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Comfort Inn & Suites

2.5 star property
Hotel near Strathcona Paper Centre in Napanee

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Photo gallery for Comfort Inn & Suites

Lobby
Lobby
Exterior
Indoor pool, sun loungers
Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, down comforters, pillowtop beds, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
31 Community Road, Greater Napanee, ON, K7R 3L1
  • Place, Napanee Mall
    ‪14 min walk‬
  • Place, Strathcona Paper Centre
    ‪19 min walk‬
  • Place, Sandbanks Provincial Park
    ‪47 min drive‬
  • Airport, Kingston, ON (YGK-Norman Rogers)
    ‪30 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, desk

Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(11 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, down comforters, pillowtop beds, desk

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(28 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, down comforters, pillowtop beds, desk

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(40 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, down comforters, pillowtop beds, desk

Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Napanee

In Napanee .Within 2 miles (3 km) of this Napanee hotel, you'll find Strathcona Paper Centre and Canadian Piano Museum. Lennox and Addington Museum and Archives and Napanee Golf and Country Club are also within 3 miles (5 km).

What's nearby

  • Napanee Mall - 14 min walk - 0.8 miles
  • Strathcona Paper Centre - 19 min walk - 1.0 mile
  • Queen's University - 32 min drive - 30.5 miles
  • Kingston Waterfront - 33 min drive - 33.4 miles
  • Sandbanks Provincial Park - 47 min drive - 43.4 miles

Getting around

  • Napanee Station - 3 min drive
  • Kingston, ON (YGK-Norman Rogers) - 32 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪Tim Hortons - ‬13 min walk
  • ‪Domino's Pizza - ‬2 min drive
  • ‪Tim Hortons - ‬3 min drive
  • ‪Wendy's - ‬2 min drive

About this property

Comfort Inn & Suites

Hotel near Strathcona Paper Centre in Napanee
Comfort Inn & Suites offers its guests an indoor pool and a fitness center. Public spaces have free WiFi and wired Internet. Free breakfast is served daily. Barbecue grills, gift shops/newsstands, and a picnic area are also featured at the business-friendly Comfort Inn & Suites. Free self parking is available.

This Napanee hotel is smoke free.

  • 66 guestrooms or units
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Elevator
  • No smoking on site
Comfort Inn & Suites offers 66 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature down comforters and premium bedding. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This Napanee hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Similar properties

Lobby
Hampton Inn By Hilton Napanee
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.4 out of 5, Excellent, 1,000 reviews
$78 nightly
The price is $88
Mar 29 - Mar 30
Total with taxes and fees
Hampton Inn By Hilton Napanee

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: CAD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

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Frequently asked questions

How close is Comfort Inn & Suites to the airport?

Comfort Inn & Suites is 23.5 mi (32-min drive) away from the Kingston, ON (YGK-Norman Rogers) airport, the closest popular airport to the property.

How much does it cost to stay at Comfort Inn & Suites?

As of Mar 12, 2026, prices found for a 1-night stay for 2 adults at Comfort Inn & Suites on Mar 15, 2026 start from $98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Comfort Inn & Suites have an airport shuttle?

Airport shuttle services are not available at Comfort Inn & Suites.

Does Comfort Inn & Suites offer free breakfast?

Comfort Inn & Suites offers free continental breakfast on weekdays between 6:30 AM and 9:30 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Comfort Inn & Suites?

No, there is no casino at this hotel.

What time is check-in at Comfort Inn & Suites?

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM.

Is there free parking at Comfort Inn & Suites?

This hotel offers free self parking.

Does Comfort Inn & Suites have a pool?

Comfort Inn & Suites features an indoor pool.

Does Comfort Inn & Suites have a spa?

There are no spa services available at this hotel.

How close is Comfort Inn & Suites to downtown Napanee?

Comfort Inn & Suites is 1.7 mi away from Napanee.

