4/10 Malo
Jorge S.
28 dic. 2022
Disappointed
This was my 2nd time renting this property and was excited to spend the holidays with my family in this home after such a great experience in the home back in February. Check in was a breeze and the neighborhood is great. But, we arrived to a very cold home and immediately realized that the HVAC unit was not working. Thermostats had notifications that the furnace wasn't working since October. Not sure who cleans/looks after this house but, they obviously aren't doing a very good job I checked the air filters and they seemed that they had not been changed in years (Took Pictures) and there were also used cups left out in the patio area. Communicated this to the host @ 5:56 pm and never received a reply. I messaged again @ 9:13pm due to the temp inside the house now being @ 58 degrees and dropping and advised host. Replied and said they were working on getting a Tech over to the house and they were looking to buy portable heaters. Neither came and never heard from the host again until Next day @ 1:25pm while we were downtown that a tech was at the house luckily my dad was at the house. Tech wasn't able to fix the heater and never heard from host again about any type of solution and the heater never worked. Also the Stove is still broken from when I stayed in February and the railing to the stair case is also broken as well as stains all over the couches that are in the entrance. This is such a shame as the house has the potential to be amazing in a great location but isn't being kept up with and I will never be staying at this property again.
Jorge S.
Se hospedó 3 noches en diciembre de 2022