2/10 Terrible
Anna F.
29 ago. 2024
No le gustó: Limpieza
Terrible Experience
This was the worst VRBO experience I have ever had.
When I arrived, the front door lock was broken. The host messaged me that it would be fixed later in the week. I wasn't real wild about that because I would be alone with my young granddaughter the first few days of my stay. The neighborhood seemed safe enough so I was initially willing to let this pass.
Then I discovered more problems. Contrary to the listing, there was no hot tub. The listing touted a private dock on the river, which was an important reason why I booked this property. The dock, however, was busted and adrift in the river. When I messaged the host, he explained that the damage happened as a result of storms that happened seven months before my arrival. If he had disclosed this before my arrival, I would have canceled. The basement "bedroom" was windowless, cramped, had a very strong mildewy odor, was missing the nightstands shown in the listing, and was uninhabitable. This house is advertised as a "5+ bedroom" house. It only has 4 functional bedrooms. The bedroom dresser drawers were very dirty. As noted by other reviewers, the house and much of its furnishings have a good amount of wear and tear. There was no seating in front of the rather small TV on the wall, which made me wonder if it even worked. I don't know because I did not stay one night in this house because of all these issues.
Fortunately, VRBO investigated all these issues and promptly refunded all my money.
Anna F.
Se hospedó 36 noches en julio de 2024