20 Hotel and Apartment

3.5 star property
3.5-star Art Deco hotel near Hoan Kiem Lake

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Photo gallery for 20 Hotel and Apartment

Junior Double Room, Balcony | Premium bedding, free minibar items, in-room safe, desk
Junior Double Room, Balcony | Terrace/patio
Reception
Room amenity
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • Laundry
  • Housekeeping

Explore the area

View in a map
93A Doi Can, Ba Dinh, Hanoi, 100000
  • Place, Ho Chi Minh Museum
    ‪5 min walk‬
  • Place, Ho Chi Minh Mausoleum
    ‪8 min walk‬
  • Place, West Lake
    ‪10 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪36 min drive‬

Room options

Superior Double or Twin Room

8.4 out of 10
Very good
(5 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Deluxe Room

  • 323 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Junior Suite, City View

  • 409 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Junior Double Room, Balcony

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Family Room

  • 484 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

Royal Room

  • 517 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Bed

Family Double Room, 1 Bedroom, City View

  • 498 sq ft
  • City view
  • Sleeps 4
  • 2 King Beds

Deluxe Double Or Twin Room With City View

  • Sleeps 2

Junior Suite With Balcony

  • Sleeps 2

Superior Double Or Twin Room

  • Sleeps 2

Junior Suite

  • Sleeps 2

Deluxe Family Room

  • Sleeps 3

Queen Suite

  • Sleeps 2

Royal Room

  • Sleeps 3

Family Double Room

  • Sleeps 4

About the neighborhood

Hanoi

Heart of Hanoi.Within a 10-minute walk of this Ba Dinh hotel, you'll find Ho Chi Minh Museum and One Pillar Pagoda. Ho Chi Minh Mausoleum and Hanoi Botanical Garden are also within half a mile (1 km).

What's nearby

  • Ho Chi Minh Museum - 5 min walk - 0.3 miles
  • Ho Chi Minh Mausoleum - 8 min walk - 0.5 miles
  • West Lake - 10 min walk - 0.6 miles
  • Temple of Literature - 13 min walk - 0.7 miles
  • Hoan Kiem Lake - 6 min drive - 1.6 miles

Getting around

  • Hanoi Railway Station - 8 min drive
  • Noi Bai Intl. Airport (HAN) - 35 min drive

Restaurants

  • ‪Sóng Sánh Café - ‬4 min walk
  • ‪Bông Biêng - ‬1 min walk
  • ‪Uni BBQ - ‬1 min walk
  • ‪Tào phớ & sữa đậu nành - ‬3 min walk
  • ‪Chè Thái Lan - ‬1 min walk

About this property

20 Hotel and Apartment

3.5-star Art Deco hotel near Hoan Kiem Lake
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly 20 Hotel and Apartment. Only motorcycle parking is available.

Smoking is allowed in designated areas at this Art Deco Hanoi hotel.

  • 1 building
  • 57 guestrooms or units
  • 12 levels
  • Built in 2014
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
20 Hotel and Apartment offers 57 air-conditioned accommodations with minibars (stocked with some free items) and minibars. Beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium satellite channels. Guests have access to shared bathrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Onsite motorcycle parking only

Food and drink

  • A bar/lounge
  • A restaurant

Accessibility

  • Hardwood flooring in room
  • No elevator

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable/satellite channels

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shared bathroom (in-room sink)
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: 50 percent of room rate
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at 20 Hotel and Apartment

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 300000.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 500000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: VND 200000 (one-way), (from 1 to 17 years old)
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Rollaway bed fee: VND 300000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and cash.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

20 Hotel Apartment
20 Hotel and Apartment Hotel
20 Hotel and Apartment Hanoi
20 Hotel and Apartment Hotel Hanoi

Frequently asked questions

How close is 20 Hotel and Apartment to the airport?

20 Hotel and Apartment is 15.8 mi (35-min drive) away from the Noi Bai Intl. Airport (HAN) airport, the closest popular airport to the property.

Does 20 Hotel and Apartment have an airport shuttle?

20 Hotel and Apartment offers an airport shuttle 24 hours a day, at scheduled times, for a charge of VND 500000 per vehicle, one-way.

Does 20 Hotel and Apartment offer free breakfast?

20 Hotel and Apartment does not offer free breakfast.

Is there a casino at 20 Hotel and Apartment?

No, there is no casino at this hotel.

What time is check-in at 20 Hotel and Apartment?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at 20 Hotel and Apartment?

Free parking is not available at this hotel.

