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Hotel NEO+ Penang by ASTON

3.5 star property
3.5-star hotel near Hin Bus Depot Art Centre

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Photo gallery for Hotel NEO+ Penang by ASTON

Outdoor pool
Family Room | View from room
Exterior
Sundeck
Cafe

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
68 Jalan Gurdwara, George Town, Penang, 10300
  • Place, Hin Bus Depot Art Centre
    ‪1 min walk‬
  • Place, KOMTAR
    ‪2 min walk‬
  • Place, Chit Tiau Lor Ban San
    ‪7 min walk‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪19 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, in-room safe, desk

Deluxe Room

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | Premium bedding, minibar, in-room safe, desk

Family Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 388 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Double

Superior Double | Premium bedding, minibar, in-room safe, desk

Superior Double

9.2 out of 10
Wonderful
(7 reviews)
  • City view
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, minibar, in-room safe, desk

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin

Superior Twin | Premium bedding, minibar, in-room safe, desk

Superior Twin

9.2 out of 10
Wonderful
(7 reviews)
  • City view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Premium bedding, minibar, in-room safe, desk

Superior Double Room

  • Sleeps 2

View all photos for Superior Twin Room

Premium bedding, minibar, in-room safe, desk

Superior Twin Room

  • Sleeps 2

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • Sleeps 2

View all photos for Family Room

Premium bedding, minibar, in-room safe, desk

Family Room

  • Sleeps 2

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

  • Sleeps 2

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4.4 out of 5, Excellent, 1,002 reviews
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Mar 29 - Mar 30
Total with taxes and fees
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About the neighborhood

George Town

Downtown George Town stay.With a stay at this Downtown George Town hotel, you'll be steps from Hin Bus Depot Art Centre and KOMTAR. Chit Tiau Lor Ban San is 0.5 mi (0.9 km) away.

What's nearby

  • Hin Bus Depot Art Centre - 1 min walk - 0.0 miles
  • KOMTAR - 2 min walk - 0.1 miles
  • 1st Avenue Mall - 3 min walk - 0.2 miles
  • Chit Tiau Lor Ban San - 7 min walk - 0.4 miles
  • Georgetown UNESCO Historic Site - 12 min walk - 0.7 miles

Getting around

  • Penang Sentral - 26 min drive
  • Penang Intl. Airport (PEN) - 24 min drive

Restaurants

  • ‪Drunken Gelato - ‬1 min walk
  • ‪Good Friends Never Bojio - ‬1 min walk
  • ‪Lé 楽 - ‬1 min walk
  • ‪Nasi Kandar Hajah Mydin - ‬2 min walk
  • ‪Gama Hawker Stalls - ‬2 min walk

About this property

Hotel NEO+ Penang by ASTON

3.5-star hotel near Hin Bus Depot Art Centre
Hotel NEO+ Penang by ASTON offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

The business-friendly Hotel NEO+ Penang by ASTON also features concierge services, laundry facilities, and room service (during limited hours). Free self parking is available.

This 3.5-star George Town hotel is smoke free.

  • 196 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
Hotel NEO+ Penang by ASTON offers 196 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Similar properties

Exterior
St.Giles Wembley Penang
  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 979 reviews
$74 nightly
The price is $84
Mar 29 - Mar 30
Total with taxes and fees
St.Giles Wembley Penang

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: MYR 31.80 for adults and MYR 16 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MYR 90.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 31.80 for adults and MYR 16 for children
  • Rollaway bed fee: MYR 90.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and outdoor lighting in each accommodation.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel NEO Penang George Town
NEO Penang
Hotel NEO+ Penang George Town
NEO Penang George Town
Hotel NEO+ Penang
Neo Penang By Aston
Hotel NEO+ Penang by ASTON Hotel
Hotel NEO+ Penang by ASTON George Town
Hotel NEO+ Penang by ASTON Hotel George Town

Frequently asked questions

How close is Hotel NEO+ Penang by ASTON to the airport?

Hotel NEO+ Penang by ASTON is 10.7 mi (24-min drive) away from the Penang Intl. Airport (PEN) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel NEO+ Penang by ASTON?

As of Mar 15, 2026, prices found for a 1-night stay for 2 adults at Hotel NEO+ Penang by ASTON on Mar 31, 2026 start from $60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel NEO+ Penang by ASTON have an airport shuttle?

Airport shuttle services are not available at Hotel NEO+ Penang by ASTON.

How close is Hotel NEO+ Penang by ASTON to the beach?

This hotel is 7.6 mi (25-min drive) from Batu Ferringhi Beach and 7.7 mi (27-min drive) from Tanjung Bungah Beach. Don't forget your sunscreen!

Does Hotel NEO+ Penang by ASTON offer free breakfast?

Free breakfast isn’t provided at Hotel NEO+ Penang by ASTON, but buffet breakfast is offered for a fee of MYR 31.80 for adults and MYR 16 for children. It's available every day from 6:30 AM to 10 AM.

