Hotel Riu Guanacaste - All Inclusive

3.5 star property
All-inclusive beachfront property with 3 outdoor pools

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Photo gallery for Hotel Riu Guanacaste - All Inclusive

Waterslide
5 bars/lounges, swim-up bar, poolside bar
5 restaurants, breakfast, lunch, dinner served; international cuisine
On the beach, sun loungers, beach towels, scuba diving
Minibar, in-room safe, blackout drapes, iron/ironing board

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • All inclusive
  • 24/7 front desk
  • Bar

Explore the area

View in a map
Sardinal de Carrillo, Playa Matapalo, Sardinal, Guanacaste
  • Place, Diamante Eco Adventure Park
    ‪6 min walk‬
  • Place, Coco Beach
    ‪36 min drive‬
  • Place, Ocotal Beach
    ‪39 min drive‬
  • Airport, Liberia (LIR-Daniel Oduber Intl.)
    ‪52 min drive‬

Room options

Double Room (L)

  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room (E)

8.0 out of 10
Very good
(1 review)
  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Sea View (L)

  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Courtyard View (E)

  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Garden View (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room, Ocean View (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room (ROH | C)

7.8 out of 10
Good
(8 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Superior Double Room (C)

  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Standard Double Room, Ocean View (C)

8.8 out of 10
Excellent
(3 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite (C)

9.4 out of 10
Exceptional
(3 reviews)
  • 710 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Suite, Jetted Tub, Ocean View (C)

  • 710 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Family Room (C)

9.0 out of 10
Wonderful
(2 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Suite, 2 Bedrooms (C)

10.0 out of 10
Exceptional
(1 review)
  • 818 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Family Room (U)

7.6 out of 10
Good
(31 reviews)
  • 409 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 King Bed

Family Suite, 2 Bedrooms (U)

  • 807 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Double Room, Garden View (L)

  • 185 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room (L)

  • 409 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 King Bed

Family Suite, 2 Bedrooms (L)

  • 818 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Standard Double Room, Sea View (E)

  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (L)

  • 710 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite (L)

  • 710 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Family Suite, 2 Bedrooms (B2C-US)

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Suite (E)

  • 710 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (E)

  • 710 sq ft
  • Sleeps 2
  • 1 King Bed

Double Room, 2 Bedrooms (U)

  • 334 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Superior Double Room, 2 Bedrooms (U)

  • 323 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Double Room, 2 Bedrooms, Ocean View (U)

8.0 out of 10
Very good
(1 review)
  • 334 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Double Room, Connecting Rooms (ROH | C)

  • 334 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Superior Double Room, Connecting Rooms (C)

  • 334 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Double Room, Connecting Rooms, Ocean View (C)

  • 334 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Superior Double Room (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Connecting Rooms, Garden View (B2C-CA)

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Double Room, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Connecting Rooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Family Suite, 2 Bedrooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Double Room, 2 Bedrooms, Garden View (B2C-US)

  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Double Room, 2 Bedrooms (B2C-US)

  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Deluxe Room (U)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

Deluxe Room, Pool View (U)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

Family Room, 2 Bedrooms (Superior | U)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

Family Room, 2 Bedrooms, Pool View (Superior | U)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

Deluxe Room (L)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

Deluxe Room, Pool View (L)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

Family Room, 2 Bedrooms (Superior | L)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

Family Room, 2 Bedrooms, Pool View (Superior | L)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

Deluxe Room (C)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

Deluxe Room, Pool View (C)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

Family Room, 2 Bedrooms (Superior | C)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

Family Room, 2 Bedrooms, Pool View (Superior | C)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

Standard Double Room, Connecting Rooms (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Connecting Rooms, Garden View (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Connecting Rooms, Ocean View (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Deluxe Room, Pool View (B2C-US)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

Deluxe Room (B2C-US)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

Deluxe Room, Pool View (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

Deluxe Room (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

Family Room, 2 Bedrooms, Pool View (Superior | B2C-CA)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

