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Citymax Hotel Al Barsha at the Mall

3.0 star property
3-star hotel near Mall of the Emirates

Choose dates to view prices

Photo gallery for Citymax Hotel Al Barsha at the Mall

Lobby sitting area
Rooftop pool
Family Double Room | In-room safe, desk, iron/ironing board, free WiFi
Front of property
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Behind Mall of Emirates, Al Barsha First, Dubai
  • Place, Mall of the Emirates
    ‪7 min walk‬
  • Place, Ski Dubai
    ‪7 min walk‬
  • Place, Fatima Abdullah Mohammed Rasheed Mosque
    ‪15 min walk‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪25 min drive‬

Room options

View all photos for Double Room with 20% off F&B

Double Room with 20% off F&B | In-room safe, desk, iron/ironing board, free WiFi

Double Room with 20% off F&B

7.2 out of 10
Good
(5 reviews)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Family Double Room

Family Double Room | In-room safe, desk, iron/ironing board, free WiFi

Family Double Room

  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Twin Room with 20% off F&B

Twin Room with 20% off F&B | In-room safe, desk, iron/ironing board, free WiFi

Twin Room with 20% off F&B

  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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About the neighborhood

Dubai

Al Barsha stay.Your stay at this Al Barsha hotel places you within 3 miles (5 km) of Mall of the Emirates and Burj Al Arab. Ski Dubai and Al Barsha Pond Park are also within 2 miles (3 km).

What's nearby

  • Mall of the Emirates - 7 min walk - 0.4 miles
  • Ski Dubai - 7 min walk - 0.4 miles
  • The Biltmore Spa - 10 min walk - 0.6 miles
  • Fatima Abdullah Mohammed Rasheed Mosque - 15 min walk - 0.8 miles
  • Al Barsha Pond Park - 3 min drive - 1.3 miles

Getting around

  • Mall of the Emirates Station - 13 min walk
  • Dubai Intl. Airport (DXB) - 31 min drive

Restaurants

  • ‪Bougee Lounge - ‬9 min walk
  • ‪Sarvana Bhavan - ‬1 min walk
  • ‪Bikanerwala - ‬5 min walk
  • ‪Masmat Baha - ‬5 min walk
  • ‪The Huddle Sports Bar & Grill - ‬1 min walk

About this property

Citymax Hotel Al Barsha at the Mall

3-star hotel near Mall of the Emirates
Along with a restaurant, there's a coffee shop/cafe on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A health club, a vending machine, and gift shops/newsstands are also featured at the business-friendly Citymax Hotel Al Barsha at the Mall. Free self parking is available. A complete renovation of Citymax Hotel Al Barsha at the Mall was completed in May 2018.

Smoking is allowed in designated areas at this 3-star Dubai hotel.

  • 1 building
  • 376 guestrooms or units
  • 14 levels
  • 2 bars or lounges
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Pool or billiards table
  • Gift shop
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Dining venue
Citymax Hotel Al Barsha at the Mall offers 376 air-conditioned accommodations with safes and complimentary bottled water. LCD televisions are featured in guestrooms. Bathrooms include shower/tub combinations, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested. Renovation of all guestrooms was completed in May 2018.

Similar properties

Reception
Citymax Hotel Al Barsha
Al Barsha
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.1 out of 5, Very Good, 72 reviews
$31 nightly
The price is $37
May 15 - May 16
Total with taxes and fees
Citymax Hotel Al Barsha

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 30 for adults and AED 15 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Billiards/pool table
  • Health club
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Area rugs in public areas
  • Elevator
  • Handrails in stairways
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LCD TV

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Per local law, all guests staying at this hotel must present a valid original passport, Emirates ID (for UAE residents), or original National ID card from the following GCC countries: Kuwait, Bahrain, Oman, Saudi Arabia, and Qatar.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Citymax Hotel Al Barsha at the Mall

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 10.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 10.00 for the first bedroom per night, and increases by AED 10.00 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 30 for adults and AED 15 for children
  • Airport shuttle fee: AED 200 per vehicle (one-way, maximum occupancy 3)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Citymax

Citymax Al Barsha Dubai

Citymax Barsha

Citymax Dubai Al Barsha

Citymax Hotel

Citymax Hotel Al Barsha Dubai

Citymax Hotel Barsha

Citymax Hotel Dubai Al Barsha

Hotel Citymax

Citymax Al Barsha Hotel Dubai

Citymax Hotel Al Barsha Mall

Citymax Al Barsha Mall

Citymax Al Barsha Hotel Dubai

Citymax Hotel Al Barsha at the Mall Hotel

Citymax Hotel Al Barsha at the Mall Dubai

Citymax Hotel Al Barsha at the Mall Hotel Dubai

Frequently asked questions

How close is Citymax Hotel Al Barsha at the Mall to the airport?

Citymax Hotel Al Barsha at the Mall is 16.1 mi (31-min drive) away from the Dubai Intl. Airport (DXB) airport, the closest popular airport to the property.

How much does it cost to stay at Citymax Hotel Al Barsha at the Mall?

