Visitors Inn

3.5 star property
3.5-star hotel near McMaster University

Choose dates to view prices

Photo gallery for Visitors Inn

Hypo-allergenic bedding, pillowtop beds, in-room safe, blackout drapes
Indoor pool, sun loungers
Property entrance
Breakfast, lunch and dinner served
Lobby sitting area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
649 Main Street West, Hamilton, ON, L8S 1A2
  • Place, McMaster University
    ‪20 min walk‬
  • Place, TD Coliseum
    ‪5 min drive‬
  • Place, Hamilton Convention Centre
    ‪5 min drive‬
  • Airport, Hamilton, ON (YHM-John C. Munro Hamilton Intl.)
    ‪12 min drive‬

Room options

Deluxe Room, 1 King Bed, Ground Floor

9.6 out of 10
Exceptional
(48 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed, Kitchenette

9.6 out of 10
Exceptional
(8 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Queen Beds, Kitchenette

9.0 out of 10
Wonderful
(27 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds

9.6 out of 10
Exceptional
(67 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(21 reviews)
  • Sleeps 3
  • 1 King Bed

Family Suite, 2 Bedrooms, Kitchenette

10.0 out of 10
Exceptional
(7 reviews)
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Junior Suite, 1 King Bed, Jetted Tub

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 3
  • 1 King Bed

Luxury Suite, 1 King Bed, Jetted Tub

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Hamilton

Westdale stay.Within a 15-minute walk of this Westdale hotel, you'll find Lafarge 2000 Trail and Cathedral Basilica of Christ the King. Dundurn Castle and W. J. McCallion Planetarium are also within 2 miles (3 km).

What's nearby

  • McMaster University - 20 min walk - 1.1 miles
  • Hamilton City Hall - 5 min drive - 1.4 miles
  • TD Coliseum - 5 min drive - 1.4 miles
  • Hamilton Convention Centre - 5 min drive - 1.4 miles
  • Art Gallery of Hamilton - 5 min drive - 1.4 miles

Getting around

  • Hamilton GO Centre - 3 min drive
  • John C. Munro Hamilton Intl. Airport (YHM) - 15 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Tim Hortons - ‬9 min walk
  • ‪Tim Hortons - ‬10 min walk
  • ‪Tim Hortons - ‬10 min walk
  • ‪The Express - ‬12 min walk

About this property

Visitors Inn

3.5-star hotel near McMaster University
As a guest of Visitors Inn, you'll find an indoor pool, a hot tub, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and a meeting room are available. Event space at this hotel measures 1250 square feet (116 square meters) and includes a conference center. A terrace, a vending machine, and a picnic area are also featured at Visitors Inn. Free self parking is available.

This 3.5-star Hamilton hotel is smoke free.

  • 1 building
  • 60 guestrooms or units
  • 4 levels
  • 1250 sq ft of conference space
  • 116 sq m of conference space
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Visitors Inn offers 60 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 50-inch Smart televisions come with premium cable channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Hamilton hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Similar properties

Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Limited onsite self parking

Food and drink

  • Daily full breakfast available 7:30 AM to 10:30 AM for a fee: CAD 5 to 15 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 50-inch smart TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from January 5 2026 to January 20 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 5 to 15 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Visitors Inn
Visitors Inn Hamilton
Visitors Hotel Hamilton
Visitors Inn Hamilton, Ontario
Visitors Hamilton
Visitors Inn Hamilton
Visitors Inn Hotel
Visitors Inn Hamilton
Visitors Inn Hotel Hamilton

Frequently asked questions

How close is Visitors Inn to the airport?

Visitors Inn is 12.1 mi (15-min drive) away from the John C. Munro Hamilton Intl. Airport (YHM) airport, the closest popular airport to the property.

Does Visitors Inn have an airport shuttle?

Airport shuttle services are not available at Visitors Inn.

Does Visitors Inn offer free breakfast?

Free breakfast isn’t provided at Visitors Inn, but full breakfast is offered for a fee of between CAD 5 and 15 per person. It's available every day from 7:30 AM to 10:30 AM.

Is there a casino at Visitors Inn?

No, there is no casino at this hotel, but Flamboro Downs (19-min drive) is nearby.

What time is check-in at Visitors Inn?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at Visitors Inn?

This hotel offers free self parking.

Does Visitors Inn have a pool?

Visitors Inn features an indoor pool. The pool will be unavailable from January 5 2026 to January 20 2026 (dates subject to change).

Does Visitors Inn have a restaurant?

Yes, there is a restaurant on site.

Does Visitors Inn have a spa?

