Hanoi Panda Hotel

3.5-star hotel near Hoan Kiem Lake

Choose dates to view prices

Minibar, in-room safe, desk, soundproofing

Family Room (1 double bed + 2 single beds) | Balcony

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Breakfast included
Free WiFi
Restaurant
Air conditioning
Parking available
Business services

Explore the area

9A Hang Mam Street, Hoan Kiem District, Hanoi, 10000

Place, Hoan Kiem Lake
‪5 min walk‬
Place, Hanoi Old Town Night Market
‪7 min walk‬
Place, Quan Chuong Gate
‪7 min walk‬
Airport, Hanoi (HAN-Noi Bai Intl.)
‪41 min drive‬

Room options

Superior Double Room

Excellent

183 sq ft
Sleeps 2
1 Double Bed
Free WiFi

Deluxe Double Room

215 sq ft
Sleeps 3
1 Double Bed
Free WiFi

Triple Room (1 double bed + 1 single bed)

237 sq ft
Sleeps 4
1 Double Bed and 1 Twin Bed
Free WiFi

Deluxe Twin Room

237 sq ft
Sleeps 3
2 Twin Beds
Free WiFi

Superior Twin Room

183 sq ft
Sleeps 2
2 Twin Beds
Free WiFi

Family Room (1 double bed + 2 single beds)

City view
258 sq ft
Sleeps 4
1 Double Bed and 2 Twin Beds
Free WiFi

About the neighborhood

Hanoi

Old Quarter stay.Within a 10-minute walk of this Old Quarter hotel, you'll find Hoan Kiem Lake and Hanoi Old Town Night Market. Ta Hien Street and The Old Quarter Gallery are also within half a mile (1 km).

What's nearby

Ta Hien Street - 3 min walk - 0.2 miles
Hoan Kiem Lake - 5 min walk - 0.3 miles
Thang Long Water Puppet Theatre - 7 min walk - 0.4 miles
Hanoi Old Town Night Market - 7 min walk - 0.4 miles
Quan Chuong Gate - 7 min walk - 0.4 miles

Getting around

Hanoi Long Bien Station - 6 min drive
Noi Bai Intl. Airport (HAN) - 37 min drive

Restaurants

‪Cafe Giảng - ‬1 min walk
‪Hidden Gem Coffee - ‬1 min walk
‪Xôi Yến - ‬1 min walk
‪Phở Cường Hàng Muối - ‬1 min walk
‪Always cafe - ‬1 min walk

About this property

Hanoi Panda Hotel

3.5-star hotel near Hoan Kiem Lake

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hanoi Panda Hotel. The hotel can provide concierge services and limo/town car service. For a fee, parking is available.

This 3.5-star Hanoi hotel is smoke free.

1 building

16 guestrooms or units

6 levels

Built in 2012

Breakfast available (free)

Deli

Coffee in lobby

Dry cleaning

Self-service laundry

Front desk (24 hours)

Express check-in

Express check-out

Staff is multilingual

Storage area for luggage

Front-desk safe

Car service

Tour and ticket information

Concierge

Terrace

Beauty salon

Computer for guest use

Television in lobby

No smoking on site

Dining venue

Hanoi Panda Hotel offers 16 air-conditioned accommodations with minibars and safes. Satellite television is provided.

Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Similar properties

Pool
Breakfast included
Spa
Free WiFi

$59 nightly

Jun 17 - Jun 18

Total with taxes and fees

Property amenities

Family friendly

In-room refrigerator
Laundry facilities
Rollaway/extra bed (surcharge)
Snack bar/deli
Soundproofed rooms

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

24-hour roundtrip airport shuttle (surcharge)
Limo/town car service
Self parking on site (USD 2 per night)

Food and drink

Free self-serve breakfast available daily 7:30 AM to 10:00 AM
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Snack bar/deli

Things to do

Bicycle rentals
TV in common areas

Accessibility

No elevator

Room amenities

Entertainment

32-inch TV with satellite channels

Bedroom

Rollaway/extra bed (surcharge)

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower
Slippers
Towels provided

Food and drink

Limited room service
Minibar
Refrigerator

Air conditioning
Desk
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in fee: USD 15

Late check-in subject to availability

Express check-in available

Minimum check-in age: 16

Check-out

Check-out before noon

Late check-out subject to availability

Late check-out fee: USD 15

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Kids stay free! Children 8 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Rollaway/extra beds are available for USD 10.0 per night.

Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Airport shuttle fee: USD 17 per vehicle (one way)
Self parking fee: USD 2 per night
Early check-in fee: USD 15 (subject to availability)
Late check-out fee: USD 15 (subject to availability)
Rollaway bed fee: USD 10.0 per night
Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted.

