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Holiday Inn Express & Suites West Edmonton - Mall Area by IHG

2.5 star property
Eco-certified hotel near West Edmonton Mall

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites West Edmonton - Mall Area by IHG

Exterior
Exterior
In-room safe, desk, blackout drapes, soundproofing
Free daily continental breakfast
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • 24/7 front desk

Explore the area

View in a map
18520 100 Avenue Northwest, Building 2, Edmonton, AB, T5S 0K6
  • West Edmonton Mall
    ‪3 min drive‬
  • Fantasyland
    ‪3 min drive‬
  • University of Alberta
    ‪13 min drive‬
  • Edmonton, AB (YEG-Edmonton Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(127 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Roll-in Shower (Communications, Roll-In Shower)

In-room safe, desk, blackout drapes, soundproofing

Suite, Multiple Beds, Roll-in Shower (Communications, Roll-In Shower)

8.8 out of 10
Excellent
(19 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, blackout drapes, soundproofing

Standard Room

10.0 out of 10
Exceptional
(12 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Standard Room, 1 King Bed (Walk-In Shower) | In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed (Walk-In Shower)

9.8 out of 10
Exceptional
(15 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Walk-In Shower)

Suite, 1 King Bed (Walk-In Shower) | In-room safe, desk, blackout drapes, soundproofing

Suite, 1 King Bed (Walk-In Shower)

9.6 out of 10
Exceptional
(45 reviews)
  • 360 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds

In-room safe, desk, blackout drapes, soundproofing

Suite, Multiple Beds

9.4 out of 10
Exceptional
(59 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Jetted Tub

Suite, 1 King Bed, Jetted Tub | In-room safe, desk, blackout drapes, soundproofing

Suite, 1 King Bed, Jetted Tub

9.4 out of 10
Exceptional
(19 reviews)
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Specialty)

In-room safe, desk, blackout drapes, soundproofing

Room (Specialty)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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About the neighborhood

Edmonton

West Edmonton stay.With a stay at this West Edmonton hotel, you'll be within 2 miles (3 km) of West Edmonton Mall and 6 miles (10 km) of TELUS World of Science-Edmonton. Also within 9 miles (15 km) are Rogers Place and Alberta Legislature Building.

What's nearby

  • West Edmonton Mall - 3 min drive - 1.4 miles
  • Fantasyland - 3 min drive - 1.6 miles
  • World Waterpark - 3 min drive - 1.6 miles
  • Fort Edmonton Park - 10 min drive - 4.8 miles
  • University of Alberta - 13 min drive - 6.5 miles

Getting around

  • Corona Station - 12 min drive
  • Edmonton Station - 16 min drive
  • Edmonton Intl. Airport (YEG) - 30 min drive

Restaurants

  • ‪Seafood City Edmonton - ‬17 min walk
  • ‪Chick-Fil-A - ‬13 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Firehouse Subs - ‬8 min walk
  • ‪Tim Hortons - ‬5 min walk

About this property

Holiday Inn Express & Suites West Edmonton - Mall Area by IHG

Eco-certified hotel near West Edmonton Mall
Holiday Inn Express & Suites West Edmonton - Mall Area by IHG offers its guests an indoor pool, a hot tub, and a fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Free breakfast is available daily. A vending machine, an arcade/game room, and gift shops/newsstands are also featured at the eco-certified Holiday Inn Express & Suites West Edmonton - Mall Area by IHG. Free self parking is available.

This Edmonton hotel is smoke free.

  • 137 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Built in 2017
  • Continental breakfast (free)
  • Charging station for electric cars
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • No smoking on site
Holiday Inn Express & Suites West Edmonton - Mall Area by IHG offers 137 air-conditioned accommodations with MP3 docking stations and safes. A pillow menu is available. Cable television is provided. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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  • Hot Tub
  • Breakfast included
  • Pet friendly
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Sep 7 - Sep 8
Total with taxes and fees
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Property amenities

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free secured, covered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 48-inch TV with cable channels
  • MP3 dock

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Up to 4 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express West Edmonton Mall Area Hotel
Holiday Inn Express West Edmonton Mall Area
Holiday Inn Exp Stes W At Mall
Holiday Inn Express Suites West Edmonton Mall Area
Holiday Inn Express Suites West Edmonton Mall Area by IHG
Holiday Inn Express Suites West Edmonton Mall Area an IHG Hotel

Frequently asked questions

How close is Holiday Inn Express & Suites West Edmonton - Mall Area by IHG to the airport?

