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Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG

2.5 star property
Hotel perfectly located for exploring Lake Highlands

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG

Indoor pool
Property entrance
Lobby lounge
Exterior
Property entrance

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Gym
  • Housekeeping
  • Laundry

Explore the area

Map
11331 West Kingsley Road, Dallas, TX, 75238
  • Topgolf Dallas
    ‪8 min drive‬
  • Dallas Arboretum and Botanical Garden
    ‪9 min drive‬
  • Southern Methodist University
    ‪12 min drive‬
  • Dallas, TX (DAL-Love Field)
    ‪22 min drive‬

Room options

View all photos for Suite, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communications)

Room amenity

Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Room amenity

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Dallas

Lake Highlands stay.Your stay at this Lake Highlands hotel places you within 6 miles (10 km) of White Rock Lake Park and White Rock Lake. Richland College and Topgolf Dallas are also within 6 miles (10 km).

What's nearby

  • White Rock Lake - 6 min drive - 3.0 miles
  • Topgolf Dallas - 8 min drive - 4.8 miles
  • Dallas Arboretum and Botanical Garden - 9 min drive - 5.1 miles
  • NorthPark Center - 10 min drive - 6.7 miles
  • Southern Methodist University - 12 min drive - 8.0 miles

Getting around

  • LBJ - Skillman Station - 4 min drive
  • Dallas Medical-Market Center Station - 28 min drive
  • Love Field Airport (DAL) - 29 min drive

Restaurants

  • ‪Tranky's Tacos - ‬3 min drive
  • ‪Chubby's - ‬3 min drive
  • ‪Popeyes Louisiana Kitchen - ‬3 min drive
  • ‪Burger King - ‬3 min drive
  • ‪LoneStar RoadHouse - ‬4 min drive

About this property

Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG

Hotel perfectly located for exploring Lake Highlands
Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG offers its guests an indoor pool and a fitness center. Public spaces have free WiFi and wired Internet. Business amenities include a business center and a meeting room. Free breakfast is served daily. The business-friendly Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available.

This Dallas hotel is smoke free.

  • 1 building
  • 90 guestrooms or units
  • 4 levels
  • Built in 2017
  • Continental breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • 1 conference room
Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG offers 90 air-conditioned accommodations with safes and complimentary newspapers. Flat-screen televisions are featured in guestrooms. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Dallas hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

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  • Pet friendly
  • Parking included
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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (USD 7 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 40-inch flat-screen TV with premium channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 7.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Garland SW NE Dallas Area
Holiday Express Garland SW NE Dallas Area
Holiday Express Garland SW
Holiday Inn Express Garland SW NE Dallas Area Hotel
Holiday Inn Express SW Dallas Area Hotel
Holiday Inn Express SW Dallas Area
Holiday Inn Express Dallas Northeast Arboretum Hotel
Holiday Inn Express Arboretum Hotel
Holiday Inn Express Dallas Northeast Arboretum
Express Dallas east Arboretum
Holiday Inn Express Suites Dallas Northeast Arboretum
Holiday Inn Express Suites Dallas Northeast Arboretum by IHG

Frequently asked questions

How close is Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG to the airport?

Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG is 18.2 mi (29-min drive) away from the Love Field Airport (DAL) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG?

As of May 30, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG on Jun 22, 2025 start from $66.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG.

Does Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG offer free breakfast?

Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG offers free continental breakfast every day.

Is there a casino at Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG?

No, there is no casino at this hotel.

What time is check-in at Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG?

Free parking is not available at this hotel. Self parking is available for USD 7.00 per day.

Does Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG have a pool?

Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG features an indoor pool.

Does Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG to downtown Dallas?

Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG is 9.6 mi away from Dallas.

Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 439 out of 779 reviews
Rating 8 - Good. 163 out of 779 reviews
Rating 6 - Okay. 77 out of 779 reviews
Rating 4 - Poor. 50 out of 779 reviews
Rating 2 - Terrible. 50 out of 779 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Victor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice newer property that was a good value. The nearby construction made access to the property a bit inconvenient but that is not the property's fault. I would stay again.
Stayed 1 night in May 2025

8/10 Good

Marcos

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean ! Missing a couple fixtures in the room tho
Stayed 1 night in Feb 2025

10/10 Excellent

Maribel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location to family function
Stayed 2 nights in Feb 2025

10/10 Excellent

Juan Escobar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 1 night in Feb 2025

10/10 Excellent

Lesa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to everything
Stayed 1 night in Dec 2024

10/10 Excellent

Jeremy

Stayed 1 night in Jan 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Kim

Traveled with family
Liked: Cleanliness, staff & service
Alarms starting going off in the room around 4-5am. Front desk never showed. I called. They said they had no idea why the alarms were ringing either. Other tban that, great stay.
Stayed 1 night in Jan 2025

8/10 Good

Jose Miguel

Stayed 2 nights in Dec 2024

4/10 Poor

Perkins

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The worst stay by far of any hotel I've EVER stayed. From trying to find the hotel entrance, which sits in the middle of a highway construction zone, to the initial greeting at the front desk. From finding DOG POOP in our room, to the horrible trashcan overflowing at the entrance. The only saving grace was the nightside desk clerk helping to move to another room when the hotel was sold out. Did get a full refund but not without multiple calls with expedia and the property
Stayed 1 night in Dec 2024

10/10 Excellent

Letekidan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

2/10 Terrible

Yared

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad customer service form Mrs. Key Green. Not answering calls and failing to address issues about bedbugs.
Stayed 4 nights in Dec 2024

8/10 Good

kerry

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Mathias

Liked: Cleanliness, staff & service, property conditions & facilities
great
Stayed 3 nights in Dec 2024

10/10 Excellent

Linda

Stayed 1 night in Dec 2024

10/10 Excellent

Claire Nathalie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2024

10/10 Excellent

ahmad, Plano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very clean location
Stayed 1 night in Jan 2025

2/10 Terrible

Maria

Stayed 2 nights in Dec 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bed Bugs

We didn’t even check in because there were people in the lobby saying they found bed bugs in their rooms.
Stayed 1 night in Dec 2024

10/10 Excellent

Juan

Traveled with family
Best service
Stayed 1 night in Dec 2024

6/10 Okay

Leesa

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Parking

Had to pay for parking would have liked to know this upfront.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ross

Stayed 1 night in Nov 2024

10/10 Excellent

Carla

Stayed 1 night in Dec 2024

10/10 Excellent

Azura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Terrance

Liked: Cleanliness, staff & service
Great place for the money
Stayed 2 nights in Nov 2024