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The Fontenay

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Photo gallery for The Fontenay

A modern lounge area with white sofas and cushions, large windows offering a view of a river and cityscape.
A modern building with a glass balcony overlooking a body of water and a cityscape.
A modern kitchen with a marble countertop, wine racks, and bar stools.
A modern room with large windows, a view of a cityscape, and a terrace with wicker chairs and a table.
A restaurant with outdoor seating, large windows, and a view of a garden and lake.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Fontenay 10, Hamburg, 20354
  • Place, Alster Lakes
    ‪1 min walk‬
  • Place, Jungfernstieg
    ‪13 min walk‬
  • Place, Congress Center Hamburg
    ‪13 min walk‬
  • Airport, Hamburg (HAM)
    ‪27 min drive‬

Room options

View all photos for Classic Room (Fontenay)

A neatly made bed with a green headboard, two bedside tables with lamps, and a patterned wall.

Classic Room (Fontenay)

  • Sleeps 1
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room (Fontenay)

A modern bedroom with a green upholstered headboard, a bedside table with a lamp, a bookshelf, and a chair.

Deluxe Room (Fontenay)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premier Room (Fontenay)

A modern hotel room with a large balcony, a sofa, a chair, a desk, and a dining table.

Premier Room (Fontenay)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room (Fontenay, Alster)

A modern hotel room with a large bed, a balcony with a view, and a dining area.

Deluxe Room (Fontenay, Alster)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite

A modern hotel room with a balcony, a sofa, a coffee table, and a bed.

Executive Suite

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premier Suite

A spacious living room with a large window, a round coffee table, a sofa, and a dining area with chairs and a table.

Premier Suite

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Classic Twin Room (Fontenay)

A hotel room with two beds, a desk, and a chair. There is a large window with a view of the city.

Classic Twin Room (Fontenay)

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite (Fontenay)

A modern bedroom with a large bed, a sofa, and a view of a cityscape and river.

Suite (Fontenay)

  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Suite (Alster)

A modern bedroom with a large bed, a bedside table, a mirror, and a view of the city.

Suite (Alster)

  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite (Panorama)

A modern living room with a large glass door leading to a balcony, a dining area, and a kitchen.

Suite (Panorama)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite (Senator)

A modern hotel room with a large balcony, a dining area, and a bedroom.

Suite (Senator)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite (Park)

A modern living room with a sofa, armchairs, a coffee table, and a desk with a laptop. A balcony with a railing and a view of trees is visible.

Suite (Park)

  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Suite (Europa)

A modern hotel room with a sofa, dining table, and chairs, large windows with a view of buildings and trees, and a balcony with a railing.

Suite (Europa)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Hamburg

City center retreat .Within a 15-minute walk of this Eimsbuettel hotel, you'll find Alster Lakes and University of Hamburg. Jungfernstieg and Casino Esplanade are also within 2 miles (3 km).

What's nearby

  • Alster Lakes - 1 min walk - 0.1 miles
  • University of Hamburg - 12 min walk - 0.7 miles
  • Inner Alster Lake - 13 min walk - 0.7 miles
  • Jungfernstieg - 13 min walk - 0.7 miles
  • Congress Center Hamburg - 13 min walk - 0.7 miles

Getting around

  • Hamburg Dammtor Station - 10 min walk
  • Dammtor S-Bahn - 11 min walk
  • Hamburg Airport (HAM) - 28 min drive

Restaurants

  • ‪Little Petra - ‬10 min walk
  • ‪Henriks Bar & Restaurant - ‬6 min walk
  • ‪Café Bodo's Bootssteg - ‬6 min walk
  • ‪Fontenay Bar - ‬3 min walk
  • ‪Espresso House - ‬9 min walk

About this property

The Fontenay

5-star luxury hotel near Miniatur Wunderland, connected to a rail/subway station
The Fontenay offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A fitness center, a sauna, and a library are also featured at the luxury The Fontenay. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Hamburg hotel.

  • 1 building
  • 130 guestrooms or units
  • 5 levels
  • 3 dining venues
  • Meeting rooms
  • Built in 2018
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Lockers available
  • Bar or lounge
  • Coffee shop
The Fontenay offers 130 air-conditioned accommodations with minibars (stocked with some free items) and minibars. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Valet parking on site (EUR 40 per day)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:30 AM on weekdays and 6:30 AM to 11:30 AM on weekends; EUR 42 for adults and EUR 21 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 18-hole adjacent golf course
  • Bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Desk
  • Energy-saving switches used
  • Free daily newspapers
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

The property’s Lakeside Restaurant is closed on Sundays and Mondays.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 5 to October 11:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately EUR 42 for adults and EUR 21 for children
  • Airport shuttle fee: EUR 175 per vehicle (one-way, maximum occupancy 2)
  • Valet parking fee: EUR 40 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses some wind, solar, and geothermal energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. This property uses wind, solar, and geothermal energy. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 stars.

