Hotel Riu Guanacaste - All Inclusive

3.5 star property
All-inclusive beachfront property with 3 outdoor pools

Choose dates to view prices

Photo gallery for Hotel Riu Guanacaste - All Inclusive

Waterslide
Creator video
5 restaurants, breakfast, lunch, dinner served; international cuisine
5 bars/lounges, swim-up bar, poolside bar
On the beach, sun loungers, beach towels, scuba diving

Popular amenities

  • Breakfast included
  • All inclusive
  • 24/7 front desk
  • Bar

Explore the area

Map
Sardinal de Carrillo, Playa Matapalo, Sardinal, Guanacaste
  • Diamante Eco Adventure Park
    ‪6 min walk‬
  • Coco Beach
    ‪36 min drive‬
  • Ocotal Beach
    ‪39 min drive‬
  • Liberia (LIR-Daniel Oduber Intl.)
    ‪52 min drive‬

Room options

Superior Room (U)

  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite (L)

  • 710 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, Ocean View (U)

7.0 out of 10
Good
(36 reviews)
  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Superior Double Room, 2 Bedrooms (U)

  • 323 sq ft
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Double Room, 2 Bedrooms (U)

  • 334 sq ft
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Suite (U)

8.6 out of 10
Excellent
(12 reviews)
  • 711.7 sq ft
  • Sleeps 2
  • 1 King Bed

Family Suite, 2 Bedrooms (L)

  • 818 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Double Room, 2 Bedrooms, Ocean View (U)

8.0 out of 10
Very good
(1 review)
  • 334 sq ft
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Sea View (E)

  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (L)

  • 710 sq ft
  • Sleeps 2
  • 1 King Bed

Double Room, Garden View (L)

  • 185 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room (L)

  • 409 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 King Bed

Family Suite, 2 Bedrooms (B2C-US)

  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Family Room (B2C-US)

  • Sleeps 4
  • 1 Double Bed and 1 King Bed

Suite, Jetted Tub, Ocean View (U)

  • 710 sq ft
  • Sleeps 2
  • 1 King Bed

Family Suite, 2 Bedrooms (C)

10.0 out of 10
Exceptional
(1 review)
  • 818 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Suite, Ocean View (B2C-CA)

  • Sleeps 2
  • 1 King Bed

Suite (C)

9.4 out of 10
Exceptional
(3 reviews)
  • 710 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms, Pool View (Superior | L)

  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

Family Room (& Friends | B2C-CA)

  • Sleeps 5
  • 1 King Bed

Deluxe Room (C)

  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

Deluxe Room, Pool View (C)

  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

Suite, Jetted Tub, Ocean View (C)

  • 710 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms (Superior | C)

  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

Family Room (C)

9.0 out of 10
Wonderful
(2 reviews)
  • 398 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms, Pool View (Superior | C)

  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

Double Room (ROH | C)

7.8 out of 10
Good
(7 reviews)
  • 334 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Deluxe Room, Pool View (U)

  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

Family Room, 2 Bedrooms (Superior | U)

8.0 out of 10
Very good
(1 review)
  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

Family Room, 2 Bedrooms, Pool View (Superior | U)

  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

Double Room (E)

8.0 out of 10
Very good
(1 review)
  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Superior Double Room (C)

  • 334 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Deluxe Room (L)

  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

Deluxe Room, Pool View (L)

  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

Double Room (L)

  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Ocean View (C)

8.8 out of 10
Excellent
(3 reviews)
  • 334 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms (Superior | L)

  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

Family Room, Garden View (& Friends | B2C-CA)

  • Sleeps 5
  • 1 King Bed

Double Room (Swim up | B2C-CA)

  • Sleeps 2
  • 1 King Bed

Family Room, Garden View (& Friends | C)

  • Sleeps 5
  • 1 King Bed and 1 Double Bed

Family Room (& Friends | C)

  • Sleeps 5
  • 1 King Bed and 1 Double Bed

Superior Double Room ( Kid Free | C)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite, Ocean View (C)

  • Sleeps 2
  • 1 King Bed

Double Room (ROH | Kid Free | C)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room (Swim up | C)

  • Sleeps 2
  • 1 King Bed

Double Room, Courtyard View (E)

  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Deluxe Room (U)

  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

Standard Double Room, Connecting Rooms, Garden View (L)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Connecting Rooms (L)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Connecting Rooms, Ocean View (L)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Sea View (L)

  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Deluxe Room, Pool View (B2C-US)

  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

Deluxe Room (B2C-US)

  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

Deluxe Room, Pool View (B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

Double Room, Connecting Rooms (ROH | C)

