Tru By Hilton Gaylord, MI

2.5 star property
Gaylord guestrooms with free WiFi

Choose dates to view prices

Photo gallery for Tru By Hilton Gaylord, MI

Lobby
Exterior
Terrace/patio
Reception
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1048 WEST MAIN STREET, Gaylord, MI, 49735
  • Place, Otsego County Historical Museum
    ‪15 min walk‬
  • Place, Bavarian Falls Park
    ‪18 min walk‬
  • Place, Gaylord Discovery Center
    ‪2 min drive‬

Room options

Room, 1 King Bed

8.8 out of 10
Excellent
(60 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

8.8 out of 10
Excellent
(38 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

King Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

King Room With Tub-Mobility Accessible

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 4

Guest Room With 2 Queen Beds And Tub-Mobility Accessible

  • Sleeps 4

About the neighborhood

Gaylord

In Gaylord .You'll find Otsego County Historical Museum and Call of the Wild Museum within 2 miles (3 km) of this hotel. Bavarian Falls Park and Otsego Memorial Hospital are also within 2 miles (3 km).

What's nearby

  • Otsego County Historical Museum - 15 min walk - 0.8 miles
  • Bavarian Falls Park - 18 min walk - 1.0 mile
  • Gaylord Discovery Center - 2 min drive - 1.6 miles
  • Otsego County Sportsplex - 2 min drive - 1.6 miles
  • Otsego Memorial Hospital - 2 min drive - 1.4 miles

Getting around

  • Pellston, MI (PLN-Pellston Regional) - 49 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Five Guys - ‬10 min walk
  • ‪Qdoba Mexican Eats - ‬8 min walk
  • ‪Culver's - ‬12 min walk
  • ‪Taco Bell - ‬5 min walk

About this property

Tru By Hilton Gaylord, MI

Gaylord guestrooms with free WiFi
Tru By Hilton Gaylord, MI offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and coworking spaces. The business-friendly Tru By Hilton Gaylord, MI also features coffee/tea in a common area, a convenience store, and a front-desk safe. Free self parking is available.

This Gaylord hotel is smoke free.

  • 92 guestrooms or units
  • 4 levels
  • Built in 2021
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
Tru By Hilton Gaylord, MI offers 92 air-conditioned accommodations with hair dryers and irons/ironing boards. 55-inch flat-screen televisions come with premium satellite channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Similar properties

Property amenities

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch flat-screen TV with premium cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRU BY Hilton Gaylord
Tru By Hilton Gaylord, MI Hotel
Tru By Hilton Gaylord, MI GAYLORD
Tru By Hilton Gaylord, MI Hotel GAYLORD

Frequently asked questions

How close is Tru By Hilton Gaylord, MI to the airport?

Tru By Hilton Gaylord, MI is 48.2 mi (49-min drive) away from the Pellston, MI (PLN-Pellston Regional) airport, the closest popular airport to the property.

How much does it cost to stay at Tru By Hilton Gaylord, MI?

As of Mar 15, 2026, prices found for a 1-night stay for 2 adults at Tru By Hilton Gaylord, MI on Mar 29, 2026 start from $101, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Tru By Hilton Gaylord, MI have an airport shuttle?

Airport shuttle services are not available at Tru By Hilton Gaylord, MI.

Does Tru By Hilton Gaylord, MI offer free breakfast?

Tru By Hilton Gaylord, MI offers free buffet breakfast every day.

Is there a casino at Tru By Hilton Gaylord, MI?

No, there is no casino at this hotel.

What time is check-in at Tru By Hilton Gaylord, MI?

Check-in begins at 3:00 PM.

Is there free parking at Tru By Hilton Gaylord, MI?

This hotel offers free self parking.

Does Tru By Hilton Gaylord, MI have a pool?

Tru By Hilton Gaylord, MI features an indoor pool.

Does Tru By Hilton Gaylord, MI have a spa?

There are no spa services available at this hotel.

How close is Tru By Hilton Gaylord, MI to downtown Gaylord?

Tru By Hilton Gaylord, MI is 0.8 mi away from Gaylord.

Tru By Hilton Gaylord, MI Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 355 out of 562 reviews
Rating 8 - Good. 112 out of 562 reviews
Rating 6 - Okay. 55 out of 562 reviews
Rating 4 - Poor. 19 out of 562 reviews
Rating 2 - Terrible. 21 out of 562 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Kate

N/a
Stayed 1 night in Jan 2026

10/10 Excellent

Tonya

Stayed 2 nights in Nov 2025

8/10 Good

Amanda

Stayed 1 night in Nov 2025

8/10 Good

Carin

Stayed 1 night in Dec 2025

8/10 Good

Gerald

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Hotel is nice.
Stayed 3 nights in Dec 2025

2/10 Terrible

Mark

The power was out. Had to leave and go to Traverse City and book a different hotel.
Stayed 1 night in Dec 2025

10/10 Excellent

Justine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a great stay very kid friendly, pool is perfect for younger kids!
Stayed 1 night in Nov 2025

4/10 Poor

MARY

Traveled with partner, Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The elevator was broken because of the storm, we arrived on Friday evening and it could not be fixed until the Monday and my husband had a breathing machine which we had to physically carry upstairs which was very exerting however were very helpful. I do not understand why they don't have ice buckets in the room which can be used on multiple occasions, why do we have plastic ice buckets that are only usable once hanging on to the ice machine. There was no fruit at breakfast, the bread will stale the bagels were stale. I wonder when people think of these new concept of catering to millennials do they actually realize that what we do is sick a value for money please which will give us comfort. There were new glasses in the room there was not comfort in the room it was very basic, the room was small and it felt like economy rather than something chic for a millennium. The bathroom was nice and the toiletries in the bathroom were very good. The room was clean.
Stayed 1 night in Nov 2025

10/10 Excellent

KRYSTEN

Stayed 1 night in Nov 2025

8/10 Good

Paula

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The young lady that checked us in was fantastic.
Stayed 1 night in Nov 2025

10/10 Excellent

Jacquelyn, CAMDEN

Stayed 1 night in Nov 2025

2/10 Terrible

Chris

Traveled with family
Disliked: Cleanliness, staff & service, amenities
The room was filthy! There was black mold in the bathroom, ants in the bathroom, shower was filthy, bathroom floor was dirty and had hair all over, and the roomsmelled musty
Stayed 2 nights in Oct 2025

10/10 Excellent

nick

Fun
Stayed 1 night in Oct 2025

10/10 Excellent

William J

Business traveler
Liked: Cleanliness, staff & service, amenities
The hotel is very clean, staff friendly and a good value
Stayed 1 night in Nov 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
yes,team was happy andhelpful
Stayed 3 nights in Nov 2025

10/10 Excellent

Christopher

Stayed 1 night in Nov 2025

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great visit. The room was clean and the staff was friendly.
Stayed 1 night in Oct 2025

10/10 Excellent

Anthony

Stayed 2 nights in Nov 2025

10/10 Excellent

Steph

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Christie

Liked: Cleanliness, staff & service, amenities
Clean and staff was awesome!
Stayed 2 nights in Nov 2025

10/10 Excellent

Kerri

Stayed 2 nights in Oct 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was super clean as was the whole property
Stayed 1 night in Oct 2025

8/10 Good

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean; very minimalist. Bed linen somewhat rough and scratchy.
Stayed 1 night in Oct 2025

4/10 Poor

Halli

Traveled with group
Room was warm and stinky
Stayed 1 night in Oct 2025

10/10 Excellent

Dairus

Liked: Cleanliness, staff & service, property conditions & facilities
yes
Stayed 1 night in Oct 2025