Hotel Riu Guanacaste - All Inclusive

3.5 star property
3.5-star beachfront property near Ocotal Beach

Choose dates to view prices

Photo gallery for Hotel Riu Guanacaste - All Inclusive

Waterslide
Creator video
2 bedrooms, minibar, in-room safe, blackout drapes
Aerial view
5 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • All inclusive
  • 24/7 front desk
  • Bar

Explore the area

Map
Sardinal de Carrillo, Playa Matapalo, Sardinal, Guanacaste
  • Diamante Eco Adventure Park
    ‪6 min walk‬
  • Coco Beach
    ‪36 min drive‬
  • Ocotal Beach
    ‪39 min drive‬
  • Liberia (LIR-Daniel Oduber Intl.)
    ‪52 min drive‬

Room options

Double Room, Courtyard View (E)

  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Deluxe Room (U)

  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

Standard Double Room, Connecting Rooms, Garden View (L)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Connecting Rooms (L)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Superior Room (U)

  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Connecting Rooms, Ocean View (L)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Sea View (L)

  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite (L)

  • 710 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, Ocean View (U)

7.0 out of 10
Good
(36 reviews)
  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Deluxe Room, Pool View (B2C-US)

  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

Superior Double Room, 2 Bedrooms (U)

  • 323 sq ft
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Deluxe Room (B2C-US)

  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

Double Room, 2 Bedrooms (U)

  • 334 sq ft
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Deluxe Room, Pool View (B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

Suite (U)

8.6 out of 10
Excellent
(12 reviews)
  • Sleeps 2
  • 1 King Bed

Double Room, Connecting Rooms (ROH | C)

  • 334 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Family Suite, 2 Bedrooms (L)

  • 818 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Double Room, 2 Bedrooms, Ocean View (U)

8.0 out of 10
Very good
(1 review)
  • 334 sq ft
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Superior Double Room, Connecting Rooms (C)

  • 334 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Standard Double Room, Sea View (E)

  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (L)

  • 710 sq ft
  • Sleeps 2
  • 1 King Bed

Double Room, Connecting Rooms, Ocean View (C)

  • 334 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Family Room, 2 Bedrooms (Superior | B2C-US)

  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

Family Room, 2 Bedrooms, Pool View (Superior | B2C-US)

  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

Double Room, Garden View (L)

  • 185 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room (L)

  • 409 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 King Bed

Family Suite, 2 Bedrooms (B2C-US)

  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Family Room (B2C-US)

  • Sleeps 4
  • 1 Double Bed and 1 King Bed

Family Room, 2 Bedrooms, Pool View (Superior | B2C-CA)

  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

Deluxe Room (B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

Family Room, 2 Bedrooms (Superior | B2C-CA)

  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

Family Suite, 2 Bedrooms (B2C-CA)

  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Double Room, 2 Bedrooms, Ocean View (B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Family Room (B2C-CA)

  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

Double Room, 2 Bedrooms (ROH | B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (B2C-US)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Double Room (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite (B2C-CA)

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Suite, Jetted Tub, Ocean View (U)

  • 710 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, Ocean View (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (B2C-CA)

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Suite (B2C-US)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Superior Double Room, 2 Bedrooms (B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Superior Room (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms (U)

  • 807 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Suite, Jetted Tub, Ocean View (E)

  • 710 sq ft
  • Sleeps 2
  • 1 King Bed

Double Room (U)

7.6 out of 10
Good
(152 reviews)
  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Room (U)

7.6 out of 10
Good
(31 reviews)
  • 409 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 King Bed

Family Suite, 2 Bedrooms (C)

10.0 out of 10
Exceptional
(1 review)
  • 818 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Suite (E)

  • 710 sq ft
  • Sleeps 2
  • 1 King Bed

Suite (C)

9.4 out of 10
Exceptional
(3 reviews)
  • 710 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms, Pool View (Superior | L)

  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

Deluxe Room (C)

  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

Deluxe Room, Pool View (C)

  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

Suite, Jetted Tub, Ocean View (C)

  • 710 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms (Superior | C)

  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

Family Room (C)

9.0 out of 10
Wonderful
(2 reviews)
  • 398 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms, Pool View (Superior | C)

  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

Double Room (ROH | C)

7.8 out of 10
Good
(7 reviews)
  • 334 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Deluxe Room, Pool View (U)

  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

Family Room, 2 Bedrooms (Superior | U)

8.0 out of 10
Very good
(1 review)
  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

Family Room, 2 Bedrooms, Pool View (Superior | U)

