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Hotel Chocolate Carruaje

4.5 star property
4.5-star luxury hotel near Alley of the Kiss, connected to a shopping center

Choose dates to view prices

Photo gallery for Hotel Chocolate Carruaje

Reception
Deluxe Quadruple Room | 1 bedroom, in-room safe, free WiFi
Reception
Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers
Front of property

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Parking included
  • Pool
  • Spa
  • Pet friendly
  • Laundry

Explore the area

Map
Guanajuato-Dolores Hidalgo San Javier, km. 1, Guanajuato, GTO, 36020
  • Mummies Museum
    ‪19 min walk‬
  • Alley of the Kiss
    ‪2 min drive‬
  • Juarez Theater
    ‪3 min drive‬
  • León, Guanajuato (BJX-Del Bajío)
    ‪28 min drive‬

Room options

View all photos for Family Room

1 bedroom, in-room safe, free WiFi

Family Room

  • 215.3 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

Classic Double Room

  • 193.8 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Quadruple Room

1 bedroom, in-room safe, free WiFi

Superior Quadruple Room

  • 193.8 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Quadruple Room

1 bedroom, in-room safe, free WiFi

Classic Quadruple Room

  • 193.8 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | 1 bedroom, in-room safe, free WiFi

Deluxe Quadruple Room

  • 172.2 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, in-room safe, free WiFi

Deluxe Double Room

  • 269.1 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Guanajuato

Near boardwalk/promenade, shopping .You'll be steps from El Nopal Mine and within a 10-minute walk of Macrocenter I. Public Granary and Alhondiga de Granaditas Museum are also within 2 miles (3 km).

What's nearby

  • Regional Museum of Guanajuato Alhondiga - 19 min walk - 1.0 mile
  • Mummies Museum - 19 min walk - 1.0 mile
  • Alley of the Kiss - 2 min drive - 1.0 mile
  • Juarez Theater - 3 min drive - 1.2 miles
  • Union Garden - 3 min drive - 1.2 miles

Getting around

  • Bajío Intl. Airport (BJX) - 36 min drive

Restaurants

  • ‪El Lugar de la Pizza - ‬11 min walk
  • ‪Restaurante las Mercedes - ‬9 min walk
  • ‪Pollo Feliz - ‬9 min walk
  • ‪Hacienda el Fresno - ‬6 min walk
  • ‪Carajo Bar Gto - ‬3 min walk

About this property

Hotel Chocolate Carruaje

4.5-star luxury hotel near Alley of the Kiss, connected to a shopping center
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the pool bar. A free manager's reception is offered daily. WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 323 square feet (30 square meters) and includes a conference center. An outdoor pool, a rooftop terrace, and spa services are also featured at the luxury Hotel Chocolate Carruaje. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Guanajuato hotel.

  • 50 guestrooms or units
  • Meeting rooms
  • 323 sq ft of conference space
  • 30 sq m of conference space
  • Manager's reception (free)
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • BBQ grill(s)
  • Bellhop
  • Smoking in designated areas
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Hotel Chocolate Carruaje offers 50 accommodations with safes. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Bathrooms include showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, facials, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

Languages

English, Spanish

Similar properties

Front of property

Hotel Castillo Santa Cecilia

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
3.7 out of 5, Good, 1,772 reviews
$34 nightly
The price is $42
Jun 16 - Jun 17
Total includes taxes and fees
Hotel Castillo Santa Cecilia

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking

Room amenities

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Restaurant dining guides

More

  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 500 per pet, per day, plus a deposit of MXN 1000 per stay
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 500 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Union Pay, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Chocolate Carruaje Hotel
Hotel Chocolate Carruaje Guanajuato
Hotel Chocolate Carruaje Hotel Guanajuato

Frequently asked questions

How close is Hotel Chocolate Carruaje to the airport?

Hotel Chocolate Carruaje is 18.9 mi (36-min drive) away from the Bajío Intl. Airport (BJX) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Chocolate Carruaje?