Holiday Inn Express & Suites West Edmonton - Mall Area by IHG is 25 mi (30-min drive) away from the Edmonton Intl. Airport (YEG) airport, the closest popular airport to the property.

Does Holiday Inn Express & Suites West Edmonton - Mall Area by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG.

Does Holiday Inn Express & Suites West Edmonton - Mall Area by IHG offer free breakfast?

Holiday Inn Express & Suites West Edmonton - Mall Area by IHG offers free continental breakfast on weekdays between 6:30 AM and 9:30 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG?

No, there is no casino at this hotel, but Starlight Casino (4-min drive) and River Cree Casino (8-min drive) are nearby.

What time is check-in at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG?

This hotel offers free self parking.

Does Holiday Inn Express & Suites West Edmonton - Mall Area by IHG have a pool?

Holiday Inn Express & Suites West Edmonton - Mall Area by IHG features an indoor pool.

Does Holiday Inn Express & Suites West Edmonton - Mall Area by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Express & Suites West Edmonton - Mall Area by IHG to downtown Edmonton?

Holiday Inn Express & Suites West Edmonton - Mall Area by IHG is 6.2 mi away from Edmonton.

Holiday Inn Express & Suites West Edmonton - Mall Area by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 875 out of 1364 reviews
Rating 8 - Good. 335 out of 1364 reviews
Rating 6 - Okay. 78 out of 1364 reviews
Rating 4 - Poor. 33 out of 1364 reviews
Rating 2 - Terrible. 43 out of 1364 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Holly

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our stay with the holiday was great, staff is always friendly and helpful. Clean, spacious rooms. Walking distance to Walmart. They continually check in with you to make sure your stay is going great, love this feature. Will be back to stay again.
Stayed 3 nights in Jun 2025

8/10 Good

Donna

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Great breakfast.
Stayed 2 nights in May 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

dan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Camille

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Sandra

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Mar 2025

10/10 Excellent

Jan

Stayed 2 nights in May 2025

10/10 Excellent

Leilanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
Stayed 1 night in May 2025

10/10 Excellent

Melissa

Liked: Cleanliness
Stayed 2 nights in Feb 2025

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

John

Stayed 3 nights in May 2025

4/10 Poor

Danielle

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Staff are less than helpful. I arrived late Friday to a clogged toilet. Next day had clogged toilet still after three calls and numerous attempts at plunging they assured me it was good. That night still would not flush. I left dirty plunger water on my floor and I had to ask them to clean it after a fourth attempt trying to get this toilet to flush. They told me I’m right it doesn’t work. After back-and-forth conversations with the front desk, they finally moved me to another room with less beds. When I asked for a cot, they let me know it was $25. However, they also let me know there was none available. I ended up having two rooms super unimpressed with the service would not stay again.
Stayed 1 night in May 2025

10/10 Excellent

Estela

Liked: Cleanliness, amenities, property conditions & facilities
Service was great, rooms were spacious and clean, breakfast was awesome.
Stayed 1 night in May 2025

10/10 Excellent

Joe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent trip we all had a great time!!!!
Stayed 2 nights in May 2025

6/10 Okay

Ellie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We couldn’t sleep at all. We could hear banging noise and when other guests shut their doors. It’s not sound proof so you can hear people coming late at night.
Stayed 1 night in May 2025

10/10 Excellent

Rhys

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean and pool was good. Breakfast was varied and delicious.
Stayed 2 nights in Mar 2025

8/10 Good

Kiarash

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 2 nights in May 2025

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 2 nights in Apr 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access from Calgary, good breakfast.
Stayed 1 night in Apr 2025

10/10 Excellent

stacey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Lila

Traveled with family
Liked: Staff & service
We only spent 1 night so unfair to rate based on not knowing the area.
Stayed 1 night in May 2025

10/10 Excellent

Maria Myla

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

C

Business traveler
Stayed 1 night in May 2025

8/10 Good

Trevor

Stayed 2 nights in Feb 2025