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The Watermill Hotel, Sure Hotel Collection by Best Western

3.0 star property
3-star guestrooms with free WiFi

Choose dates to view prices

Photo gallery for The Watermill Hotel, Sure Hotel Collection by Best Western

Daily buffet breakfast (GBP 12.95 per person)
Porch
Property grounds
Superior Room, 1 King Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, travel crib
Reception

Reviews

7.0 out of 10
Good

Popular amenities

  • Housekeeping
  • Parking included
  • Laundry
  • Free WiFi
  • Business services

Explore the area

View in a map
London Road, Bourne End, Hemel Hempstead, England, HP1 2RJ
  • The Snow Centre
    ‪5 min drive‬
  • Warner Bros. Studio Tour London
    ‪9 min drive‬
  • ZSL Whipsnade Zoo
    ‪26 min drive‬
  • London (LTN-Luton)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, travel crib

Standard Room, 2 Twin Beds, Non Smoking

  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking, View

Standard Room, 1 Double Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, travel crib

Standard Room, 1 Double Bed, Non Smoking, View

7.6 out of 10
Good
(10 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, travel crib

Family Room, Multiple Beds, Non Smoking

  • 427 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, travel crib

Superior Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 391 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Hemel Hempstead

Near the airport.Within 3 miles (5 km) of this Hemel Hempstead hotel, you'll find Delta Force Paintball Hemel Hempstead and Boxmoor Golf Club. Rex Cinema and Gadebridge Park are also within 3 miles (5 km).

What's nearby

  • The Snow Centre - 5 min drive - 3.5 miles
  • Gadebridge Park - 6 min drive - 2.9 miles
  • Warner Bros. Studio Tour London - 9 min drive - 8.5 miles
  • The Grove - 10 min drive - 8.3 miles
  • ZSL Whipsnade Zoo - 26 min drive - 11.6 miles

Getting around

  • Hemel Hempstead Station - 3 min drive
  • Chesham Underground Station - 10 min drive
  • Luton Airport (LTN) - 33 min drive

Restaurants

  • ‪The Steam Coach - ‬4 min drive
  • ‪The Mallard (Harvester) - ‬3 min drive
  • ‪The Plough - ‬7 min drive
  • ‪Three Blackbirds - ‬4 min drive
  • ‪Sunrise Cafe - ‬5 min drive

About this property

The Watermill Hotel, Sure Hotel Collection by Best Western

3-star guestrooms with free WiFi
WiFi is free in public spaces. Business amenities include a business center and 7 meeting rooms. A terrace, barbecue grills, and a garden are also featured at the business-friendly The Watermill Hotel, Sure Hotel Collection by Best Western. Free self parking is available.

This 3-star Hemel Hempstead hotel is smoke free.

  • 71 guestrooms or units
  • 2 levels
  • 4 buildings
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • No smoking on site
The Watermill Hotel, Sure Hotel Collection by Best Western offers 71 accommodations with complimentary bottled water and hair dryers. This Hemel Hempstead hotel provides complimentary wireless Internet access.

Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary toiletries and portable fans. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Travel crib

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 12.95 for adults and GBP 6.95 for children

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Assistive listening devices
  • Thin carpet in room
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 6:30 AM - 11:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 15.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 12.95 for adults and GBP 6.95 for children
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Watermill
Best Western Watermill Hemel Hempstead
Best Western Watermill Hotel
Best Western Watermill Hotel Hemel Hempstead
Hotel Watermill
Watermill Best Western
Watermill Best Western Hotel
Watermill Hotel
Best Western Hemel Hempstead
Hemel Hempstead Best Western
Watermill Hotel Hemel Hempstead
Watermill Hemel Hempstead
The Watermill Hotel Sure Hotel Collection by Best Western
The Watermill Hotel, Sure Hotel Collection by Best Western Hotel

Frequently asked questions

How close is The Watermill Hotel, Sure Hotel Collection by Best Western to the airport?

The Watermill Hotel, Sure Hotel Collection by Best Western is 20.7 mi (33-min drive) away from the Luton Airport (LTN) airport, the closest popular airport to the property.

How much does it cost to stay at The Watermill Hotel, Sure Hotel Collection by Best Western?

As of Sep 6, 2025, prices found for a 1-night stay for 2 adults at The Watermill Hotel, Sure Hotel Collection by Best Western on Sep 16, 2025 start from $100.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Watermill Hotel, Sure Hotel Collection by Best Western have an airport shuttle?

Airport shuttle services are not available at The Watermill Hotel, Sure Hotel Collection by Best Western.

How close is The Watermill Hotel, Sure Hotel Collection by Best Western to the beach?

This hotel is 16.1 mi (29-min drive) from Ruislip Lido Beach.

Does The Watermill Hotel, Sure Hotel Collection by Best Western offer free breakfast?

Free breakfast isn’t provided at The Watermill Hotel, Sure Hotel Collection by Best Western, but buffet breakfast is offered for a fee of GBP 12.95 for adults and GBP 6.95 for children. It's available on weekdays from 7 AM to 9:30 AM and weekends from 8 AM to 10 AM.

Is there a casino at The Watermill Hotel, Sure Hotel Collection by Best Western?

No, there is no casino at this hotel, but Grosvenor Casinos (18-min drive) and Genting Casino Luton (20-min drive) are nearby.