As of Jun 12, 2025, prices found for a 1-night stay for 2 adults at Hotel Chocolate Carruaje on Jun 21, 2025 start from $38.06, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Chocolate Carruaje have an airport shuttle?

Airport shuttle services are not available at Hotel Chocolate Carruaje.

Does Hotel Chocolate Carruaje offer free breakfast?

Hotel Chocolate Carruaje does not offer free breakfast.

Is there a casino at Hotel Chocolate Carruaje?

No, there is no casino at this hotel.

What time is check-in at Hotel Chocolate Carruaje?

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM.

Is there free parking at Hotel Chocolate Carruaje?

This hotel offers free self parking.

Does Hotel Chocolate Carruaje have a pool?

Hotel Chocolate Carruaje features an outdoor pool. Guests can enjoy pool access from 9:00 AM to 9:00 PM.

Does Hotel Chocolate Carruaje have a restaurant?

Hotel Chocolate Carruaje is home to Las Carretas, which features Mexican cuisine and pool views.

Does Hotel Chocolate Carruaje have a spa?

This hotel doesn't have a spa, but it does offer facials, mani/pedis, and massages.

How close is Hotel Chocolate Carruaje to downtown Guanajuato?

Hotel Chocolate Carruaje is 0.8 mi away from Guanajuato.

Hotel Chocolate Carruaje Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 20 out of 63 reviews
Rating 8 - Good. 16 out of 63 reviews
Rating 6 - Okay. 9 out of 63 reviews
Rating 4 - Poor. 14 out of 63 reviews
Rating 2 - Terrible. 4 out of 63 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

7.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

SOONGUN, Brooklyn

Traveled with family
Disliked: Amenities, property conditions & facilities
Not centered, 10 minute driving from the tour point. Rooms are basic, no temp control, USB port and hair drier. Breakfast is very limited coffee and pancake only. Lost breakfast ticket means no breakfast. Loud sound from the street and next room.
Stayed 1 night in Feb 2025

10/10 Excellent

jorge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio y atención
Stayed 1 night in Feb 2025

4/10 Poor

sara

Traveled with group
Disliked: Cleanliness, property conditions & facilities

ohh desilusión!

Reservamos este lugar 5 amigas para la despedida de soltera de una de ellas y lo elegimos por la alberca pero al llegar no nos mencionaron nada hasta que nosotras comentamos que subíamos a la habitación dejábamos las maletas y bajamos de una a la alberca y fue cuando nos comento el recepcionista que la alberca no tenia agua por algo de la bomba, la verdad eso fue suficiente para no regresar a ese hotel pues si ofrecen alberca por lo menos en la pagina deberían de aclarar que no tiene agua y por tanto no se podrá hacer uso de ese espacio, después ya resignadas en la habitación había un mini balcón muy sucio, tierra de semanas o por lo menos varios días, el papel de baño super chafa, en 6 idas al baño se terminó y al ir a recepción por otro fui muy cuestionada para poder darme otro rollo de papel, la verdad se ve que tienen poca gente y aun así se les van muchos detalles y asuntos de mas importancia, Definitivo, No lo recomendamos :(
Stayed 1 night in Feb 2025

10/10 Excellent

Rocha

Liked: Cleanliness, staff & service, property conditions & facilities
Buena
Stayed 1 night in Mar 2025

4/10 Poor

JUANA LIZETHZ

Traveled with family
Liked: Cleanliness

No cumplió mis expectativas

No respetaron el desayuno que se ofrecía , la alberca es muy pequeña y el agua es demasiado fría
Stayed 1 night in Mar 2025

10/10 Excellent

Juan Carlos

Liked: Cleanliness
Stayed 2 nights in Mar 2025

10/10 Excellent

Monse

Stayed 1 night in Feb 2025

8/10 Good

rene efrain

Traveled with group
Liked: Cleanliness, staff & service

Decepción de amenidades.

