Naturalis Pamukkale Otel

Spa hotel near Pamukkale-Hierapolis

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Photo gallery for Naturalis Pamukkale Otel

Children's play area - outdoor
Reception
Deluxe Quadruple Room, Balcony, Mountain View | Egyptian cotton sheets, premium bedding, in-room safe, desk
Bar (on property)
View from property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
Coskun Sk. no 28 Pamukkale, 28, Pamukkale, Denizli, 20190
  • Place, Pamukkale-Hierapolis
    ‪2 min walk‬
  • Place, Pamukkale Natural Park
    ‪7 min walk‬
  • Place, Pamukkale Travertine Terraces
    ‪8 min walk‬

Room options

Deluxe Triple Room, Balcony, Pool View

10.0 out of 10
Exceptional
(13 reviews)
  • 377 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

Deluxe Twin Room, Balcony, Garden View

9.0 out of 10
Wonderful
(2 reviews)
  • 323 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

Deluxe Quadruple Room, Balcony, Mountain View

9.6 out of 10
Exceptional
(4 reviews)
  • 484 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Beds

Deluxe Double Room, Balcony, Pool View

8.8 out of 10
Excellent
(5 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

Family Quadruple Room, Balcony, Garden View

  • 484 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Triple Room

  • Sleeps 3

Deluxe Double Room

  • Sleeps 2

Deluxe Family Room

  • Sleeps 4

Family Room

  • Sleeps 4

Deluxe 2-bed Room

  • Sleeps 2

Superior Room 4

  • Sleeps 4

About the neighborhood

Denizli

Pamukkale stay.Within a 10-minute walk of this Pamukkale hotel, you'll find Pamukkale-Hierapolis and Pamukkale Travertine Terraces. Also, Pamukkale Natural Park is within half a mile (1 km) and Hierapolis is within 2 miles (3 km).

What's nearby

  • Pamukkale-Hierapolis - 2 min walk - 0.1 miles
  • Pamukkale Natural Park - 7 min walk - 0.4 miles
  • Pamukkale Travertine Terraces - 8 min walk - 0.5 miles
  • Hierapolis - 13 min walk - 0.7 miles
  • Pamukkale Thermal Pools - 19 min walk - 1.0 mile

Getting around

  • Goncali Station - 14 min drive
  • Denizli (DNZ-Cardak) - 57 min drive

Restaurants

  • ‪Hiera Coffee & Tea House - ‬7 min walk
  • ‪Çınaraltı Restaurant - ‬6 min walk
  • ‪ottoman house restaurant & cafe - ‬6 min walk
  • ‪rose resturant pamukkale - ‬5 min walk
  • ‪Rose Restaurant - ‬4 min walk

About this property

Naturalis Pamukkale Otel

Spa hotel near Pamukkale-Hierapolis
Naturalis Pamukkale Otel offers its guests a full-service spa and an outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

The business-friendly Naturalis Pamukkale Otel also features tour/ticket assistance, coffee/tea in a common area, and concierge services. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This Denizli hotel is smoke free.

  • 15 guestrooms or units
  • Full breakfast (free)
  • Manager's reception (free)
  • Deli
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Lockers available
  • Bar or lounge
  • Dining venue
Naturalis Pamukkale Otel offers 15 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Beds feature Egyptian cotton sheets and premium bedding. 49-inch LCD televisions come with premium cable channels.

Bathrooms include showers, slippers, bidets, and hair dryers. This Denizli hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include portable fans and blackout drapes/curtains. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

Similar properties

Property amenities

Family friendly

  • Changing table
  • Children's games
  • High chair
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Full-service spa
  • Helicopter/airplane tours
  • Outdoor pool
  • Playground
  • Private wine tours
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Accessible shuttle
  • Elevator (110 inch wide door)
  • Front entrance ramp
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 49-inch LCD TV with premium cable channels

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 AM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Naturalis Pamukkale Otel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: TRY 2500 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: TRY 4000 (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash. For guests' safety, the property includes window guards in each accommodation.

Property Registration Number 25723

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Naturalis Pamukkale Otel Hotel
Naturalis Pamukkale Otel Pamukkale
Naturalis Pamukkale Otel Hotel Pamukkale

Reviews

Naturalis Pamukkale Otel Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 52 out of 70 reviews
Rating 8 - Good. 11 out of 70 reviews
Rating 6 - Okay. 1 out of 70 reviews
Rating 4 - Poor. 5 out of 70 reviews
Rating 2 - Terrible. 1 out of 70 reviews

Reviews

4/10 Poor

Eliot, LOS ANGELES

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not for the faint of heart Thin walls, painted stark white and lit only by a single overhead fixture outfitted with a blui-ish halogen bulb that emphasized the room’s sparse furnishings. There were no reading lamps and the smell of crude room freshener sent us immediately to open the toom’s only window, which faced the wall of another building. Bad move: there was no screen and mosquitoes came floating in. And then there was the noise. OMG, the noise! In our ground floor toom, we could hear every footstep trodding through the lobby, squalling kids running through the halls, conversations in the lobby and in adjacent rooms. We could hear toilets flushing from all levels, guests walking on the floor above us A spa that had been listed as one of the hotel’s amenities turned out to be a facility in a hotel a little ways away. (We received excellent massages there.) On the plus side,the staff was uniformly pleasant and as helpful as possible. The hotel was clean and well-maintained, though our key often didn’t work. Breakfast was ok and the swimming pool was small but adequate. Location is very good, close by the Hieropolis archaeological zone and Pamukkale’s famous travertines.
Stayed 2 nights in Oct 2025