  • 334 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Superior Double Room, Connecting Rooms (C)

  • 334 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Double Room, Connecting Rooms, Ocean View (C)

  • 334 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Family Room, 2 Bedrooms (Superior | B2C-US)

  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

Family Room, 2 Bedrooms, Pool View (Superior | B2C-US)

  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

Family Room, 2 Bedrooms, Pool View (Superior | B2C-CA)

  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

Deluxe Room (B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

Family Room, 2 Bedrooms (Superior | B2C-CA)

  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

Family Suite, 2 Bedrooms (B2C-CA)

  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Double Room, 2 Bedrooms, Ocean View (B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Family Room (B2C-CA)

  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

Double Room, 2 Bedrooms (B2C-US)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (B2C-US)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Double Room (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite (B2C-CA)

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Standard Room, Ocean View (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (B2C-CA)

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Suite (B2C-US)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Double Room, 2 Bedrooms, Garden View (B2C-US)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Suite (B2C-US)

  • Sleeps 2
  • 1 King Bed

Double Room, Garden View (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms (U)

  • 807 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Family Room (& Friends | B2C-US)

  • Sleeps 5
  • 1 King Bed

Suite, Jetted Tub, Ocean View (E)

  • 710 sq ft
  • Sleeps 2
  • 1 King Bed

Double Room (U)

7.6 out of 10
Good
(152 reviews)
  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Room (U)

7.6 out of 10
Good
(31 reviews)
  • 409 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 King Bed

Suite (E)

  • 710 sq ft
  • Sleeps 2
  • 1 King Bed

Family Room, Garden View (& Friends | B2C-US)

  • Sleeps 5
  • 1 King Bed

Double Room (Swim up | B2C-US)

  • Sleeps 2
  • 1 King Bed

Family Room (& Friends | U)

  • Sleeps 5
  • 1 King Bed and 1 Double Bed

Superior Double Room (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Room, Garden View (& Friends | U)

  • Sleeps 5
  • 1 King Bed and 1 Double Bed

Double Room, Connecting Rooms, Ocean View (B2C-CA)

  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Standard Double Room, Ocean View (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Superior Double Room, Connecting Rooms (B2C-CA)

  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Double Room, Connecting Rooms (ROH | B2C-CA)

  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Double Room (ROH | B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room (Swim up | U)

  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (U)

  • Sleeps 2
  • 1 King Bed

Double Room Standard with Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Double Room Standard with Garden View

  • Sleeps 4
  • 2 Double Beds

Room Standard

  • Sleeps 4
  • 2 Double Beds

Quadruple Room

  • Sleeps 4

Family Room -5 guests-

  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Suite Deluxe with Sea View

  • Sea view
  • Sleeps 2

Suite

  • Sleeps 2

Family Room -5 guests- Superior

  • Sleeps 5
  • 2 Queen Beds and 1 King Bed

Family Room -5 guests- Superior with Pool View

  • Sleeps 5
  • 2 Queen Beds and 1 King Bed

Room Standard

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed

Room Standard with Pool View

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed

You may also like

About the neighborhood

El Ocotal

On the beach.Your stay at this Sardinal property places you within a 10-minute walk of Diamante Eco Adventure Park and Playa Matapalo. Haras del Mar Equestrian Center is within 3 miles (5 km) and Bahia Pez Vela Beach is within 9 miles (15 km).

What's nearby

  • Diamante Eco Adventure Park - 6 min walk - 0.4 miles
  • Playa Hermosa - 35 min drive - 14.0 miles
  • Coco Beach - 36 min drive - 14.3 miles
  • Ocotal Beach - 39 min drive - 15.2 miles
  • Bahia Pez Vela Beach - 45 min drive - 16.1 miles

Getting around

  • Daniel Oduber Intl. Airport (LIR) - 53 min drive

Restaurants

  • ‪Restaurante Arenal - ‬9 min walk
  • ‪Restaurante Ocotal - ‬9 min walk
  • ‪Sports Bar - ‬9 min walk
  • ‪Restaurante Liberia - ‬9 min walk
  • ‪Restaurante Papagayo - ‬6 min walk

About this property

Hotel Riu Guanacaste - All Inclusive

All-inclusive beachfront property with 3 outdoor pools
Hotel Riu Guanacaste - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Hotel Riu Guanacaste - All Inclusive, you'll find a full-service spa, a complimentary water park, and 3 outdoor swimming pools. There are 5 restaurants on site. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. Free breakfast is served daily. Public spaces have free WiFi.

A children's pool, a health club, and a nightclub are also featured at the family-friendly Hotel Riu Guanacaste - All Inclusive. Self parking is free.

