The house itself is very cute & clean, and the neighborhood is quiet and convenient.The communication from the property company was less than stellar. The check in process was a mess, and they acted like we were inconveniencing them any time we had a question. There is no house manual or instructions on where to find the trash bins, how to turn on the fireplace, cleaning supplies/instructions for hot tub, etc. and when we asked about these things the replies were unhelpful and a little rude. The kitchen was also missing a lot of essentials (e.g. oven mitts, measuring spoons) but for a quick meal it was fine. We stayed over Christmas for 5 nights, so maybe it was just a busy time or would be better suited for someone looking for a short stay. Overall the house itself was nice, clean, and as advertised but we were really disappointed by the customer service from this company.