  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

Double Room (E)

8.0 out of 10
Very good
(1 review)
  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Superior Double Room (C)

  • 334 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Deluxe Room (L)

  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

Deluxe Room, Pool View (L)

  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

Double Room (L)

  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Ocean View (C)

8.8 out of 10
Excellent
(3 reviews)
  • 334 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms (Superior | L)

  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

Family Room (& Friends | U)

  • Sleeps 5
  • 1 King Bed and 1 Double Bed

Superior Double Room (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Room, Garden View (& Friends | U)

  • Sleeps 5
  • 1 King Bed and 1 Double Bed

Double Room, Connecting Rooms, Ocean View (B2C-CA)

  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Standard Double Room, Ocean View (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Superior Double Room, Connecting Rooms (B2C-CA)

  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Double Room, Connecting Rooms (ROH | B2C-CA)

  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Double Room (ROH | B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room (Swim up | U)

  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (U)

  • Sleeps 2
  • 1 King Bed

Double Room Standard With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Double Room Standard With Garden View

  • Sleeps 4
  • 2 Double Beds

Room Standard

  • Sleeps 4
  • 2 Double Beds

Quadruple Room

  • Sleeps 4
  • 1 Full Bed(s) and 1 King Bed(s)

Family Room -5 Guests-

  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Suite Deluxe With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed(s)

Suite

  • Sleeps 2
  • 1 King Bed(s)

Room Standard

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed

Room Standard With Pool View

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed

About the neighborhood

El Ocotal

On the beach.Your stay at this Sardinal property places you within a 10-minute walk of Diamante Eco Adventure Park and Playa Matapalo. Haras del Mar Equestrian Center is within 3 miles (5 km) and Bahia Pez Vela Beach is within 9 miles (15 km).

What's nearby

  • Diamante Eco Adventure Park - 6 min walk - 0.4 miles
  • Playa Potrero - 32 min drive - 10.8 miles
  • Coco Beach - 36 min drive - 14.3 miles
  • Ocotal Beach - 39 min drive - 15.2 miles
  • Bahia Pez Vela Beach - 45 min drive - 16.1 miles

Getting around

  • Daniel Oduber Intl. Airport (LIR) - 53 min drive

Restaurants

  • ‪Restaurante Arenal - ‬9 min walk
  • ‪Restaurante Ocotal - ‬9 min walk
  • ‪Sports Bar - ‬9 min walk
  • ‪Restaurante Liberia - ‬9 min walk
  • ‪Restaurante Papagayo - ‬6 min walk

About this property

Hotel Riu Guanacaste - All Inclusive

3.5-star beachfront property near Ocotal Beach
Hotel Riu Guanacaste - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Hotel Riu Guanacaste - All Inclusive, you'll find a full-service spa, a complimentary water park, and 3 outdoor swimming pools. There are 5 restaurants on site. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. Free breakfast is served daily. Public spaces have free WiFi.

A children's pool, a health club, and a nightclub are also featured at the family-friendly Hotel Riu Guanacaste - All Inclusive. Self parking is free.

This 3.5-star Sardinal property is smoke free.

  • 1 building
  • 701 guestrooms or units
  • 6 levels
  • 5 dining venues
  • 5 bars or lounges
  • Buffet breakfast (free)
  • Nightclub
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Gift shop
  • Beauty salon
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar by the pool
  • Swim-up bar
Hotel Riu Guanacaste - All Inclusive offers 701 accommodations with minibars and laptop-compatible safes. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Sardinal property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Renova Spa has 8 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free water park access
  • Playground
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 5 bars/lounges
  • 5 restaurants
  • A poolside bar
  • A swim-up bar

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free water park
  • Full-service spa
  • Health club
  • Indoor tennis court
  • Kayaking
  • Nightclub
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Waterslide
  • Windsurfing

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Guanacaste - All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa and Mastercard. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

All Inclusive Guanacaste
Guanacaste All Inclusive
Guanacaste Riu
Riu Guanacaste
Riu Guanacaste All Inclusive
Riu Guanacaste All Inclusive El Ocotal
Riu Guanacaste El Ocotal
Hotel Riu Guanacaste All Inclusive El Ocotal
Hotel Riu Guanacaste All Inclusive
Riu Guanacaste All Inclusive All-inclusive property El Ocotal
Riu Guanacaste All Inclusive All-inclusive property
Riu Guanacaste Inclusive Ocot
Riu Guanacaste All Inclusive
Hotel Riu Guanacaste - All Inclusive Sardinal
Hotel Riu Guanacaste - All Inclusive All-inclusive property

Frequently asked questions

How close is Hotel Riu Guanacaste - All Inclusive to the airport?

