10/10 Excelente
Jan J., Mineral Wells, Tx
9 mar. 2025
Le gustó: Limpieza
Cut short, but WOW
This specific house was breath taking, so big and beautiful and wonderful. Unfortunately high winds knocked our power out about 15 minutes after arrival. Prior to that we explored the home and it was stunning. We were so excited for our vacation there! Yes it’s a mountain home with a narrow winding road but that should be expected in the mountains. About an hour after the power went out a wild fire sprung up at the base of the mountain forcing us to make the difficult decision to evacuate. We had a group of teenagers to get to safety. The property manager was in constant communication and the maintenance man Michael was amazing he brought us flashlights and then he showed up to assist us in evacuating. We later confirmed he also got the other guests out safely. The manager checked on us the next day and informed us they still had no power to the cabin and that there was smoke in the home. It was agreed that we unfortunately could not return and we sadly had to alter our trip. The company was amazing to offuer us a refund due to these extraordinary circumstances. Wild fire is definitely I am sad we could not enjoy this beautiful mountain home but I would return if I can! not a normal issue! helpfulfrequently anamazing.
Jan J.
Se hospedó 2 noches en marzo de 2025