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Bay Gardens Hotel

3.0 star property
Eco-certified beach hotel with 3 outdoor pools
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Photo gallery for Bay Gardens Hotel

Water park
Property video
Front of property
In-room dining
Interior entrance

Reviews

8.2 out of 10
Very good

Popular amenities

  • All inclusive
  • Bar
  • Room service
  • 24/7 front desk
  • Gym

Explore the area

View in a map
Rodney Bay Village, Gros Islet
  • Reduit Beach
    ‪15 min walk‬
  • Rodney Bay Marina
    ‪15 min walk‬
  • Splash Island Water Park Saint Lucia
    ‪3 min drive‬
  • Vieux Fort (UVF-Hewanorra Intl.)

Room options

View all photos for Superior Room King

1 bedroom, minibar, in-room safe, blackout drapes

Superior Room King

8.0 out of 10
Very good
(5 reviews)
  • 364 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room King

Standard Room King | 1 bedroom, minibar, in-room safe, blackout drapes

Standard Room King

7.8 out of 10
Good
(22 reviews)
  • 242 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room Double

Superior Room Double | 1 bedroom, minibar, in-room safe, blackout drapes

Superior Room Double

8.6 out of 10
Excellent
(11 reviews)
  • 364 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Two Bedroom Croton Suite

1 bedroom, minibar, in-room safe, blackout drapes

Two Bedroom Croton Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 75 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for One Bedroom Croton Suite

1 bedroom, minibar, in-room safe, blackout drapes

One Bedroom Croton Suite

8.0 out of 10
Very good
(2 reviews)
  • 672 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room Double

1 bedroom, minibar, in-room safe, blackout drapes

Standard Room Double

  • 236 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Jr. Executive Suite

Jr. Executive Suite | 1 bedroom, minibar, in-room safe, blackout drapes

Jr. Executive Suite

8.0 out of 10
Very good
(6 reviews)
  • 392 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Croton Superior Double

Croton Superior Double | 1 bedroom, minibar, in-room safe, blackout drapes

Croton Superior Double

7.6 out of 10
Good
(15 reviews)
  • 364 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Croton Standard King

1 bedroom, minibar, in-room safe, blackout drapes

Croton Standard King

  • 144 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Gros Islet

Rodney Bay stay.At this Rodney Bay hotel, you'll be within a 5-minute walk of Windward Islands and Baywalk Shopping Mall. Reduit Beach and Rodney Bay Marina are also within 2 miles (3 km).

What's nearby

  • Baywalk Shopping Mall - 3 min walk - 0.2 miles
  • Reduit Beach - 15 min walk - 0.8 miles
  • Rodney Bay Marina - 15 min walk - 0.8 miles
  • Splash Island Water Park Saint Lucia - 3 min drive - 0.8 miles
  • Daren Sammy Cricket Ground - 5 min drive - 1.7 miles

Getting around

  • Hewanorra Intl. Airport (UVF) - 99 min drive

About this property

Bay Gardens Hotel

Eco-certified beach hotel with 3 outdoor pools
Some rates at Bay Gardens Hotel are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

For a free ride to the surf and sand, catch the hotel's complimentary beach shuttle. After a day at the beach, cool off in one of the 3 outdoor swimming pools at Bay Gardens Hotel and enjoy amenities like a 24-hour fitness center.

Free breakfast is served daily, and guests can also enjoy a free manager's reception. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. Self parking is free.

This 3-star Gros Islet hotel is smoke free.

  • 87 guestrooms or units
  • 2 levels
  • 5 buildings
  • 2153 sq ft of conference space
  • 200 sq m of conference space
  • Built in 1995
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Gift shop
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Bay Gardens Hotel offers 87 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Premium cable television is provided.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Outdoor pool, pool umbrellas, sun loungers

Bay Gardens Beach Resort and Spa

  • Pool
  • Hot Tub
  • All inclusive
  • Spa
4.3 out of 5, Excellent, 1,000 reviews
$211 nightly
The price is $238
Sep 4 - Sep 5
Total with taxes and fees
Bay Gardens Beach Resort and Spa

Property amenities

Family friendly

  • 3 outdoor pools
  • Free area shuttle
  • Free theme park shuttle
  • In-room babysitting (surcharge)
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle
  • Free beach shuttle
  • Free theme park shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Bay Gardens Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 6.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 90 per vehicle (one-way, maximum occupancy 3)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Bay Gardens
Bay Gardens Gros Islet
Bay Gardens Hotel
Bay Gardens Hotel Gros Islet
Bay Gardens Castries
Hotel Bay Gardens
Bay Gardens Hotel St. Lucia/Gros Islet

Frequently asked questions

How close is Bay Gardens Hotel to the airport?

Bay Gardens Hotel is 5.6 mi (26-min drive) away from the George F. L. Charles Airport (SLU) airport, the closest popular airport to the property.

How much does it cost to stay at Bay Gardens Hotel?

As of Sep 3, 2025, prices found for a 1-night stay for 2 adults at Bay Gardens Hotel on Sep 4, 2025 start from $99.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Bay Gardens Hotel have an airport shuttle?

Bay Gardens Hotel offers an airport shuttle 24 hours a day, on request, for a charge of USD 90 per vehicle, one-way.

How close is Bay Gardens Hotel to the beach?

This hotel is 1 mi (7-min drive) from Reduit Beach and 3.3 mi (15-min drive) from Smugglers Cove. Don't forget your sunscreen!

Does Bay Gardens Hotel offer free breakfast?

Bay Gardens Hotel offers free buffet breakfast every day from 7:00 AM to 10:00 AM.

Is there a casino at Bay Gardens Hotel?

No, there is no casino at this hotel.

What time is check-in at Bay Gardens Hotel?

