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The Carlton Hotel

3.0 star property
3-star Victorian hotel perfect for exploring Folkestone

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Photo gallery for The Carlton Hotel

Marina
Front of property
Interior
Family Room (Deluxe) | Soundproofing, free WiFi, bed sheets
Interior

Reviews

5.8 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Explore the area

View in a map
16/19 The Leas, Folkestone, England, CT20 2DU
  • Place, Leas Cliff Hall
    ‪1 min walk‬
  • Place, Folkestone Harbour
    ‪12 min walk‬
  • Place, Folkestone Beach
    ‪16 min walk‬

Room options

View all photos for Double Room

Double Room | Soundproofing, free WiFi, bed sheets

Double Room

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | Soundproofing, free WiFi, bed sheets

Twin Room

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Sea View

Flat-screen TV

Double Room, Sea View

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | Soundproofing, free WiFi, bed sheets

Family Room

  • Sleeps 4
  • 2 Double Beds and 1 Twin Bed

View all photos for Single Room

Single Room | Soundproofing, free WiFi, bed sheets

Single Room

  • 237 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room (Deluxe)

Family Room (Deluxe) | Soundproofing, free WiFi, bed sheets

Family Room (Deluxe)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Room (Extra bed)

Soundproofing, free WiFi, bed sheets

Double Room (Extra bed)

  • 398 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Twin Room, Sea View

Soundproofing, free WiFi, bed sheets

Twin Room, Sea View

  • 377 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Double Room, Sea View

Soundproofing, free WiFi, bed sheets

Classic Double Room, Sea View

  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Folkestone

Seaside stay .Your stay at this hotel will put you steps from Leas Cliff Hall and a 5-minute walk from Lower Leas Coastal Park. Leas Lift and Church of St Mary and St Eanswythe are also within half a mile (1 km).

What's nearby

  • Leas Cliff Hall - 1 min walk - 0.1 miles
  • Lower Leas Coastal Park - 1 min walk - 0.1 miles
  • Sandgate Beach - 7 min walk - 0.4 miles
  • Folkestone Harbour - 12 min walk - 0.7 miles
  • Folkestone Beach - 16 min walk - 0.9 miles

Getting around

  • Folkestone Central Station - 11 min walk

Restaurants

  • ‪The Bouverie Tap - ‬4 min walk
  • ‪Papas Fish & Chips - ‬3 min walk
  • ‪The Radnor Arms - ‬5 min walk
  • ‪The Firkin - ‬4 min walk
  • ‪Costa Coffee - ‬6 min walk

About this property

The Carlton Hotel

3-star Victorian hotel perfect for exploring Folkestone
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and 2 meeting rooms are available.

WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at The Carlton Hotel. Limited free parking is available on a first-come, first-served basis.

This Victorian Folkestone hotel is smoke free.

  • 70 guestrooms or units
  • 04 levels
  • 03 buildings
  • Built in 1880
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Carlton Hotel offers 70 accommodations with coffee/tea makers and complimentary toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Housekeeping is offered daily and hair dryers can be requested.

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Property amenities

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: GBP 5 for adults and GBP 5 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 15
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 5 for adults and GBP 5 for children
  • Late check-out fee: GBP 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Carlton Folkestone
Carlton Hotel Folkestone
The Carlton Hotel Hotel
The Carlton Hotel Folkestone
The Carlton Hotel Hotel Folkestone

Frequently asked questions

Does The Carlton Hotel have an airport shuttle?

Airport shuttle services are not available at The Carlton Hotel.

How much does it cost to stay at The Carlton Hotel?

As of Mar 6, 2026, prices found for a 1-night stay for 2 adults at The Carlton Hotel on Mar 8, 2026 start from $51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How close is The Carlton Hotel to the beach?

This hotel is a short 11-minute walk from Sandgate Beach and 1.3 mi (8-min drive) from Folkestone Beach. Don't forget your sunscreen!

Does The Carlton Hotel offer free breakfast?

Free breakfast isn’t provided at The Carlton Hotel, but continental breakfast is offered for a fee of GBP 5 for adults and GBP 5 for children. It's available every day from 7:30 AM to 9:30 AM.

Is there a casino at The Carlton Hotel?

No, there is no casino at this hotel.

What time is check-in at The Carlton Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at The Carlton Hotel?

This hotel offers free self parking.

Does The Carlton Hotel have a pool?

The Carlton Hotel does not have a pool.

Does The Carlton Hotel have a restaurant?

Yes, there is a restaurant on site.

Does The Carlton Hotel have a spa?

There are no spa services available at this hotel.

How close is The Carlton Hotel to downtown Folkestone?

The Carlton Hotel is 0.2 mi away from Folkestone.

The Carlton Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 149 out of 1000 reviews
Rating 8 - Good. 204 out of 1000 reviews
Rating 6 - Okay. 229 out of 1000 reviews
Rating 4 - Poor. 165 out of 1000 reviews
Rating 2 - Terrible. 253 out of 1000 reviews

5.6/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

5.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Daniel

Stayed 1 night in Dec 2025

2/10 Terrible

Niamh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The dirtiest hotel room I’ve ever stepped into. It took all of 10 minutes before we had to leave. The entire area of the building our room was in stank of mold and cigarettes, the window barely opening to relieve the smell. The room and corridor were caked in dust, and strings of cobwebs were hanging down over the bed. The entire atmosphere of the place felt unsavoury and unsafe. I told all this to someone at the front desk as we left and they were completely unresponsive, stating there was no manager to speak to. Horrible experience
Stayed 1 night in Nov 2025