Does 20 Hotel and Apartment have a pool?

20 Hotel and Apartment does not have a pool.

Does 20 Hotel and Apartment have a restaurant?

Yes, there is a restaurant on site.

Does 20 Hotel and Apartment have a spa?

There are no spa services available at this hotel.

How close is 20 Hotel and Apartment to downtown Hanoi?

20 Hotel and Apartment is 0.7 mi away from Hanoi.

20 Hotel and Apartment Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 34 out of 60 reviews
Rating 8 - Good. 18 out of 60 reviews
Rating 6 - Okay. 6 out of 60 reviews
Rating 4 - Poor. 2 out of 60 reviews
Rating 2 - Terrible. 0 out of 60 reviews

8.6/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jack

Stayed 1 night in Jun 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, room comfort

Hotel 20

Rooms are comfortable but a little tired. Breakfast is buffet style, it's not a huge choice but is certainly adequate. The location is very good, 10 minutes walk to Ho Chi Minh Mausoleum and about 25 minutes to the Opera House.
Stayed 8 nights in Mar 2025

6/10 Okay

Gillian

Liked: Cleanliness, staff & service, room comfort

Hotel matches the price tag

A bit out dated and not a great breakfast buffet in terms of variety or quality but the staff are really friendly and helpful and the room was spacious for the price. Reasonable value for money but the location was a bit inconvenient to the main area of Old Quarter. Although, it did allow us to discover local gems in the outer skirts.
Stayed 4 nights in Mar 2025

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not great

In need fo some TLC. More of a backpackers hostel than a hotel. But the staff were wonderful and did their best under the circumstances.
Stayed 3 nights in Mar 2025

8/10 Good

Sam

Traveled with family
Liked: Cleanliness, staff & service, amenities
shower bathroom leaks water everywhere
Stayed 1 night in Mar 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

8/10 Good

Gerald, Kern Che

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great area if you’re looking to explore the west side of Hanoi. While it’s slightly away from the Old Quarter, this area offers plenty of food options and is relatively close to Lotte West Lake.
Stayed 5 nights in Feb 2025

8/10 Good

Martin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1
Stayed 5 nights in Feb 2025

10/10 Excellent

Lily Hue

hot water in the shower not very long
Stayed 3 nights in Dec 2024

10/10 Excellent

Lily Hue

the buffet
Stayed 2 nights in Dec 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

Raihan Binti

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
It was just okay.
Stayed 1 night in Nov 2024

8/10 Good

Kush

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasent stay

Close to shops and friendly staff
Stayed 2 nights in Oct 2024

8/10 Good

Kelvin

Stayed 2 nights in Sep 2024

8/10 Good

Sunderam

Traveled with group
Liked: Cleanliness, staff & service, amenities
Amazing property good staff. Fantastic hospitality
Stayed 2 nights in Aug 2024

10/10 Excellent

Lu Min

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place.The only negative thing is that the walls are not really sound proof. I can hear everything from the room besides mine. Food is delicious. The staffs are friendly and overall it is a really nice place.
Stayed 7 nights in May 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, room comfort

Very friendly

Very friendly staff at the hotel.
Stayed 3 nights in Jun 2024

10/10 Excellent

Ivan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice n friendly

Stayed 1 night in Mar 2024

8/10 Good

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here because it was walkable to the one pillar pagoda and other things we needed to get to. Also, the price was really good. The staff was accommodating and excellent. The rooms have some wear but overall in good shape and they clean the rooms well. The walls aren’t very sound proof so you can hear loud talking and crying kids next door but normal volume conversations aren’t noticeable. Because no one is really out past 11pm it is quiet after that. I would stay here again.
Stayed 2 nights in Feb 2024

8/10 Good

Gérard

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vraiment bon emplacement pour visiter et le personnel plus que parfait
Stayed 2 nights in Oct 2023

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Was comfortable and clean
Stayed 4 nights in Jul 2023

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not good

Very friendly and kind staff but the hotel is run down. The location wasn't great, king bed (2 twin beds together) not comfortable at all, every time I took a shower the water would go all over the bathroom floor and the AC would not blow cold... Strong cigarette smell inside the room during my 2 night stay and the gym has no equipment. Would not go back or recommend
Stayed 2 nights in Mar 2023

10/10 Excellent

chendra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
gem of a place. beautiful room quite large for the price busy location- you have to learn how to cross roads here! The staff are kind and courteous and always welcoming. Housekeeping was fantastic. Such nice people....
Stayed 8 nights in Jan 2023