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Penta Hotel

3.0 star property
3-star beachfront guest house with free WiFi

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Photo gallery for Penta Hotel

On the beach
Exterior
Interior
Restaurant
Double Room, Sea View | Desk, laptop workspace, blackout drapes, free WiFi

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
15-16 Palace Terrace, Queens Promenade, Douglas, Isle of Man, IM2 4NE
  • Place, Douglas Beach
    ‪2 min walk‬
  • Place, Palace Casino
    ‪4 min walk‬
  • Place, Tynwald
    ‪3 min drive‬
  • Airport, Isle of Man (IOM)
    ‪16 min drive‬

Room options

View all photos for Double Room

Double Room | Desk, laptop workspace, blackout drapes, free WiFi

Double Room

9.4 out of 10
Exceptional
(9 reviews)
  • 236 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | Desk, laptop workspace, blackout drapes, free WiFi

Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 191 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Sea View

Double Room, Sea View | Desk, laptop workspace, blackout drapes, free WiFi

Double Room, Sea View

9.2 out of 10
Wonderful
(5 reviews)
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, laptop workspace, blackout drapes, free WiFi

Deluxe Double Room

  • Sea view
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Douglas

On the beach.Within a 5-minute walk of this Douglas guesthouse, you'll find Douglas Beach and Palace Casino. Also, Douglas Bay Horse Tramway is within half a mile (1 km) and Gaiety Theatre is within 2 miles (3 km).
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What's nearby

  • Douglas Beach - 2 min walk - 0.1 miles
  • Palace Casino - 4 min walk - 0.3 miles
  • Gaiety Theatre - 16 min walk - 0.9 miles
  • Manx Museum - 2 min drive - 1.0 mile
  • Tynwald - 3 min drive - 1.3 miles

Getting around

  • Douglas Ferry Station - 8 min drive
  • Snaefell Mountain Railway Bungalow Station - 13 min drive
  • Isle of Man (IOM) - 22 min drive

Restaurants

  • ‪Frank Matcham’s - ‬14 min walk
  • ‪Cafe Villa - ‬14 min walk
  • ‪Marmaris - ‬11 min walk
  • ‪Terminus Tavern - ‬9 min walk
  • ‪Sir Norman's (Encore) - ‬14 min walk

About this property

Penta Hotel

3-star beachfront guest house with free WiFi
As a guest of Penta Hotel, you'll find dry cleaning/laundry services and an elevator. WiFi is free in public spaces.

This 3-star Douglas guesthouse is smoke free.

  • 21 guestrooms or units
  • Dry cleaning
  • Front desk (limited hours)
  • Elevator
  • No smoking on site
Penta Hotel offers 21 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include desks. Flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free offsite parking

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 AM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Union Pay, and debit cards. Cash is not accepted. 

Property is also known as

The Penta Hotel
Penta Hotel Douglas
Penta Hotel Guesthouse
Penta Hotel (SG Clean)
Penta Hotel Guesthouse Douglas

Frequently asked questions

How close is Penta Hotel to the airport?

Penta Hotel is 10.2 mi (22-min drive) away from the Isle of Man (IOM) airport, the closest popular airport to the property.

Does Penta Hotel have an airport shuttle?

Airport shuttle services are not available at Penta Hotel.

How close is Penta Hotel to the beach?

This guesthouse is on the beach. Don't forget your sunscreen!

Does Penta Hotel offer free breakfast?

Penta Hotel does not offer free breakfast.

Is there a casino at Penta Hotel?

No, there is no casino at this guesthouse, but Palace Casino (4-min walk) is nearby.

What time is check-in at Penta Hotel?

Check-in start time: 4:00 PM; Check-in end time: 8:00 PM.

Is there free parking at Penta Hotel?

Free parking is not available at this guesthouse.

Does Penta Hotel have a pool?

Penta Hotel does not have a pool.

Does Penta Hotel have a spa?

There are no spa services available at this guesthouse.

How close is Penta Hotel to downtown Douglas?

Penta Hotel is 0.4 mi away from Douglas Promenade.