El hotel es muy bonito Pero si me lleve una decepción ya que reservamos específicamente este hotel por dos cosas la alberca hice llamada para asegurarme que estuviera en servicio y me comentaron que si estaria en servicio y llegamos y nunca estuvo en servicio y dos el desayuno solo es un gancho para que vayas a su restaurante te ofrecen dos hotcakes minis con una taza de cafe no mas no menos, en general el hotel y la atencion del personal muy bien de ahi en mas si una decepción lo que te prometen en la reservacion ya al fin de cuentas solo fue una habitación de hotel comun.
Stayed 2 nights in Feb 2025

6/10 Okay

Juan

Traveled with partner
Disliked: Property conditions & facilities
Mala atención
Stayed 2 nights in Feb 2025

8/10 Good

FERNANDO

Traveled with family
Liked: Amenities
Muy buena atención de todo su personal, tiene estacionamiento q es muy conveniente, cercano al centro de la cd.
Stayed 1 night in Feb 2025

6/10 Okay

Juan, Cd. Manuel Doblado

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Muy buena limpieza de las habitaciones, cama y almohadas muy comodas. Zona tranquila, y facilidad para estacionar coche. No nos gustó que No hubo mucha atención e información sobre el desayuno, la piscina estuvo inhabilitada durante nuestra estancia, por lo que No pudimos disfrutarla.
Stayed 3 nights in Feb 2025

4/10 Poor

Rodrigo

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
El colchón demasiado duro, las cobijas muy malas, no hay bote de basura en la habitación, no sale mucha agua caliente, habitaciones a lado de la carretera muy ruidoso, las habitaciones no son como se ven en las fotos de la aplicación. Hay muchísima diferencia
Stayed 1 night in Feb 2025

10/10 Excellent

ROGELIO

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos dijeron que eramos los clientes #8 del lugar y la verdad nos encanto para regresar . Juan José nos atendio de forma increible e hizo de la estancia un momento agradable. La habiatacion muy comoda y apesar de estar cerca de carretera no se escucha el ruido, las cams limpias y comodas y lo mejor que se valora en gto que son espsciosas. El desayuno (chilaquiles con huevo) muy rico y excelente porcion Nosotros viajamos con mascota pequeña y desconociamos que teniamos que pagar un extra (error mio no preguntar) pero para que lo consideren si viajan con mascota. En cuando alrededor hay restaurantes bonitos, soriana, oxxo y farmacia guadalajara. El hambiente es familiar, acogedor y la decoracion estilo mexicano vale mucho la pena porque estas a 15 min del centro caminando pero aun caminar es un mini tour por la zona. Me quede con las ganas de la alberca pero entendible porque la estaban dejando mucho mejor, ojala a mi regreso ya la pueda aprovechar.
Stayed 1 night in Feb 2025

10/10 Excellent

Emigdio

Stayed 1 night in Feb 2025

10/10 Excellent

Dalia Ivette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Oliver

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities

Muy buen trato

El trato es excelente, solo las almohadas no están cómodas, también falta tener cobija por si te da frio
Stayed 1 night in Feb 2025

4/10 Poor

Graciela

Disliked: Cleanliness, property conditions & facilities
Nos nos dieron la habitación para 3 personas, en su lugae nos dieron una de 2 personas y no nos bajaron el precio, la habitación estaba sucia, tenían polvo las camas, olía a sudor, el fregadero se tapaba y la ducha también tenía poco mantenimiento. El área de la alberca estaba inhabiliitada y sucia. Sugiero un mayor mantenimiento a las habitaciones, pues no coinciden con el precio que estas tienen.
Stayed 1 night in Feb 2025

10/10 Excellent

Martha Elena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal fue muy amable y atento, la comida del restaurante estuvo muy rica, la habitación es como se muestra en la foto y es de fácil acceso. Volvería a elegir ese hotel sin duda.
Stayed 1 night in Jan 2025