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Hyatt Centric Guatemala City

4.5 star property
4.5-star luxury hotel near U.S. Embassy in Guatemala, connected to a shopping center

Choose dates to view prices

Photo gallery for Hyatt Centric Guatemala City

Relax by the pool surrounded by comfortable lounge chairs and sunbeds.
Enter the Hyatt Centric hotel through its sleek entrance, featuring a welcoming lobby with a seating area and reception desk.
Relax in a serene space with a large bed, bedside table, and seating area.
Relax on the deck with comfortable seating and enjoy the surrounding views.
Experience the unique grid-like facade of the Hyatt Centric, featuring a mix of glass and dark-toned panels.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

Map
12 Calle 2-25, Zona 10, Guatemala City, 01010
  • Oakland Mall
    ‪9 min walk‬
  • U.S. Embassy in Guatemala
    ‪10 min walk‬
  • La Aurora Zoo
    ‪16 min walk‬
  • Guatemala City (GUA-La Aurora Intl.)
    ‪4 min drive‬

Room options

View all photos for Room, 1 King Bed (Atrium View)

Premium bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed (Atrium View)

9.0 out of 10
Wonderful
(4 reviews)
  • 334 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed

9.8 out of 10
Exceptional
(30 reviews)
  • 334 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 474 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 474 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds (Atrium View)

Premium bedding, minibar, in-room safe, individually decorated

Room, 2 Twin Beds (Atrium View)

9.4 out of 10
Exceptional
(18 reviews)
  • 333 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, individually decorated

Room, 2 Twin Beds

9.4 out of 10
Exceptional
(9 reviews)
  • 355 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

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About the neighborhood

Guatemala City

Zona 10 stay.A stay at this Zona 10 hotel places you steps from Avia Mall and within a 5-minute walk of The Village Shopping Center. Avenida La Reforma and Plaza Fontabella Shopping Center are also within half a mile (1 km).

What's nearby

  • Embassy of Mexico in Guatemala - 8 min walk - 0.5 miles
  • Oakland Mall - 9 min walk - 0.5 miles
  • U.S. Embassy in Guatemala - 10 min walk - 0.5 miles
  • La Aurora Zoo - 16 min walk - 0.9 miles
  • Paseo Cayala - 5 min drive - 2.0 miles

Getting around

  • La Aurora Intl. Airport (GUA) - 14 min drive

Restaurants

  • ‪San Martín - ‬1 min walk
  • ‪TGI Fridays - ‬1 min walk
  • ‪Tgi Friday's Avia - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Applebee's - ‬1 min walk

About this property

Hyatt Centric Guatemala City

4.5-star luxury hotel near U.S. Embassy in Guatemala, connected to a shopping center
Hyatt Centric Guatemala City offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A business center and a meeting room are available. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Hyatt Centric Guatemala City. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Free self parking is available.

This 4.5-star Guatemala City hotel is smoke free.

  • 138 guestrooms or units
  • 3 bars or lounges
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Coffee shop
  • 1 conference room
  • Bar by the pool
  • Dining venue
Hyatt Centric Guatemala City offers 138 air-conditioned accommodations with minibars and laptop-compatible safes. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. Televisions come with digital channels.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hair dryers can be requested.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 21.32 per person
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 42-inch TV with digital channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 122 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 21.32 per person
  • Airport shuttle fee: USD 16.25 per vehicle (maximum occupancy 3)
  • Pet fee: USD 122 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hyatt Centric Guatemala City Hotel
Hyatt Centric Guatemala City
Hyatt Centric Guatemala City Hotel
Hyatt Centric Guatemala City Guatemala City
Hyatt Centric Guatemala City Hotel Guatemala City

Frequently asked questions

How close is Hyatt Centric Guatemala City to the airport?

Hyatt Centric Guatemala City is 2.7 mi (14-min drive) away from the La Aurora Intl. Airport (GUA) airport, the closest popular airport to the property.

How much does it cost to stay at Hyatt Centric Guatemala City?

As of Jul 15, 2025, prices found for a 1-night stay for 2 adults at Hyatt Centric Guatemala City on Jul 24, 2025 start from $165.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hyatt Centric Guatemala City have an airport shuttle?

