is not available at this hotel. Valet parking is available for EUR 20 per day.

Does Capsis Astoria Heraklion Hotel have a pool?

Capsis Astoria Heraklion Hotel features a seasonal outdoor pool. Guests can enjoy pool access from 11:00 AM to 8:00 PM.

Does Capsis Astoria Heraklion Hotel have a restaurant?

There are 3 onsite restaurants, offering options like Mediterranean cuisine, a beachfront location, and ocean views.

Does Capsis Astoria Heraklion Hotel have a spa?

There are no spa services available at this hotel.

How close is Capsis Astoria Heraklion Hotel to downtown Heraklion?

Capsis Astoria Heraklion Hotel is 0.2 mi away from Heraklion.

Capsis Astoria Heraklion Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 432 out of 1002 reviews
Rating 8 - Good. 382 out of 1002 reviews
Rating 6 - Okay. 124 out of 1002 reviews
Rating 4 - Poor. 42 out of 1002 reviews
Rating 2 - Terrible. 22 out of 1002 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Apr 2025

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 5 nights in Sep 2024

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central and easy to find . Staff very helpful . Good for central Heraklion
Stayed 1 night in Oct 2024

10/10 Excellent

Danielle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great - we stayed one night before our ferry out to the Greek islands!
Stayed 1 night in Oct 2024

10/10 Excellent

Amanda, Bothell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable room. Great beach access.
Stayed 3 nights in Oct 2024

10/10 Excellent

RENA

Stayed 4 nights in Sep 2024

6/10 Okay

Jennifer

Traveled with partner
Liked: Staff & service
The property was a bit dated and not the most clean, but it is located in a good area near a lot of things and really good food that locals love. The staff was great and really attentive.
Stayed 3 nights in Sep 2024

10/10 Excellent

Bruce, Cincinnati

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our group had 3 rooms. The front desk upgraded all of us to suites for the one night stay. We were able to walk to the museum which is less than a block. The front desk helped us with transportation to Knossos and to the ferry.
Stayed 1 night in Sep 2024

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top Hotel - with a GREAT Rooftop Bar

I typically stay here for work trips to HER - Thia is the 6/7th time I've been here and it has an amazing rooftop bar (with great food!) to watch the sunset and work (or to catch some sun). I love the hotel and it's super close to everything. If you feel lazy there is also a gun there so it covers everything. Thank you Capsis team ❤️
Stayed 1 night in Sep 2024

10/10 Excellent

Lynne E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb! Great Hotel in the heart of Heraklion! Room was clean and comfortable, staff are friendly and helpful! Lovely buffet breakfast and beautiful rooftop pool, bar & restaurant!
Stayed 7 nights in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2024

10/10 Excellent

Cary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Thomas

Stayed 1 night in Sep 2024

10/10 Excellent

holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Michelle

Traveled with family
View from the roof was nice. Rooms are tired and dated.
Stayed 1 night in Aug 2024

8/10 Good

Juraj, Beaumaris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, great breakfast,
Stayed 3 nights in Jul 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Great place very central to everything. Very helpful staff, breakfast included was great, rooftop pool and bar was fantastic, we had a ball! Would stay again!!
Stayed 3 nights in Aug 2024

10/10 Excellent

Junaid

Liked: Staff & service, property conditions & facilities, room comfort
Nice and comfortable a little noisy at night.
Stayed 1 night in Jul 2024

10/10 Excellent

Athanasios, Scarborough

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was close enough to the port for walking and sightseeing. It was also very close to the museum. The service was exceptional. I would definitely stay there again.
Stayed 3 nights in Apr 2024

10/10 Excellent

Thomas

Stayed 1 night in Jul 2024

10/10 Excellent

Yolande

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Maddison

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous Stay

A wonderful stay. Hotel was centrally located with great access to everything. Rooftop pool and bar was a particular highlight. Cannot recommend enough for a stay in Heraklion. Staff were so friendly and helpful too.
Stayed 5 nights in Jul 2024

6/10 Okay

Chris

Traveled with family
Liked: Staff & service
Disliked: Room comfort

Better options out there

Beds are way too old and uncomfortable.
Stayed 3 nights in Jun 2024