Hotel Riu Guanacaste - All Inclusive is 21 mi (53-min drive) away from the Daniel Oduber Intl. Airport (LIR) airport, the closest popular airport to the property.

Does Hotel Riu Guanacaste - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Hotel Riu Guanacaste - All Inclusive.

How close is Hotel Riu Guanacaste - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Hotel Riu Guanacaste - All Inclusive offer free breakfast?

Hotel Riu Guanacaste - All Inclusive offers free buffet breakfast every day from 7 AM to 10 AM.

Is there a casino at Hotel Riu Guanacaste - All Inclusive?

No, there is no casino at this property, but El Coco Casino (22-min drive) is nearby.

What time is check-in at Hotel Riu Guanacaste - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11 PM.

Is there free parking at Hotel Riu Guanacaste - All Inclusive?

This property offers free self parking.

Does Hotel Riu Guanacaste - All Inclusive have a pool?

Hotel Riu Guanacaste - All Inclusive features 3 outdoor pools and a children's pool.

Does Hotel Riu Guanacaste - All Inclusive have a restaurant?

There are 5 onsite restaurants, offering options like international cuisine, ocean views, and a poolside location.

Does Hotel Riu Guanacaste - All Inclusive have a spa?

Pamper yourself with a day at Renova Spa, where you can enjoy massages, body scrubs, and facials.

How close is Hotel Riu Guanacaste - All Inclusive to downtown Sardinal?

Hotel Riu Guanacaste - All Inclusive is 2 mi away from El Ocotal.

Hotel Riu Guanacaste - All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 562 out of 1475 reviews
Rating 8 - Good. 396 out of 1475 reviews
Rating 6 - Okay. 272 out of 1475 reviews
Rating 4 - Poor. 117 out of 1475 reviews
Rating 2 - Terrible. 128 out of 1475 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Martin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 4 nights in Apr 2025

10/10 Excellent

Joseph

Stayed 6 nights in Mar 2025

10/10 Excellent

Joseph

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

6/10 Okay

Shelly, MONUMENT

Riu was fi
Stayed 4 nights in Mar 2025

4/10 Poor

Erin

Disliked: Property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Maria Christina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing !
Stayed 3 nights in Mar 2025

10/10 Excellent

Jeanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for our family to play and enjoy the beach and pools at the end of our Costa Rican vacation. Very family friendly and plenty to do on the property and lots of options for local and travel excursions.
Stayed 4 nights in Mar 2025

8/10 Good

Paul Lepro

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction noise and construction work all at entry to hotel.
Stayed 6 nights in Mar 2025

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

8/10 Good

Anthony

Traveled with family
Liked: Cleanliness, staff & service
From a design standpoint the property has a great layout, nice pools nearby bar. The buffet was great some pushy people that acted like it was their last supper. They had evening entertainment not just Michael Jackson if you ever stayed at a resort in D.R. you know what I'm talking about. Dancing and music with some Costa Rican flare Diamante reserve nearby which was nice to visit. The staff was helpful. Not so great our elevator broke down only one working which would get packed. Often times I walked up to the 3rd floor. The beds lacked cushion, and I woke up with an sore back. The bathroom faucet used to be silver now its worn out in between silver and yellow. Our toilet had a foul odor I suspect they may use well water. My A/C only had one speed high and off and if you open the patio door and don't lock it closed the A/C auto turns off. During my checkout I had to walk down with my suitcase and carryon and the front desk told my I had to bring my used pool towels or pay a penalty. Why not just have the maid account for it totally unnecessary. It's a hotel with a lot of potential but if you're going to charge a premium price you should reinvest in the resort and don't inconvenience the guests.
Stayed 5 nights in Mar 2025

8/10 Good

Toni

Stayed 6 nights in Mar 2025

6/10 Okay

Sarah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Restaurants not open every day. Hard for the open ones to keep up with food
Stayed 5 nights in Mar 2025

10/10 Excellent

Jessica

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

2/10 Terrible

michael allen

Traveled with partner
Disliked: Cleanliness, amenities
there are two Riu hotels next to each other this one is old and run down. outlets falling out of the wall. Garbage all over the grounds. all inclusive hotel its one of the worst that I have been to.
Stayed 8 nights in Jan 2025

