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HG Hotel

4.0 star property
4-star hotel near Plaza Galerias Guadalajara Shopping Center, connected to a shopping center

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Photo gallery for HG Hotel

Junior Suite | In-room safe, desk, iron/ironing board, cribs/infant beds
Breakfast, lunch, dinner served; international cuisine
Lobby
Property entrance
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Av. Vallarta No. 5281, Zapopan, JAL, 45030
  • Place, Plaza Galerias Guadalajara Shopping Center
    ‪7 min walk‬
  • Place, Metropolitan Park
    ‪17 min walk‬
  • Place, Autonomous University of Guadalajara
    ‪5 min drive‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, iron/ironing board, cribs/infant beds

Standard Double Room

9.4 out of 10
Exceptional
(32 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite

Junior Suite | In-room safe, desk, iron/ironing board, cribs/infant beds

Junior Suite

9.0 out of 10
Wonderful
(21 reviews)
  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Standard

In-room safe, desk, iron/ironing board, cribs/infant beds

Double Room Standard

10.0 out of 10
Exceptional
(1 review)
  • 258 sq ft
  • Sleeps 4

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About the neighborhood

Zapopan

Close to shopping.A stay at this hotel places you within half a mile (1 km) of Plaza Galerias Guadalajara Shopping Center and 3 miles (5 km) of US Consulate General Guadalajara. Expo Guadalajara and PALCCO are also within 6 miles (10 km).

What's nearby

  • Plaza Galerias Guadalajara Shopping Center - 7 min walk - 0.4 miles
  • Metropolitan Park - 17 min walk - 0.9 miles
  • La Gran Plaza Fashion Mall - 2 min drive - 1.7 miles
  • National Chamber of Commerce - 3 min drive - 1.7 miles
  • Autonomous University of Guadalajara - 5 min drive - 2.6 miles

Getting around

  • Avila Camacho Station - 21 min drive
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 45 min drive

Restaurants

  • Starbucks
  • Don Rojo
  • La Santa Cruz
  • Vips
  • Sirloin Stockade

About this property

HG Hotel

4-star hotel near Plaza Galerias Guadalajara Shopping Center, connected to a shopping center
There's a restaurant on site. Public spaces have free WiFi. A 24-hour business center and meeting rooms are available. Event space at this hotel measures 538 square feet (50 square meters) and includes conference space. An area shuttle within 2 kilometers and a shuttle from the hotel to the airport (available 24 hours) are available for a fee. A 24-hour health club, a terrace, and tour/ticket assistance are also featured at the business-friendly HG Hotel. Self parking and valet parking are free.

This 4-star Zapopan hotel is smoke free.

  • 1 building
  • 75 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 538 sq ft of conference space
  • 50 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue
HG Hotel offers 75 accommodations with safes and hair dryers. Rooms open to balconies. 40-inch flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and in-room massages can be requested.

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  • Parking included
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Feb 8 - Feb 9
Total with taxes and fees
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Property amenities

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Playground

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour airport drop-off shuttle (surcharge)
  • Area shuttle (surcharge) up to 2 km
  • Free covered self parking on site
  • Free covered valet parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 1:00 PM for a fee: MXN 130 to 180 for adults and MXN 90 to 90 for children
  • A restaurant

Things to do

  • 24-hour health club
  • Bicycle storage
  • Playground
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • 6 steps to reach entrance
  • Accessible airport shuttle
  • Doorbell and phone notification
  • Elevator (51 inch wide door)
  • Grab bar near toilet (45 inches high)
  • Lever door handles
  • Magnifying mirror
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 40-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 600
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 600

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at HG Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for MXN 400 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 130 to 180 for adults, and MXN 90 to 90 for children
  • Airport shuttle fee: MXN 600.00 per vehicle (maximum occupancy 4)
  • Early check-in fee: MXN 600 (subject to availability)
  • Late check-out fee: MXN 600 (subject to availability)
  • Crib (infant bed) fee: MXN 400 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

HG Hotel
HG Hotel Zapopan
HG Zapopan
HG Hotel Hotel
HG Hotel Zapopan
HG Hotel Hotel Zapopan

Frequently asked questions

How close is HG Hotel to the airport?

HG Hotel is 15.5 mi (45-min drive) away from the Don Miguel Hidalgo y Costilla Intl. Airport (GDL) airport, the closest popular airport to the property.

How much does it cost to stay at HG Hotel?