4/10 Poor

Eliot, LOS ANGELES

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Not for the faint of heart Thin walls, painted stark white and lit only by a single overhead fixture outfitted with a blui-ish halogen bulb that emphasized the room’s sparse furnishings. There were no reading lamps and the smell of crude room freshener sent us immediately to open the toom’s only window, which faced the wall of another building. Bad move: there was no screen and mosquitoes came floating in. And then there was the noise. OMG, the noise! In our ground floor toom, we could hear every footstep trodding through the lobby, squalling kids running through the halls, conversations in the lobby and in adjacent rooms. We could hear toilets flushing from all levels, guests walking on the floor above us A spa that had been listed as one of the hotel’s amenities turned out to be a facility in a hotel a little ways away. (We received excellent massages there.) On the plus side,the staff was uniformly pleasant and as helpful as possible. The hotel was clean and well-maintained, though our key often didn’t work. Breakfast was ok and the swimming pool was small but adequate. Location is very good, close by the Hieropolis archaeological zone and Pamukkale’s famous travertines.
Stayed 2 nights in Oct 2025

10/10 Excellent

Rose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is new and very clean. The staff were amazing and always willing to help. The pool was a great relief from the heat. Nice and clean. Big Turkish breakfast
Stayed 2 nights in Aug 2025

10/10 Excellent

Gheorghe Teodor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was great! They were very helpful with all that we needed. We enjoyed our stay very much and breakfast was very good!
Stayed 2 nights in Jul 2025

10/10 Excellent

Saeed

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to sprint water park and food atea
Stayed 1 night in Jul 2025

2/10 Terrible

Sandra

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our arrival was welcoming, especially at the reception and pool area. The room was okay, but the bathroom had a disturbing sewer smell and lacked proper amenities. Pool access was limited to certain hours. Breakfast was ok and could be improved.
Stayed 1 night in Jul 2025

10/10 Excellent

Shariq

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, very good experience with staff and hotel. Hotel is almost new with well designed spacious room. Location too very near to all the restaurants and thermal waters.
Stayed 1 night in Jul 2025

10/10 Excellent

Nasser

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very clean, stuff are so friendly and supportive especially Ferhad, Ayberk and Ege.
Stayed 2 nights in Jun 2025

10/10 Excellent

LIDIJA

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zelo dobro,dobra postežba,dobri gostitelji.Lepe sobe in dobra lokacija za ogled pamukal👍💪
Stayed 1 night in May 2025

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Emine

Liked: Cleanliness, staff & service, property conditions & facilities
Alles bestens
Stayed 1 night in Aug 2025

10/10 Excellent

Nilüfer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tek kelimesiyle kusursuzdu.
Stayed 1 night in Aug 2025

10/10 Excellent

Gülnaz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Herşey çok güzeldi teşekkürler😊
Stayed 1 night in Aug 2025

10/10 Excellent

Mustafa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Yeni genç girişimciler

Personel çok iyi, kahvaltı çok iyi
Stayed 1 night in Aug 2025

10/10 Excellent

RIDVAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otelde bir gece kaldik. Herseyin iyi düsünülerek yapildigi bir yeni otel. Öncelikle personelin her konuda yardima hazir oluslari ve nezaketlerinin üst seviyede olmasi bizleri cok rahatlatti. Temizlik konusunda hicbir eksiklik göremedik. Yüzme havuzu bakimli ve temiz. Yataklar olmasi gerektigi gibi. Daha uzun kalmak isterdik. Her yönüyle tavsiye edilebilir bir tesis.
Stayed 1 night in Jul 2025

10/10 Excellent

Ecem

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Mehmet Emre

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Çok temiz bir otel

Çok güzel ve temiz bir oteldi. Hierapolis ve Pamukkale Travertenlerine yürüme mesafesinde. Otel çalışanları güleryüzlü idi. Çok ilgililer. Havuz çok temizdi. Kahvaltı çok iyiydi. Fiyat performans açısından çok iyi bir aile oteli.
Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Yeni ve temiz otel, ilgili sevecen personel

Otelin otoparkı yok. Otelin sokağına park ediliyor. Çalışanlar cok nazik çok sevecen. Biz memnun ayrıldık teşekkür ederim.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Temiz ve konforlu

Otel güzel ve yeniydi odalardan da memnun kaldık kahvaltı da çok güzeldi ve havuz temizdi biz rezervasyon tarihimizden bir gece önce giriş yapmak istedik boş odaları yoktu fakat resepsiyondaki arkadaşlar civardaki başka oteli ayarlamamız için yardımcı oldular ertesi sabah otele girişimizi yaptık.. teşekkürler
Stayed 1 night in Jul 2025

10/10 Excellent

Hüseyin Servet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yeni bir otel. Personel ilgili ve güleryüzlüydü. Pamukkale'ye yakin bi lokasyonda. Kahvalti iyiydi. Bu bolgeye tekrar gelecek olsam kalabilirim. Tek sorun banyo havalandirmasi yetersizdi. Sezon bitince tadilat yapacaklarini ifade ettiler.
Stayed 1 night in Jul 2025

10/10 Excellent

Gonca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

iulia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otel her açıdan mükemmel!!!! Temizlik, güler yüzlü hizmet ve her türlü soruya verilen yanıt. Ve konumu da ideal. Tüm personele teşekkürler!!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Özgür

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Mehmet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pamukkale gezisi için ailemle bir gece konakladım. Yeni ve güzel bir otel. Gayet rahat ettik.
Stayed 1 night in Jul 2025

10/10 Excellent

Emre

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025