Edgewater Hotel - Gatlinburg

3.0 star property
3-star hotel near Ripley's Aquarium of the Smokies

Choose dates to view prices

Photo gallery for Edgewater Hotel - Gatlinburg

Indoor pool, outdoor pool
1 bedroom, desk, iron/ironing board, free WiFi
Front of property - evening/night
Free daily continental breakfast
Standard Room, 2 Queen Beds (Riverside) | Terrace/patio

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Parking available
  • Gym

Explore the area

Map
402 River Rd, Gatlinburg, TN, 37738
  • SkyPark
    ‪3 min walk‬
  • Ripley's Aquarium of the Smokies
    ‪4 min walk‬
  • Anakeesta
    ‪6 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪82 min drive‬

Room options

King Room with River View

8.8 out of 10
Excellent
(28 reviews)
  • River view
  • Sleeps 3
  • 1 King Bed

Romantic Room, Jetted Tub (Queen Bed)

9.2 out of 10
Wonderful
(26 reviews)
  • 301 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Mountainside

8.8 out of 10
Excellent
(215 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

King Handicapped Mountainside

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds (Riverside)

9.0 out of 10
Wonderful
(187 reviews)
  • River view
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Gatlinburg

Downtown Gatlinburg stay.At this Downtown Gatlinburg hotel, you'll be within a 5-minute walk of Ripley's Aquarium of the Smokies and SkyPark. Anakeesta and Ole Smoky Moonshine Distillery are also within half a mile (1 km).

What's nearby

  • SkyPark - 3 min walk - 0.2 miles
  • Ole Smoky Moonshine Distillery - 4 min walk - 0.3 miles
  • Ripley's Aquarium of the Smokies - 4 min walk - 0.3 miles
  • Gatlinburg Convention Center - 4 min walk - 0.3 miles
  • Anakeesta - 6 min walk - 0.4 miles

Getting around

  • McGhee Tyson Airport (TYS) - 69 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬6 min walk
  • ‪Sugarlands Distilling Co. - ‬5 min walk
  • ‪Cliff Top Grill & Bar - ‬5 min walk
  • ‪Tennessee Cider Company - ‬4 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬4 min walk

About this property

Edgewater Hotel - Gatlinburg

3-star hotel near Ripley's Aquarium of the Smokies
Edgewater Hotel - Gatlinburg offers its guests an indoor pool, an outdoor pool, and a fitness center. WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Free breakfast is served daily. A terrace, a vending machine, and a fireplace in the lobby are also featured at the business-friendly Edgewater Hotel - Gatlinburg. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Gatlinburg hotel is smoke free.

  • 1 building
  • 205 guestrooms or units
  • 8 levels
  • Meeting rooms
  • Continental breakfast (free)
  • Business facilities
  • Conference space
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Edgewater Hotel - Gatlinburg offers 205 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English

Similar properties

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 16.46 per day)
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Fishing
  • Gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 32-inch TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Cribs (infant beds) are available for USD 20.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 16.46 per day
  • Crib (infant bed) fee: USD 20.0 per day
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in each accommodation.

Property is also known as

Edgewater Gatlinburg
Edgewater Hotel
Edgewater Hotel Gatlinburg
Gatlinburg Edgewater
Gatlinburg Edgewater Hotel
Hotel Edgewater
Edgewater Gatlinburg
Edgewater Hotel Gatlinburg
Edgewater Hotel - Gatlinburg Hotel
Edgewater Hotel - Gatlinburg Gatlinburg
Edgewater Hotel - Gatlinburg Hotel Gatlinburg

Frequently asked questions

How close is Edgewater Hotel - Gatlinburg to the airport?

Edgewater Hotel - Gatlinburg is 44.2 mi (69-min drive) away from the McGhee Tyson Airport (TYS) airport, the closest popular airport to the property.

How much does it cost to stay at Edgewater Hotel - Gatlinburg?

As of Jul 24, 2025, prices found for a 1-night stay for 2 adults at Edgewater Hotel - Gatlinburg on Aug 24, 2025 start from $137.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Edgewater Hotel - Gatlinburg have an airport shuttle?

Airport shuttle services are not available at Edgewater Hotel - Gatlinburg.

Does Edgewater Hotel - Gatlinburg offer free breakfast?

Edgewater Hotel - Gatlinburg offers free continental breakfast every day from 7:00 AM to 10:00 AM.

Is there a casino at Edgewater Hotel - Gatlinburg?

No, there is no casino at this hotel.

What time is check-in at Edgewater Hotel - Gatlinburg?

Check-in begins at 4 PM.

Is there free parking at Edgewater Hotel - Gatlinburg?

Free parking is not available at this hotel. Self parking is available for USD 16.46 per day.

Does Edgewater Hotel - Gatlinburg have a pool?

Edgewater Hotel - Gatlinburg features an indoor pool and an outdoor pool.

Does Edgewater Hotel - Gatlinburg have a spa?

There are no spa services available at this hotel.