Comfort Inn & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 545 out of 1000 reviews
Rating 8 - Good. 319 out of 1000 reviews
Rating 6 - Okay. 77 out of 1000 reviews
Rating 4 - Poor. 27 out of 1000 reviews
Rating 2 - Terrible. 32 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

4/10 Poor

Jose

Messaged the hotel to change my reservation and never received a response.
Stayed 1 night in Dec 2025

10/10 Excellent

Trevor

Traveled with family
Liked: Cleanliness, staff & service, amenities
Rooms were great
Stayed 1 night in Dec 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

8/10 Good

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very clean, large breakfast area with a great breakfast. Pool was a good size but A LOT of chlorine . Burns your eyes just by stepping in the room . Overall, it was a great stay, great price and would absolutely dtay here again
Stayed 1 night in Nov 2025

10/10 Excellent

Geoff

Stayed 1 night in Nov 2025

10/10 Excellent

Boulos, Ottawa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect. Room was clean. Staff were all kind, helpful and welcoming.
Stayed 1 night in Nov 2025

10/10 Excellent

Cindy

Liked: Cleanliness
Stayed 1 night in Nov 2025

10/10 Excellent

Janet

Traveled with family
Front desk service. Quick professional and friendly
Stayed 1 night in Nov 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Very accommodating
Stayed 1 night in Nov 2025

10/10 Excellent

Cierra

Stayed 1 night in Nov 2025

10/10 Excellent

Tara

Stayed 1 night in Nov 2025

8/10 Good

Oussama

Stayed 1 night in Nov 2025

8/10 Good

Glenn

Stayed 1 night in Oct 2025

2/10 Terrible

Nicole

Disliked: Cleanliness, staff & service, amenities
Disappointing and discriminatory stay. I waited at the front desk until I rang the bell. The staff member apologized, saying she was watching Facebook reels. I checked in and found the room dirty—dead bugs and hair on the floor. Too exhausted to switch rooms, I cleaned it myself. Noise from above and slamming doors made sleep impossible. At 11:08 a.m., I was woken by aggressive knocking. Deb told me I was past checkout. I apologized and packed quickly. At checkout, Deb said she added a $20 dog fee. I asked if service dogs are charged—she said yes repeatedly. When I clarified mine was a working service animal, she demanded proof of disability, which violates ADA law. She then threatened a $40 late checkout fee instead. I showed timestamped photos of the dirty room. She accused me of lying and refused to acknowledge the evidence. No apology, no accountability. This was one of the most unprofessional, disrespectful experiences I’ve had. Guests with disabilities deserve lawful, honest, and respectful treatment.
Stayed 1 night in Nov 2025

10/10 Excellent

Suprojit

Business traveler
Liked: Cleanliness, staff & service, amenities
Good rooms, newly renovated it seemed. The breakfast is hot and not bad considering the price. There was just this weird constant sound from the AC which kind of bothers you all night.
Stayed 2 nights in Nov 2025

10/10 Excellent

Gayle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant staff. Rooms are good and beds comfortable. Didn't have breakfast this time but I find it very good. I recommend.
Stayed 1 night in Nov 2025

8/10 Good

Darth

It was as expected.. friendly staff..
Stayed 2 nights in Oct 2025

2/10 Terrible

Suzanne

Liked: Cleanliness, property conditions & facilities
New and clean property. Room was nice. Got about 3 hours sleep as parties going on in the hallway until 3:30am. Complained to front desk and they did come up once, but no follow up. THIS is the reason why people book Air BNBs rather than hotel rooms.
Stayed 1 night in Oct 2025

8/10 Good

Carol Ann

Liked: Cleanliness, amenities, property conditions & facilities
A very good experience overall. The room was spotlessly clean with a comforable bed and quiet location. The temperature in the room and building were very comfortable. Breakfast was good with plenty of choices. I would be happy to return.
Stayed 1 night in Oct 2025

10/10 Excellent

Cathy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always, we enjoy this Comfort Inn. The grandkids love the pool. Breakfast is good too!
Stayed 2 nights in Oct 2025

10/10 Excellent

lisa

Stayed 1 night in Oct 2025

8/10 Good

pat

Stayed 1 night in Oct 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Dan

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Jeff

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the window sill had a few dead flies in it, but other then that it was a enjoyable stay. I would definitely stay here again
Stayed 1 night in Oct 2025