Property is also known as

Fontenay Hotel Hamburg

Fontenay Hotel

Fontenay Hamburg

Fontenay

The Fontenay Hotel

The Fontenay Hamburg

The Fontenay Hotel Hamburg

Frequently asked questions

How close is The Fontenay to the airport?

The Fontenay is 6.1 mi (28-min drive) away from the Hamburg Airport (HAM) airport, the closest popular airport to the property.

How much does it cost to stay at The Fontenay?

As of Sep 10, 2026, prices found for a 1-night stay for 2 adults at The Fontenay on Sep 27, 2026 start from $518, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Fontenay have an airport shuttle?

The Fontenay offers an airport shuttle 24 hours a day, on request, for a charge of EUR 175 per vehicle, one-way.

How close is The Fontenay to the beach?

This hotel is 10.9 mi (48-min drive) from inoffizieller FKK Strand and 12.6 mi (37-min drive) from Elbstrand. Don't forget your sunscreen!

Does The Fontenay offer free breakfast?

Free breakfast isn’t provided at The Fontenay, but cooked-to-order breakfast is offered for a fee of EUR 42 for adults and EUR 21 for children. It's available on weekdays from 6:30 AM to 11:30 AM and weekends from 6:30 AM to 11:30 AM.

Is there a casino at The Fontenay?

No, there is no casino at this hotel, but Casino Esplanade (14-min walk) and Casino Reeperbahn (5-min drive) are nearby.

What time is check-in at The Fontenay?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at The Fontenay?

Free parking is not available at this hotel. Valet parking is available for EUR 40 per day.

Does The Fontenay have a pool?

The Fontenay features an indoor pool and an outdoor pool. The pool is closed seasonally each year from October 5 to October 11.

Does The Fontenay have a restaurant?

Yes, there are 3 restaurants on site.

Does The Fontenay have a spa?

This hotel has a spa, which features body treatments, mani/pedis, and body scrubs.

How close is The Fontenay to downtown Hamburg?

The Fontenay is 1 mi away from Hamburg.

The Fontenay Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 513 out of 577 reviews
Rating 8 - Good. 36 out of 577 reviews
Rating 6 - Okay. 14 out of 577 reviews
Rating 4 - Poor. 6 out of 577 reviews
Rating 2 - Terrible. 8 out of 577 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

4/10 Poor

Sven

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Fantastic hotel. Fantastic location. Great service but serious maintenance problems with black mold all over the shower and a strong smell. Not to be expected for this hotel. Sad to see the facilities going downhill over the years
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Klaus

Liked: Cleanliness, amenities
Disliked: Staff & service
Nice rooms
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Søren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I dont know where to begin😊. This is the most amazing hotel I have stayed at.. The room is beautifull, the staff is absolutely amazing and helpfull in any way. The food, the bar, the suroundings= wauw!!! Dont miss out on this hotel.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hospitality
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Bijan

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top hotel, best service, best food.
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class hotel on the beautiful Alster Lake. All the amenities you would expect and a friendly and professional staff.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Joachim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The most amazing hotel in Hamburg - live everything about it - the rooms, the atmosphere, the pool, the food and the amazing staff whi went beyond our family! Can’t wait to be back 💙
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb hotel on every level, one of the best we've stayed in.
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Ka Hei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast is nice. Staffs are really helpful and friendly. Room is good as always.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Rafael

Liked: Cleanliness, amenities, property conditions & facilities
Awesome hotel. Great staff
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a thoroughly enjoyable stay at the Fontenay. The staff were excellent- polite and friendly with knowledge of the city. Cannot recommend highly enough!
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Donella

Liked: Cleanliness, staff & service, property conditions & facilities
The fontenay is a great hotel.
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Christian Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Hotel in Germany
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top Hotel

Loved the Hotel and the Service.
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic chic hotel. Beautiful design great staff especially the concierge team. Rooms are funky and pool area amazing. Grounds and restaurants stunning too. Totally recommend this place.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Markus

Top Hotel
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, just way out of the way and distant from main shopping
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Natascha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and very friendly staff. Amazing pool overlooking Hamburg!
Stayed 1 night in Nov 2022
Verified review

10/10 Excellent

Christoph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Hotel in Hamburg
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location in Hamburg!
Stayed 2 nights in Jul 2023
Verified review

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb hotel Very modern with state of the art amenities Beautiful spa with indoor/outdoor pool Walking distance to downtown
Stayed 2 nights in Apr 2023
Verified review

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location, nice bathroom, clean lines.
Stayed 4 nights in Jun 2023
Verified review

10/10 Excellent

KEITH MORGAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful property

Excellent property , rooms have very high level of detail . Good food and very attentive staff!
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

Fantastic hotel, service, room, facilities and food.
Stayed 3 nights in Jul 2024