See all properties

Hotel Chocolate Carruaje

4.5 star property
4.5-star hotel with 1 outdoor pools, connected to a shopping center

Choose dates to view prices

Photo gallery for Hotel Chocolate Carruaje

Exterior
Reception
Breakfast, lunch, dinner served; Mexican cuisine, pool views
Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Parking included
  • Pool
  • Spa
  • Pet friendly
  • Laundry

Explore the area

View in a map
Guanajuato-Dolores Hidalgo San Javier, km. 1, Guanajuato, GTO, 36020
  • Place, Macrocenter I
    ‪3 min walk‬
  • Place, Mummies Museum
    ‪19 min walk‬
  • Place, Alley of the Kiss
    ‪6 min drive‬
  • Airport, León, Guanajuato (BJX-Del Bajío)
    ‪46 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, free WiFi

Deluxe Double Room

8.4 out of 10
Very good
(6 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Classic Double Room

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Quadruple Room

In-room safe, free WiFi

Superior Quadruple Room

7.0 out of 10
Good
(4 reviews)
  • 194 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Quadruple Room

In-room safe, free WiFi

Classic Quadruple Room

9.4 out of 10
Exceptional
(3 reviews)
  • 194 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room

In-room safe, free WiFi

Family Room

7.6 out of 10
Good
(4 reviews)
  • 215 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | In-room safe, free WiFi

Deluxe Quadruple Room

  • 172 sq ft
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Guanajuato

Near boardwalk/promenade, shopping .You'll be steps from El Nopal Mine and within a 10-minute walk of Macrocenter I. Public Granary and Alhondiga de Granaditas Museum are also within 2 miles (3 km).

What's nearby

  • Macrocenter I - 3 min walk - 0.2 miles
  • Mummies Museum - 19 min walk - 1.0 mile
  • Alley of the Kiss - 6 min drive - 1.2 miles
  • University of Guanajuato - 8 min drive - 1.5 miles
  • Juarez Theater - 8 min drive - 1.2 miles

Getting around

  • Bajío Intl. Airport (BJX) - 36 min drive

Restaurants

  • ‪Comedor Real - ‬1 min walk
  • ‪El Trompo de San Javier - ‬1 min walk
  • ‪Hacienda El Fresno - ‬6 min walk
  • ‪Casa Mercedes - ‬9 min walk
  • ‪El Jardín de los Milagros - ‬6 min walk

About this property

Hotel Chocolate Carruaje

4.5-star hotel with 1 outdoor pools, connected to a shopping center
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the pool bar. A free manager's reception is offered daily. WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 323 square feet (30 square meters) and includes a conference center. An outdoor pool, a rooftop terrace, and spa services are also featured at the luxury Hotel Chocolate Carruaje. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Guanajuato hotel.

  • 50 guestrooms or units
  • Meeting rooms
  • 323 sq ft of conference space
  • 30 sq m of conference space
  • Manager's reception (free)
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • BBQ grill(s)
  • Bellhop
  • Smoking in designated areas
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Hotel Chocolate Carruaje offers 50 accommodations with safes. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Bathrooms include showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, facials, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

Similar properties

Front of property
Hotel Castillo Santa Cecilia
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
3.8 out of 5, Good, 2,063 reviews
Hotel Castillo Santa Cecilia

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking

Room amenities

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Restaurant dining guides

More

  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 500 per pet, per day, plus a deposit of MXN 1000 per stay
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 500 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Union Pay, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Chocolate Carruaje Hotel
Hotel Chocolate Carruaje Guanajuato
Hotel Chocolate Carruaje Hotel Guanajuato

Frequently asked questions

How close is Hotel Chocolate Carruaje to the airport?

Hotel Chocolate Carruaje is 18.9 mi (36-min drive) away from the Bajío Intl. Airport (BJX) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Chocolate Carruaje?

As of Nov 17, 2025, prices found for a 1-night stay for 2 adults at Hotel Chocolate Carruaje on Dec 13, 2025 start from $60.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Chocolate Carruaje have an airport shuttle?

Airport shuttle services are not available at Hotel Chocolate Carruaje.

Does Hotel Chocolate Carruaje offer free breakfast?

Hotel Chocolate Carruaje does not offer free breakfast.

Is there a casino at Hotel Chocolate Carruaje?

No, there is no casino at this hotel.

What time is check-in at Hotel Chocolate Carruaje?

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM.

Is there free parking at Hotel Chocolate Carruaje?

This hotel offers free self parking.

Does Hotel Chocolate Carruaje have a pool?

Hotel Chocolate Carruaje features an outdoor pool. Guests can enjoy pool access from 9:00 AM to 9:00 PM.

Does Hotel Chocolate Carruaje have a restaurant?

Hotel Chocolate Carruaje is home to Las Carretas, which features Mexican cuisine and pool views.

Does Hotel Chocolate Carruaje have a spa?

This hotel doesn't have a spa, but it does offer mani/pedis, massages, and aromatherapy.

How close is Hotel Chocolate Carruaje to downtown Guanajuato?

Hotel Chocolate Carruaje is 0.8 mi away from Guanajuato.

