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Edgewater Hotel - Gatlinburg

3.0 star property
3-star hotel near Ripley's Aquarium of the Smokies

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Photo gallery for Edgewater Hotel - Gatlinburg

Indoor pool, outdoor pool
Free daily continental breakfast
Front of property - evening/night
Standard Room, 2 Queen Beds (Riverside) | Terrace/patio
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Parking available
  • Gym

Explore the area

View in a map
402 River Rd, Gatlinburg, TN, 37738
  • Place, SkyPark
    ‪3 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪4 min walk‬
  • Place, Anakeesta
    ‪6 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪82 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds (Riverside)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds (Riverside)

9.0 out of 10
Wonderful
(216 reviews)
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Romantic Room, Jetted Tub (Queen Bed)

Romantic Room, Jetted Tub (Queen Bed) | Desk, iron/ironing board, free WiFi, bed sheets

Romantic Room, Jetted Tub (Queen Bed)

9.2 out of 10
Wonderful
(34 reviews)
  • 301 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Handicapped Mountainside

King Handicapped Mountainside | Desk, iron/ironing board, free WiFi, bed sheets

King Handicapped Mountainside

9.6 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for King Room with River View

King Room with River View | Desk, iron/ironing board, free WiFi, bed sheets

King Room with River View

9.0 out of 10
Wonderful
(40 reviews)
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mountainside

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Mountainside

8.8 out of 10
Excellent
(235 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Gatlinburg

Downtown Gatlinburg stay.At this Downtown Gatlinburg hotel, you'll be within a 5-minute walk of Ripley's Aquarium of the Smokies and SkyPark. Anakeesta and Ole Smoky Moonshine Distillery are also within half a mile (1 km).

What's nearby

  • SkyPark - 3 min walk - 0.2 miles
  • Ole Smoky Moonshine Distillery - 4 min walk - 0.3 miles
  • Ripley's Aquarium of the Smokies - 4 min walk - 0.3 miles
  • Gatlinburg Convention Center - 4 min walk - 0.3 miles
  • Anakeesta - 6 min walk - 0.4 miles

Getting around

  • McGhee Tyson Airport (TYS) - 69 min drive

Restaurants

  • ‪Sugarlands Distilling Co. - ‬5 min walk
  • ‪Puckers Sports Bar - ‬4 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬4 min walk
  • ‪Jason Aldean’s Kitchen & Rooftop Bar - ‬4 min walk
  • ‪Tennessee Cider Company - ‬4 min walk

About this property

Edgewater Hotel - Gatlinburg

3-star hotel near Ripley's Aquarium of the Smokies
Edgewater Hotel - Gatlinburg offers its guests an indoor pool, an outdoor pool, and a fitness center. WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Free breakfast is served daily. A terrace, a vending machine, and a fireplace in the lobby are also featured at the business-friendly Edgewater Hotel - Gatlinburg. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Gatlinburg hotel is smoke free.

  • 1 building
  • 205 guestrooms or units
  • 8 levels
  • Meeting rooms
  • Continental breakfast (free)
  • Business facilities
  • Conference space
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Edgewater Hotel - Gatlinburg offers 205 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 16.46 per day)
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Fishing
  • Gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 32-inch TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from October 26 2025 to October 26 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Cribs (infant beds) are available for USD 20.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 16.46 per day
  • Crib (infant bed) fee: USD 20.0 per day
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in each accommodation.

Property is also known as

Edgewater Gatlinburg
Edgewater Hotel
Edgewater Hotel Gatlinburg
Gatlinburg Edgewater
Gatlinburg Edgewater Hotel
Hotel Edgewater
Edgewater Gatlinburg
Edgewater Hotel Gatlinburg
Edgewater Hotel - Gatlinburg Hotel
Edgewater Hotel - Gatlinburg Gatlinburg
Edgewater Hotel - Gatlinburg Hotel Gatlinburg

Frequently asked questions

How close is Edgewater Hotel - Gatlinburg to the airport?

Edgewater Hotel - Gatlinburg is 44.2 mi (69-min drive) away from the McGhee Tyson Airport (TYS) airport, the closest popular airport to the property.

How much does it cost to stay at Edgewater Hotel - Gatlinburg?

As of Oct 23, 2025, prices found for a 1-night stay for 2 adults at Edgewater Hotel - Gatlinburg on Nov 2, 2025 start from $140.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Edgewater Hotel - Gatlinburg have an airport shuttle?

Airport shuttle services are not available at Edgewater Hotel - Gatlinburg.

Does Edgewater Hotel - Gatlinburg offer free breakfast?

Edgewater Hotel - Gatlinburg offers free continental breakfast every day from 7:00 AM to 10:00 AM.

Is there a casino at Edgewater Hotel - Gatlinburg?

No, there is no casino at this hotel.

What time is check-in at Edgewater Hotel - Gatlinburg?

Check-in begins at 4 PM.

Is there free parking at Edgewater Hotel - Gatlinburg?

Free parking is not available at this hotel. Self parking is available for USD 16.46 per day.

Does Edgewater Hotel - Gatlinburg have a pool?

