See all properties

The Sefton

4.0 star property
4-star beachfront hotel with restaurant

Choose dates to view prices

Photo gallery for The Sefton

Exterior
Double Room, Sea View | In-room safe, desk, iron/ironing board, free WiFi
Reception
Lobby sitting area
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Pool
  • Gym
  • 24/7 front desk

Explore the area

View in a map
Harris Promenade, Douglas, England, IM1 2RW
  • Douglas Beach
    ‪1 min walk‬
  • Tynwald
    ‪6 min walk‬
  • Palace Casino
    ‪12 min walk‬
  • Isle of Man (IOM)
    ‪14 min drive‬

Room options

View all photos for Twin Room

Twin Room | In-room safe, desk, iron/ironing board, free WiFi

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Twin Beds (Atrium)

Lobby

Twin Room, 2 Twin Beds (Atrium)

9.0 out of 10
Wonderful
(18 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room | In-room safe, desk, iron/ironing board, free WiFi

Family Room

  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Double Room (Atrium)

Lobby

Double Room (Atrium)

9.2 out of 10
Wonderful
(39 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Sea View

Double Room, Sea View | In-room safe, desk, iron/ironing board, free WiFi

Double Room, Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | In-room safe, desk, iron/ironing board, free WiFi

Junior Suite

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Douglas

On the beach.You'll be steps from Gaiety Theatre and a 5-minute walk from Douglas Beach. Manx Museum and Tynwald are also within half a mile (1 km).

What's nearby

  • Douglas Beach - 1 min walk - 0.0 miles
  • Gaiety Theatre - 1 min walk - 0.0 miles
  • Tynwald - 6 min walk - 0.4 miles
  • Manx Museum - 6 min walk - 0.4 miles
  • Palace Casino - 12 min walk - 0.7 miles

Getting around

  • Douglas Ferry Station - 10 min walk
  • Snaefell Mountain Railway Laxey Station - 20 min drive
  • Isle of Man (IOM) - 19 min drive

Restaurants

  • ‪Jaks Bar & Steakhouse - ‬3 min walk
  • ‪Frank Matcham’s - ‬1 min walk
  • ‪Sam Webbs - ‬1 min walk
  • ‪Marmaris - ‬4 min walk
  • ‪Cafe Villa - ‬1 min walk

About this property

The Sefton

4-star beachfront hotel with restaurant
The Sefton offers its guests an indoor pool and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A library, a vending machine, and concierge services are also featured at the business-friendly The Sefton. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Douglas hotel is smoke free.

  • 1 building
  • 102 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Library
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Sefton offers 102 accommodations with safes and complimentary bottled water. Flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

This Douglas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Similar properties

Exterior

The Claremont

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Business services
4.4 out of 5, Excellent, 358 reviews
$103 nightly
The price is $109
Sep 16 - Sep 17
Total with taxes and fees
The Claremont

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (GBP 4 per night)
  • Limited onsite parking

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 5 to 15 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Health club
  • Indoor pool
  • Library
  • Piano
  • TV in common areas

Accessibility

  • No elevator

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 5.00 to 15.00 per person
  • Self parking fee: GBP 4 per night
  • Late check-out fee: GBP 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Eurocard, and Barclaycard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Sefton Douglas
Sefton Hotel
Sefton Hotel Douglas
The Sefton Hotel
The Sefton Douglas
The Sefton Hotel Douglas

Frequently asked questions

How close is The Sefton to the airport?

The Sefton is 8.8 mi (19-min drive) away from the Isle of Man (IOM) airport, the closest popular airport to the property.

Does The Sefton have an airport shuttle?

Airport shuttle services are not available at The Sefton.

How close is The Sefton to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does The Sefton offer free breakfast?

Free breakfast isn’t provided at The Sefton, but cooked-to-order breakfast is offered for a fee of between GBP 5.00 and 15.00 per person. It's available on weekdays from 7:00 AM to 10:00 AM and weekends from 7:30 AM to 10:00 AM.

Is there a casino at The Sefton?

No, there is no casino at this hotel, but Palace Casino (12-min walk) is nearby.

What time is check-in at The Sefton?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at The Sefton?

Free parking is not available at this hotel. Self parking is available for GBP 4 per night.

Does The Sefton have a pool?

The Sefton features an indoor pool.

Does The Sefton have a restaurant?

The Sefton is home to Bonzai, which features Asian cuisine, ocean views, and brunch.

Does The Sefton have a spa?

This hotel doesn't have a spa, but it does offer Ayurvedic treatments, massages, and aromatherapy.

How close is The Sefton to downtown Douglas?

The Sefton is 0.3 mi away from Douglas Promenade.

