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Midtown Shangri-La, Hangzhou

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Photo gallery for Midtown Shangri-La, Hangzhou

A modern indoor swimming pool with lounge chairs and a sunlit wall.
A bar area with wooden flooring, black bar stools, and a bar counter with taps and bottles.
A high-rise hotel with multiple floors, large windows, and a view of a body of water and mountains in the background.
A spacious living room with a large sofa, a coffee table, and a television. There is a balcony with a view of the city.
A restaurant with wooden floors, red chairs, and tables. There are large metal tanks in the background.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
6 Changshou Road, Kerry Central, Yan'an Road, Hangzhou, Zhejiang, 310006
  • Place, West Lake
    ‪4 min walk‬
  • Place, Wulin Night Market
    ‪6 min walk‬
  • Place, Wulin Square
    ‪16 min walk‬
  • Airport, Hangzhou (HGH-Xiaoshan Intl.)
    ‪30 min drive‬

Room options

Room

  • Sleeps 2
  • Free WiFi

Room

  • Sleeps 2
  • Free WiFi

Room

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe King Room

A spacious hotel room with a large bed, a desk, and a view of the city skyline.

Deluxe King Room

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Horizon Premier King Room

A spacious hotel room with a large bed, a desk, and a view of the city skyline.

Horizon Premier King Room

  • City view
  • 840 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Horizon Lakeview King Room

A hotel room with a large bed, a desk, and a view of mountains through the windows.

Horizon Lakeview King Room

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Horizon Club King Room

A spacious hotel room with a large bed, a desk, and a view of the city skyline.

Horizon Club King Room

  • City view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premier King Room

A spacious hotel room with a large bed, a desk, and a view of the city skyline.

Premier King Room

  • City view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premier Lakeview King Room

A hotel room with two beds, a desk, and a chair. There is a large window with a view of mountains.

Premier Lakeview King Room

  • Lake view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite King Room

A Nespresso coffee machine, a coffee cup, and a display of Nespresso capsules on a marble table.

Executive Suite King Room

  • City view
  • 926 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Lakeview Suite King Room

A Nespresso coffee machine, a coffee cup, and a display of Nespresso capsules on a marble table.

Executive Lakeview Suite King Room

  • Lake view
  • 926 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Twin Room

A hotel room with a large bed, bedside tables, a desk, a chair, a fruit basket, and a painting on the wall.

Deluxe Twin Room

  • City view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Premier Twin Room

A spacious hotel room with a large bed, a desk, and a view of the city skyline.

Premier Twin Room

  • City view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Premier Lakeview Twin Room

A hotel room with two beds, a desk, and a chair. There is a large window with a view of mountains.

Premier Lakeview Twin Room

  • Lake view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Horizon Club Twin Room

A hotel room with a large bed, bedside tables, a desk, a chair, a fruit basket, and a painting on the wall.

Horizon Club Twin Room

  • City view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite (Specialty)

A spacious hotel room with a large bed, a seating area, a television, and a view of the city.

Suite (Specialty)

  • City view
  • 1389 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite (Shangri-La)

A balcony with a view of a body of water and mountains, a wicker sofa, a small round table with fruit, and a metal railing.

Suite (Shangri-La)

  • City view
  • 2314 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Hangzhou

City center retreat .With a stay at this Downtown Hangzhou hotel, you'll be within half a mile (1 km) of West Lake and 2 miles (3 km) of Broken Bridge. Hangzhou Botanical Garden and Zhejiang University Yuquan Campus are also within 3 miles (5 km).

What's nearby

  • West Lake - 4 min walk - 0.3 miles
  • Wulin Night Market - 6 min walk - 0.3 miles
  • Wulin Square - 16 min walk - 0.9 miles
  • Hangzhou Tower Shopping Mall - 18 min walk - 1.0 mile
  • Hangzhou China Silk Town - 3 min drive - 1.6 miles

Getting around

  • Fengqi Road Station - 6 min walk
  • Hangzhou Station - 12 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 37 min drive

Restaurants

  • ‪Shake Shack（杭州嘉里中心店） - ‬9 min walk
  • ‪KFC (肯德基) - ‬3 min walk
  • ‪苏小蟹 - ‬2 min walk
  • ‪Horizon Club - ‬3 min walk
  • ‪Greybox Coffee - ‬9 min walk

About this property

Midtown Shangri-La, Hangzhou

5-star luxury hotel near West Lake, connected to a shopping center
Midtown Shangri-La, Hangzhou offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Business amenities include a business center, meeting rooms, and limo/town car service. A hot tub, a sauna, and spa services are also featured at the luxury Midtown Shangri-La, Hangzhou. A train station pick-up service and a train station drop-off service are available for a fee. Self parking is free.

This 5-star Hangzhou hotel is smoke free.

