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Hanoi Charming House

2.0 star property
Hotel near Hoan Kiem Lake in Hanoi

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Photo gallery for Hanoi Charming House

Lobby
Exterior
Interior
Shower, free toiletries, hair dryer, slippers
Minibar, desk, free WiFi, bed sheets

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
15 Yen Thai Street, Hoan Kiem, Hanoi, 10000
  • Hoan Kiem Lake
    ‪5 min walk‬
  • St. Joseph's Cathedral of Hanoi
    ‪5 min walk‬
  • Hanoi Old Town Night Market
    ‪7 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪26 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | Minibar, desk, free WiFi, bed sheets

Superior Double Room

7.0 out of 10
Good
(2 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Minibar, desk, free WiFi, bed sheets

Standard Double Room

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Minibar, desk, free WiFi, bed sheets

Standard Single Room

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Minibar, desk, free WiFi, bed sheets

Superior Twin Room

  • 183 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Superior Room

Minibar, desk, free WiFi, bed sheets

Triple Superior Room

  • 463 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Double Room

Minibar, desk, free WiFi, bed sheets

Deluxe Double Room

  • 183 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Hanoi

Old Quarter stay.Within a 10-minute walk of this Old Quarter hotel, you'll find Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. Vietnam National Tuong Theatre and Hang Gai Street are also within half a mile (1 km).

What's nearby

  • Hoan Kiem Lake - 5 min walk - 0.3 miles
  • St. Joseph's Cathedral of Hanoi - 5 min walk - 0.3 miles
  • Hanoi Old Town Night Market - 7 min walk - 0.4 miles
  • Thang Long Water Puppet Theatre - 7 min walk - 0.4 miles
  • Hanoi Opera House - 18 min walk - 1.0 mile

Getting around

  • Hanoi Railway Station - 16 min walk
  • Noi Bai Intl. Airport (HAN) - 44 min drive

Restaurants

  • ‪Nhà hàng bún chả Đắc Kim - ‬1 min walk
  • ‪Hanoi Garden Restaurant - ‬1 min walk
  • ‪Ngan Ngon Trâm - Ngan Chấy Tỏi - ‬1 min walk
  • ‪New Gentry Beerhouse - ‬1 min walk
  • ‪Phở bò Lý béo - ‬1 min walk

About this property

Hanoi Charming House

Hotel near Hoan Kiem Lake in Hanoi
WiFi is free in public spaces. You'll find a business center on site. Hanoi Charming House also features tour/ticket assistance, concierge services, and laundry facilities.

This Hanoi hotel is smoke free.

  • 1 building
  • 15 guestrooms or units
  • 8 levels
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
Hanoi Charming House offers 15 air-conditioned accommodations with minibars and slippers. LCD televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, Vietnamese

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • LCD TV

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa and Mastercard. Cash is not accepted.

Property is also known as

Charming Hanoi
Charming Hanoi Hotel
Charming Hotel Hanoi
Hanoi Charming
Hanoi Charming Hotel
Hotel Charming
Hotel Charming Hanoi
Hanoi Charming Hotel
Hanoi Charming House Hotel
Hanoi Charming House Hanoi
Hanoi Charming House Hotel Hanoi

Frequently asked questions

How close is Hanoi Charming House to the airport?

Hanoi Charming House is 17.8 mi (44-min drive) away from the Noi Bai Intl. Airport (HAN) airport, the closest popular airport to the property.

Does Hanoi Charming House have an airport shuttle?

Airport shuttle services are not available at Hanoi Charming House.

Does Hanoi Charming House offer free breakfast?

Hanoi Charming House does not offer free breakfast.

Is there a casino at Hanoi Charming House?

No, there is no casino at this hotel.

What time is check-in at Hanoi Charming House?

Check-in start time: 2 PM; Check-in end time: anytime.

Is there free parking at Hanoi Charming House?

Free parking is not available at this hotel.

Does Hanoi Charming House have a pool?

Hanoi Charming House does not have a pool.

Does Hanoi Charming House have a spa?

There are no spa services available at this hotel.

How close is Hanoi Charming House to downtown Hanoi?

Hanoi Charming House is 0.6 mi away from Hanoi.