The Sefton Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 242 out of 540 reviews
Rating 8 - Good. 187 out of 540 reviews
Rating 6 - Okay. 77 out of 540 reviews
Rating 4 - Poor. 18 out of 540 reviews
Rating 2 - Terrible. 16 out of 540 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Darren

Stayed 3 nights in May 2025

4/10 Poor

Jill

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Uncomfortable and will never return

What to say, the photos on Hotels.com are not the same hotel we stayed in. Not only do Standard Rooms not have views, they have frosted windows that look onto the walls next door. This hotel is just OLD and Id like to say quaint, but dumpy is the only thing that comes to mind. The carpet is beyond needing replacement, the mirrors are broken, the chairs must be over 50 yrs old, the room is old smelly and I was not comfortable being in the room at all. I am surprised at hotels.com on this one. Go view the hotel for yourself hotels.com...not what you are advertising.
Stayed 2 nights in May 2025

8/10 Good

ARTHUR JOHN

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Nicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Michael

Stayed 3 nights in May 2025

10/10 Excellent

Kevin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

8/10 Good

Colin

Liked: Staff & service, amenities, property conditions & facilities
The Sefton is a grand building toward the town centre end of the promenade and about 10 minutes walk from the Sea Terminal and buses to and from the airport stop close by, so very convenient. Check in was smooth. I booked an atrium room which was quiet, modern but not bland. Good bathroom, living area with a balcony. The room was clean and in good order, regular top ups in the tea/ coffee dept; along with complimentary bottled water. The bed was rather firm I thought but I slept well. Breakfast was excellent with a self serve selection and porridge and Manx kippers on request. The pool was a bonus and clean and warm. Some of the stair carpeting is a little worn but it would cost a fortune to replace whilst still serviceable. Would I stay at this hotel again? Certainly. The staff were all so welcoming, icing on the cake. Many thanks.
Stayed 4 nights in May 2025

10/10 Excellent

Christopher

Stayed 2 nights in May 2025

10/10 Excellent

Jordan

Stayed 3 nights in May 2025

10/10 Excellent

chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overwhelmed by this hotel and island. From the moment of check in by 2 lovely ladies we received an Atrium room which was an absolute delight. Newly refurbished rooms and a little balcony with chairs to sit out overlooking an indoor garden with lots of natural light. We don’t want to leave it’s been the best trip 🙏
Stayed 1 night in May 2025

10/10 Excellent

Arlene

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Excellent stay in Atrium

Excellent stay at the Sefton. Friendly efficient staff on reception with a simple check in. Breakfast each day was very good and staff very attentive- lovely seafront views. Stayed in the atrium which was lovely and had everything you would need. It did prove a little warm at nights and needed to open the balcony door for air. Thoroughly enjoyed my stay and would not hesitate to stay again.
Atrium bedroom
Lovely step in shower
Doors to balcony over atrium gardens
The revamped bar stunning!!
Stayed 3 nights in May 2025

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was perfect for a base on the Isle of Man. Staff were very friendly and helpful. Rooms were clean.
Stayed 5 nights in Apr 2025

6/10 Okay

Ray

Traveled with partner
Liked: Staff & service, amenities
Property is not a 4 star property. It is tired looking and bedrooms need an update. Not impressed with the mould around the bath and definitely not for a 4 star hotel.
Stayed 2 nights in May 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel ... possibly in need of some tlc .. but nice fiendly staff, ..good breakfasts.. and nice room onto the interior atrium
Stayed 7 nights in Apr 2025

10/10 Excellent

Eva

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely friendly hotel and excellent location

Visited to attend an event on the island . Staff extremely helpful. Food was excellent . Room was exactly what we needed
Stayed 2 nights in Apr 2025

6/10 Okay

George

Stayed 5 nights in Apr 2025

6/10 Okay

George

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The position of the hotel is fantastic but this is absolutely not a 4star hotel The decor is very dated especially the rooms, the sofa and curtains very very much past their acceptable condition, the smell of the kitchen came into the room everyday. The lifts were the slowest I have ever experienced! The staff are nice and breakfast was good but I’m afraid that doesn’t make it any better than a 3 star at best.
Stayed 1 night in Apr 2025

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 7 nights in Apr 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable room, friendly helpful staff
Stayed 4 nights in Apr 2025

10/10 Excellent

Ann Orlicek

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a beautiful work of architecture, the atrium was very pleasant, and the staff was absolutely helpful and sweet in every way. I definitely want to come back!!!
Stayed 11 nights in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Very impressed with the quiet and the good sleep that I got. The bed was marvellous and the view of the indoor garden
Stayed 7 nights in Apr 2025

10/10 Excellent

Peter, Havant

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time at hotel very pleased
Stayed 7 nights in Apr 2025

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great stay

would highly recommend staying at the sefton we stayed in the atrium room which were very spoacius and comfortable bathroom was very good with walk in shower affording instant hot water large quuen bed with a firm mattress which suited our needs also a balcony which overlooked the indoor garden breakfast was excellent with buffet style menu food was tasty and always hot all the staff were very helpful and freindly especially sammie on reception will definitely stay again on our next visit
Stayed 3 nights in Apr 2025

10/10 Excellent

Darren

Stayed 2 nights in Apr 2025

10/10 Excellent

Martin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025