Although the property is nice, beautiful views, well equipped kitchen, I was overall disappointed in the communication with the host, Dorothy.
Our trip was a late Christmas celebration with my family from Utah, Colorado and Kansas. Upon arrival we started dinner prep, and the range/oven went out. It appeared to be a circuit breaker issue. It wasn’t repaired until the evening of our second day. This resulted in going out for two dinners and breakfast. Our plan was to cook all meals together.
While the host tried to resolve the problem, she also expressed her confusion to me regarding the range not working since it worked for her the week before. This felt like she indicated it was my fault with no understanding or apology expressed for our situation.
After our stay, I reached out to Vrbo requesting compensation for the meals we had out. The home is much farther from town than I expected, it was snowing and driving was a challenge. I was extremely disappointed. We were unable to use much of the food we brought.
VRBO reached out to the host two times regarding my request. I received NO response from the host.