8/10 Good

Laura, Castlegar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Riu Guanacaste All-Inclusive Resort provides excellent service, clean and spacious rooms, and a beautiful setting. Our room in the quiet new building was ideal for relaxation, though the long walk to the beach and bars might not suit those with mobility challenges. The mini-fridge was restocked every two days, and we had no issues using the in room safe. Meals were fresh and flavorful, even at the buffets, and the drinks were great. The pools were warm, like bath water, and the ocean offered warm swimming conditions with occasional large waves. A major highlight was the wildlife—howler monkeys were abundant in the trees, and gentle capuchins even took fruit from our hands. Excursions required travel, with most over an hour away. However, the Diamonte Eco Adventure Park was just 10 minutes by bus, and the water taxi to Playa de Coco offered a unique experience, despite the challenge of docking boats amid waves and riptides. The Monkey Bar, a 10-minute walk along the beach, was a must-see with plentiful and friendly monkeys, though better trail signage would be helpful. Entertainment catered to children, making it great for families but less so for adults seeking variety. The resort is somewhat isolated, and the air conditioning didn’t meet North American standards, so bringing a fan is recommended. Overall, Riu Guanacaste is a fantastic choice for families, couples, or adventurers seeking relaxation and memorable wildlife experiences.
Stayed 7 nights in Mar 2025

10/10 Excellent

Isaac

Traveled with family
Liked: Cleanliness, staff & service, amenities
The air conditioning in rooms are terrible and almost all fans around the lobby and theater doesn’t work.
Stayed 7 nights in Mar 2025

10/10 Excellent

Brett Howard, Pleasant Hill

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food, great service. Rooms were nice but the step in bathtub needs to go. Drinks were somewhat watered down. Air conditioning worked great.
Stayed 9 nights in Feb 2025

2/10 Terrible

Karen

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
HORRIBLE EXPERIENCE!!! Not a 5 star resort. dinning very limited. No reservations policy, had to make a 1 hour line to have one decent meal- the rest of the time I had to eat a the same buffet. Which at least was good but it’s the same food customer service IS HORRIBLE. employees are not attentive at all. WILL NEVER DO THIS AGAIN.
Stayed 4 nights in Mar 2025

6/10 Okay

Wanjiku

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nightly entertainment was great! Food and service were below average. Food very repetitive. Lunch buffet is honestly terrible. Staff overworked and impersonal. Daytime entertainment was lackadaisical and beach is uninspired. Elevators are permanently broken. Toilet always smelled. We had to close the door consistently and air out the room everyday to get rid of smell. Beds were rocks. My shoulders are still in pain. Very disappointed in this resort. Won't be back.
Stayed 5 nights in Feb 2025

10/10 Excellent

Ane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good food
Stayed 14 nights in Feb 2025

10/10 Excellent

Nataraj

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The amenities at the property was one the highlights of the visit. It is an all-inclusive resort with plenty of dining options. One of the biggest pools I have seen, There is also a water park for kids to enjoy.
Stayed 5 nights in Mar 2025

10/10 Excellent

Eliana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly.
Stayed 5 nights in Mar 2025

8/10 Good

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
We like to go to bed early but we’re unable to sleep until music ended at 11:00pm. Would have preferred a room not facing courtyard if you have them. Otherwise liked the resort.
Stayed 7 nights in Mar 2025

2/10 Terrible

Cynthia Demetra

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
March 15, 2025 Riu Management: I’m writing to address our recent vacation stay at the Riu Guanacaste of which we choose to return to since our first trip approximately ten years ago since we loved it so much and had such a pleasant time. Unfortunately, this time around we were note so happy and very upset with our return. Housekeeping treated us putting it blunting awful. We had to ask everyday for our room to be cleaned upon coming back from the pool at the end of a day. We thought ok one day, but it became each day. Then when one day they did do it, they put the wet bath mat back instead of a clean dry one. When the young pool staff came around asking for input to guest and we gave our input on the housekeeping we found it to get worst as the week went on. One day we came back on the green clean up card was off and the red do not disturb was put on, the neighboring guest said she saw housekeeping do that. We noticed our patio door was unlocked and I know I always checked that this was locked before we left all the time because I did not like being on ground level. Front desk managers were not very nice nor helpful either. We were not very pleased at all with their responses telling us staff if they see a door open, safe open or patio door open they will not clean. To us, this was clearly a self-set up to not have to clean at this point as the neighboring guest clearly so this done and told us so. Later to find in speaking with other guest, same issues were happe
Stayed 7 nights in Mar 2025

10/10 Excellent

Lana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025