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Sandman Hotel Edmonton West

3.0 star property
3-star hotel near West Edmonton Mall

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Photo gallery for Sandman Hotel Edmonton West

Indoor pool
Front of property
Lobby lounge
2 restaurants, breakfast, lunch, dinner served; American cuisine
2 restaurants, breakfast, lunch, dinner served; American cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Breakfast available
  • Room service
  • Gym

Explore the area

View in a map
17635 Stony Plain Rd Nw, Edmonton, AB, T5S1E3
  • West Edmonton Mall
    ‪3 min drive‬
  • Fantasyland
    ‪3 min drive‬
  • University of Alberta
    ‪12 min drive‬
  • Edmonton, AB (YEG-Edmonton Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Kitchenette

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Kitchenette

8.0 out of 10
Very good
(3 reviews)
  • 275 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Suite, 1 King Bed with Sofa bed, Kitchenette

Standard Suite, 1 King Bed with Sofa bed, Kitchenette | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Suite, 1 King Bed with Sofa bed, Kitchenette

8.8 out of 10
Excellent
(8 reviews)
  • 410 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(134 reviews)
  • 270 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, Tower

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Balcony, Tower

8.6 out of 10
Excellent
(67 reviews)
  • 214 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Kitchenette, Tower

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Kitchenette, Tower

7.8 out of 10
Good
(8 reviews)
  • 214 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed with Sofa bed

7.6 out of 10
Good
(50 reviews)
  • 270 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Grand Jacuzzi Suite, 1 King Bed, Sofa Bed, Kitchen, W/D, Balcony, View

Grand Jacuzzi Suite, 1 King Bed, Sofa Bed, Kitchen, W/D, Balcony, View | Desk, laptop workspace, iron/ironing board, free WiFi

Grand Jacuzzi Suite, 1 King Bed, Sofa Bed, Kitchen, W/D, Balcony, View

10.0 out of 10
Exceptional
(2 reviews)
  • 575 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room, 1 Queen Bed

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(8 reviews)
  • 240 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, Balcony, Tower (Kitchen, W/D)

Suite, 1 King Bed with Sofa bed, Balcony, Tower (Kitchen, W/D) | Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Balcony, Tower (Kitchen, W/D)

8.6 out of 10
Excellent
(45 reviews)
  • 550 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

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About the neighborhood

Edmonton

West Edmonton stay.Your stay at this West Edmonton hotel places you within 2 miles (3 km) of West Edmonton Mall and Fantasyland. Rogers Place and Kingsway Mall are also within 6 miles (10 km).

What's nearby

  • West Edmonton Mall - 3 min drive - 1.6 miles
  • Fantasyland - 3 min drive - 1.8 miles
  • World Waterpark - 3 min drive - 1.8 miles
  • University of Alberta - 12 min drive - 5.6 miles
  • Rogers Place - 12 min drive - 6.0 miles

Getting around

  • Kingsway-Royal Alex Station - 12 min drive
  • Edmonton Station - 16 min drive
  • Edmonton Intl. Airport (YEG) - 28 min drive

Restaurants

  • ‪Seafood City Edmonton - ‬5 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Burger King - ‬12 min walk
  • ‪Arby's - ‬7 min walk
  • ‪Denny's - ‬1 min walk

About this property

Sandman Hotel Edmonton West

3-star hotel near West Edmonton Mall
Sandman Hotel Edmonton West offers its guests an indoor pool, a hot tub, and a fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. A vending machine, multilingual staff, and dry cleaning/laundry services are also featured at the business-friendly Sandman Hotel Edmonton West. Self parking is free.

Smoking is allowed in designated areas at this 3-star Edmonton hotel.

