4/10 Malo
Paul B.
14 ago. 2025
No le gustó: Limpieza
Door lock didn't work (took 1/2 hr to get in). Unit wasn't clean. (housekeeping had to come out @ 10pm). Garage floor was filthy, covered with dirt. Description on website referenced 2 bikes with cable locks, neither of which were there. Lack of space in kitchen for food or other items. Owner had occupied almost all of cabinets. Same in the pantry. Bar-b-que grill was corroded & was not usable. Patio had not been cleaned. Leather sofa was so scratched it took 2 hrs to treat with leather cleaner. Hide-a-bed was covered with dog hairs & a sheet was left on the bed. Another 2 hr project to vacuum the dog hairs. Baseboards need to be cleaned (especially in the corners) Ants in primary bedroom. Also, primary bdrm had no place to put clothes except hanging rods in the closet. Mattress in primary bdrm was stained & mattress pad had a bad odor. We did not intend to spend so much of our time cleaning & washing sheets! Positive: Rebecca was great to assist us! Location was awesome. Garage was great for our truck & bikes (once we cleaned the floor) Lots of towels in the bathrooms. We would defintiely recommend a different cleaning service! We feel like we should get a refund for the cleaning fee!
Paul B.
Se hospedó 29 noches en julio de 2025