4/10 Poor
natasha
Feb 18, 2025
Swan Building:
Check in took 55 minutes standing in line!
Our room was dirty- specifically the shower seat.
The room stayed humid, everything was wet, and we were hot the entire stay!
The safe started beeping in our room when we were trying to go to bed, and it took 2 calls and over an hour to get someone there to fix it.
We were also on the second floor with no elevators or assistance, so I had to carry our luggage up for a week long trip with my young daughter. It was rough!
Breakfast was minimal.. and I wasn’t aware you had to ask for cups and tissues for the room. There was soap and lotion, but nothing else.
natasha
Stayed 1 night in Feb 2025