  • 261 guestrooms or units
  • 11 levels
  • 2 buildings
  • 2 dining venues
  • Meeting rooms
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
Sandman Hotel Edmonton West offers 261 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Edmonton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

View from property

Hyatt Place Edmonton-West

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.5 out of 5, Wonderful, 2,576 reviews
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The price is $122
Sep 7 - Sep 8
Total with taxes and fees
Hyatt Place Edmonton-West

Property amenities

Family friendly

  • Indoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: CAD 12 to 30 for adults and CAD 12 to 30 for children
  • 2 restaurants
  • A bar/lounge

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 5:00 AM
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • Maximum 2 (weight limit: 150 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 12 to 30 for adults, and CAD 12 to 30 for children
  • Pet fee: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sandman Edmonton West
Sandman Hotel Edmonton West
Sandman Hotel Edmonton West Alberta
Sandman Inn Edmonton
Sandman Edmonton West Edmonton
Sandman Hotel Edmonton West Hotel
Sandman Hotel Edmonton West Edmonton
Sandman Hotel Edmonton West Hotel Edmonton

Frequently asked questions

How close is Sandman Hotel Edmonton West to the airport?

Sandman Hotel Edmonton West is 25.2 mi (28-min drive) away from the Edmonton Intl. Airport (YEG) airport, the closest popular airport to the property.

Does Sandman Hotel Edmonton West have an airport shuttle?

Airport shuttle services are not available at Sandman Hotel Edmonton West.

Does Sandman Hotel Edmonton West offer free breakfast?

Free breakfast isn’t offered at Sandman Hotel Edmonton West, but cooked-to-order breakfast is offered for a fee of between CAD 12 and 30 for adults, CAD 12 and 30 for children. It's available every day from 7:00 AM to 1:00 PM.

Is there a casino at Sandman Hotel Edmonton West?

No, there is no casino at this hotel, but Starlight Casino (4-min drive) and River Cree Casino (8-min drive) are nearby.

What time is check-in at Sandman Hotel Edmonton West?

Check-in start time: 4 PM; Check-in end time: 5:00 AM.

Is there free parking at Sandman Hotel Edmonton West?

This hotel offers free self parking.

Does Sandman Hotel Edmonton West have a pool?

Sandman Hotel Edmonton West features an indoor pool. Guests can enjoy pool access from 9:00 AM to 10:00 PM.

Does Sandman Hotel Edmonton West have a restaurant?

There are 2 onsite restaurants, offering options like American cuisine, brunch, and happy hour.

Does Sandman Hotel Edmonton West have a spa?

There are no spa services available at this hotel.

How close is Sandman Hotel Edmonton West to downtown Edmonton?

Sandman Hotel Edmonton West is 5.6 mi away from Edmonton.

Sandman Hotel Edmonton West Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 998 out of 2114 reviews
Rating 8 - Good. 557 out of 2114 reviews
Rating 6 - Okay. 294 out of 2114 reviews
Rating 4 - Poor. 154 out of 2114 reviews
Rating 2 - Terrible. 111 out of 2114 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Ochang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Loryn

Traveled with partner
Disliked: Staff & service
The staff was incredibly rude and unhelpful during check in. There was absolutely nothing on Travelocity informing us about an extra $100 deposit on top of the price we paid for the hotel $160 so when we got there we had to pay an extra $100. So $260. We informed the lady at the front desk there was no warning about the $100 deposit for a room. I also had to give the name of the person staying with me and felt very profiled honestly and judged. The lady was very rude and dismissive when i mentioned that Travelocity doesn’t have a notice or anything about an extra $100 charge. She told me it wasn’t a charge. I explained that it’s an extra $100 we have to pay and get back later so that is a charge. She rolled her eyes and said it’s on their website and not their issues Travelocity doesn’t have a warning about the $100 deposit. We then got lost because the lady told us we were on the 4th floor. We went back to the front desk and once again she told us fourth floor and there are only 3 floors. Our room was on the 3rd floor. This is my first and last time staying with this hotel. The lack of customer service and rudeness from the ladies at the front desk has made me never want to come back. Especially when I’ve stayed at much nicer places and not been asked for an extra surprise $100 deposit and I’ve never been asked to give info on everyone staying in the room as if we are criminals. Definitely not impressed!
Stayed 1 night in Jul 2025