We should mention

Children 8 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Silverland Hotel Travel

Hanoi Silverland Travel

Silverland Travel

Hanoi Panda Hotel Hotel

Hanoi Panda Hotel Hanoi

Hanoi Panda Hotel Hotel Hanoi

Frequently asked questions

How close is Hanoi Panda Hotel to the airport?

Hanoi Panda Hotel is 15.4 mi (37-min drive) away from the Noi Bai Intl. Airport (HAN) airport, the closest popular airport to the property.

Does Hanoi Panda Hotel have an airport shuttle?

Hanoi Panda Hotel offers an airport shuttle 24 hours a day, for a charge of USD 17 per vehicle, one way.

Does Hanoi Panda Hotel offer free breakfast?

Hanoi Panda Hotel offers free self-serve breakfast every day from 7:30 AM to 10:00 AM.

Is there a casino at Hanoi Panda Hotel?

No, there is no casino at this hotel.

What time is check-in at Hanoi Panda Hotel?

Check-in start time: 2 PM; Check-in end time: midnight. Early check-in costs USD 15 (subject to availability).

Is there free parking at Hanoi Panda Hotel?

Free parking is not available at this hotel. Self parking is available for USD 2 per night.

Does Hanoi Panda Hotel have a pool?

Hanoi Panda Hotel does not have a pool.

Does Hanoi Panda Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Hanoi Panda Hotel have a spa?

There are no spa services available at this hotel.

How close is Hanoi Panda Hotel to downtown Hanoi?

Hanoi Panda Hotel is 1 mi away from Hanoi.

Hanoi Panda Hotel Reviews

8.6

Excellent

8.4/10

Cleanliness

9.2/10

Staff & service

6.0/10

Amenities

8.2/10

Property conditions & facilities

Verified

10/10 Excellent

Michael

Aug 11, 2023

Liked: Staff & service, amenities, property conditions & facilities

Awesome place!

Stayed 3 nights in Aug 2023

Verified

8/10 Good

Sandra

Nov 26, 2023

Liked: Cleanliness, staff & service, room comfort

Very affordable hotel with a great location. The staff were awesome and even allowed us some flexibility with our booking. They also gave us a great deal on a Halong Bay cruise.

Stayed 7 nights in Nov 2023

Verified

10/10 Excellent

Bryan

Jul 24, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Host was friendly and helpful

Stayed 1 night in Jul 2022

Verified

10/10 Excellent

Ariana

May 17, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

The staff are really lovely here. Although the hotel is a little far away from shopping there are loads of cafes and yummy restaurants around. We only stayed for one night but I would really recommend this place as it is clean, tidy and super affordable. They were also generous with water which is a plus!

Stayed 1 night in May 2023

Verified

10/10 Excellent

Andreas

Jul 25, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value, great service

Great value! Just as expected.

Stayed 3 nights in Jul 2023

Verified

2/10 Terrible

Binh

Feb 5, 2023

Disliked: Cleanliness, amenities, property conditions & facilities

This is a guesthouse, not a hotel as indicated on the name. It is old and quite dirty with a lot of mosquitoes.

Stayed 4 nights in Feb 2023

Verified

10/10 Excellent

Barbara

Apr 17, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is a great value accommodation for the old quarter - close to all the attractions. The owner is really friendly and we had the best breakfasts in Vietnam while we were there. Lots of tasty fresh fruits and delicious baguette with tea/coffee. Very filling! If you’re vegetarian make sure you tell him in advance. He is happy to arrange this and tries hard to keep his guests happy.

Stayed 2 nights in Apr 2023

Verified

8/10 Good

Verified traveler

Apr 4, 2023

Liked: Room comfort

Location!

The location was great! I stayed another hotel first 2 nights. Panda Hotel is lots better. Only problem is no lift. I stayed at 6th floor. There were free fruit on the reception desk. That was very nice.

Stayed 1 night in Apr 2023

Verified

6/10 Okay

Emilie

Apr 14, 2023

Liked: Staff & service

Ok stay for 1 night

Thé staff is nice and helpful but room was not perfectly clean, and also very noisy. Some curtains were missing on the windows

Stayed 1 night in Apr 2023

Verified

6/10 Okay

Rebecca

Nov 25, 2023

Basic accommodation. Room type we had booked not available when we arrived, but after a bit of time, managed to swap around to provide it

Stayed 1 night in Nov 2023

Verified

8/10 Good

CJ

Mar 9, 2023

Liked: Staff & service

Budget hotel. Very welcoming, bit too dated.

It’s a budget hotel. The location is excellent, the guy Ming who runs the hotel is so helpful and friendly. He gave us bottled water and free fruit each day. The rooms are run down, basic and the bathroom was not the cleanest however it worked for us. I was in the 6th floor with no elevator so not suitable for everyone but i saw it as a daily challenge.