Hanoi Charming House Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 151 out of 481 reviews
Rating 8 - Good. 184 out of 481 reviews
Rating 6 - Okay. 89 out of 481 reviews
Rating 4 - Poor. 33 out of 481 reviews
Rating 2 - Terrible. 24 out of 481 reviews

7.6/10

Cleanliness

8.8/10

Staff & service

5.8/10

Amenities

7.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

4/10 Poor

Sam

Disliked: Staff & service, amenities
I reserved Hanoi Charming House double room on Expedia and paid 27$ CAD per night. Upon arrival we were told there are no rooms available even though I already reserved and paid. The owner then said that she could give us a room at her 2nd hostel around the corner. The room we were given was nothing at all like the pictures of what we reserved. Terrible bathroom and the room was barely big enough to fit the bed. Would not recommend staying here.
Stayed 2 nights in Mar 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Happy with my stay, very accessible to get around.
Stayed 3 nights in Mar 2025

8/10 Good

Kacie

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

10/10 Excellent

Luis

Stayed 4 nights in Mar 2025

4/10 Poor

pavel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Griffen

Disliked: Cleanliness, amenities, property conditions & facilities
We did not get the room we booked, it was extremely dirty, the beds were hard, and the room reeked of cigarettes
Stayed 2 nights in Sep 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

6/10 Okay

saurabh

It’s average place, nothing fancy but cheap and good location
Stayed 1 night in Sep 2024

2/10 Terrible

Christine Joy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a scam. The pictures online must have been taken when it was newly built, probably 10-15 years ago. I was so shocked when i went in. The place is old, dirty and it smells terrible. I had to use the restroom downstairs cuz I haven’t checked in yet and it is the dirtiest restroom I’ve ever seen. I honestly almost cried.
Stayed 1 night in Sep 2024

10/10 Excellent

Simran

Liked: Staff & service
Disliked: Cleanliness
Overall it was good and quite cheap but there were some shortcomings too
Stayed 3 nights in Jul 2024

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Exactly where u want to b to see the Old Quarter. Staff very helpful. Comfortable rooms.
Stayed 2 nights in Jun 2024

10/10 Excellent

daniel

Stayed 3 nights in May 2024

6/10 Okay

Claudia

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Owners were lovely and welcoming and a good location but room was mouldy and damp with no window
Stayed 3 nights in Apr 2024

6/10 Okay

Francesca

Disliked: Cleanliness, amenities, property conditions & facilities
Room was small and definitely had damp. The bathroom door was a slippery hazard, the air on spat water on me at night. No one at check in so had to call them and then wait another ten minutes. No water in the room on arrival. Bed was comfy and reasonable location. Can book airport connections easily with them also
Stayed 2 nights in Apr 2024

2/10 Terrible

Cathy

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Damp room, dirty bathroom and air conditioning not working.
Stayed 2 nights in Mar 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities
Staff very good and knowledgeable
Stayed 1 night in Mar 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities
Great staff!!!!
Stayed 1 night in Mar 2024

2/10 Terrible

Adam

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No front staff at all checked in by an 11yr old boy not showen to room no water tea or coffee not what it was advertised as at all
Stayed 11 nights in Feb 2024

6/10 Okay

Sing

Stayed 2 nights in Mar 2024

4/10 Poor

Loi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Run down hotel in central old quarter. Not have enough room. Fair deal for the price and location.
Stayed 7 nights in Feb 2024

2/10 Terrible

Amelia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Emsea

Stayed 3 nights in Jan 2024

6/10 Okay

J

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Just not okay

We arrived at the hotel early and the staff were happy to store our luggage until check-in. Unfortunately, our room hadn't been cleaned when this time arrived. The manager said she thought we might be more comfortable in another hotel, a few minutes away as it had a window, whereas the room in the current location did not. We thought that was a kind offer, agreed and hee husband kindly dropped our rucksacks off as well, to save us carrying them. The new room had a sliding door that looked out over the street below, air-conditioning, kettle and toiletries but it was dirty. Soap scum build-up on rapearé in the bathroom, cracked bath, shower that barely worked and produced a dribble of water. The sheets, duvet and cover were stained and we found a condom under the duvet, blood and urine stains on the mattress protector and hair from both ends of a person on the sheets. Not in a position to get another hotel, we cleaned up as best we could and used our sleeping bag liners instead of the linen provided. The bolt on the door didn't work either, which didn't make us feel comfortable. The managers were very friendly but this hotel needs work. Location in The Old Quarter is excellent.
Stayed 3 nights in Dec 2023

8/10 Good

Lloyd

Liked: Cleanliness, staff & service
Overall it was good. The staff were very helpful
Stayed 4 nights in Dec 2023

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and and affordable.
Stayed 1 night in Nov 2023