Family Room, 2 Bedrooms (Superior | B2C-CA)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

Family Room, 2 Bedrooms, Pool View (Superior | B2C-US)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

Family Room, 2 Bedrooms (Superior | B2C-US)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

Double Room (Swim up | U)

  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (U)

  • Sleeps 2
  • 1 King Bed

Family Room (& Friends | U)

  • Sleeps 5
  • 1 King Bed and 1 Double Bed

Family Room, Garden View (& Friends | U)

  • Sleeps 5
  • 1 King Bed and 1 Double Bed

Double Room (Swim up | B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Family Room, Garden View (& Friends | B2C-US)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

Family Room (& Friends | B2C-US)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

Suite, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Double Room (ROH | Kid Free | C)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Superior Double Room ( Kid Free | C)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room (Swim up | C)

  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (C)

  • Sleeps 2
  • 1 King Bed

Family Room (& Friends | C)

  • Sleeps 5
  • 1 King Bed and 1 Double Bed

Family Room, Garden View (& Friends | C)

  • Sleeps 5
  • 1 King Bed and 1 Double Bed

Double Room (Swim up | B2C-CA)

  • Sleeps 2
  • 1 King Bed

Family Room, Garden View (& Friends | B2C-CA)

  • Sleeps 5
  • 1 King Bed

Family Room (& Friends | B2C-CA)

  • Sleeps 5
  • 1 King Bed

Suite, Ocean View (B2C-CA)

  • Sleeps 2
  • 1 King Bed

Superior Double Room (Kids Free | B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room (Kids Free | B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Superior Room (U)

  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Standard Room, Ocean View (U)

7.0 out of 10
Good
(36 reviews)
  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite (U)

8.6 out of 10
Excellent
(12 reviews)
  • 712 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (U)

  • 710 sq ft
  • Sleeps 2
  • 1 King Bed

Double Room (U)

7.6 out of 10
Good
(152 reviews)
  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

About the neighborhood

El Ocotal

On the beach.Your stay at this Sardinal property places you within a 10-minute walk of Diamante Eco Adventure Park and Playa Matapalo. Haras del Mar Equestrian Center is within 3 miles (5 km) and Bahia Pez Vela Beach is within 9 miles (15 km).

What's nearby

  • Diamante Eco Adventure Park - 6 min walk - 0.4 miles
  • Playa Hermosa - 35 min drive - 14.0 miles
  • Coco Beach - 36 min drive - 14.3 miles
  • Ocotal Beach - 39 min drive - 15.2 miles
  • Bahia Pez Vela Beach - 45 min drive - 16.1 miles

Getting around

  • Daniel Oduber Intl. Airport (LIR) - 53 min drive

Restaurants

  • ‪Coconut Pool Bar - ‬8 min walk
  • ‪Restaurante Arenal - ‬9 min walk
  • ‪Restaurante Papagayo - ‬6 min walk
  • ‪Restaurante ItaLiano - ‬4 min walk
  • ‪Capuchino - ‬9 min walk

About this property

Hotel Riu Guanacaste - All Inclusive

All-inclusive beachfront property with 3 outdoor pools
Hotel Riu Guanacaste - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Hotel Riu Guanacaste - All Inclusive, you'll find a full-service spa, a complimentary water park, and 3 outdoor swimming pools. There are 5 restaurants on site. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. Free breakfast is served daily. Public spaces have free WiFi.

A children's pool, a health club, and a nightclub are also featured at the family-friendly Hotel Riu Guanacaste - All Inclusive. Self parking is free.

This 3.5-star Sardinal property is smoke free.

  • 1 building
  • 701 guestrooms or units
  • 6 levels
  • 5 dining venues
  • 5 bars or lounges
  • Buffet breakfast (free)
  • Nightclub
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Gift shop
  • Beauty salon
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar by the pool
  • Swim-up bar
Hotel Riu Guanacaste - All Inclusive offers 701 accommodations with minibars and laptop-compatible safes. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Sardinal property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Renova Spa has 8 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy.

