8/10 Good
Keith M.
Aug 3, 2025
Liked: Cleanliness
Overall, this is a nice unit that needs a little work. While they are advertised as Luxury, I never felt they were luxurious. See below for reasons:Pros:- Great Views- Nice community pool (no private pool)- Get to see a lot of nature (Black and Brown bears!)- Hot tub was nice- Beds were comfortable- Parking right at unit- Fairly quiet and the layout doesn't make you feel like your on top of your neighbors.- Conveniently located for getting to Gatlinburg shopping and only 15-20 minutes from Pigeon Forge entertainment.Cons:- The VRBO listing states Pool and Community pool under amenities. There is only a community pool.- Refrigerator's ice maker did not work well. Leaked and created a block of ice and caused water to leak into the refrigerator itself.- Refrigerator is small for a unit that sleeps 8 people.- Had to deal with an ant infestation resulting in having to dispose of several food items. Took them over 24hrs to simply drop off a can of spray (it worked quickly though).- Two items in game room did not work: Air Hockey table & Golden Tee arcade cabinet.- Arrived to find all towels in the washing machine. We had to move to dryer and run several times to get dry- No cleaning supplies beyond a few "sample" size items they leave on table.-Limited kitchen supplies. What is available is very worn and beat up. No toaster and a very old coffee pot.- Shower downstairs was clogged.
Keith M.
Stayed 7 nights in Jul 2025