This 3.5-star Sardinal property is smoke free.

  • 1 building
  • 701 guestrooms or units
  • 6 levels
  • 5 dining venues
  • 5 bars or lounges
  • Buffet breakfast (free)
  • Nightclub
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Gift shop
  • Beauty salon
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar by the pool
  • Swim-up bar
Hotel Riu Guanacaste - All Inclusive offers 701 accommodations with minibars and laptop-compatible safes. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Sardinal property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Renova Spa has 8 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free water park access
  • Playground
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 5 bars/lounges
  • 5 restaurants
  • A poolside bar
  • A swim-up bar

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free water park
  • Full-service spa
  • Health club
  • Indoor tennis court
  • Kayaking
  • Nightclub
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Waterslide
  • Windsurfing

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Guanacaste - All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa and Mastercard. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

All Inclusive Guanacaste
Guanacaste All Inclusive
Guanacaste Riu
Riu Guanacaste
Riu Guanacaste All Inclusive
Riu Guanacaste All Inclusive El Ocotal
Riu Guanacaste El Ocotal
Hotel Riu Guanacaste All Inclusive El Ocotal
Hotel Riu Guanacaste All Inclusive
Riu Guanacaste All Inclusive All-inclusive property El Ocotal
Riu Guanacaste All Inclusive All-inclusive property
Riu Guanacaste Inclusive Ocot
Riu Guanacaste All Inclusive
Hotel Riu Guanacaste - All Inclusive Sardinal
Hotel Riu Guanacaste - All Inclusive All-inclusive property

Frequently asked questions

How close is Hotel Riu Guanacaste - All Inclusive to the airport?

Hotel Riu Guanacaste - All Inclusive is 21 mi (53-min drive) away from the Daniel Oduber Intl. Airport (LIR) airport, the closest popular airport to the property.

Does Hotel Riu Guanacaste - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Hotel Riu Guanacaste - All Inclusive.

How close is Hotel Riu Guanacaste - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Hotel Riu Guanacaste - All Inclusive offer free breakfast?

Hotel Riu Guanacaste - All Inclusive offers free buffet breakfast every day from 7 AM to 10 AM.

Is there a casino at Hotel Riu Guanacaste - All Inclusive?

No, there is no casino at this property, but El Coco Casino (22-min drive) is nearby.

What time is check-in at Hotel Riu Guanacaste - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11 PM.

Is there free parking at Hotel Riu Guanacaste - All Inclusive?

This property offers free self parking.

Does Hotel Riu Guanacaste - All Inclusive have a pool?

Hotel Riu Guanacaste - All Inclusive features 3 outdoor pools and a children's pool.

Does Hotel Riu Guanacaste - All Inclusive have a restaurant?

There are 5 onsite restaurants, offering options like international cuisine, ocean views, and a poolside location.

Does Hotel Riu Guanacaste - All Inclusive have a spa?

Pamper yourself with a day at Renova Spa, where you can enjoy massages, aromatherapy, and body scrubs.

How close is Hotel Riu Guanacaste - All Inclusive to downtown Sardinal?

Hotel Riu Guanacaste - All Inclusive is 2 mi away from El Ocotal.

Hotel Riu Guanacaste - All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 542 out of 1423 reviews
Rating 8 - Good. 388 out of 1423 reviews
Rating 6 - Okay. 261 out of 1423 reviews
Rating 4 - Poor. 112 out of 1423 reviews
Rating 2 - Terrible. 120 out of 1423 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Martin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 4 nights in Apr 2025

8/10 Good

Jessica

Stayed 8 nights in Apr 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

8/10 Good

Craig Paul

Traveled with partner
Liked: Cleanliness, amenities
Nice hotel, good food options and facilities. Restocking the mini bar (water) occured sporadically and the glasses were potentially never cleaned. Theres only soap in the bathroom, no shampoo/conditioner/moisturiser in the bathrooms (4 stars?) Unpleasant aroma outside at certain times of the day (dodgy plumbing) The process of booking a restaurant (que 30 minutes in advance and hope theres a seat) is dire. I would however, go back. It was nice, and reasonable value for money.
Stayed 8 nights in Apr 2025

10/10 Excellent

Jason

Stayed 7 nights in Apr 2025

8/10 Good

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities
Property was nice but very very noisy in the evening with loud music. Food wasn’t terrible and not great. It was average and a lot of options, fine for us. Rooms were very dated but also very clean. Beach was wonderful and pools were nice. Resort needs a facelift but we enjoyed ourselves.
Stayed 6 nights in Apr 2025

