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El Puerto Hotel

3.5 star property
3.5-star hotel in Eluan

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Photo gallery for El Puerto Hotel

Interior
Quadruple Room, Multiple Beds | Down comforters, desk, blackout drapes, soundproofing
Quadruple Room, Multiple Beds | View from room
Reception
Quadruple Room, Multiple Beds | Down comforters, desk, blackout drapes, soundproofing

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
No.252, Shadao Rd., Hengchun, Pingtung County, 946
  • Place, Kenting National Park
    ‪1 min walk‬
  • Place, Shell Sand Exhibition Hall
    ‪1 min walk‬
  • Place, Eluanbi Lighthouse
    ‪19 min walk‬

Room options

View all photos for Oasis Flower Double Room with Mountain View

Oasis Flower Double Room with Mountain View | Down comforters, desk, blackout drapes, soundproofing

Oasis Flower Double Room with Mountain View

9.4 out of 10
Exceptional
(3 reviews)
  • 431 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Mountain View Quad

Mountain View Quad | Down comforters, desk, blackout drapes, soundproofing

Mountain View Quad

  • 640 sq ft
  • Mountain view
  • Sleeps 5
  • 2 King Beds

View all photos for Deluxe Quad Sea View

Deluxe Quad Sea View | Down comforters, desk, blackout drapes, soundproofing

Deluxe Quad Sea View

  • 732 sq ft
  • Sea view
  • Sleeps 5
  • 1 King Bed and 2 Large Twin Beds

View all photos for Quadruple Room, Multiple Beds

Quadruple Room, Multiple Beds | Down comforters, desk, blackout drapes, soundproofing

Quadruple Room, Multiple Beds

  • 640 sq ft
  • Sea view
  • Sleeps 5
  • 2 King Beds

View all photos for Joyful Family with Mountain View

Joyful Family with Mountain View | Down comforters, desk, blackout drapes, soundproofing

Joyful Family with Mountain View

  • 640 sq ft
  • Mountain view
  • Sleeps 5
  • 2 King Beds

View all photos for Superior Room, Mountain View

Superior Room, Mountain View | View from room

Superior Room, Mountain View

  • 431 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Suite

Deluxe Double Suite | Down comforters, desk, blackout drapes, soundproofing

Deluxe Double Suite

  • 431 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, Mountain View

Down comforters, desk, blackout drapes, soundproofing

Deluxe Double Room, Mountain View

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Quadruple Room ,Mountain View

Down comforters, desk, blackout drapes, soundproofing

Classic Quadruple Room ,Mountain View

  • Sleeps 4

View all photos for Superior Mountain View

Down comforters, desk, blackout drapes, soundproofing

Superior Mountain View

  • Sleeps 2

View all photos for Deluxe Double Suite

Down comforters, desk, blackout drapes, soundproofing

Deluxe Double Suite

  • Sleeps 2

View all photos for Deluxe Mountain View

Down comforters, desk, blackout drapes, soundproofing

Deluxe Mountain View

  • Sleeps 2

View all photos for Deluxe Quadruple Room ,Sea View

Down comforters, desk, blackout drapes, soundproofing

Deluxe Quadruple Room ,Sea View

  • Sleeps 4

View all photos for Superior Quadruple Room ,Sea View

Down comforters, desk, blackout drapes, soundproofing

Superior Quadruple Room ,Sea View

  • Sleeps 4

View all photos for Superior Quadruple Room ,Mountain View

Down comforters, desk, blackout drapes, soundproofing

Superior Quadruple Room ,Mountain View

  • Sleeps 4

View all photos for Standard Double Room ,Mountain View

Down comforters, desk, blackout drapes, soundproofing

Standard Double Room ,Mountain View

  • Sleeps 2

About the neighborhood

Hengchun

Oceanside stay.A stay at this Eluan hotel places you steps from Shell Sand Exhibition Hall and within a 5-minute walk of Sand Island. Eluanbi Lighthouse and Eluanbi Park are also within 2 miles (3 km).