Similar properties

Property amenities

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free water park access
  • Playground
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 5 bars/lounges
  • 5 restaurants
  • A poolside bar
  • A swim-up bar

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free water park
  • Full-service spa
  • Health club
  • Indoor tennis court
  • Kayaking
  • Nightclub
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Waterslide
  • Windsurfing

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Guanacaste - All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa and Mastercard. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

All Inclusive Guanacaste
Guanacaste All Inclusive
Guanacaste Riu
Riu Guanacaste
Riu Guanacaste All Inclusive
Riu Guanacaste All Inclusive El Ocotal
Riu Guanacaste El Ocotal
Hotel Riu Guanacaste All Inclusive El Ocotal
Hotel Riu Guanacaste All Inclusive
Riu Guanacaste All Inclusive All-inclusive property El Ocotal
Riu Guanacaste All Inclusive All-inclusive property
Riu Guanacaste Inclusive Ocot
Riu Guanacaste All Inclusive
Hotel Riu Guanacaste - All Inclusive Sardinal
Hotel Riu Guanacaste - All Inclusive All-inclusive property

Frequently asked questions

How close is Hotel Riu Guanacaste - All Inclusive to the airport?

Hotel Riu Guanacaste - All Inclusive is 21 mi (53-min drive) away from the Daniel Oduber Intl. Airport (LIR) airport, the closest popular airport to the property.

Does Hotel Riu Guanacaste - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Hotel Riu Guanacaste - All Inclusive.

How close is Hotel Riu Guanacaste - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Hotel Riu Guanacaste - All Inclusive offer free breakfast?

Hotel Riu Guanacaste - All Inclusive offers free buffet breakfast every day from 7 AM to 10 AM.

Is there a casino at Hotel Riu Guanacaste - All Inclusive?

No, there is no casino at this property, but El Coco Casino (22-min drive) is nearby.

What time is check-in at Hotel Riu Guanacaste - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11 PM.

Is there free parking at Hotel Riu Guanacaste - All Inclusive?

This property offers free self parking.

Does Hotel Riu Guanacaste - All Inclusive have a pool?

Hotel Riu Guanacaste - All Inclusive features 3 outdoor pools and a children's pool.

Does Hotel Riu Guanacaste - All Inclusive have a restaurant?

There are 5 onsite restaurants, offering options like international cuisine, ocean views, and a poolside location.

Does Hotel Riu Guanacaste - All Inclusive have a spa?

Pamper yourself with a day at Renova Spa, where you can enjoy sports massages, mani/pedis, and body wraps.

How close is Hotel Riu Guanacaste - All Inclusive to downtown Sardinal?

Hotel Riu Guanacaste - All Inclusive is 2 mi away from El Ocotal.

Reviews

Hotel Riu Guanacaste - All Inclusive Reviews

7.6

Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 485 out of 1277 reviews
Rating 8 - Good. 331 out of 1277 reviews
Rating 6 - Okay. 247 out of 1277 reviews
Rating 4 - Poor. 105 out of 1277 reviews
Rating 2 - Terrible. 109 out of 1277 reviews

Reviews

10/10 Excellent

Jennifer

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Completely remodeled rooms and property! Food was fabulous! Bar tenders were fast, and nice! Very family friendly. My children LOVED thewater slides! I highly recommend!
Stayed 6 nights in Oct 2025

10/10 Excellent

Sabrina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friends and I had such an amazing time here. The staff was beyond friendly , always went above and beyond. The pools were great and loved the pool bars. Drinks tasted great and kept on coming. Excursions around the area were so much fun. Only down side about this hotel is the restaurants they have are soooo small and super annoying to make reservations for. We ended up only trying two of the restaurants. The buffets however were tasty and offered good options!!
Stayed 6 nights in Mar 2025

10/10 Excellent

Rose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining options were not the best, and the process to reserve a dining time was a horrible experience. If you don't mind eating at the buffet every night, you will be ok.
Stayed 4 nights in Mar 2025