Check-in start time: 4 PM; Check-in end time: midnight.

Is there free parking at Bay Gardens Hotel?

This hotel offers free self parking.

Does Bay Gardens Hotel have a pool?

Bay Gardens Hotel features 3 outdoor pools.

Does Bay Gardens Hotel have a restaurant?

Bay Gardens Hotel is home to Spices, which features Caribbean cuisine, a poolside location, and happy hour.

Does Bay Gardens Hotel have a spa?

There are no spa services available at this hotel.

How close is Bay Gardens Hotel to downtown Gros Islet?

Bay Gardens Hotel is 1.2 mi away from Gros Islet.

Bay Gardens Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 422 out of 1010 reviews
Rating 8 - Good. 348 out of 1010 reviews
Rating 6 - Okay. 136 out of 1010 reviews
Rating 4 - Poor. 63 out of 1010 reviews
Rating 2 - Terrible. 41 out of 1010 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Armando

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hola
Stayed 2 nights in Jun 2025

6/10 Okay

Michael

Stayed 3 nights in May 2025

8/10 Good

Manuel

Stayed 2 nights in Jun 2025

10/10 Excellent

Eddy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Your waitress Harmony was superb, friendly, all smiles and very commuicative. She made feel like home, relaxing and told us what our options were . Also asked how we liked the food,drinks and if we wanted dessert
Stayed 4 nights in May 2025

8/10 Good

Denisse

Stayed 4 nights in May 2025

8/10 Good

william

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to everywhere
Stayed 3 nights in May 2025

8/10 Good

william

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to most of the places i wanted to go
Stayed 2 nights in May 2025

10/10 Excellent

cheryl, Walsall

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 7 nights in May 2025

10/10 Excellent

MISHRA, CHAGUANAS

Liked: Staff & service, property conditions & facilities
The property & staff were excellent. My only dislike was the half board experience when they had a la carte for dinner. Options were very limited, the nights with the buffet option was fantastic
Stayed 2 nights in May 2025

10/10 Excellent

Rudolph

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and helpful, the location is very good for shopping and transport links
Stayed 11 nights in May 2025

2/10 Terrible

LP

I booked online & the hotel who informed me there was no booking Please refund me in full
Stayed 1 night in May 2025

10/10 Excellent

Leanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Camille

Traveled with group
Liked: Cleanliness, staff & service
The stay was absolutely lovely had no problems with staff or the area. Shopping and food friendly had a smooth going would highly recommend
Stayed 5 nights in Apr 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2025

6/10 Okay

Rachael

Traveled with partner
Liked: Cleanliness, amenities
Hotel is in a walkable part of town for food and shopping. This is not on the beach its a 18 minute walk to the beach or you can wait for the beach shuttle that runs pretty much on a schedule so timing is key for that option. The room is OK. Clean and was convenient with the mini fridge, microwave, and the balcony. The shower was the worst ever in room 235! We had them check it multiple times but never resolved. It would go hot to cold and back and forth and the water pressure was a trickle. The breakfast was limited and sometimes slow service or out of things. The lunch buffet at the resort on the beach was great on Easter Sunday but it was expensive at $50 usd/person. The resort was pretty clean, the plants and grounds were very pretty and they seemed more environmentally conscious with reusable items & lack of plastic. The resort was just OK in comparison to others we have visited.
Stayed 7 nights in Apr 2025

6/10 Okay

Barbara

Traveled with group
Disliked: Property conditions & facilities
The property wasn't what I expected. Looked different from what I saw online
Stayed 1 night in Apr 2025

6/10 Okay

Lisa-Marie

Business traveler
Large property. Good for families.
Stayed 2 nights in Mar 2025

6/10 Okay

Kofi, Haymarket

Traveled with group
Liked: Cleanliness, property conditions & facilities
Rooms were clean and staff was nice. We decided to extend our stay for 2 more days and the hotel did not handle it well at all.
Stayed 5 nights in Apr 2025

8/10 Good

Lenius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Jan 2025

10/10 Excellent

Lenius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My overall experience was good
Stayed 3 nights in Jan 2025

10/10 Excellent

Denise Andrea

Traveled with partner
The general manager was a gem and assisted me with addressing my reservation disappointments.The staff were not accommodating and gave a lot of push back. However the General manager understood and assisted me with addressing my concerns and approved me a refund on my next 4 days. I then booked for the Bay Gardens Resort and Spa location, which cost us 3x the amount. Be aware! Unfortunately the Three Bay Gardens accommodations, share the same Expedia pictures- the pictures reflect Bay Gardens Resort and Spa. I booked the Bay Gardens Hotel based on pictures posted on the site not understanding the pictures represented the sister facility Bay Garden Resort and Spa location. This is a major misrepresentation and our new booking cost 3x as much because of that fact. Make sure you book the Bay Gardens Resort and Spa if the pictures reflect what you are looking for.
Stayed 5 nights in Apr 2025

6/10 Okay

ajani

Liked: Staff & service, property conditions & facilities
Had a wonderful time
Stayed 2 nights in Apr 2025

6/10 Okay

Dalia

Liked: Staff & service
Disliked: Amenities
The staff and food at Bay Gardens Hotel were lovely, very polite and accommodating - food was tasty and always prepared in quick time. The room however was very small, smelt old and dusty. Bathroom could use some work and also the floor tiles could use an upgrade along with the furniture. Pretty average hotel, wouldn't recommend if you're going to stay for long periods
Stayed 3 nights in Apr 2025

8/10 Good

Jane

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and very well kept
Stayed 2 nights in Apr 2025

6/10 Okay

Duran

Liked: Cleanliness, amenities, property conditions & facilities
Good location near shopping area , easy access to taxis , friendly helpful staff
Stayed 4 nights in Mar 2025