What's nearby

  • Kenting National Park - 1 min walk - 0.0 miles
  • Shell Sand Exhibition Hall - 1 min walk - 0.1 miles
  • Eluanbi Lighthouse - 19 min walk - 1.1 miles
  • Eluanbi Park - 3 min drive - 1.1 miles
  • Longpan Park - 7 min drive - 1.5 miles

Restaurants

  • ‪墾丁凱撒-發現西餐廳 Compass Restaurant - ‬7 min drive
  • ‪雲鄉 - ‬7 min drive
  • ‪星巴克 Starbucks - ‬6 min drive
  • ‪Haku Café - ‬4 min drive
  • ‪沙灘小酒館 - ‬2 min drive

About this property

El Puerto Hotel

3.5-star hotel in Eluan
As a guest of El Puerto Hotel, you'll find tour/ticket assistance, a garden, and a water dispenser. WiFi is free in public spaces. Free self parking is available.

This 3.5-star Hengchun hotel is smoke free.

  • 22 guestrooms or units
  • 3 levels
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • No smoking on site
  • Water dispenser
El Puerto Hotel offers 22 air-conditioned accommodations, which are accessible via exterior corridors and feature hair dryers and blackout drapes/curtains. Accommodations offer separate dining areas. Beds feature down comforters. A pillow menu is available. 42-inch LCD televisions come with cable channels. Rooms have partially open bathrooms.

This Hengchun hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

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Property amenities

Family friendly

  • Mini-fridge
  • Separate in-room dining area
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Accessibility

  • Hardwood flooring in room
  • No elevator

Room amenities

Entertainment

  • 42-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Toilet paper
  • Towels provided

Food and drink

  • Mini-fridge
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: TWD 1500 per accommodation (varies based on length of stay), plus a deposit of TWD 1000 per day
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls and litter boxes are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: TWD 1000 per day
  • Pet fee: TWD 1500 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, JCB International, Union Pay, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

El Puerto Hengchun
El Puerto Hotel Hengchun
El Puerto Hotel Hotel
El Puerto Hotel Hengchun
El Puerto Hotel Hotel Hengchun

Frequently asked questions

Does El Puerto Hotel have an airport shuttle?

Airport shuttle services are not available at El Puerto Hotel.

How close is El Puerto Hotel to the beach?

This hotel is 4.1 mi (8-min drive) from Little Bay Beach and 4.1 mi (12-min drive) from Manzhou Beach. Don't forget your sunscreen!

Does El Puerto Hotel offer free breakfast?

El Puerto Hotel does not offer free breakfast.

Is there a casino at El Puerto Hotel?

No, there is no casino at this hotel.

What time is check-in at El Puerto Hotel?

Check-in start time: 4:00 PM; Check-in end time: 8:00 PM.

Is there free parking at El Puerto Hotel?

This hotel offers free self parking.

Does El Puerto Hotel have a pool?

El Puerto Hotel does not have a pool.

Does El Puerto Hotel have a spa?

There are no spa services available at this hotel.

How close is El Puerto Hotel to downtown Hengchun?

El Puerto Hotel is 8.9 mi away from Hengchun.

El Puerto Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 105 out of 205 reviews
Rating 8 - Good. 73 out of 205 reviews
Rating 6 - Okay. 18 out of 205 reviews
Rating 4 - Poor. 4 out of 205 reviews
Rating 2 - Terrible. 5 out of 205 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Jeannette

Stayed 1 night in Sep 2025

10/10 Excellent

CHIA MEI

Stayed 1 night in Aug 2025

10/10 Excellent

CHIU-CHUN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing experience !!!