There are no spa services available at this hotel.

How close is Visitors Inn to downtown Hamilton?

Visitors Inn is 1.3 mi away from Hamilton.

Visitors Inn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1142 out of 1535 reviews
Rating 8 - Good. 301 out of 1535 reviews
Rating 6 - Okay. 48 out of 1535 reviews
Rating 4 - Poor. 25 out of 1535 reviews
Rating 2 - Terrible. 19 out of 1535 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Elizabeth

Liked: Cleanliness, amenities
Room was fine but the mattress was horrible. I’ve stayed at this hotel over the past seven years when I travel to Hamilton and this was the worst night at this location. That mattress should be thrown out. By the time I got myself settled and into bed it was after 1:30 AM and it was not an appropriate time to request a room change. I did bring it up to the person at the front desk when I was checking out and they were surprised, but at the same time didn’t even care enough to offer some sort of compensation. A little bit apathetic to be honest. I also was very surprised to see a security guard, walking around the lobby and sitting in the front lobby. If something‘s going on, it’s not a good sign. I will reconsider booking this hotel for future trips.
Stayed 1 night in Nov 2025

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

Kevin

Disliked: Staff & service, room comfort
Paid for a top room. Unable to sleep due to excessive noise from the AC ventilation. After over an hour, was offered another room, but exactly the same issue. Staff were totally uninterested. Would rather sleep in the car than stop here again
Stayed 1 night in Sep 2025

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Location leaves room to be desired. Hard to access, on one-way road, nothing to eat nearby
Stayed 2 nights in Sep 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Amanda

Liked: Cleanliness
What I didnt like is the way this hotel handles payment. Ive booked several hotels and never had one hold $630 in payments plus make me pay $230 at checkout for staying 1 night. I also selected to pay at the property and was charged the night before for the whole stay plus a deposit.
Stayed 1 night in Sep 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Sean

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfied return customer

Location is great if you're visiting the Hamilton area. The hotel is very clean and the staff are very pleasant and accommodating. Highly recommended and will definitely stay here again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

sharon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 28 nights in Aug 2025

4/10 Poor

Lisa Naglins

Traveled with family
Liked: Amenities
The check in gal was very rude, which was rather shocking. Informed management the next day and they took care of it promptly. Other than her, it was a very nice location and very comfortable beds!
Stayed 1 night in Sep 2025

10/10 Excellent

Shruti

Stayed 1 night in Jul 2025

8/10 Good

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Nice Stopover for One Night

Was right on top of where two highways merge, so I was very concerned about the noise. But…it wasn’t bad at all. The windows blocked it out quite well. Room was modern and seemed super clean! The restaurant was only staffed by one person. She was the greeter, server and then went back and cooked your food. We sat at our table a VERY long time before getting menus or acknowledgement. Something didn’t make sense…and sure enough, the poor women didn’t want you ordering food if she was still busy with the prior customers. It was all linear for her—no ability to multi-task. But honestly, it became comical for two retirees with time to spare.
Stayed 1 night in Sep 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Was a good stay for a night as I had an appointment in Hamilton. There is a highway right behind the Hotel that makes for loud traffic noise and it smelled like sewage outside, I was told this is normal for Hamilton prior to travelling there.
Stayed 1 night in Sep 2025

8/10 Good

Dwayne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pool and hot tub were great. Rooms a little small. The restaurant is closed Monday and closed early Sunday night
Stayed 4 nights in Sep 2025

10/10 Excellent

TAMMY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really enjoyed our stay

It was a very nice hotel. The hotel pool and room were extremely clean and felt very luxurious nice amenities like ice and water also a well stocked vending machine will definitely stay again was lucky to have the pool room to ourselves during the day and was happy to see even though the hotel is smoke free there are spots on the property further away from the hotel to smoke
Stayed 2 nights in Sep 2025

10/10 Excellent

Leslie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay as always. Thank you
Stayed 2 nights in Sep 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great location for our needs, friendly staff
Stayed 1 night in Sep 2025

10/10 Excellent

Mathieu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, well landscaped property. Lovely room, beds comfortable
Stayed 1 night in Sep 2025

10/10 Excellent

Melanie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, terrace,
Stayed 2 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, dicey entrance

Getting into the hotel is a little strange, by way of a "bicycle lane / slip way just after traffic lights / bus stop!! Large billboard obscures hotel sign until the very last minute. Could prove dangerous in high traffic situations.
Stayed 2 nights in Sep 2025

8/10 Good

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Conrad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I gave my king bed up for another guest. He was 6'8". The offered me free breakfast.
Stayed 2 nights in Aug 2025