Edgewater Hotel - Gatlinburg features an indoor pool and an outdoor pool. The pool will be unavailable from October 26 2025 to October 26 2026 (dates subject to change).

Does Edgewater Hotel - Gatlinburg have a spa?

There are no spa services available at this hotel.

How close is Edgewater Hotel - Gatlinburg to downtown Gatlinburg?

Edgewater Hotel - Gatlinburg is 0.1 mi away from Gatlinburg.

Edgewater Hotel - Gatlinburg Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1339 out of 2436 reviews
Rating 8 - Good. 676 out of 2436 reviews
Rating 6 - Okay. 302 out of 2436 reviews
Rating 4 - Poor. 74 out of 2436 reviews
Rating 2 - Terrible. 45 out of 2436 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Trenton

Stayed 2 nights in Sep 2025

10/10 Excellent

Anna

Stayed 1 night in Sep 2025

8/10 Good

MICHELLE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Room was clean, staff was pleasant and we used the pool.
Stayed 1 night in Sep 2025

10/10 Excellent

Mandi

Stayed 2 nights in Aug 2025

10/10 Excellent

Patrick William

Stayed 3 nights in Jul 2025

10/10 Excellent

Barbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Convienant location. Parking on site for a small fee. Beds comfortable. Breakfast had lots of variety.
Stayed 1 night in Jul 2025

10/10 Excellent

Hilary

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful! Our room was clean and included a fridge, microwave, and coffee maker. We had a balcony with an extra locking mechanism for safety and we could see the pool from our room. Even though we did not use the pool during our stay, it looked clean and inviting. This hotel is very conveniently located to all the Ripely Attractions, shopping on the strip, and several restaurants. It is right next door to the Ripley Aquarium! The hotel is a little dated, but we can tell a lot of work and care has been put into maintaining the property, so it doesn’t look “outdated,” and much as it had an older charm. We look forward to staying again upon our next chip to Gatlinburg!
Stayed 1 night in Jul 2025

8/10 Good

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great location, close to everything
Stayed 2 nights in Jul 2025

10/10 Excellent

AHMED

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In downtown
Stayed 2 nights in Jul 2025

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay at Edgewater loved this hotel! Great
Stayed 3 nights in Jul 2025

8/10 Good

Mark Allen

Stayed 1 night in Jun 2025

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the Edgewater! Our room had a fireplace, and a very small balcony (2chairs +table). The room was spacious and the bathroom had wonderful counter space. The elevators are very, very slow. The hotel employees are helpful and friendly.
Stayed 2 nights in Jul 2025

6/10 Okay

Loralie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff is nice and accommodating, luggage cart dirty and old, rooms clean but need renovation
Stayed 1 night in Jul 2025

6/10 Okay

Elizabeth

Liked: Cleanliness
Disliked: Property conditions & facilities
The location of the property is great. The room was ok, the beds were a little too stiff for our liking but not horrible. The part that we wish we had known more about was the parking garage. My husband has a Chevrolet truck and we did not expect to have such a hard time parking in the garage. Cars picking wherever they wanted to park and taking the tall vehicle parking spots. It caused a lot of uncertainty of damage to our vehicle and if we would even be able to maneuver in the garage to begin with. Having to pay to park was also a little ridiculous with all the complications that come with parking t
Stayed 2 nights in Jul 2025

6/10 Okay

Siboney

Stayed 1 night in Jul 2025

10/10 Excellent

Kevin

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything from their complimentary breakfast to the pool and hot tubs were excellent.
Stayed 3 nights in Jul 2025

8/10 Good

Lara

Traveled with family
Liked: Staff & service

Great views, decent accommodations

Our check in experience was amazing! Quick, easy, friendly and they allowed us to check-in early. The room was clean but it could definitely use some updating. The breakfast options were basic and not really anything that we wanted to eat. The food did not look appetizing. Coffee wasn’t so great either but it worked. Location in town is great for walking to all the shops and restaurants and the views are outstanding. We would stay there again and recommend it to others.
Stayed 2 nights in Jul 2025

6/10 Okay

Claudia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was in Gatlinburg, TN. Location was excellent, close to strip. Security questioned my daughter (21) coming in at 4 am and followed her to the room. Asking if she had a reservation, name, etc. With all the bars and everything in Gatlinburg, is it so unusual that someone is coming in late?
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Pretty good place to stay - parking is awful

I went there when it was pretty loaded up with people. the parking situation is terrible. The elevator is borderline useless when lots of people are there. They need more parking options badly. Getting in and out of there is a pain.
Stayed 2 nights in Jul 2025

10/10 Excellent

Dan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, was able to walk out our hotel and start shopping around Gatlinburg
Stayed 4 nights in Jul 2025

10/10 Excellent

Virginia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here before and always friendly staff and so convenient to EVERYTHING!!!!! Balcony overlooking river is a plus!!!!
Stayed 1 night in Jul 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Diane

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The pool and hot tubs were filthy dirty and in terrible condition, bathroom was dirty, common areas outside were weed infested and filthy. Parking garage is very difficult to use and in poor condition. This place is in overall terrible condition - yikes!!
Stayed 2 nights in Jul 2025