2/10 Terrible
Claudia C., Saint Johns
11 mar. 2025
No le gustó: Limpieza
Beware
This place does not look anything like the photos, if it did I wouldn’t be writing this. First it’s on a main thoroughfare with speed bumps due to the high volume of traffic. It’s not in a residential neighborhood, it’s commercial. Second not a home it’s a duplex. Third yard is not fenced in as stated and there was black dirt or mold on the ceiling vent. We had to leave immediately because I am a cancer survivor and will not sleep in a place not knowing. Nothing was done to accommodate us after a 5 hour drive and our service dog needing a fenced yard as well to stretch. Called VRBO immediately and VAcay Mode property management acknowledged the mold/dirt in writing but didn’t help us. We had to go and pay again at a hotel as this wasn’t a vacation but a stop to have treatment. Fought to get money back from VaCay with no response and VRBO only gave me some money as compensation but the property manager refused any refund after numerous attempts to contact them by VRBO and myself. This reservation was made through VRBO and the treatment after being a customer with VRBO for years was disappointing.
Claudia C.
Se hospedó 2 noches en enero de 2025