Is there a casino at Hotel NEO+ Penang by ASTON?

No, there is no casino at this hotel.

What time is check-in at Hotel NEO+ Penang by ASTON?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at Hotel NEO+ Penang by ASTON?

This hotel offers free self parking.

Does Hotel NEO+ Penang by ASTON have a pool?

Hotel NEO+ Penang by ASTON features an outdoor pool.

Does Hotel NEO+ Penang by ASTON have a restaurant?

Yes, there is a restaurant on site.

Does Hotel NEO+ Penang by ASTON have a spa?

There are no spa services available at this hotel.

How close is Hotel NEO+ Penang by ASTON to downtown George Town?

Hotel NEO+ Penang by ASTON is 0.5 mi away from George Town.

Hotel NEO+ Penang by ASTON Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 260 out of 956 reviews
Rating 8 - Good. 465 out of 956 reviews
Rating 6 - Okay. 186 out of 956 reviews
Rating 4 - Poor. 28 out of 956 reviews
Rating 2 - Terrible. 17 out of 956 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Ramzan

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly and helpful staff, good breakfast
Stayed 1 night in Dec 2025

8/10 Good

Tan

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Spacious room & close to Komtar. Hotel is just opposite of Hin Bus Depot.
Stayed 1 night in Nov 2025

10/10 Excellent

Wai Hing

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property suitable for a couple. Bed could be a tiny bit bigger
Stayed 2 nights in Oct 2025

10/10 Excellent

Yacoob

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel and lovely staff
Stayed 2 nights in Oct 2025

8/10 Good

Ching Loong

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient of parking
Stayed 1 night in Nov 2025

10/10 Excellent

Elaine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast has variety and place is walking distance to weekend market at Hin Bus Depot. Near distance to malls and night markets by grab.
Stayed 2 nights in Oct 2025

6/10 Okay

Surin Raj, Cottesloe

Traveled with partner, Traveled with family
Disliked: Amenities, property conditions & facilities
Good location. Rooms are clean and huge but poorly lit. Very basic gym
Stayed 3 nights in Oct 2025

6/10 Okay

SYLVESTER

Convenient
Stayed 3 nights in Aug 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great option.

Loved the room. The pool area was also lovely. Excellent service.
Stayed 1 night in Jul 2025

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed staying here. My room was gorgeous, with lots of light and space. The shower was fantastic! The pool on the roof was lovely and breakfast excellent. The hotel is a 10 min walk from the bus station, which makes it easy to get around. My only negative point was that there was very little tourist information available and staff were unaware of how to access tourist experiences. I'd suggest stocking materials from the local tourist information office.
Stayed 4 nights in May 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Well run hotel, helpful staff. Lots of great bars, restaurants, and grocery stores nearby.
Stayed 1 night in May 2025

8/10 Good

Seng Hooi, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
The room facility was good, location good too
Stayed 1 night in May 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing, location is very
Stayed 1 night in Apr 2025

10/10 Excellent

Jia Yong

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Private parking garage
Stayed 1 night in Apr 2025

10/10 Excellent

Ellen, Edmonton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delicious breakfast, excellent housekeeping, friendly and polite staff.
Stayed 7 nights in Mar 2025

8/10 Good

lim, Singapore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Location, surrounded by food restaurant, food market & shopping center. Room facility good.
Stayed 1 night in Mar 2025

10/10 Excellent

Geoffrey

Liked: Cleanliness, property conditions & facilities, room comfort

Nice clean room

Clean, quiet room with friendly staff. The hotel has water dispensers in the hallway to reduce plastic waste. Centrally located in George Town.
Stayed 3 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Good location, comfortable and clean room, convience store in the lobby, and reasonable rate. I would stay here again.
Stayed 3 nights in Feb 2025

8/10 Good

michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient clean. Good bed
Stayed 1 night in Feb 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay
Stayed 4 nights in Feb 2025

8/10 Good

Christine S K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Good location to get about in George town. Plenty of lical street food within walking distance. Water dispenser along the corridor if each level. Good view of the city skyline at the swimming pool level. ( top floor).Room is compact. Reasonably priced for size of room. Will stay there again.
Stayed 2 nights in Feb 2025

8/10 Good

michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the hotel and staff were. Great. The. Uffett breakfast was fabulous
Stayed 1 night in Feb 2025

8/10 Good

XUE WEI

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good, location wise is very convenient,many places is walkable, also got hotel own parking which is very convenient too .... The room consider big and comfort but the room is quite dark / yellowish,I think add two more lights will be better 😅
Stayed 2 nights in Feb 2025

8/10 Good

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
Room and bed was good..wifi & shower good.breakfast good...pool above average..... 1 elevator not working so was slow...the gym was a joke..should not say there is a gym...worked out off site..
Stayed 5 nights in Jan 2025

6/10 Okay

Brian

Traveled with group
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025