2/10 Terrible
Lauren
Traveled with group
Nov 15, 2025
Disliked: Cleanliness, amenities, property conditions & facilities
Our stay started with the discovery that our bathroom was never cleaned before we checked into our room. A large clump of black hair came out of the drain when we first turned the shower on. It then took 2 additional attempts to clean the room to average standard.
The food at the buffet was not edible. No variety. Could tell that they used previous food and recycled it into other dishes. For example- hot dogs were on the lunch buffet when we arrived on Sunday. Saw those dogs for breakfast and lunch the next day. By the time they took them off the buffet, they were shriveling up and dry from sitting under the heat lamps.
It was not just the quality of food that was lacking, there was not enough food. They would make pancakes for the Buffett in the morning that opened at 7:00 am. They were gone by 8:00 and they would not make any more. Not much left on the buffett at 9:00.
The resort also needs to figure out how to keep the insects (especially flies and bees)off the food. Would find them stuck to the tongs!
The best part of the trip was the beautiful beach. Wyndham has made many improvements to the resort after a hurricane swept through 6 years ago, but rooms need renovation.
They have the potential to be a great place, but due to being poorly managed
housekeeping and food service the resort has a lot to be desired. If they would spend less time trying to get guests to buy into their VIP and vacation clubs, and more time making their resort better for current guests.
Lauren
Stayed 5 nights in Nov 2025
