Verified
10/10 Excellent
Sarah
Jun 17, 2024
Liked: Cleanliness, staff & service
Sarah
Stayed 2 nights in Jun 2024
Chalet Castillo
3.0 star property
Enjoy the outdoor pool at this 3-star El Estor hotel
Choose dates to view prices
Photo gallery for Chalet Castillo
Reviews
6.86.8 out of 10
Popular amenities
- Pool
- Parking included
- Free WiFi
- Air conditioning
- Laundry
- Housekeeping
Explore the area
Calle 1, 11 Avenida, Zona 1, El Estor, IZABAL, 77012
Room options
View all photos for Basic Single Room, 1 Twin Bed, Garden View
Basic Single Room, 1 Twin Bed, Garden View
- Garden view
- 1 bedroom
- Sleeps 1
- 1 Twin Bed
- Free WiFi
View all photos for Basic Double Room, Multiple Beds, Garden View
Basic Double Room, Multiple Beds, Garden View
- Garden view
- 1 bedroom
- Sleeps 2
- 1 Double Bed and 2 Queen Beds
- Free WiFi
View all photos for Basic Triple Room, Multiple Beds, Lake View
Basic Triple Room, Multiple Beds, Lake View
- Lake view
- 1 bedroom
- Sleeps 3
- 1 Twin Bed and 2 Queen Beds
- Free WiFi
About the neighborhood
El Estor
In El Estor .You'll be within 6 miles (10 km) of Lake Izabal and 12 miles (20 km) of Finca Paraiso Hot Springs. Rio Dulce and Dulce River National Park are also within 32 miles (52 km).
Restaurants
- Mirador Del Colibri - 5 min drive
- Nocturna - 2 min walk
- Pasteleria Holandesa El Estor - 2 min walk
- Coco Bambu - 4 min walk
- Moncarr Taberna - 5 min walk
About this property
Chalet Castillo
Enjoy the outdoor pool at this 3-star El Estor hotel
Chalet Castillo offers its guests an outdoor pool and a children's pool. WiFi is free in public spaces. A terrace, barbecue grills, and tour/ticket assistance are also featured at Chalet Castillo. Free self parking is available.
This 3-star El Estor hotel is smoke free.
- 8 guestrooms or units
- 2 levels
- Built in 2013
- Self-service laundry
- Front desk (24 hours)
- Storage area for luggage
- Tour and ticket information
- Concierge
- Terrace
- Garden
- BBQ grill(s)
- Outdoor picnic space
- No smoking on site
Chalet Castillo offers 8 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary toiletries. Each accommodation is individually furnished and decorated. LED televisions come with cable channels.
Bathrooms include showers. This El Estor hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
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Property amenities
Family friendly
- Children's pool
- Laundry facilities
- Outdoor pool
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Roundtrip airport shuttle (surcharge)
- Free uncovered self parking on site
Things to do
- 24-hour pool access
- Children's pool
- Ecotours
- Fishing
- Outdoor pool
- Personal motorized watercraft
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Handrails in hallways
- Handrails in stairways
- Upper floors accessible by stairs only
- Well-lit path to entrance
Room amenities
Entertainment
- LED TV with cable channels
Bedroom
- Bedsheets provided
Bathroom
- Free toiletries
- Shampoo
- Shower
- Soap
- Toilet paper
- Towels provided
More
- Access via exterior corridors
- Air conditioning
- Individual decor
- Individual furnishings
- Laptop workspace
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 1:00 PM
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
- No pets allowed
Children and extra beds
- Children are welcome.
- Kids stay free! One child 10 years old or younger stays free when using existing bedding.
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts cash. For guests' safety, the property includes a fire extinguisher in each accommodation.
We should mention
- Pool access is available 24-hours a day.
- One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Property is also known as
CHALET CASTILLO Hotel El Estor
CHALET CASTILLO Hotel
CHALET CASTILLO El Estor
Hotel CHALET CASTILLO El Estor
El Estor CHALET CASTILLO Hotel
Hotel CHALET CASTILLO
Chalet Castillo Hotel
Chalet Castillo El Estor
Chalet Castillo Hotel El Estor
Frequently asked questions
How close is Chalet Castillo to the airport?
Chalet Castillo is 203 mi (335-min drive) away from the La Aurora Intl. Airport (GUA) airport, the closest popular airport to the property.
How much does it cost to stay at Chalet Castillo?
As of Jun 9, 2026, prices found for a 1-night stay for 2 adults at Chalet Castillo on Jul 6, 2026 start from $58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Chalet Castillo have an airport shuttle?
Chalet Castillo offers an airport shuttle.
Does Chalet Castillo offer free breakfast?
Chalet Castillo does not offer free breakfast.
Is there a casino at Chalet Castillo?
No, there is no casino at this hotel.
What time is check-in at Chalet Castillo?
Check-in start time: 3:00 PM; Check-in end time: anytime.
Is there free parking at Chalet Castillo?
This hotel offers free self parking.
Does Chalet Castillo have a pool?
Chalet Castillo features an outdoor pool and a children's pool. Guests can enjoy 24-hour pool access.
Does Chalet Castillo have a spa?
There are no spa services available at this hotel.
How close is Chalet Castillo to downtown El Estor?
Chalet Castillo is 6.8 mi away from El Estor.
Chalet Castillo Reviews
Reviews
6.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 1 out of 3 reviews
10 - Excellent
1
Rating 8 - Good. 1 out of 3 reviews
8 - Good
1
Rating 6 - Okay. 0 out of 3 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 3 reviews
4 - Poor
0
Rating 2 - Terrible. 1 out of 3 reviews
2 - Terrible
1
6.0/10
Cleanliness
6.0/10
Staff & service
6.0/10
Amenities
4.8/10
Property conditions & facilities
Reviews
Verified
8/10 Good
Verified traveler
Jan 8, 2020
Liked: Cleanliness, staff & service
It is right on the lake. The view from my window was unsurpassable.
Verified traveler
Stayed 2 nights in Jan 2020
Verified
2/10 Terrible
Verified traveler
Jul 5, 2019
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel ive ever been to. They cannot find my booking when inarrive and only accept cash. Very outdated room and dirty. Will never stay at this place ever again.
Verified traveler
Stayed 1 night in Jul 2019