Hyatt Centric Guatemala City offers a shuttle from the hotel to the airport 24 hours a day, at scheduled times, for a charge of USD 16.25 per vehicle.

Does Hyatt Centric Guatemala City offer free breakfast?

Free breakfast isn’t provided at Hyatt Centric Guatemala City, but buffet breakfast is offered for a fee of USD 21.32 per person. It's available every day from 6:00 AM to 10:00 AM.

Is there a casino at Hyatt Centric Guatemala City?

No, there is no casino at this hotel.

What time is check-in at Hyatt Centric Guatemala City?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Hyatt Centric Guatemala City?

This hotel offers free self parking.

Does Hyatt Centric Guatemala City have a pool?

Hyatt Centric Guatemala City features an outdoor pool.

Does Hyatt Centric Guatemala City have a restaurant?

Yes, there is a restaurant on site.

Does Hyatt Centric Guatemala City have a spa?

There are no spa services available at this hotel.

How close is Hyatt Centric Guatemala City to downtown Guatemala City?

Hyatt Centric Guatemala City is 2.5 mi away from Guatemala City.

Hyatt Centric Guatemala City Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 586 out of 706 reviews
Rating 8 - Good. 68 out of 706 reviews
Rating 6 - Okay. 28 out of 706 reviews
Rating 4 - Poor. 13 out of 706 reviews
Rating 2 - Terrible. 11 out of 706 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2025

10/10 Excellent

Jon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5-Stars

Great stay with an amazing view and attentive staff.
Stayed 1 night in Mar 2025

10/10 Excellent

Edwin, Marco Island

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent pool service and view!!!
Stayed 2 nights in Mar 2025

10/10 Excellent

Lynn, Raleigh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Sarah

Stayed 2 nights in Mar 2025

10/10 Excellent

luis carlos

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien.
Stayed 1 night in Mar 2025

6/10 Okay

Taina

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I’ve traveled a lot the pyramids the volcano was nice but the food horrible, atmosphere not pretty and the constant smell of sewer was enough for me to say I’ll never return!
Stayed 5 nights in Feb 2025

10/10 Excellent

Rony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Joy

Great hotel in Zone 10.

A modern well appointed, comfortable hotel in Zone 10. The food is great, the staff so friendly and helpful and the roof top bar/ swimming pool is a delight. The hotel is in a smart, safe area in close walking distance to bars, restaurants and shops.
Stayed 3 nights in Feb 2025

4/10 Poor

nurit

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Gabriel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Juan, Panama

Stayed 2 nights in Jan 2025

10/10 Excellent

Bianca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service always
Stayed 1 night in Feb 2025

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel in zone 10

A comfortable stay in a modern , well priced hotel in zone 10 near to shops and restaurants. Staff are extremely attentive and friendly. Lively roof top bar and swimming pool. Ideal after sight seeing.
Stayed 3 nights in Jan 2025

10/10 Excellent

Stephan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel , nice staff , good rooms
Stayed 2 nights in Jan 2025

10/10 Excellent

Adrienne

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely the best hotel in Guatemala City. Rooftop pool and restaurant, amazing gym, all rooms are beautiful with great amenities.
Stayed 1 night in Oct 2024

10/10 Excellent

Patrick

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
All the staff went above and beyond for my family. This was the best customer service I've ever received from any hotel. 10 out of 10 recommend!
Stayed 4 nights in Oct 2024

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service & accommodations!
Stayed 1 night in Jan 2025

10/10 Excellent

Richard

Stayed 2 nights in Jan 2025

10/10 Excellent

Carlos

Stayed 1 night in Jan 2025

10/10 Excellent

Francisco, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the walking distance restaurants and shopping centers to the hotel.
Stayed 8 nights in Dec 2024

2/10 Terrible

Abdalla

Disliked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Ryan Michael, Upplands Väsby

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay and the staff was great and accommodations.
Stayed 3 nights in Dec 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well kept property and nice staff. Rooms are very comfortable although my air conditioning was out…
Stayed 1 night in Dec 2024

10/10 Excellent

William, los angeles

Stayed 2 nights in Nov 2024