Reviews

Penta Hotel Reviews

8.8

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 38 out of 65 reviews
Rating 8 - Good. 18 out of 65 reviews
Rating 6 - Okay. 6 out of 65 reviews
Rating 4 - Poor. 2 out of 65 reviews
Rating 2 - Terrible. 1 out of 65 reviews

Reviews

4/10 Poor

Muriel

Liked: Cleanliness
Disliked: Property conditions & facilities
The room was far too large. The bed was cheap and I was unable to sleep in it as it made my back ache. The duvet was too small for the bed and the pillow cases were old and worn. They say they provide a complimentary continental breakfast but it was only toast, packet jams, low fat yoghurt, juices and tea or coffee in flasks. Wouldn't recommend this 'hotel'.
Stayed 3 nights in Jun 2025

6/10 Okay

Janette

Traveled with group
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Not for me!

Room at back of hotel - noisy air con outside, lights on all night outside shines in room through inadequate curtains. Scary stairs to ground floor - no hand rail on bottom flight. Poor breakfast even if complimentary- shower good! View to sheer cliff or adjacent hotel rooms.
Stayed 3 nights in Jun 2025

10/10 Excellent

KENNETH

Liked: Cleanliness, property conditions & facilities, room comfort

Value for money Penta stay

Great hotel for a break with plenty of buses stopping outside if you don’t fancy the fantastic 20 minute walk along the promenade to the City Centre. Bus from the airport No2 stopped outside the hotel which was a bonus
Stayed 3 nights in Jun 2025

8/10 Good

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and big with a sea view. Bed was comfortable tea and coffee facilities. My only complaint is the TV signal sometimes went off. Picture but no sound.
Stayed 3 nights in Jun 2025

8/10 Good

Ruth

Clean,
Stayed 1 night in Jun 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay here very quiet lovely bathroom plenty of hot water. Parking good. Close to promanard.
Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Really nice hotel. Spacious clean rooms. Staff great. Complimentary continental breakfast. Reception not manned through day, but not a problem as telephone linked. Had a great stay.
Stayed 1 night in May 2025

8/10 Good

Mr Robert monteith

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliess very good, bed comfortable ,,access quite good breakfast only ok
Stayed 2 nights in Apr 2025

10/10 Excellent

Andrew

Stayed 1 night in Apr 2025

6/10 Okay

SHOKO

Disliked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a cycling weekend !
Stayed 2 nights in Nov 2024

8/10 Good

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room, friendly staff, breakfast as advertised
Stayed 4 nights in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Penta is a nice, reasonably priced hotel across from the beach. We stayed in room 19, which is considered a ‘large twin’. We didn’t have a view, but the room was spacious,quiet, clean and well maintained. I would warn those with mobility issues that the tub is high and may be difficult to climb out. The free Breakfast was simple but it was all we needed: cereal, toast , juice, coffee and tea. Although there were only a few restaurants close by, we liked the Chinese restaurant next to the casino. The bus stop is across the street, allowing us to get all over the island without difficulty. We highly recommend the Penta.
Stayed 6 nights in Sep 2024

6/10 Okay

David, London

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Well located budget hotel with friendly and efficient staff. The room was very stuffy and airless and the “continental” breakfast was really just some cereals and toast. But a good location.
Stayed 5 nights in Jul 2024

8/10 Good

D

Stayed 2 nights in Jul 2024

10/10 Excellent

Desiree, SIMI VALLEY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Angel was very helpful in finding transportation from the hotel to the port. Hotel is located close to the town center, bus stations, electric tram. Clean, modern, with continental bfast included.
Stayed 1 night in Jun 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay for a long weekend

No view from room but clean and pleasant with all the amenities you would expect
Stayed 3 nights in May 2024

10/10 Excellent

Ian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

Good value for money. Clean and spacious with friendly helpful staff.
Stayed 4 nights in May 2024

10/10 Excellent

Edward

Traveled with group
Liked: Cleanliness, staff & service, room comfort

Golfing IOM

Perfect base for our trip
Stayed 3 nights in May 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 2 nights in Apr 2024

4/10 Poor

Joe

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This is a rundown hotel with good cleanliness. During our stay, it had ongoing building work. There was scaffolding outside, not only blocking the sea view but also posing safety concerns. However, the hotel did not disclose this condition and still charged for the non-existent 'sea view.' Based on this, I can't trust this hotel chain.
Stayed 2 nights in Apr 2024

10/10 Excellent

GRAHAM

Liked: Cleanliness, staff & service, property conditions & facilities
Large & clean rooms, free cereals & toast, kettle in room, shirt walk to town.
Stayed 3 nights in Mar 2024

6/10 Okay

imelda

Liked: Cleanliness, property conditions & facilities, room comfort

Gym comp in IOM

Stayed 3 nights in Dec 2023