Stayed 5 nights in Mar 2023

Verified

2/10 Terrible

daniele

Dec 9, 2023

Disliked: Cleanliness, staff & service, property conditions & facilities

The photos on the web do not reflect the real status of the hotel, that seems almost abandoned. We also had to ask for soap and towels (because the one in the room was wet...) and they gave us one old wirh a big hole.

Stayed 1 night in Nov 2023

Verified

4/10 Poor

Vileth

Jun 15, 2023

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

The hotel needs to fix and upgrade many things No water moor light looks scary smell I have to stay in another hotel

Stayed 1 night in May 2023

Verified

4/10 Poor

Tiana

Nov 24, 2023

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

Very noisy building and surroundings. Construction noise was very loud during the day, and the door did not stop sound from inside the building as it did not cover the frame. Staff were friendly. Works for a place to (sort of) sleep but that's it. Couldn't stay in the room during the day due to the noise. Could feel the springs in the bed, uncomfortable.

Stayed 1 night in Nov 2023

Verified

10/10 Excellent

Ellee

Jul 28, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Based on the (very cheap) price, I knew this was not going to be a 5 star hotel but the facilities were good enough for the super cheap price. But most of all the owner (?) was sooooo helpful and so friendly. I had booked several trips online but he ended up helping me rebook for WAY cheaper. I really appreciated him :) If you want a super boojie stay, this isn’t your place. But if you’re looking for a budget place with kind and super helpful worker - then this place is for you :)

Stayed 2 nights in Jul 2022

Verified

2/10 Terrible

bernard

Dec 5, 2023

Disliked: Cleanliness, amenities, property conditions & facilities

Sent us to the top floor. Hard to climb the stairs but changed to 2nd floor after my complaint Towels were rags Bathroom faucet not working due to calcium buildup No shower curtain or such to keep water contained No breakfast as promised Noisy construction next door at 645 am Bed was already exhausted no foam just wire spring feeling Ratings said very good but this was completely wrong Rating should be poor Seems they might have had better rooms there but maybe only for the locals ! 😡 Was cheap but considering where it is ( Vietnam) I’ve seen much better for less !

Stayed 3 nights in Dec 2023

Verified

2/10 Terrible

Mohammad

Feb 21, 2023

It was a terrible and unfortunate experience. We couldn't enter Vietnam due to some issue in visa. But the hotel did not refund us, rather took all 3 nights payments. It was simply unfair. We communicated with Expedia team and they said they're working on the matter with the hotel. Let's see what comes up. What the hotel did was so unprofessional and unfair. Hopefully they'll understand this. Hopefully Expedia will also be able to help us get the refund. We may post update again here. For now, our experience is terrible with this hotel.

Stayed 3 nights in Feb 2023

Verified

2/10 Terrible

Cindy

Jan 20, 2024

Disliked: Amenities, property conditions & facilities

Avoid this hotel. The pictures on the website DO NOT represent what the condition of the hotel is currently. It is very run down and the only reason we stayed a second night was because I was sick all day the 1st day. The bathroom water pressure is none existent, we weren’t given a wifi password, no toilet paper, you need to turn on a switch for hot water which we also weren’t told about. This is a terrible rundown place and not worth the price they charge. We went to a different hotel in Hanoi for the same price -don’t settle for this. There are many nicer places to stay in Hanoi for the same price. Don’t go here. Seriously . The fellow at the desk is very pleasant. The hotel is difficult to find and the Grab drivers search for it because the hotel is really a travel agency with a set of back stairs (no elevator to go up 3 or more flights of very narrow stairs) to some very dumpy rooms. Marks on the walls. The ceiling light had been removed and wires Left dangling as well as the light on the wall removed with wires dangling. Worst place we stayed in our 5 week Southeast Asia trip.

Stayed 2 nights in Dec 2023

Verified

6/10 Okay

Tam

Mar 5, 2023

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

At a prime location in the old quarters area of Hanoi! On the weekends, the area is blocked to cars (lake Hoan Kiem Beer St are w/in walking distance). It’s difficult for taxis to pick up at the hotel entrance (ask the employee at the front to call a taxi if you don’t have a VN #/sim). Taxis often pick up at the corner on the left when you exit. A lot of great restaurants/cafes nearby, I didn’t get a chance to visit many, but they seem to be open during normal business hours unlike Saigon. Facilities of the hotel itself disappointing. This hotel is perfect if you only need a place to rest. It’s an old building so no elevator staircase is narrow/steep. The doors are opened w/ keys, and so AC/laptops being charged can technically be left on. Though clean, towels/bedding need updating as there are stains and holes. Electric kettle, toothbrushes, a bureau/closet and an old mini fridge available. AC works well, Hanoi is still humid though the weather is nice/cool. No windows in small rooms. Mixed feelings on customer service. The driver that picked us up from the airport was very patient, my international flight had been delayed but I think the hotel only told him about the people in my group that were arriving domestic. They messaged me on the expedia app and responded fast. When we arrived late at night, our room for 3 was booked so I slept on the floor of a room for 2, not sure if it was Expedia’s fault or the hotel’s. We didn’t end up booking any tours with them.