4/10 Poor

Francesca

Liked: Staff & service
Disliked: Cleanliness, amenities
Room smelt of sewerage. Hallways smelt of weed! Beds very uncomfortable and not even as the floor wasn’t even. Walls paper thin could hear next door snoring as if they were y next to me. Don't bother with breakfast, it's toast, ham and cheese ! Even a reduced rate its not great.
Stayed 1 night in Nov 2025

2/10 Terrible

phol

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
When you get inside the hotel interior is okay. We ask for a ground room since we got kids and NO LIFT he said it was full. so he gave us the third floor. The room smell mouldy and when I woke up Ive got bitten by bed bugs. The bed is awful and it wasn’t even clean. the room heating is not working.
Stayed 1 night in Nov 2025

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities
Tv was not working as no signal to tv. Water to shower and sink not all that hot .
Stayed 1 night in Nov 2025

8/10 Good

BRIAN

Liked: Cleanliness, staff & service, amenities
Lovely sea view
Stayed 1 night in Nov 2025

10/10 Excellent

Matthew

Stayed 2 nights in Oct 2025

4/10 Poor

Deborah

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not the worst, very basic. Strong smell of damp. Bed very bouncy too bouncy. Very echoing. Sorry would not stay again.
Stayed 1 night in Oct 2025

4/10 Poor

Kate

Disliked: Cleanliness, property conditions & facilities, room comfort
Honest star ratings, however it is a budget hotel so I wasn’t expecting the ritz. If you’re the sort of traveller that watches “3 in a bed” and gets your magnifying glass out, this one isn’t for you. Car park was secure enough but parking bays didn’t exist and I got blocked in. Reception area was alright, staff helpful, and the communal areas have had an update but I didn’t really use. Happy points removed at being a solo female put on the ground floor, but I’m glad I didn’t get put upstairs as I heard those rooms are in worse condition. Room was very dated. And apart from the fact that the bed linen was clean and bathroom had clearly seen some bleach before I got there, could use a proper deep clean. Curtain didn’t close properly, I had to manoeuvre the chair to help me obtain some privacy from the car park. But we got there. Room was very cold, but it’s single plane glass in autumn/winter (going to be cold). Didn’t feel it once in bed (just didn’t want to get out). Shower got hot after a while of running water, pressure was not great. No wifi Pretty sure they used to make adverts warning people about fires plugging gangs into gangs back in the 90s but this was the wiring around my room. Telly had streaming options only, but tbh, these aren’t the sort of rooms you stay in longer than you need. I wasn’t there for the amenities, only to rest between days at an event and the room did the job. Location great for town and seafront.
Stayed 1 night in Oct 2025

4/10 Poor

Sarah

Traveled with partner
Disliked: Amenities, property conditions & facilities
Parking good,drinks good, however shower broke had to hold with one hand,floor in shower room dangerous...bed very noisy and uncomfortable
Stayed 1 night in Oct 2025

6/10 Okay

Charlie

Traveled with group
Liked: Staff & service, amenities
Staff very friendly. lounge, reception and bar very clean and refurbished. Unfortunately the room let it down with lots of damage to the walls and the bathroom including past damp leaks and previous guests hair everywhere. Free WiFi in room with smart tv and sea view within very close walking distance to the town was a bonus though, was fine for what we needed the room for.
Stayed 2 nights in Oct 2025

6/10 Okay

John

Traveled with partner
The staff were very friendly and helpful carrying our bag to our room. Sadly the room needs redecorating and the furniture was very tired, the carpet was very badly worn and needs replacing. There was no mattress protector on the bed. The bathroom is in dire need of updating and the plug in the sink did not fit the plug hole. The parking was a bonus though.
Stayed 2 nights in Sep 2025

8/10 Good

Mark

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good I was happy staying there
Stayed 1 night in Oct 2025

10/10 Excellent

Tracey

Stayed 1 night in Sep 2025

2/10 Terrible

Irene

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

2/10 Terrible

Tia

Disliked: Staff & service
Lied to me about saying was free parking use to their guests in the car park just to slap me with a fine be rude on the desk
Stayed 1 night in Sep 2025

8/10 Good

George

Traveled with partner
Liked: Cleanliness, staff & service
Great location near the sea. The hotel is old and characteristic but clean. The staff were friendly and helpful especially the receptionist as she helped with the parking and provided useful info.
Stayed 1 night in Sep 2025

10/10 Excellent

richard

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Andrew

Disliked: Staff & service, property conditions & facilities, room comfort

Budget isn’t the word

This hotel needs to be shut down asap it’s 20 years in need of renovation
Stayed 1 night in Sep 2025

2/10 Terrible

Derek

Disliked: Cleanliness, staff & service
whole experience was awful
Stayed 3 nights in Sep 2025

2/10 Terrible

Jay

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine. No complaints.
Stayed 2 nights in Sep 2025

6/10 Okay

Helen

Traveled with family
Ok for a night but attic room was dark and dingy.
Stayed 1 night in Sep 2025

4/10 Poor

Betty

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room and surrounding area were not clean. Blanket on bed not clean. Mattress on bed lumpy and uneven. Only thing that was ok was breakfast. P.S. water was running down the wall just above the electric fire, dangerous!! Won’t be back.
Stayed 1 night in Sep 2025

10/10 Excellent

Barrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and the room was immaculate Most impressive for me was the bar area which was warm and inviting Thank you for a wonderful stay
Stayed 1 night in Sep 2025