As of Jan 25, 2026, prices found for a 1-night stay for 2 adults at HG Hotel on Feb 19, 2026 start from $66.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does HG Hotel have an airport shuttle?

HG Hotel offers a shuttle from the hotel to the airport 24 hours a day, for a charge of MXN 600.00 per vehicle.

Does HG Hotel offer free breakfast?

Free breakfast isn’t offered at HG Hotel, but cooked-to-order breakfast is offered for a fee of between MXN 130 and 180 for adults, MXN 90 and 90 for children. It's available every day from 8:00 AM to 1:00 PM.

Is there a casino at HG Hotel?

No, there is no casino at this hotel, but Majestic Casino (6-min drive) is nearby.

What time is check-in at HG Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in costs MXN 600 (subject to availability).

Is there free parking at HG Hotel?

This hotel offers free self parking and valet parking.

Does HG Hotel have a pool?

HG Hotel does not have a pool.

Does HG Hotel have a restaurant?

HG Hotel is home to KAFEI, which features international cuisine.

Does HG Hotel have a spa?

There are no spa services available at this hotel.

How close is HG Hotel to downtown Zapopan?

HG Hotel is 0.8 mi away from Zapopan.

HG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 630 out of 1000 reviews
Rating 8 - Good. 229 out of 1000 reviews
Rating 6 - Okay. 87 out of 1000 reviews
Rating 4 - Poor. 26 out of 1000 reviews
Rating 2 - Terrible. 28 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Fernando

Stayed 1 night in Oct 2025

10/10 Excellent

Celia

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and rooms were great
Stayed 1 night in Oct 2025

10/10 Excellent

Janice E.

Liked: Cleanliness, staff & service, property conditions & facilities
It was a lively hotel with a wonderful staff
Stayed 1 night in Sep 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Lucia

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay for a weekend
Stayed 2 nights in Jul 2025

10/10 Excellent

Francisco

Stayed 1 night in Aug 2025

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar accesible
Stayed 2 nights in Jul 2025

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and convenient
Stayed 2 nights in Jul 2025

10/10 Excellent

María y.

Liked: Cleanliness, staff & service
I always like staying here it’s a safe and secure place
Stayed 1 night in Jul 2025

10/10 Excellent

Adela, East Palo Alto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable bed. It has a big jacuzzi.
Stayed 1 night in Jul 2025

10/10 Excellent

Vicente

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo estuvo muy bien el personal muy atento ninguna queja de nada, solo que no tienen refrigerador es lo único q si hace falta especialmente si uno va por días
Stayed 2 nights in Jun 2025

10/10 Excellent

Ramon

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hi, my experience on HG was very nice, the beds were so comfortable, amazing hot water shower, incredible respectful staff. Thanks for everything. Come back to HG hotel? Definitely yes . No regrets about our stay here. Thanks. Ramon Ruiz.
Stayed 1 night in Jun 2025

10/10 Excellent

Liliana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent everything
Stayed 1 night in Jun 2025

2/10 Terrible

Elisa Guadalupe

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms are uncomfortable and the sheets have terrible quality. The air conditioning does not work at all and the ladies at the front desk are very rude and disrespectful. I do not recommend this place.
Stayed 1 night in Jun 2025

2/10 Terrible

Elisa Guadalupe

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible service from the ladies of the front desk, really disappointed with the room the air conditioning was not working at all. I’ll never be back in there.
Stayed 1 night in Jun 2025

10/10 Excellent

Erika

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Good Service

Great hotel to stay when traveling in and out of GDL. Great customer service, form wake up call to transportation set up.
Stayed 1 night in May 2025

10/10 Excellent

María y.

Liked: Cleanliness, staff & service, property conditions & facilities
Love that they have a restaurant with amazing food in addition to a nice gym area. Walking around is not a problem at all for me
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Herman

Stayed 1 night in Mar 2025

10/10 Excellent

Martín

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and attention.
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Stayed 3 nights in Mar 2025

10/10 Excellent

Ruby, Green Bay

Stayed 1 night in Feb 2025

10/10 Excellent

María y.

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 1 night in Feb 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

Antonio

2.5 Stars

I would not rate this hotel the 4 stars Hotels.com rates it. I will be genorous and rate it a 2.5 star. Jacuzzi was not working properly, asked for extra pillows and was denied. Elevator to the 6th. Floor was broken, had to take 2 floors of stairs. Tv volume was too low and froze often.
Stayed 2 nights in Feb 2025