How close is Edgewater Hotel - Gatlinburg to downtown Gatlinburg?

Edgewater Hotel - Gatlinburg is 0.1 mi away from Gatlinburg.

Edgewater Hotel - Gatlinburg Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1200 out of 2154 reviews
Rating 8 - Good. 604 out of 2154 reviews
Rating 6 - Okay. 251 out of 2154 reviews
Rating 4 - Poor. 64 out of 2154 reviews
Rating 2 - Terrible. 35 out of 2154 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

roland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

2/10 Terrible

Leonette

Traveled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
It’s very outdated the beds are terrible and the room smelled like cigarettes
Stayed 2 nights in May 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their vendo does not accept cards. You have to use their atm machine before you can buy a drink.
Stayed 2 nights in Apr 2025

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a hotel my family and I will likely stay at anytime we are in the area. The rooms are nice, having a balcony is a good added feature and the pool and hot tub area are excellent
Stayed 2 nights in Apr 2025

8/10 Good

Nathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great location,nice staff. Clean. Outdated/needs remodeled
Stayed 1 night in Apr 2025

6/10 Okay

pujan

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Vince

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that the property is surrounded by mountain on one side and stream on thee other! I do wish breakfast was served earlier; 7 is a little late for those guests heading to the park for hiking. Parking at trailheads fills up quickly.
Stayed 5 nights in Apr 2025

10/10 Excellent

RAVIKUMAR

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Natasha De la

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The river around, very accessible to everything, the staff, nice place.
Stayed 1 night in Apr 2025

8/10 Good

Jodi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was easy to get to, it was in walking distance to shopping and dinning. It was very quiet in our mountain view room. It's not a new property but well maintained. Their breakfast bar wasn't all that great, they need to add a toaster and bread.
Stayed 1 night in Apr 2025

6/10 Okay

Michele

Liked: Staff & service

It was an okay stay…

It was fine for the few hours that we needed it for before we could go to our air bnb the next morning. Definitely a dated hotel and the elevators took forever in the morning when it was busy. We finally just used the stairs after 3 rounds of not being able to get on elevator. Room was comfortable and deck was nice and front desk staff were friendly. We didn’t get to try the breakfast as the line was long so we didn’t want to wait. Overall the friendly staff was the best part.
Stayed 1 night in Apr 2025

4/10 Poor

Erika

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Property is very old. Had food under the night stand. Sugar in the crease of the bathroom counter. Parking deck is horrible to park in. Very hard to park in spots due to small areas. Very lound when people walk down the hall it sounds like they are in the room with you. Kids running up and down hall ways screaming. The positive is downtown gatlinburg is in walking distance. The river is also pretty to look at.
Stayed 3 nights in Apr 2025

10/10 Excellent

Mandy

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Free breakfast could use another pancake or waffle station, took forever to get one. Easy walk to Main Street. We had an updated room. Elevator is slow be prepared to wait. Pool was ok.
Stayed 5 nights in Apr 2025

8/10 Good

Nancy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was ok. The beds weren’t very comfortable. We drive a dodge ram 2500 and parking was a nightmare. It was right downtown though close to everything.
Stayed 1 night in Apr 2025

10/10 Excellent

Danielle

Stayed 1 night in Apr 2025

6/10 Okay

Kayla

Traveled with family
Liked: Staff & service
Bathroom was so small, couldn’t maneuver to close the door due to toilet location. Toilet ran non-stop during the day and at night. No high chairs in the breakfast area at all. Beds were alright, pool was pretty chilly but my kids enjoyed that the most. Also only 2 elevators and in the morning you may be waiting for 20-30 mins to get on. (Stairs aren’t accessible between the hotel room floors and the main area floors). Also the parking garage spaces are very condensed and difficult to get in and out of vehicles especially during the busy nights of our stay.
Stayed 4 nights in Apr 2025

10/10 Excellent

Florencia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended !!
Stayed 1 night in Apr 2025

10/10 Excellent

Aime

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family vacay

Excellent hotel staff, clean rooms. Pool was clean. Excellent location to downtown walking
Stayed 3 nights in Apr 2025

10/10 Excellent

Monique

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
This is a great budget property. The rooms were as expected. I appreciated having a balcony with great views for this price. I recommend the riverside view. The staff was great, very friendly and helpful. The pool/jacuzzi was also a good time for the days when we had extra time. The included continental breakfast could be improved to add another hot option for non-pork/meat eaters and/or a cooked oatmeal station. Overall, great stay and would stay here again for budget traveling.
Stayed 3 nights in Apr 2025

6/10 Okay

Janet

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Staff wasnt friendly when checking in. Its a good location. Close to everything you need.
Stayed 2 nights in Apr 2025

8/10 Good

Shirley

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was very walkable
Stayed 1 night in Apr 2025

10/10 Excellent

Emily

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Debbie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was in walking distance!! Friendly people!

10/10 Excellent

Jadon

Stayed 2 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location and views
Stayed 1 night in Apr 2025