10/10 Excellent

Ivy

Liked: Cleanliness, staff & service, property conditions & facilities
First time to costa rica and staying here was perfect!! The am buffet isn’t the best but it’s free! We munched on waffles :P Overall great stay and look forward to other stays at the rui!
Stayed 4 nights in Apr 2025

10/10 Excellent

AADC

Liked: Cleanliness, staff & service, property conditions & facilities
I definitely recommend this resort , my check in was great Jesus was the best. Very welcoming and polite. The buffet was good & plentiful cleanliness could have been better but it wasn’t unpleasant at all. I ate like a guy at a buffet supposed to eat . The bartender was good & nice drinks made to get you where you’re trying to go. Pool area was clean & very spacious swim up bar.
Stayed 3 nights in Apr 2025

8/10 Good

Glenn Wilson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2025

2/10 Terrible

dindial

Traveled with partner
Liked: Cleanliness, staff & service
The elevator main lobby terrible not working most of the time
Stayed 11 nights in Apr 2025

10/10 Excellent

Jason

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vacation exceeded our expectations. Staff were friendly and helpful. Room was very clean and comfortable. Lots of food options, quality of food was excellent. Multiple areas on site to spend you time from the beach multiple pools, and waterslides. Will definitely book a RIU hotel vacation again.
Stayed 7 nights in Apr 2025

8/10 Good

lindsay

Traveled with family
Liked: Cleanliness, staff & service, amenities
Food was terrible but i loved Costa Rica and the pools and beach
Stayed 4 nights in Apr 2025

8/10 Good

Latish

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Apr 2025

8/10 Good

STUART

Liked: Cleanliness, staff & service, property conditions & facilities
staff was
Stayed 7 nights in Apr 2025

6/10 Okay

elizabeth

Disliked: Property conditions & facilities
Stayed 4 nights in Apr 2025

4/10 Poor

ghada

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is so far away from the beach, no service
Stayed 5 nights in Jan 2025

10/10 Excellent

Leah

Stayed 6 nights in Apr 2025

10/10 Excellent

Mihaela Narcisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the property, well kept , beautiful.
Stayed 6 nights in Apr 2025

6/10 Okay

Tricia

Traveled with family
Liked: Staff & service
The beach is great and the opportunity to see a family of white-faced monkeys down the beach was fantastic. The buffets had many options to choose from. It was very hard to get into a restaurant - even when we arrived early, it was already booked up so we had to go with the buffet each time. There is no option to make reservations either. The rooms were in pretty good shape. Overall, it was quite busy and loud but that's to be expected with this type of all inclusive resort.
Stayed 4 nights in Apr 2025

6/10 Okay

Shelly Marie

Traveled with group
Liked: Staff & service
The resort was run down our tub leaked and the sink was cracked. I paid for ocean view, but the balcony had a solid wall so sitting on the balcony the view was a wall. I didn't like that you couldn't make reservations for the restaurants and had to be there 30 minutes before opening to stand in line. The food was good in all the restaurants and the buffets. The staff was friendly, and our room was always cleaned in a timely manner. The bars were staffed appropriately, so getting a drink didn't take to long. I heard it is getting renovated, so that is good since it is in desperate need
Stayed 6 nights in Apr 2025

4/10 Poor

Helen

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Old, outdated, not friendly, not comfortable, poor rating, not a 5 star experience. Housekeeping sucks, would not recommend
Stayed 4 nights in Apr 2025

8/10 Good

Francesco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will come back again!
Stayed 7 nights in Mar 2025

2/10 Terrible

Taria

Disliked: Cleanliness, staff & service, property conditions & facilities
This was meant to be a joyful, meaningful celebration trip for my daughter. One we had planned and saved -yet it was filled with unnecessary stress, discomfort and disappointment. The experience you provided did not live up to what was promised, nor what we paid for. - misleading claims about vegan options and unsafe cross contamination practices. -substandard room conditions ( mold, order, sewage, malfunctioning air conditioning). - poor responsiveness to complaints and service request -unclean, poorly maintained beach and pool areas - unprofessional handling of communication through Expedia -we were charged full price for services and accommodations that were not delivered.
Stayed 6 nights in Mar 2025

6/10 Okay

LATOYA, PHILADELPHIA

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
Service was limited at the Specialty restaurants. We went to the steakhouse twice once at 6:30 and once at 6:15 and both times after waiting in line they sad they weren’t taking any more guest even though they opened at 6. The shower broke on the first day and the shower head was corroded. Food was ok and pool wasn’t thoroughly cleaned. Beach is littered with people selling things.
Stayed 4 nights in Mar 2025

8/10 Good

Rikin Pradip

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025