A fantastic room with HUGE space , lovely decoration in whole room , bathroom was soooo nice even without bathtub , cats are adorable , anyway i will come back again for sure!
Stayed 1 night in Mar 2025

8/10 Good

Jingnan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and very spacious room. The whole hotel seems under renovation/refurbishment.
Stayed 1 night in Sep 2024

8/10 Good

I Chen

Stayed 3 nights in Jul 2024

10/10 Excellent

ICHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Hsi Ping

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful property. A bit far from the center but great for our purpose of cycling.
Stayed 1 night in Mar 2024

10/10 Excellent

Sayaka

Stayed 1 night in Mar 2024

4/10 Poor

Yuntong

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The room is spacious and has a great view of the ocean, and cleaned well. However our check-in experience was unpleasant, or I should rather say, non-existent. Despite I replied to the hotel’s email inquiry on our arrival time, we arrived late around 11pm, and found the hotel entrance locked and all lights shut. We stood in rain trying to figure out how to get in. Their phone number listed on Expedia doesn’t work. We finally got into the lobby by pressing a button labeled as “do not use,” and found another phone number listed for “after hour service” which no one picks up. We searched for a while but had no luck, and had to download a massaging app to try to get in touch with their receptionist. After a few calls with no response, they finally messaged back to say that they have hidden our room key in the front desk. The hotel could have helped us to save all the trouble by either letting us know they are not equipped to accommodate late check in, or by providing us with access information ahead of time. It’s unfortunately a very frustrating experience trying to search for clues in rain and darkness, and worries about if we have a space to stay for the night. We didn’t meet any of their staff / anyone else till we leave next morning. Please be aware of the late check in issue if you may arrive late - their Google review says they have 24 hour staff onsite but that’s not the case.
Stayed 1 night in Dec 2023

10/10 Excellent

CHENG WEI

Stayed 1 night in Nov 2023

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from the staff. The room is big and hotel is close to the beach but unfortunately beach was closed. The location is remote so you need a car or moped.
Stayed 3 nights in Oct 2023

10/10 Excellent

Yi wen

Stayed 1 night in Jun 2023

10/10 Excellent

Feng

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
雙人房有一房一廳還有半露天的陽台浴池，服務人員也很親切，房價也合理！真的是很棒的住宿選擇，下次如果有機會再到墾丁，還是會選擇入住泊途。
Stayed 2 nights in Oct 2022

10/10 Excellent

Yu-Chia

Stayed 2 nights in Sep 2022

2/10 Terrible

WEI HSUAN

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

不推薦，但算便宜，強烈建議再三思。

憑著九年前住過的美好經驗，期望本次也有美好回憶，但是，可惜的是，一入住看到斑駁，老舊的住宿外觀，沒有整理的環境，蕭條的整體環境。房間很大，但是仔細看就知道應該沒有在維護了。半夜上廁所發現一隻大蟑螂，時不時還有馬陸，馬陸是益蟲還可接受，蟑螂不能接受。
Stayed 2 nights in Jul 2022

10/10 Excellent

Bochen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常棒的一次住宿 還會再去。
Stayed 1 night in Jul 2022

6/10 Okay

Meng Yu

Stayed 1 night in Jul 2022

10/10 Excellent

SHAOYUN

Stayed 1 night in Jun 2022

8/10 Good

HSIAO HUEI

Stayed 1 night in Jun 2022

4/10 Poor

Yen Ju

Stayed 3 nights in Oct 2020

10/10 Excellent

Man Ho Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice stay in the weekend, with a very big bathroom and bedroom.
Stayed 2 nights in Apr 2019

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again!

Very nice, comfortable, clean hotel with a modern, boutique feel. i had the impression we'd get a good "ocean view", but it was obstructed. Friendly service, good amenities. Overall great experience.

8/10 Good

John, Hsinchu, Taiwan

Liked: Cleanliness, property conditions & facilities, room comfort

Nice Hotel in Quiet Area

Nice, eccentric "boutique" hotel off the beaten path of Kenting. Rooms were large, clean and comfortable. But Wi-fi was not working and breakfast was marginal. Staff very friendly and welcoming, but little English spoken.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay Wonderful views Large room

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great staff. Shuttle service downtown was very nice as the amount of taxis in Kenting is relatively few.