As of May 13, 2026, prices found for a 1-night stay for 2 adults at Citymax Hotel Al Barsha at the Mall on May 14, 2026 start from $37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Citymax Hotel Al Barsha at the Mall have an airport shuttle?

Citymax Hotel Al Barsha at the Mall offers an airport shuttle 24 hours a day, on request, for a charge of AED 200 per vehicle, one-way.

How close is Citymax Hotel Al Barsha at the Mall to the beach?

This hotel is 7.1 mi (12-min drive) from Marina Beach and 6.3 mi (14-min drive) from Jumeirah Beach. Don't forget your sunscreen!

Does Citymax Hotel Al Barsha at the Mall offer free breakfast?

Free breakfast isn’t provided at Citymax Hotel Al Barsha at the Mall, but buffet breakfast is offered for a fee of AED 30 for adults and AED 15 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Citymax Hotel Al Barsha at the Mall?

No, there is no casino at this hotel.

What time is check-in at Citymax Hotel Al Barsha at the Mall?

Check-in start time: 2 PM; Check-in end time: midnight.

Is there free parking at Citymax Hotel Al Barsha at the Mall?

This hotel offers free self parking.

Does Citymax Hotel Al Barsha at the Mall have a pool?

Citymax Hotel Al Barsha at the Mall does not have a pool.

Does Citymax Hotel Al Barsha at the Mall have a restaurant?

Yes, there is a restaurant on site.

Does Citymax Hotel Al Barsha at the Mall have a spa?

There are no spa services available at this hotel.

How close is Citymax Hotel Al Barsha at the Mall to downtown Dubai?

Citymax Hotel Al Barsha at the Mall is 12.3 mi away from Dubai.

Citymax Hotel Al Barsha at the Mall Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 260 out of 877 reviews
Rating 8 - Good. 379 out of 877 reviews
Rating 6 - Okay. 161 out of 877 reviews
Rating 4 - Poor. 48 out of 877 reviews
Rating 2 - Terrible. 29 out of 877 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

corey

Stayed 1 night in Jan 2026

8/10 Good

Suhail

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Excellent staff and customer service, Jenni made special effort to make our stay memorable. The hotel and rooms are clean. Only downside was small room size, limited wardrobe space and bed/mattress quality poor. There’s also a dance club on the main floor which gets noisy so for sensitive sleepers this could be a problem.
Stayed 2 nights in Feb 2026

6/10 Okay

Levan

Disliked: Amenities
Stayed 4 nights in Feb 2026

10/10 Excellent

AHMAD, DOHA

Stayed 1 night in Jan 2026

10/10 Excellent

John

Stayed 11 nights in Jan 2026

10/10 Excellent

corey

Stayed 3 nights in Jan 2026

2/10 Terrible

corey

Stayed 2 nights in Dec 2025

10/10 Excellent

Hanadi

Liked: Cleanliness
Excellent
Stayed 5 nights in Dec 2025

10/10 Excellent

SNEHASIS

Stayed 2 nights in Dec 2025

10/10 Excellent

Leo

Stayed 1 night in Dec 2025

10/10 Excellent

Leo

Stayed 1 night in Dec 2025

10/10 Excellent

Leo

Stayed 1 night in Dec 2025

10/10 Excellent

Tarek

Stayed 4 nights in Nov 2025

2/10 Terrible

Khaled

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

8/10 Good

Yousuf E

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location
Stayed 3 nights in Oct 2025

10/10 Excellent

Lindinalva

Stayed 1 night in Oct 2025

10/10 Excellent

Boris

Stayed 1 night in Oct 2025

10/10 Excellent

MARK, HEBDEN BRIDGE

Stayed 5 nights in Aug 2025

10/10 Excellent

MARK, HEBDEN BRIDGE

Stayed 2 nights in Aug 2025

6/10 Okay

Syed, MOUNTIAN VIEW

Stayed 4 nights in Jul 2025

2/10 Terrible

Anthony

Disliked: Property conditions & facilities
I arrived at 4 am with prior notice and my room was still not ready. They gave me a different room and promised to switch me later. Upon entering the room it looked very little like the images. The furniture was worn, faded and in rough shape. When I tried to take a shower the water scalded me and I burnt my arm. It would not cool. Additionally the shower quickly flooded. When I complained they found another room for me. I was told that the weather caused the hot water. At 4 am it was hot enough to burn. Upon going to the new room I was able to get cool water but the shower head was broken and would raise above my chest. And again it flooded, to which maintenance said they all flood. I got about 30 minutes of sleep on the rock hard bed before I packed up and checked out. Moving to a different hotel.
Stayed 7 nights in Jul 2025

10/10 Excellent

Marwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

BYRON

Business traveler
Liked: Cleanliness
Good property.
Stayed 6 nights in Jun 2025

10/10 Excellent

Ali

Liked: Cleanliness, amenities, property conditions & facilities
Location close to the mall of the emirates and nice restaurants
Stayed 1 night in Jun 2025

10/10 Excellent

Marwan

Stayed 4 nights in Jun 2025