Reviews

Hotel Chocolate Carruaje Reviews

7.6

Good

8.2/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 61 out of 148 reviews
Rating 8 - Good. 36 out of 148 reviews
Rating 6 - Okay. 17 out of 148 reviews
Rating 4 - Poor. 21 out of 148 reviews
Rating 2 - Terrible. 13 out of 148 reviews

Reviews

10/10 Excellent

Carlos, San Antonio

Liked: Staff & service, property conditions & facilities
Great service, muy amables y atentos.
Stayed 1 night in Jul 2025

2/10 Terrible

Jesus

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Cuartos muy incómodos, sucios, un olor muy desagradable, staff súper groseros y mucho ruido hasta las 3am tuvimos que hacer check out días antes perdiendo la reservación muy lejos del centro
Stayed 2 nights in Jul 2025

10/10 Excellent

tony

Stayed 1 night in Jul 2025

2/10 Terrible

zoe

Stayed 1 night in Jun 2025

2/10 Terrible

faviola

Traveled with family
Property said it was very close to multiple tourist attractions but onces arriving it was false, room was very far and a bit sketchy. There was no hot water or warm water at all we weren’t able to shower and no ac. Service was very poor
Stayed 1 night in Jun 2025

10/10 Excellent

Deisy

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and great staff
Stayed 3 nights in May 2025

4/10 Poor

Jhankarlo

Traveled with family and small children
Liked: Amenities, property conditions & facilities
El lugar es bonito, con una estética agradable y un ambiente acogedor. Sin embargo, las condiciones de confort dejaron mucho que desear. A pesar del calor, ninguna ventana se podía abrir, lo que hacía que la ventilación fuera insuficiente. Además, el ventilador disponible solo arrojaba aire caliente, lo que dificultaba descansar. Las camas resultaron ser bastante duras y las almohadas incómodas, lo que hizo que dormir fuera complicado. A pesar de estos inconvenientes, quiero destacar la amabilidad del personal, quienes siempre estuvieron atentos y brindaron un trato excepcional.
Stayed 4 nights in Apr 2025

4/10 Poor

SOONGUN, Brooklyn

Traveled with family
Disliked: Amenities, property conditions & facilities
Not centered, 10 minute driving from the tour point. Rooms are basic, no temp control, USB port and hair drier. Breakfast is very limited coffee and pancake only. Lost breakfast ticket means no breakfast. Loud sound from the street and next room.
Stayed 1 night in Feb 2025

10/10 Excellent

jorge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio y atención
Stayed 1 night in Feb 2025

4/10 Poor

Bertin Flores

Disliked: Cleanliness, staff & service, property conditions & facilities
La instalación requiere mucho mantenimiento, hay cucarachas, el servicio de la taqueria que tienen como restaurante muy malo, el personal de la recepción poco amable, la cama mullida y el baño sucio. Definitivamente no volveré jamás.
Stayed 1 night in Aug 2025

10/10 Excellent

Erika Delgado

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy agusto la estadía hay
Stayed 6 nights in Aug 2025

10/10 Excellent

Antonio

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Agusto
Stayed 1 night in Aug 2025

4/10 Poor

Andrés

Disliked: Cleanliness, staff & service, property conditions & facilities
Instalación sucias camas incómodas , almohadas con mal olor y sábanas sucias, alberca sin poder meterse ya que dan clases de natación y no puedes entrar ala alberca
Stayed 1 night in Aug 2025

10/10 Excellent

German

Stayed 1 night in Aug 2025

10/10 Excellent

German

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Excelente lugar

Excelente lugar para descansar, a 5 minutos del centro en carro, el lugar es muy hermoso.
Stayed 3 nights in Aug 2025

8/10 Good

MARIA DE LOS ANGELES

Traveled with family
Esta comodo y accesible talvez tener cuidado con el olor del drenaje pero de ai en fuera todo bien
Stayed 1 night in Aug 2025

10/10 Excellent

Celina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El restaurante está caro eso fue lo único malo
Stayed 1 night in Jul 2025

10/10 Excellent

Pablo Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buen hotel

Stayed 4 nights in Jun 2025

10/10 Excellent

ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Sergio

Liked: Amenities, property conditions & facilities
Excelente lugar
Stayed 1 night in Aug 2025

10/10 Excellent

Arely

Excelente servicio, todo muy cerca, excelente atención del personal. Cada que necesitábamos taxi en recepción nos ayudaban y en 1 min ya estaba en la puerta. Muy recomendable .
Stayed 2 nights in Jul 2025

10/10 Excellent

Gabriela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio, acogedor y cómodo. Las instalaciones son bonitas y el personal super atento. Una excelente opción para hospedarse en Guanajuato, bien ubicado.
Stayed 3 nights in Jul 2025

10/10 Excellent

Tania de los Angeles

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
El hotel es muy lindo! La amabilidad de las personas que atienden y ayudan también , el restaurante estaba divino,solo que las camas un poco duras
Stayed 1 night in Jul 2025

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen lugar lo único es que la cama era un poco dura pero todo excelente
Stayed 1 night in Jul 2025

10/10 Excellent

miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Easy acces
Stayed 1 night in Jul 2025