What time is check-in at The Watermill Hotel, Sure Hotel Collection by Best Western?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. A fee applies for early check-in.

Is there free parking at The Watermill Hotel, Sure Hotel Collection by Best Western?

This hotel offers free self parking.

Does The Watermill Hotel, Sure Hotel Collection by Best Western have a pool?

The Watermill Hotel, Sure Hotel Collection by Best Western does not have a pool.

Does The Watermill Hotel, Sure Hotel Collection by Best Western have a spa?

There are no spa services available at this hotel.

How close is The Watermill Hotel, Sure Hotel Collection by Best Western to downtown Hemel Hempstead?

The Watermill Hotel, Sure Hotel Collection by Best Western is 3.1 mi away from Hemel Hempstead.

The Watermill Hotel, Sure Hotel Collection by Best Western Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 64 out of 323 reviews
Rating 8 - Good. 107 out of 323 reviews
Rating 6 - Okay. 81 out of 323 reviews
Rating 4 - Poor. 42 out of 323 reviews
Rating 2 - Terrible. 29 out of 323 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Michael

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Ian

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Very nice facility. O ly drawback was the resturant and bar were closed, and the two pubs across the street didn't have food Monday evening.
Stayed 2 nights in Jun 2025

8/10 Good

Jodie

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

8/10 Good

Martin

Liked: Cleanliness
Stayed 2 nights in May 2025

8/10 Good

Josephine, Waterloo

Traveled with partner
Liked: Cleanliness, staff & service
The hotel could do with updating. However, it was clean and comfortable. Staff were friendly and helpful. There are two excellent pubs across the road.
Stayed 1 night in May 2025

8/10 Good

Chris

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Taps need new washers. Bath plug did not seal
Stayed 1 night in May 2025

10/10 Excellent

Neil

Business traveler
Liked: Cleanliness, staff & service, room comfort
Although this hotel is slightly outdated, could probably do with a freshern up (the reception smelt a bit musky). The receptionist was lovely and the hotel staff very friendly. The bed was suprisingly comfortable and I slept well.
Stayed 1 night in May 2025

8/10 Good

Martin

Traveled with partner
No food facilities other than breakfast but do offer a 10% discount on food and drinks at the White Horse pub across the road
Stayed 2 nights in May 2025

8/10 Good

Godwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Amanda

Stayed 2 nights in May 2025

6/10 Okay

Sue

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Property was a little dated and could do with a make over breakfast was included but we missed 1st days as didnt open till 8am and we had to leave by 7.30am to get to where we where going they did say they would arrange for us to have some croissants but nobody was around!!! Water needed to be hotter in bath room was impossible to fill bath as water not hot enough and would have taken hours to fill then be cold. Bar and restaurant where not open. Breakfast on 2nd day available had to wait to be refilled and could have done with being warmer.
Stayed 2 nights in May 2025

8/10 Good

Dave

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Robert

Traveled with group
Liked: Staff & service

Definitely recommend.

Lovely location, friendly/helpful staff, great value.
Stayed 1 night in May 2025

10/10 Excellent

elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Watermill hotel

I love how peaceful it is here, there are 3 lovely pubs, all different in menus and atmosphere, and its only a half hour walk to drift limits london motor circuit or another lovely eatery, the fishery inn. The accommodation has free widi, spacious parking, a decking area with a lovely view of the river and the staff are very helpful and polite. Ill definitely bbe back again and again
Stayed 1 night in Apr 2025

10/10 Excellent

elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Watermill

Lovely peaceful stay, 2 pubs right opposite and the beautiful fishery inn 10 mins down the road. Drift limits is 20 minute walk and easy to find.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Mike

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Room with a View

Part of the Sure Collection of Best Western. Really nice setting with 2 pubs directly across the road for dining options. My room was on the ground level and looked directly on to the car park so the car was only a few feet from the door which was really convenient. Really nice and friendly staff and very helpful. The room was really well decorated, up to date and clean. A nice big, comfy bed and double headed shower. There was a lovely view of the river which ran outside of the hotel. Breakfast was really well cooked and got the day off to the best start. Great value for money stay with only a couple of minor things stopping a 5 out of 5 review but would definitely look to stay here again.
Stayed 1 night in Apr 2025

10/10 Excellent

Shaun

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Judith

Stayed 1 night in Mar 2025

2/10 Terrible

darren

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice property for our stop over

Lovely property for our stay, staff were lovely especially Shawn. Only stopped here to break up my journey home. Nice Pub/restaurants just across the road in a nice location
Stayed 1 night in Mar 2025

6/10 Okay

Peter

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom poor condition, panelling on inside of door hanging off. Shower curtain has black mold. Carpet seemed dirty.
Stayed 1 night in Mar 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, room comfort

Two night break.

We had a happy 2 night stay meeting family in the area.Our room was very clean and beds very comfortable.We had a very gd breakfast cooked to suit our needs.Shawn was available to help us settle in and answer any queries.
Stayed 2 nights in Mar 2025

6/10 Okay

Gerald

Liked: Cleanliness, staff & service, room comfort
Broken taps in bathroom. Coulsbt adjust temperature on shower. Broken
Stayed 2 nights in Mar 2025