10/10 Excellent

Sheldon

Stayed 2 nights in Mar 2025

6/10 Okay

Tracy

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jun 2025

8/10 Good

MICHEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Jonathan

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The fridge wasn’t working We had to throw out all of our food as a result. As well as the bathroom wasn’t clean.
Stayed 1 night in Jun 2025

10/10 Excellent

Francis

Stayed 1 night in May 2025

10/10 Excellent

Mardie

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Close to work
Stayed 2 nights in Jun 2025

8/10 Good

Ianjon

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Liked everything, only complain would be that the beds felt worn out, too soft. They feel like they need to have their mattresses replaced with a more firm one
Stayed 1 night in May 2025

10/10 Excellent

Charlene Louise

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
We have stayed here before and came back again with our basketball team. Our entire team loved the amenities, the cleanliness of the hotel and rooms. The pool was perfect for team bonding. Many requests to stay again for our next tournament. Maria and Kanav and the rest of the staff went above and beyond. There were some drunk loiterers around the front entrance, however, there was security always onsite and card entrance to ensure no strangers walking in uninvited. As a single female traveling with kids, I felt safe at all times.
Stayed 2 nights in May 2025

10/10 Excellent

Lise-Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Kevin

Business traveler
Disliked: Property conditions & facilities, room comfort
Would not rebook here. The price was decent and that's about it.
Stayed 3 nights in May 2025

6/10 Okay

Cheryl

Liked: Cleanliness
Stayed 1 night in Jun 2025

6/10 Okay

Virginia

Stayed 4 nights in May 2025

10/10 Excellent

Andrew

Stayed 1 night in May 2025

6/10 Okay

Wendy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Disappointed with room size, and classification of kitchenette. The difference between regular room and kitchenette is an extra sink. As well the king sized bed is smaller than a standard king but larger than a queen. Room was clean, mattress was comfortable. Room was clean and towels were soft. The building was secure and clean.
Stayed 1 night in May 2025

8/10 Good

Emily

Traveled with family
Bed/pillows were full of hair, tub was full of hair. Staff friendly
Stayed 2 nights in May 2025

10/10 Excellent

Raegan

Stayed 4 nights in May 2025

8/10 Good

deb

Traveled with family
Liked: Staff & service
In the smoking area, outside, a native guy approached us aggressively, said to my husband he was going to stab in… a bit sketchy
Stayed 1 night in May 2025

8/10 Good

Mohd

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was a great experience
Stayed 1 night in May 2025

10/10 Excellent

Shubham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Jerry

Disliked: Property conditions & facilities
The show would not drain, so I went to use the room phone to call the front desk…the phone didn’t work. I walk to the front desk, requested that they fix both while I was out the next day. I returned and went for a workout at their in-house gym. First Ed on the treadmill tried to get a drink from the water cooler, it was broke…I finished my workout and walked up to the front desk (just had a feeling) and asked if they fixed my shower? The individual at the front desk, picked up the phone and called maintenance. She turned away from me so I couldn’t hear the conversation. She hung up turned turned around to address me with “yes, they are in your room right now”. I’ll stop here, because truly it just gets worse. I stayed at this hotel in the past and it was a nice experience, but over the course of the 6 months since my last stay they have a change in ownership. The change of ownership reflects Very Badly on the Sandman brand. Please think twice before booking the Edmonton West Sandman Hotel…
Stayed 2 nights in May 2025

6/10 Okay

Nancy

Liked: Cleanliness
The room was fine. It was clean and "utilitarian". However, it could use a bit of a face lift. Also, there are no elevators in the main building, so there are stairs to contend with if accesing the second floor rooms, or the bridge to the "tower.
Stayed 1 night in May 2025

10/10 Excellent

John

Traveled with family
Liked: Amenities
Great staff
Stayed 1 night in May 2025