Stayed 6 nights in Feb 2023

Verified

2/10 Terrible

Ingela

Oct 19, 2023

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible stay!

Hemsk upplevelse! Använde handfatet och vattnet kom rakt ner på golvet. Skrik i korridoren på natten, mycket lyhört! Inget fönster, 3: e vån ingen hiss. Enda som var bra var madrassen.

Stayed 1 night in Oct 2023

Verified

8/10 Good

Celia

Apr 26, 2023

Liked: Staff & service, room comfort

Disliked: Property conditions & facilities

Excellent service!

Hôtel très bien situé, à distance de marche de la plupart des activités. Le propriétaire est très avenant et sympathique. Quelques rénovations dans les chambres seraient nécessaires, mais le lit est confortable. Nous avons bien aimé notre séjour.

Stayed 3 nights in Apr 2023

Verified

4/10 Poor

Verified traveler

Aug 12, 2022

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

ガッカリさせられました。

朝食つきというので朝に聞いてみたところCovid-19の為、提供していないとの事でした。朝食付きで予約受付するのは問題では？　日中、外出する前に携帯を充電し、飲料を冷やしていたのですが、ブレーカーを落とされました。受付の後ろにスイッチがあって、そこで入切しているのでしょうが、そこまでして節電しなくても・・・こっちも電気入っているつもりで行動してるのに・・・

Stayed 2 nights in Aug 2022

Verified

4/10 Poor

Verified traveler

Mar 2, 2020

Disliked: Cleanliness, property conditions & facilities, room comfort

Mauvaise expérience

Chambre sans fenêtre, sale (ménage probablement pas fait depuis longtemps), sentant le moisi. Salle de bain vétuste, limite insalubre avec remontées d’égouts. Pour le service, bon à savoir, je suis arrivé à 21h et je voulais garder la chambre le lendemain jusqu'à 18h => moitié prix jusqu'à 16h et plein tarif après. ça m'a dissuadé de payer d'avantage pour ce lieu. Petit déj correct et service bagagerie sans supplément.

Stayed 1 night in Feb 2020

Verified

4/10 Poor

Verified traveler

Feb 3, 2020

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Read all the other 1 stat reviews there spot on.

Stayed 1 night in Jan 2020

Verified

6/10 Okay

Verified traveler

Dec 29, 2019

Liked: Staff & service

First off:. The owners are very kind and helpful. The location is great. The challenge comes with the facility. I was there two different days and had different rooms. The first room was covered in dust and had no toilet paper. The second room wasn't as dusty. The rooms are in serious need of some updating. Walls, bathroom fixture The place can be very loud. Not from the traffic outside but from people talking. The place is an echo chamber. Both beds were very comfortable.

Stayed 1 night in Dec 2019

Hanoi Panda Hotel

Choose dates to view prices

Photo gallery for Hanoi Panda Hotel

Reviews

Popular amenities

Explore the area

Room options

View all photos for Superior Double Room

Superior Double Room

View all photos for Deluxe Double Room

Deluxe Double Room

View all photos for Triple Room (1 double bed + 1 single bed)

Triple Room (1 double bed + 1 single bed)

View all photos for Deluxe Twin Room

Deluxe Twin Room

View all photos for Superior Twin Room

Superior Twin Room

View all photos for Family Room (1 double bed + 2 single beds)

Family Room (1 double bed + 2 single beds)

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About the neighborhood

Hanoi

What's nearby

Getting around

Restaurants

About this property

Hanoi Panda Hotel

Similar properties

Hanoi Splendid Premium Hotel

Property amenities

Family friendly

Internet

Parking and transportation

Food and drink

Things to do

Accessibility

Room amenities

Entertainment

Bedroom

Bathroom

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Hanoi Panda Hotel Reviews

Reviews

Excellent

8.4/10

9.2/10

6.0/10

8.2/10

Reviews

10/10 Excellent

Michael

Michael

8/10 Good

Sandra

Sandra

10/10 Excellent

Bryan

Bryan

10/10 Excellent

Ariana

Ariana

10/10 Excellent

Andreas

Great value, great service