10/10 Excellent

Martin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 4 nights in Apr 2025

8/10 Good

Sam

Liked: Cleanliness, amenities, property conditions & facilities
Was happy with my stay
Stayed 5 nights in Mar 2025

10/10 Excellent

sarka

Liked: Cleanliness, amenities, property conditions & facilities
Great staff . Stayed before remodel . Rooms needed work
Stayed 3 nights in Mar 2025

10/10 Excellent

Sahil

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
THE PROPERTY WAS REALY GOOD BETTER THEN EXPECTED.
Stayed 5 nights in Apr 2025

8/10 Good

Max

Stayed 4 nights in Apr 2025

10/10 Excellent

Timothy

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Sports bar being open 24 hrs
Stayed 4 nights in Apr 2025

4/10 Poor

Bethany

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Property was being closed immediately after our stay for much-needed updating unbeknownst to us. Dining options were limited at the time we were there and food available was sub-par and we were often unwell after eating. Staff was super friendly, however, and we enjoyed their hospitality. The spa was amazing for our massages/facial, and bar staff at the pool was exceptional.
Stayed 5 nights in Apr 2025

8/10 Good

Stephen Joseph, Haskell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is very close to the eco-park, but otherwise a little remote.
Stayed 4 nights in Apr 2025

6/10 Okay

Brenda

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
.
Stayed 7 nights in Apr 2025

10/10 Excellent

Anthony

Stayed 6 nights in Apr 2025

8/10 Good

Madalina Anisoara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Apr 2025

8/10 Good

Yolanda

Traveled with family
Liked: Cleanliness, staff & service
Friendly staff. Good value place convenient to experiences located on a beautiful beach.
Stayed 7 nights in Apr 2025

10/10 Excellent

Nirra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The scenery was beautiful and amazing. The view of the property and water.
Stayed 3 nights in Apr 2025

4/10 Poor

leslie

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the most dissappointed my family has been with any all-inclusive resort we have ever been to. The resort was very old and worn down, dirty and staff was rude. We noticed that the hotel was closing some of their restaurants each night, so we asked the staff. Without knowing, the hotel was closing for 6 months for renovations. As we were eating or using the pool or watching nightly shows, staff was literally taking the hotel apart. Fixtures were being taken off the walls, construction was being done, restaurants closing. Our a/c barely worked in our room and when asked if we could change rooms, we were told "no" without consideration of even trying or even an apology. Staff is very rude and resort grounds always seemed dirty/unkept. I would never recommend this resort to family or friends
Stayed 7 nights in Apr 2025

10/10 Excellent

Dennis Onentia

Stayed 3 nights in Feb 2025

8/10 Good

Jessica

Stayed 8 nights in Apr 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

8/10 Good

Craig Paul

Traveled with partner
Liked: Cleanliness, amenities
Nice hotel, good food options and facilities. Restocking the mini bar (water) occured sporadically and the glasses were potentially never cleaned. Theres only soap in the bathroom, no shampoo/conditioner/moisturiser in the bathrooms (4 stars?) Unpleasant aroma outside at certain times of the day (dodgy plumbing) The process of booking a restaurant (que 30 minutes in advance and hope theres a seat) is dire. I would however, go back. It was nice, and reasonable value for money.
Stayed 8 nights in Apr 2025

10/10 Excellent

Jason

Stayed 7 nights in Apr 2025

8/10 Good

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities
Property was nice but very very noisy in the evening with loud music. Food wasn’t terrible and not great. It was average and a lot of options, fine for us. Rooms were very dated but also very clean. Beach was wonderful and pools were nice. Resort needs a facelift but we enjoyed ourselves.
Stayed 6 nights in Apr 2025

10/10 Excellent

Ivy

Liked: Cleanliness, staff & service, property conditions & facilities
First time to costa rica and staying here was perfect!! The am buffet isn’t the best but it’s free! We munched on waffles :P Overall great stay and look forward to other stays at the rui!
Stayed 4 nights in Apr 2025