  • 414 guestrooms or units
  • 13 levels
  • 2 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
Midtown Shangri-La, Hangzhou offers 414 air-conditioned accommodations with minibars and safes. Beds feature down comforters. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Chi. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including reflexology.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Similar properties

Exterior
Grand Hyatt Hangzhou
Downtown Hangzhou
  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 476 reviews
$192 nightly
The price is $207
Aug 17 - Aug 18
Total with taxes and fees
Grand Hyatt Hangzhou

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Train station pick-up and drop-off shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 194 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • Stereo

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • LCD TV with cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 350.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 194 per person
  • Rollaway bed fee: CNY 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Midtown Shangri-La Hangzhou Hotel
Midtown Shangri-La Hotel
Midtown Shangri la Hangzhou
Midtown Shangri La Hangzhou
Midtown Shangri La, Hangzhou
Midtown Shangri-La, Hangzhou Hotel
Midtown Shangri-La, Hangzhou Hangzhou
Midtown Shangri-La, Hangzhou Hotel Hangzhou

Frequently asked questions

How close is Midtown Shangri-La, Hangzhou to the airport?

Midtown Shangri-La, Hangzhou is 18.7 mi (37-min drive) away from the Hangzhou (HGH-Xiaoshan Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Midtown Shangri-La, Hangzhou?

As of Jul 31, 2026, prices found for a 1-night stay for 2 adults at Midtown Shangri-La, Hangzhou on Aug 17, 2026 start from $146, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Midtown Shangri-La, Hangzhou have an airport shuttle?

Airport shuttle services are not available at Midtown Shangri-La, Hangzhou.

Does Midtown Shangri-La, Hangzhou offer free breakfast?

Free breakfast isn’t provided at Midtown Shangri-La, Hangzhou, but buffet breakfast is offered for a fee of CNY 194 per person. It's available on weekdays from 6:30 AM to 10:00 AM and weekends from 6:30 AM to 10:30 AM.

Is there a casino at Midtown Shangri-La, Hangzhou?

No, there is no casino at this hotel.

What time is check-in at Midtown Shangri-La, Hangzhou?

Check-in start time: 2 PM; Check-in end time: midnight.

Is there free parking at Midtown Shangri-La, Hangzhou?

This hotel offers free self parking.

Does Midtown Shangri-La, Hangzhou have a pool?

Midtown Shangri-La, Hangzhou features an indoor pool.

Does Midtown Shangri-La, Hangzhou have a restaurant?

Midtown Shangri-La, Hangzhou is home to Chengzhong Bistro Chinese, which features Chinese cuisine.

Does Midtown Shangri-La, Hangzhou have a spa?

Pamper yourself with a day at Chi, where you can enjoy body wraps, body scrubs, and massages.

How close is Midtown Shangri-La, Hangzhou to downtown Hangzhou?

Midtown Shangri-La, Hangzhou is 1.4 mi away from Hangzhou.

Midtown Shangri-La, Hangzhou Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 151 out of 245 reviews
Rating 8 - Good. 67 out of 245 reviews
Rating 6 - Okay. 10 out of 245 reviews
Rating 4 - Poor. 3 out of 245 reviews
Rating 2 - Terrible. 14 out of 245 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Mubarak A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At a very good location and everything within a walking distance
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Pei Szu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location with direct access to subway, restaurants and shopping.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Bao Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Soh Mei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great. Staff are polite and nice.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very suitable for 2 of us . The staff is very kind .
Stayed 8 nights in Mar 2026
Verified review

10/10 Excellent

MEI WAH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities
Service was excellent
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Teo

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Mari

Liked: Cleanliness, staff & service, property conditions & facilities
I like this hotel.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Jian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is clean with great breakfast.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Baisong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location and facility for business travel.
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Kumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good size room and great service
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to the adjacent mall. A very comfortable stay.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

ang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nearby to night market and shopping mall. Great location.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Jianyu

Liked: Cleanliness
Great location, friendly staffs at horizon club
Verified review

10/10 Excellent

Jiewei

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location and easy to walk around.
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

HO CHEONG ERIC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and friendly staff, very comfortable environment
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Surrounded with shopping, restaurants and day/night life activities. Facilities were awesome too.
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Man Ki Juliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and good service.
Stayed 2 nights in Apr 2023
Verified review

8/10 Good

Hon Peng

Liked: Amenities
Convienient and clean
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Frederik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great and beautiful hotel with super staff service

Great and beautiful hotel with super staff service, very comfortable bed and a nice bathroom. Hotel is located very close to the lake and a lot of different restaurants. Delicious breakfast buffet with great selection of western food and Chinese food.
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

CHOONG HIOK

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are friendly and helpful
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

catriona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central hotel

The hotel is centrally located with great access to restaurants and only a 10-15 min walk from west lake. It was clean and comfortable. Breakfast was lovely with plenty western options. It is attached to the merry shopping centre which is really handy also and a good landmark making the hotel easy to find.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Geaik Theng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel.

The hotel was amazing with comfort and cleanliness. Very nice rooms with big bathroom. Although was only a 2 night stay, it was really an experience. Thank you.
Stayed 2 nights in Oct 2024